# BigONE — user reviews > 72 indexed App Store user reviews of BigONE by BigONE Investment Corporation, rated 4.40/5 from 112 ratings. - Source: https://appshunter.io/ios/app/bigone/id1485385044/reviews - App overview in markdown: https://appshunter.io/ios/app/bigone/id1485385044.md - Rating breakdown: 5★ 93 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 14 ## What do users think of BigONE? Overall sentiment: mixed **Pros** - 🚀 Fast execution and deposit/withdrawal processing - 💰 Earn pool with daily interest and instant redemption - 🎨 Clean and intuitive user interface - 📈 Wide variety of altcoins and niche tokens - 🔒 Strong security features and verification process - ⚡ Smooth trading experience comparable to Binance - 💼 Good customer support team responsiveness - 📊 Useful portfolio tracking and profit/loss visualization - 🌍 Accessible to US investors with more coins than competitors - 🔄 Perpetual contract trading with good liquidity **Cons** - ❌ Withdrawal restrictions and account freezing issues - 💸 High fees and spreads on transactions - 🔐 Difficult and frustrating verification process - 📱 Not beginner-friendly interface - 🚫 Alleged price manipulation and unfair trading practices - ⚠️ Unresponsive customer support in some cases - 🐛 Incomplete deposits and transfer failures - 🌐 Poor English documentation and instructions - 📞 Confirmation code delivery failures - 🔒 Account access and login problems **Commonly reported bugs** - Video verification not working properly - Confirmation codes not arriving on phone - Incomplete cryptocurrency deposits - Unable to transfer coins off platform - Account login and access issues - Document upload failures during verification - Withdrawal processing delays and blocks **Most requested features** - Improved UI/UX design and usability - Better English documentation and clearer instructions - Lower trading fees and taker fees - Smoother image verification process - More beginner-friendly interface options - Enhanced customer support responsiveness ## Newest reviews (11 of 72) ### 2/5 — Перевод *2021-06-07* Не могу отправить монеты другому пользователю, так как не приходит код подтверждения на телефон! Третий день уже пытаюсь это сделать ### 5/5 — $HOGE *2021-04-16, version 2.1.23* I’m just here for the HOGE hype! ### 5/5 — Great for early entrance *2021-03-23* This app is supporting some cryptos and coins that are not available on the other exchanges yet ### 5/5 — MUST HAVE! *2021-03-04, version 2.1.03* interface incredibly clean and WIDE variety of coins. Loving the app more than binance.us and coinbase! ### 5/5 — Best Platform *2021-02-23, version 2.0.92* Easy to use, more Alt. ### 5/5 — I recommend it 100%! *2021-02-22* Really promising app for crypto trading! User friendly and a great listing ! ### 5/5 — Binance BUT much easier *2021-02-22* The UI is fluid, it’s easy to transfer funds around, trading is a breeze and to top it off, verification was quick! This is my new trading platform. Bye bye Binance. ### 5/5 — Good crypto app *2021-02-22, version 2.0.92* Decided to try out this app as I was a little annoyed at Binance. Great app with a variety of features and works well ### 5/5 — Best exchange there is *2021-02-21, version 2.0.92* This is the best exchange to buy crypto on iPhone, very fast verification and good choice of coins ### 5/5 — One of the best exchange apps *2021-02-21, version 2.0.92* This exchange is great for cryptocurrency. US investors can purchase more cryptocurrencies than any other app on the market. Better than Binance.US ### 5/5 — Great platform *2021-02-21, version 2.0.92* The platform And then change is really easy and friendly to use! IMO this have a huge potential competing to the other exchanges! I’m trading here for sure! ## Most critical reviews (10 lowest-rated) ### 1/5 — Arnaque *2024-11-20* Arnaque ### 1/5 — SCAM Alert!!! *2023-02-12* They will not let you withdraw money you deposited even though your account ID was verified when you first registered account and deposited money to them. My husband lost 150,000 USD deposited to them. They blamed on us for money laundering and didn't allow us to withdraw our OWN deposited money. They asked us to send $100k more in order to be able withdrawal our original money. RIDICULOUS!!! All of our savings money!!!! Give them back to us!!!! SCAM Chinese!!! ### 1/5 — Avoid at any cost. *2022-11-22, version 2.3.210* This is a big scam , price manipulation happening. Please take your money out of here. ### 1/5 — be carefull! *2022-06-23* very hard to withdraw money, has huge fees and impossible to get your account deleted. ### 1/5 — very bad *2021-11-26, version 2.1.940* very bad ### 1/5 — BigONE Scam alert *2021-11-09* Tube I have to lose $ 1,200 dollars in 3 simple trades to realize that this application has an intelligent program that when you buy raises the price so that you buy high. Then once you buy 1 minute later the price rises more and when you press the sell button then the price magically goes down and you automatically lose. If you read this, please don't be like me and don't let them take your money here. shame of app, I DO NOT RECOMMEND IT. ### 1/5 — Отстойная биржа *2021-10-25* Невозможно пройти видео верификацию. Полный идиотизм с этим видео - а если я не знаю и не умею читать по английски??? Об этом конечно никто не думает. Не понятно как читать, вроде все правильно произношу. Но не верифицирует вообще! Заманался эти видео писать. Ну нафиг - потеря времени и нервов. Есть куча других более достойных и простых в регистрации и верификации бирж!!! ### 1/5 — the thief *2021-10-25, version 2.1.900* I bought Solana for $ 209 but it cost me $ 218 ### 1/5 — Ужас *2021-06-05* Почему я мену войти в свой аккаунт?? Что за дела вообще ### 1/5 — Лохотрон типа Exmo, завлечь и нагнуть *2021-01-26* Не дают выводить монеты и процент конский, не лезьте туда ## Most praised reviews (10 highest-rated) ### 5/5 — Love the Earn Pool *2025-07-04* Their Earn pool credits interest daily and allows instant redemption. It is a simple way to keep USDT productive between trades. ### 5/5 — Fast Execution, Smooth Processing *2025-07-04* As an early user I still find spot and futures execution consistently fast. Deposit and withdrawal processing times remain among the best I have seen. ### 5/5 — BigOne *2023-12-02* Great Exchange Platform. I’ve been using this Exchange for cpl years now and I HIGHLY RECOMMEND BigOne Exchange. BigOne is one of my Top 3 Favorite Exchanges. ### 5/5 — Love BigONE *2023-11-01* I am not a trader. I just need a simple way to swap and BigONE lists tokens I can’t find on another exchanges. Clean interface. ### 5/5 — 好用 *2022-08-07, version 2.2.800* 做完Big的老用户衷心希望Big越来越好。在提高易用性和直观感上多下功夫！ ### 5/5 — Watt & BigONE *2022-03-09* ⚡️🔝 ### 5/5 — Greatest *2022-02-16, version 2.2.200* When all the scammers are gone, the greatest exchange ever! ### 5/5 — Fantastic if it lists your altcoin *2021-11-29, version 2.1.940* As far as I know this is the only platform you can buy and trade EJS on and I’m sure there are many other niche altcoins not available elsewhere! Verification was quick (same day) but secure. You do get charged a fee for buying and selling on here but if your coin isn’t available on other exchanges you won’t mind the 20-70 cents they take per transaction vs trying to deal with gas prices on wallets and Uni swap which would probably end up being higher. Aesthetically it is very similar to kucoin, so the platform is not setup for people just entering the trade space. If you’re new and starting with this I’d suggest watching a few videos on how to navigate these types of apps or go for something basic like crypto.com or kraken where you’ll eat fees like it’s thanksgiving. Either way happy trading, go make that stash 👌🏼 ### 5/5 — Exchange de pequeno porte porém boa *2021-11-25* Gosto muito dessa exchange, descomplicada para mexer da para fazer Stanking na plataforma Primeiramente fiz conta nela pq queria muito comprar BITCICOIN (BITCI) ### 5/5 — Muito bom app do Exchange BigONE! *2021-08-02* Gosto muito da segurança da BigONE!! Eles são primeiro no mundo a fornecer serviços de chamadas de emergência!!! A melhor exchange!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*