# BigFoot Java Rewards — user reviews > 93 indexed App Store user reviews of BigFoot Java Rewards by Paytronix Systems Inc, rated 3.91/5 from 423 ratings. - Source: https://appshunter.io/ios/app/bigfoot-java-rewards/id613662948/reviews - App overview in markdown: https://appshunter.io/ios/app/bigfoot-java-rewards/id613662948.md - Rating breakdown: 5★ 217 · 4★ 37 · 3★ 16 · 2★ 28 · 1★ 69 ## What do users think of BigFoot Java Rewards? Overall sentiment: mixed **Pros** - ☕ Excellent quality coffee and drinks - 👍 Friendly and helpful staff - 🎁 Convenient loyalty rewards program - 📱 User-friendly interface when working - 🚀 Easy check-in functionality - 💳 Rewards points tracking - 🏪 Multiple location accessibility **Cons** - 🐛 Frequent app crashes and force closes - ❌ Username recovery function broken - 🔄 Money reload feature not working - 💳 Gift card integration issues - 📊 Inaccurate points tracking display - 🔐 Login and authentication problems - ⚠️ Poor iOS compatibility - 📱 Screen display issues on larger phones - 🚫 Inconsistent password reset redirects - ⏳ Slow loading and infinite loading states **Commonly reported bugs** - App incompatible with iOS 11 and newer versions - Username recovery sends password reset link instead - App force closes on launch - Money reload feature hangs indefinitely - Points balance displays incorrectly - Cannot create account with existing card - Card payment declined in app but works in person - App crashes when checking in - Screen layout broken on iPhone 6 and larger - Login logout issues - App not responding to user input **Most requested features** - Update app for iOS 11 and higher compatibility - Add card scanning feature instead of manual check-in - Display points remaining until free drink - Add menu display within app - Enable card reloading from app - Support for Uber Eats pickup orders - Show transaction history - Improve DoorDash integration for pickups - Better account recovery options - Separate username and password reset flows ## Newest reviews (11 of 93) ### 4/5 — Bigfoot *2026-06-15, version 26.17.2026052001* Love them and their coffee just think it’s crazy you have to buy 15 drinks to get a free one . Most places do 10 or do it by points ### 2/5 — Used to use it *2025-09-18, version 25.12.2025090801* I used this every time I’d go to Bigfoot. Now the app doesn’t open. It force closes when I click to open it. I’ve deleted it and redownloaded it many times, I’ve cleared cache, I’ve restarted my phone. Nothing works, it use to work and now it doesn’t. ### 5/5 — Bigfoot love the white coffee *2024-10-30, version 24.6.2024062402* White coffee only please ### 5/5 — 10/10 *2024-09-30, version 24.6.2024062402* 10/10 ### 5/5 — Good app even better coffee *2024-09-26, version 24.6.2024062402* Love when places have apps to get rewards. Keeps the wallet free of useless cards. Been using this app for over 10 years now. Haven’t had an issue with it and I like how I can order from the app. Wish it didn’t have to go through door dash even for pick ups but no issue on my end. Keep doin what you do with coffee! ### 5/5 — 10/10 *2024-09-19, version 24.6.2024062402* 10/10 ### 5/5 — Great *2024-08-30, version 24.6.2024062402* Help me keep track of my points and rewards easily ### 2/5 — It’s okay *2023-09-03, version 23.9.2023051002* The app is okay. I have 9 drink points, but when you actually open up the points it says I have only 6. I do love the free drink on your on your birthday. I don’t love how you guys treat your employees!! ### 5/5 — Legendary *2023-07-19, version 23.9.2023051002* Awesome service, amazing menu. Love this place ### 3/5 — Outstanding Service *2023-07-19, version 23.9.2023051002* I’m not super impressed with the app, but it is slowly getting better. I mostly am concerned that my points aren’t tracking appropriately. I know I’ve gotten more points than what shows on the app. I did however want to give a huge stellar compliment to the staff at the usual stand I go to! There are three wonderful women there that always go above and beyond to make my visit feel a little special and it brightens even a cloudy day. ### 5/5 — Great Update! *2023-06-02, version 23.9.2023051002* They released there new app today and what an update! Looks great! Can’t wait to see what else is coming! ## Most critical reviews (10 lowest-rated) ### 1/5 — No recovery *2026-05-26, version 25.12.2025090801* If you forget your username you cannot reset it. You never get the email to reset information and if you enter the card number the app still says it’s sending an email. ### 1/5 — CANT FIND MY USERNAME?! *2026-05-22, version 25.12.2025090801* I put it the forgot username and it just keeps saying forgot password in my emails??!!! So frustrating… phone number or email doesn’t work in the username says guest not found ….. ### 1/5 — **Fraudulent** *2026-04-04, version 25.12.2025090801* The App will charge you a fee to download, Don’t DOWNLOAD, I had to report a fraudulent transaction for over $130! ### 1/5 — FIX THE RECOVER USERNAME BUG *2026-02-10, version 25.12.2025090801* as many others have said, there’s an issue with the recover username function: IT DOESN’T WORK. fix it please!!!! ### 1/5 — Worst app best drinks *2025-11-15, version 25.12.2025090801* It logged me out of my account randomly and only gives me the option to login with my username, that I unfortunately forgot, apparently there is absolutely no way to find or reset my username even if it claims there are options unfortunately it’s so poorly made that when I click to find my username it sends me a link to reset my password instead, it’s incredibly frustrating to not be able to even have access to the app that has become completely useless to have downloaded on my phone ### 1/5 — Terrible app *2025-10-12, version 25.12.2025090801* Impossible to use app. Hard to add money to or use gift cards with. Impossible to use newly reset password with. Deleted. ### 1/5 — Log in issue *2025-06-22, version 24.6.2024062402* I’ve been trying to log in but I’ve forgotten my username and I cannot reset my username. I go to the option to reset either my username or password but it keep resetting my password and not my username pls help. ### 1/5 — Username *2024-12-28, version 24.6.2024062402* I’m trying to sign in to my account because I tried signing up not realizing I had an account already; so as I try and type in my username and password I don’t remember my username so it takes me to this page saying to put my email in to retrieve my username, all it would do is send me an email to reset my password it gave me no username so now i can’t get in because the app isn’t doing what it’s supposed to do. ### 1/5 — Won’t work. *2024-05-16, version 23.9.2023051002* The card isn’t working. It show to call customer service. I won’t waste my time doing it. The girl in Puyallup wasn’t very friendly either. The coffee was good. ### 1/5 — Doesn’t work *2023-03-18, version 17.42.2017112201* I love big foot java but the app or even a regular browser won’t let me even create an account. I have a card but needed to create an account to cash in the many points I have for rewards. When I create an account and chose option for “I already have a card” and enter my card number and login, it goes back to the “I have a card” or “I need a card” menu. I will probably have to get a new card and I’m not sure if my rewards can be transferred. I’m sure it’s an easy fix that will generate a lot of revenue for big foot! Please fix! ## Most praised reviews (10 highest-rated) ### 5/5 — The greatest coffee stand. I’ve been going there for five years, plus. *2026-05-24, version 25.12.2025090801* Jordan is the best so is Cass they’re always very helpful and fun ### 5/5 — Best in the West! *2026-03-11, version 25.12.2025090801* Bigfoot over Starbucks any day! ### 5/5 — Best Hot chocolate in the map *2026-02-07, version 25.12.2025090801* It’s delicious the team is always nice at the location i go to thank you guys ### 5/5 — Awesome manger and staff *2025-11-18, version 25.12.2025090801* I love Bigfoot. Been go for years. People are super nice, they care about their customers they are always helpful when trying new drinks. I love their mega foot drinks. ### 5/5 — App is great *2025-10-01, version 25.12.2025090801* This app is really easy to use and navigate. Just got it the other day. I am very satisfied. ### 5/5 — Love my app *2025-09-19, version 25.12.2025090801* Absolutely love my app!! ### 5/5 — amazing *2025-09-11, version 25.12.2025090801* love this ### 5/5 — Reward points *2025-01-12, version 24.6.2024062402* Helpful but I wish it would tell me how many points I’m away from the free drink ### 5/5 — The best *2025-01-10, version 24.6.2024062402* Bigfoot Java has the best drinks ### 5/5 — Legendary *2025-01-05, version 24.6.2024062402* Today, started like most days. Rainy, windy with a hint of bad day hanging over it. Made my way to BigFootJava and suddenly….the day became Legendary. After I left with my Mythical Mocha, I was immediately pulled over by a local Sheriff who asked me “what are you doin in this here town” to which I replied “becoming Legendary”. He was so impressed by my response he wrote himself a ticket for being weak and feeble. Moral of the review? Be Legendary, drink BigFootJava. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*