# BigCommerce — user reviews > 139 indexed App Store user reviews of BigCommerce by BigCommerce, rated 4.50/5 from 631 ratings. - Source: https://appshunter.io/ios/app/bigcommerce/id1418570678/reviews - App overview in markdown: https://appshunter.io/ios/app/bigcommerce/id1418570678.md - Rating breakdown: 5★ 505 · 4★ 43 · 3★ 22 · 2★ 16 · 1★ 45 ## What do users think of BigCommerce? Overall sentiment: neutral **Pros** - 🚀 Awesome app - 👍 Great for managing store on the go - 🚀 Intuitive and well-designed - 🚀 Reliable and functional - 👍 Convenient and easy to use **Cons** - 🐛 Buggy and crashes frequently - 🔒 Requires constant login - ⚠️ Limited functionality compared to website - ⚠️ Missing key features like order editing - 🐛 Unreliable product search and inventory management **Commonly reported bugs** - App crashes on launch or during use - Login issues and inability to stay logged in - Inaccurate or missing data in analytics and reporting - Compatibility problems with newer iOS/Android versions - Inconsistent performance and frequent bugs **Most requested features** - Add ability to edit orders and product details - Improve search functionality and inventory management - Implement push notifications for orders and updates - Allow more customization and control over the app - Provide better integration with the main BigCommerce platform ## Newest reviews (16 of 139) ### 2/5 — Crashtastic *2026-04-16, version 1.9.51* Would be wonderful if the app wouldn’t crash when trying to add product photos from camera roll. Please fix it!!! ### 3/5 — Good Start *2025-11-07, version 1.9.48* Need to add more features. Still need to use web to do most functions. But decent for checking orders etc. ### 5/5 — Making my life easy *2025-11-01, version 1.9.47* Good thing they are keep improving this app ### 3/5 — Love the app to look at certain things *2025-10-30* Love the app to look at certain reports and orders. Trying to place an order through the app isn’t the best. Would love to use it when we do trade shows when we aren’t using our square for items we don’t have with us other than going through the website on the iPad. ### 5/5 — Love being connected to what’s going on *2025-10-23, version 1.9.46* Great app, use it daily. ### 5/5 — App *2025-09-09, version 1.9.45* Almost better than the actual website. ### 5/5 — My favorite e-commerce platform *2025-08-17, version 1.9.45* My favorite e-commerce platform ### 5/5 — Good *2025-07-30, version 1.9.45* Lovely apps ### 5/5 — Minimalist but useful *2025-07-21, version 1.9.45* It’s the perfect app for handling my shop on the go when I need a quick inventory update or to look into a customer order. I am really happy I chose BigCommerce over Shopify years ago when I started my shop. It stands out now from the crowd! Shop.elegantevirgule.com ### 5/5 — Very easy to use *2025-07-19, version 1.9.45* It’s perfect for on the go business owners ### 5/5 — Very Convenient *2025-07-18* The app saves me time and enables me to alert customers quickly because it shows when an order is incomplete, Inventory levels, and other updates that I can make on the spot. ### 5/5 — 4 years strong *2025-07-17, version 1.9.45* We’ve been using this for four years now without any issues, only success over here ### 5/5 — Making my life easy *2025-07-01, version 1.9.45* Good thing they are keep improving this app ### 4/5 — Finally! *2025-06-24* At last a better version for mobile devices! Still has some bugs here and there but it’s working fine most of the times. Almost there! ### 5/5 — Great Mobile App *2025-06-19, version 1.9.45* Easy to navigate, intuitive and well designed. ### 5/5 — Good App *2025-06-14, version 1.9.45* Good App for viewing order ## Most critical reviews (10 lowest-rated) ### 1/5 — Issues last update *2025-11-06, version 1.9.48* Not working properly I cant see all orders in “waiting fulfillment status” anymore I dont see the blue icon when an order has comments on it App restarts every time and need to look for the order I was full-filing over and over again ### 1/5 — Trash app *2025-10-12* I tried to use it summer 2024 and it would randomly crash as well as not refresh analytics and orders. I’d have to kill the app and relaunch to get it to actually update. So, now it’s Oct 2025 and I saw a couple good reviews and gave it another shot… NOPE. I can’t even log in, when I submit my 100% for sure correct credentials I get “something went wrong”, telling me NOTHING about what the problem is. Do you even have a QA? What a joke. ### 1/5 — Too many problems *2025-07-18, version 1.9.45* They have server issues! Resulting in sites not being accessible ### 1/5 — Scammed me out of money. *2025-06-11, version 1.9.45* Bought domain name and the service. Never received the domain name. Spent days trying to get a hold of them. Get Shopify instead. ### 1/5 — Worthless *2025-04-10, version 1.9.42* Why make an app that can’t even see supply price on products? The lack of functionality for a real business is startlingly shortsighted. It’s clear this app was made by interns with no real experience. Not intuitive, lacks features needed on the go. Shopify has it beat by a wide margin. Do better gentlemen. ### 1/5 — Product Search Does Not Work *2024-12-22, version 1.9.34* Trying to update my inventory on this app is impossible. Some products do not show up in the product list and some do not show up when using the search function. Not reliable app. Frustrating, since updating my inventory on my website during my Open Studios would have been such a help. Ugh. ### 1/5 — Decent if it doesn’t crash *2024-11-25, version 1.9.33* App is continuously crashing. I wish there was a way to figure it out. I use this a dozen times a day or more to check on my store. Not being able to do so is incredibly difficult. ### 1/5 — 非常垃圾 *2024-03-29, version 1.9.15* 真的很垃圾 就一个用户注册都能让你忙一天 各种密码 不对 各种验证不对 我不知道你们技术是如何生活的 真的 这么多年 从来没有一个网站想让我破口大骂 bigcommerce是唯一一个 真的垃圾啊 就一个用户注册都让你忙半天 修改密码 不行 重新注册不行 就是垃圾 ### 1/5 — Not supported by big commerce! *2024-02-07, version 1.9.11* Just got done chatting with BC support and they do not support this app. I’ve downloaded it twice and still it doesn’t work, I can’t even log out. It’s a waste of time for those of us trying to run a business. ### 1/5 — Most functionality is glitchy *2023-11-14, version 1.9.7* Love bigcommerce in general but their app is very weak. Has never worked properly to search orders and doesn’t allow for product editing. I’m not expecting full desktop version on the app but this is still ages behind. ## Most praised reviews (10 highest-rated) ### 5/5 — Control and service is much better with BC *2026-05-05, version 1.9.52* BC is great app that keep your Bussines website be like a motor for sales ### 5/5 — Great for quick checks *2026-03-21* I don’t expect to run my store from an app, but this app has come a long way in just a year for reliability and speed. It’s great for quick checks to make sure things are healthy and quick order checking. ### 5/5 — Making my life easy *2026-03-04, version 1.9.50* Good thing they are keep improving this app ### 5/5 — Texas rhinestone *2026-01-24, version 1.9.49* Awesome ### 5/5 — Great app! *2026-01-18, version 1.9.49* Awesome and reliable, easy to use and update our website on the go. ### 5/5 — Love the app *2026-01-17, version 1.9.49* Works pretty well for an app ### 5/5 — Control and service is much better with BC *2025-12-28, version 1.9.49* BC is great app that keep your Bussines website be like a motor for sales ### 5/5 — Love the mobile app *2025-11-26* We have been using BiCommerce for last 10 years and we are very happy with the support and the product features and quality. ### 5/5 — Mr *2025-11-26, version 1.9.49* Easy user friendly interface and quick access to all of the features ### 5/5 — Loveyalty *2025-11-06, version 1.9.48* Jaja --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*