# BigTime: Mobile — user reviews

> 20 indexed App Store user reviews of BigTime by BigTime, rated 4.50/5 from 214 ratings.

- Source: https://appshunter.io/ios/app/bigtime-mobile/id6470827925/reviews
- App overview in markdown: https://appshunter.io/ios/app/bigtime-mobile/id6470827925.md
- Rating breakdown: 5★ 168 · 4★ 18 · 3★ 8 · 2★ 3 · 1★ 17

## What do users think of BigTime?

Overall sentiment: mixed

**Pros**

- 🚀 Seamless time and expense tracking
- 👍 User-friendly interface
- ✨ Visually appealing design
- 💡 Great improvement over previous version
- ✅ Simple and intuitive for mobile use
- 📈 Productivity booster
- ⏱️ Quick time entry
- 🧾 Easy receipt management (photos/PDFs)
- 💰 Streamlined expense reporting
- 💻 Flows well to desktop version

**Cons**

- 🐛 Difficult to use on phone/iPad
- 🐛 Critical fields not working properly
- 🐛 Cannot use decimals for expenses (iPhone)
- 🐛 Aggravating to switch between app and browser
- 🐛 Failure to save time entries
- 🐛 App never seems to work despite updates

**Commonly reported bugs**

- Critical fields like amount on expense report do not work properly
- Cannot use decimals (iPhone only)
- Failure to save entries at launch with error message
- App not working for time entries despite updates

**Most requested features**

- Copy and paste expense entries like previous version

## Newest reviews (2 of 20)

### 5/5 — Keeps me on top of my Time & Expenses

*2024-06-20*

I can easily track my work time to my projects, and being able to use photos and PDFs of receipts keeps me on top of my expense reports.

**Developer response:** Hi Cappy, thank you for your positive feedback! We're thrilled to hear that tracking time and managing expenses with photos and PDFs of receipts has been helpful for you. If you have any suggestions or need further assistance, please let us know!

### 5/5 — Easy to use

*2024-06-19*

Makes doing expenses on the road really easy - I can do everything from my phone now vs waiting until I’m back at my laptop

**Developer response:** Thank you for your review! We're glad to hear that our app has made handling expenses on the go so convenient for you. We appreciate your positive feedback!

## Most critical reviews (10 lowest-rated)

### 1/5 — Clunky

*2025-06-06*

Difficult to use on phone or iPad. Critical fields like amount on expense report do not work properly.

**Developer response:** Sorry you’re having trouble on mobile—especially with the Amount field. Please email product@bigtime.net with your device model, OS/app version, and any screenshots.

### 1/5 — Copy and paste expense entries.

*2025-01-01*

Need to be able to copy and paste expense entries 
like the previous version of BigTime mobile.

**Developer response:** Hello, the copy option is now available. Thank you for your feedback.

### 1/5 — Still doesn’t work…

*2024-12-02*

The app never seems to work no matter how many updates they push… when entering expenses you cannot use decimals (iPhone only on apple, I’m told on android  this isn’t an issue) 

It’s just aggravating to have to switch back and forth between the app and the browser to actually complete an expense report.

**Developer response:** Hello,

Our app supports decimal format in the expense amount field. If you’re unable to use it, please email us at product@bigtime.net.

### 1/5 — Copy and paste

*2024-10-24*

Need to be able to copy and paste, like the previous version of BigTime mobile.

**Developer response:** Hello, we'll be addressing this issue in our upcoming release. We apologize for the inconvenience this may have caused and appreciate your feedback.

### 1/5 — Improvement suggestions

*2024-08-21*

Need to be able to copy entries

**Developer response:** Hello, the copy option both for time end expense is available.

### 1/5 — Failure to Save Entries at Launch

*2024-07-05*

From the launch of the app, we have been unable to save entries for time with an error stating "We are unable to save your time entry at this time. Please check your connection and try again." With full cell coverage and wifi connection. At least the previous app worked in that regards.
UPDATE: Now 2 weeks have past since the updated release that is not working for our company for time entries, with only a "we reviewing code and testing" last week and a statement that this week they would update us on the updated release, with no updated release information other than "you'll know when we tell you" when I've reached out for to support. They acknowledge they knew about the issue prior to releasing the update but pushed it anyways.

**Developer response:** We sincerely apologize for the error your company has been experiencing with our mobile app. Our team has since fixed this issue. If you do not see the issue resolved, please download the latest iOS version of the app. Thank you!

### 1/5 — Failure to Save Entries at Launch

*2024-06-19*

From the launch of the app, we have been unable to save entries for time with an error stating "We are unable to save your time entry at this time. Please check your connection and try again." With full cell coverage and wifi connection. At least the previous app worked in that regards.

**Developer response:** Hello, and thank you for your feedback. We're sorry to hear about the error you're experiencing with saving time entries. Our team is committed to improving your experience and is actively working to address this issue. We appreciate your patience and support and will be sure to reach back out with updates.

### 4/5 — Review

*2024-07-11*

Very clean application. Update looks great and excited to use it.

**Developer response:** Thank you for your feedback! We're glad you like the clean design and update. Enjoy using the new features!

### 5/5 — Big time app

*2024-10-16*

Très bien fait pour les feuilles de temps et dépense

### 5/5 — Great improvement

*2024-07-11*

This is significant upgrade for mobile!  Time and expense entry is simple in the field again. Love how it easily flows onto my desktop version. More visually appealing too.

**Developer response:** We're so glad you are enjoying the new mobile app. Your feedback is appreciated!

## Most praised reviews (8 highest-rated)

### 5/5 — Seamless

*2024-07-11*

This app is incredibly easy to use. It makes tracking time and expenses seamless as it should be

**Developer response:** Thank you for your feedback! We're thrilled to hear you find the app easy to use and seamless for tracking time and expenses.

### 5/5 — No more scanning receipts

*2024-07-11*

Time tracking gets the job done but I’m in love with the expense tracking. From someone who was always late sending in receipts, this helps avoid a lot of frustration.

**Developer response:** Thank you for your feedback! We're glad to hear the expense tracking feature is helping you stay organized and reducing frustration.

### 5/5 — SO easy & intuitive

*2024-06-24*

I’ve used BigTime desktop for some time and love the tool, but this new mobile app takes the software to the next level! It’s easy, intuitive, and gives me no reason to not be tracking my time and expenses on the go!

**Developer response:** Thank you for your review! We're so glad you're finding the new mobile app easy and intuitive to use. We appreciate your feedback, and if you have any more comments or need assistance, feel free to reach out!

### 5/5 — Big Improvements

*2024-06-21*

New app is way better than the old one. Quickly get my time in so I don’t have to do it on my laptop every Friday.

**Developer response:** Thank you for your 5-star review! We're glad the new app lets you enter your time quickly and conveniently. We appreciate your feedback and continued support!

### 5/5 — Simple and intuitive

*2024-06-21*

The app is perfect for tracking time and expenses to projects. It’s nice for when I’m on the train and in transit and I forgot to submit a time entry.

**Developer response:** Thank you for your positive review! It's great to hear BigTime makes it easy for you to track your time and expenses on the go. If you have any further feedback or need assistance, please don't hesitate to reach out.

### 5/5 — Time and expenses are so much easier now!

*2024-06-21*

I use this to track all my time and all my travel expenses. It’s quick and easy and saves me time daily and lets me get my time in easily and make adjustments when I need to. Much improved from the last app.

**Developer response:** Thanks for your review! We're glad BigTime has simplified tracking your time and travel expenses, saving you time daily. We appreciate your feedback and are here to help if you need anything!

### 5/5 — Improved productivity with the new app!

*2024-06-21*

From the moment I downloaded the updated BigTime mobile app, I knew it  was full of welcome improvements and functionality. Highlights include a user-friendly interface which makes navigation a breeze.  It is clean and simple and it's clear that the developers have put a lot of thought into optimizing the user experience.

The customer support team deserves a shoutout too! They're always ready to assist with a smile, making sure any queries are addressed promptly and effectively.

In summary, BigTime is not just an app; it's a productivity powerhouse that has significantly improved my daily routine. I highly recommend it to anyone looking for an app that combines functionality with elegance. Kudos on the improved app!

**Developer response:** Thank you so much for your great review! We're thrilled you're enjoying the updated BigTime mobile app with its user-friendly interface and improved functionality. Our team strives to optimize the user experience, and it's great to hear our support team has been helpful. Your feedback means a lot to us, and we appreciate your continued support!

### 5/5 — Less clicks

*2024-06-21*

I could immediately start tracking time and liked that I didn’t have to enter the details until I moved to my next task.

**Developer response:** Thank you for your feedback! We're pleased to hear that you found our time-tracking feature intuitive and convenient. If you have any suggestions or need assistance, please let us know!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
