# BigFoodie — user reviews > 206 indexed App Store user reviews of BigFoodie by Huaxia Investment Limited T/A bigfoodie.co.uk, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/bigfoodie/id1212917360/reviews - App overview in markdown: https://appshunter.io/ios/app/bigfoodie/id1212917360.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of BigFoodie? Overall sentiment: positive **Pros** - 🚀 Reliable - 👍 Awesome food - 👍 Good service - 👍 Friendly staff - 👍 Easy to use - 👍 Straight forward ordering - 👍 Excellent app - 👍 Great selection - 👍 Value for money - 👍 Quick delivery - 👍 Polite delivery driver **Cons** - 🐛 Order cancelled, waiting on refund - 🐛 Slow delivery - 🐛 Poor tracking - 🐛 Lack of customer support - 🐛 Payment issues - 🐛 Buggy app - 🐛 Difficult to navigate **Commonly reported bugs** - App crashes - Payment issues - Delivery time inaccuracies - Incorrect orders - Address not found **Most requested features** - Pre-order option - Loyalty program - Discounts - Live order tracking - Apple Pay/PayPal integration - Better menu descriptions ## Newest reviews (19 of 206) ### 2/5 — Delivery *2026-06-20, version 11.24* There are several takeaways I use regularly but have to ring them direct rather than use the app as the app states they do not deliver to my village, when I know they da as I use them for delivery to my home without an issue, you need to get your app parameters working correctly as your losing business ### 5/5 — Excellent *2026-06-20, version 11.24* Very easy to order and complete payment ### 5/5 — Fabulous *2026-06-14, version 11.24* Always beautiful ### 5/5 — Let’s see *2026-06-12, version 11.24* Ordering was ok, let’s see if the item is ok as well. ### 5/5 — Tinyt *2026-06-06, version 11.24* Great ### 5/5 — Easy to order *2026-06-05, version 11.24* Easy to order online One of the best Chinese Takeaways around the Rothwell and Desborough area ### 5/5 — Great *2026-05-24, version 11.24* Love the app and where we order from, always hot and delicious ### 5/5 — Good App *2026-05-08, version 11.24* Easy and straightforward. Different restaurants than other food apps ### 5/5 — Amazing *2026-04-27, version 11.24* Very tasty, v grateful ### 5/5 — Fantastic Food. Tastes Great *2026-04-23, version 11.24* Massive menu. Great quality. Fast Delivery ### 5/5 — Boom *2026-04-19, version 11.24* The best Chinese in the world ### 5/5 — Value for money *2026-04-11, version 11.24* We have a tiger 12” salt n pepper box meal, beautiful! And plenty of it! ### 5/5 — Groomers *2026-04-11, version 11.24* 👍 ### 5/5 — Fabulous *2026-04-10, version 11.24* Fabulous ### 5/5 — Pam *2026-04-09, version 11.24* Always order from here it’s always hot and food is always good ### 5/5 — New China town always perfect *2026-04-07, version 11.24* We order from New China town in Rushden on a regular basis. The food is always fresh, tasty, with generous portions and hot on arrival. I would highly recommend them for the service and during the week, their delivery can be so fast, sometimes 40 minutes after you’ve ordered, your food is with you. 5 ***** ### 5/5 — Great all-round service from BigFoodie *2026-04-04, version 11.24* We’ve been using BigFoodie for some time now and have found the experience to be excellent - from the great choice of takeaways, to the well laid out menu’s, the ease of choosing items, through to the acknowledgment of the ordering process and the fast and efficient delivery service! Well done! ### 5/5 — Easy ordering process *2026-04-02, version 11.24* Fantastic food every time ### 5/5 — Great food *2026-03-28, version 11.24* Great food quick delivery ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow slow slow *2026-05-16, version 11.24* X ### 1/5 — Dave Riding *2025-12-31, version 11.24* Easy to order but Never on time!!! ### 1/5 — Bad service *2025-11-26, version 11.21* First time I have used Big Foodie and the order I placed was rejected with no reason. I have now been told that my payment of £50 will take 3-5 workings days! Terrible service and not a good impression as a first time customer. Won’t be using this again. ### 1/5 — Yum yum Preston *2025-10-25, version 11.21* Ignore the time when your food should be delivered rang and was told driver is leaving soon still waiting it’s been well over 90 mins since we ordered and still not received my ### 1/5 — Rubbish *2025-10-25, version 11.21* Utter rubbish. No functionality, food didn’t arrive and no support. ### 1/5 — Not good *2025-06-15, version 10.29* Have problems trying to order and check out. ### 1/5 — Dave Riding *2025-06-07, version 10.29* Easy to order but Never on time!!! ### 1/5 — Disappointed *2025-04-26, version 10.29* Not sent prawn crackers ### 1/5 — Bad *2025-04-06, version 10.29* I never got my food it got delivered to the wrong address all the food what I ordered came cold after a hour they told me I been giving ten pound voucher as a good member well never ordered anything from this I out of pocket and I had to spend more money for food this site not good when you speak to the agent in the chat room they end it ### 1/5 — Don Mario *2025-04-04, version 10.29* Ignore the time when your food should be delivered rang and was told driver is leaving soon still waiting it’s been well over 90 mins since we ordered and still not received my ## Most praised reviews (10 highest-rated) ### 5/5 — Love. *2026-08-21, version 12.7* Always great ### 5/5 — Big foodie *2026-08-20, version 12.7* Top Quality ### 5/5 — My faves are on here *2026-08-19, version 12.7* Alrate I suppose ### 5/5 — Meat *2026-08-05, version 11.24* Always spot on, clear, cheap, perfect ### 5/5 — Phatbites *2026-08-03, version 11.24* My order arrived pipping hot and smelt and tasted delicious.x ### 5/5 — Hoong shing *2026-08-02, version 11.24* Best Chinese in Tameside ### 5/5 — Amazing food *2026-07-27, version 11.24* Amazing as always and on time ### 5/5 — Fantastic *2026-07-11, version 11.24* Amazing ### 5/5 — Best APP for value for 1 Person by far *2026-07-01, version 11.24* If your preferring for 1 and money is tight, this is the best place to order from ### 5/5 — chicko *2026-06-20, version 11.24* Best chicken burgers and food is always nice the guys are great in there xx --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*