# BIGGBY

> Official coffee shop app for loyalty, rewards, and online ordering. (iPhone/iPad app by BIGGBY COFFEE.)

- Source: https://appshunter.io/ios/app/biggby/id907566791 (this page in markdown: same URL + `.md`)
- Developer: [BIGGBY COFFEE](https://appshunter.io/developer/907566794)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 2.30/5 from 164 App Store ratings · 212 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 89 MB
- Languages: American English
- Released: 2014-10-01
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/biggby/id907566791/reviews.md

## What is BIGGBY?

Your BIGGBY® run just got easier. The official BIGGBY® COFFEE app is the
fastest way to order your favorite drink, earn rewards, and redeem them —
all before you reach the drive-thru.

ORDER AHEAD
Browse the full menu, customize your drink exactly how you like it, and pay
right from your phone. Search and filter the entire menu to find your drink
fast — Featured, Popular, and everything in between.

SAVE YOUR FAVORITES
Build your go-to order once and reorder it in a couple of taps. Your
favorite drinks — customizations and all — live right on your home screen,
alongside your recently ordered items.

EARN FREE COFFEE
Scan your app in store or order online to collect rewards:
• Buy 12 full-priced drinks and the 13th is free*
• Buy 9 pounds of coffee and the 10th is free*
*Discounted items do not qualify for rewards.

REDEEM REWARDS AT CHECKOUT
Apply your available loyalty rewards right in the app — your free drink
comes off your order at checkout.

FIND YOUR STORE
See nearby BIGGBY® COFFEE locations on the map and favorite the ones you
visit most. Your store, your way.

PAY YOUR WAY
Check out with a credit card, Apple Pay, or your BIGGBY® card balance — and
show your barista some love with in-app tipping at participating stores.

MANAGE YOUR CARDS
Add your physical rewards or gift cards to your account and reload your
balance for even faster ordering.

## Key features

- Loyalty program tracking
- Earn rewards on purchases
- Card management
- Add funds to cards
- Online ordering
- Store locator

## Chart rankings

- #152 in Top Free · Food & Drink (US App Store)

## What do users think of BIGGBY?

Overall sentiment: neutral

**Pros**

- 🚀 Improved app quality
- 👍 User-friendly interface
- 📊 Better menu visibility

**Cons**

- 🐛 Frequent log-outs
- 🤔 Inability to redeem rewards
- 🤕 Frustrating customization options
- 💳 Payment issues

**Commonly reported bugs**

- Points not updating accurately
- Unreliable mobile ordering
- Login issues
- Inconsistent app performance

**Most requested features**

- Add tipping option
- Integrate with digital wallets
- Improve rewards program
- Allow saved payment methods
- Enhance customization options

## Recent user reviews (10 of 212)

All indexed reviews: https://appshunter.io/ios/app/biggby/id907566791/reviews.md

### 3/5 — Issues removing expired Default Card

*2026-08-20, version 3.5.0*

I have a card that is expired that I was trying to remove & the app won’t let me delete it & unmark it as the default card. Please update your app.

### 1/5 — No good

*2026-08-07, version 3.4.1*

It’s like it was made by someone who hated the idea of you ordering food and drink at Biggby

### 3/5 — Lots of small things

*2026-08-04, version 3.4.1*

Sometimes a store will randomly be closed on the app but is open in person.  The worst thing is being unable to redeem rewards from the app for to go orders.

### 1/5 — App sucks

*2026-08-03, version 3.4.1*

App sucks! You try to place an order through the app and it won’t allow you to continue to payment. So I ordered when I got there and the amount was different. Guess through the app they have sales but not the individual stores.

### 3/5 — Improvements

*2026-07-31, version 3.4.1*

Needs a place to put in coupon codes and a way to keep favorite location default selected

### 3/5 — Rewards?

*2026-07-30, version 3.4.1*

The fact that you earn rewards in the app, but they don’t allow you to use your “free drink” rewards in the app is BIGGBY LAME.  In store use only… like I want to go order in person?

### 2/5 — Good coffee, terrible app

*2026-07-28, version 3.4.1*

The old app was bad but this new one barely works. Please fix.

### 3/5 — Can't log in

*2026-07-19, version 3.4.1*

I created an account, activated it too and downloaded the app. When I open the app and click on log in, I write in my email and password and click the log in button, a window pops up which says to download the app. It is downloaded, I try to log in from it. It is a loop, please fix it!
Update: After more than a month I still can't log in.
Update: Finally I can log in, I'll see how the app works.

### 5/5 — BIGGBY. Food & Drink.

*2026-07-02, version 3.4.1*

BIGGBY. Food & Drink.

### 2/5 — Won’t save info

*2026-07-01, version 3.4.1*

Trying to add info to my profile and once I hit “save”,
it tells me it’s saved, but then when I leave the page and return to my profile, all the info is gone. (I’ve had this app for over 6-7 years and STILL haven’t been able to get app to reward me my Bday drink.) 
Also, it would be nice to have the full menu on the app.

## Frequently asked questions about BIGGBY

### What does the BIGGBY app do?

The official BIGGBY app is designed to be a central hub for all things related to the coffee shop. It allows users to sign up for rewards, find nearby store locations, and manage their loyalty and gift cards. You can also use it to order coffee online and earn points towards free drinks.

### How do I earn rewards with the app?

You can start collecting rewards by having your barista scan your account during your next visit. The app tracks your purchases, and you'll earn a free 13th drink after buying 12 full-priced drinks, or a free 10th pound of coffee after buying 9 pounds. Note that discounted items do not qualify for rewards.

### Can I manage my gift cards and add funds?

Yes, the app provides card management features. You can create an account and add your existing physical rewards cards or gift cards for easier tracking. Additionally, you have the option to add funds directly to your rewards card within the app, making future ordering even more convenient.

### Is the app free to use?

Yes, the app is free to download and use. There are no upfront costs associated with accessing its features, including loyalty program tracking, online ordering, and card management. Any purchases made through the app are for the coffee and products themselves.

### Who is this app for?

This app is intended for regular customers of BIGGBY® COFFEE who wish to enhance their experience. It's ideal for those who want to easily track their loyalty points, take advantage of rewards, and streamline their ordering process for their favorite drinks and coffee.

## Version history (last 5 releases)

### 3.5.0 — 2026-08-13

Your rewards, ready to redeem. Put your loyalty points to work! Apply an available reward at checkout and watch your savings show up right in your cart — and in your order history, too.

Show your barista some love. You can now add a tip when paying by card at participating stores.

Find your BIGGBY® on the map. The store finder now puts every store on a map — including a shortcut to your favorites — so your next Sweet Foam Cold Brew is never far away.

Your drink, exactly your way. Favorites now remember your full customizations. Save your perfect order, rename it, and reorder it in a couple of taps — straight from a refreshed home screen with your recent orders front and center.

### 3.4.1 — 2026-06-17

Bug fixes and minor improvements.

### 3.4.0 — 2026-06-04

Find your drink, faster. Search and filter now works across the entire menu — Featured, Popular, and everything else — right from the Menu tab. One tap, any drink.

Smoother sips, smoother app. We've polished the product screen experience, fixed a few bugs, and tightened up the details so your order is always just a tap away.

Bug fixes and minor improvements.

### 3.3.0 — 2026-04-27

Bug fixes and minor improvements

### 3.2.0 — 2026-02-24

Bug fixes and minor improvements

## Apps similar to BIGGBY

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by BIGGBY COFFEE

- [BNS Event Center](https://appshunter.io/ios/app/bns-event-center/id6449792732)

All apps by BIGGBY COFFEE: https://appshunter.io/developer/907566794

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*