# Bike Share KC — user reviews > 24 indexed App Store user reviews of Bike Share KC by Dropbike, rated 4.70/5 from 835 ratings. - Source: https://appshunter.io/ios/app/bike-share-kc/id1496829575/reviews - App overview in markdown: https://appshunter.io/ios/app/bike-share-kc/id1496829575.md - Rating breakdown: 5★ 733 · 4★ 31 · 3★ 21 · 2★ 10 · 1★ 40 ## What do users think of Bike Share KC? Overall sentiment: mixed **Pros** - 🚀 Easy and convenient way to get around the city - 💰 Affordable pricing - 👍 User-friendly app interface - 🤝 Responsive customer service team - ♻️ Eco-friendly electric bike option - 🎯 Quick issue resolution and updates **Cons** - 🐛 App glitches and technical issues - 🔒 Security concerns with payment processing - 📱 Camera functionality problems in app - 🚲 Poor bike maintenance and broken bikes - 🔋 Limited battery life on bikes - ⚠️ Account lockouts without proper communication - 📍 Seasonal service unavailability not clearly advertised - 😠 Unresponsive support team in some cases - ⚙️ Trip completion and restart failures **Commonly reported bugs** - App crashes when starting/ending rides - Unable to submit photos to end trips - Camera activation fails on trip completion screen - Trip finishing loads indefinitely - Cannot restart trips after app stops - My location indicator not displaying on map - Email confirmation codes not received - iOS update compatibility issues **Most requested features** - Better battery life indicators before rides - Clear seasonal availability information on website - Direct phone support for account issues - Improved location tracking on map ## Newest reviews (4 of 24) ### 2/5 — Feedback *2024-03-03* I ran out of battery life luckily I was close to the station wish I had more battery life ### 2/5 — False advertising - no bikes in JoCo in winter *2024-01-06* From everything on their website and the JCP&R website, you’d think there are RideKC bikes in JoCo and Lenexa. But they are gone for 25% of the year. I wish this was mentioned SOMEWHERE on any website but you won’t figure it out until you download the app and look for a bike. ### 5/5 — Ride KC *2023-03-12* Fantastic service for electric bikes in the city! ### 1/5 — Cannot finish bike trip *2020-07-02* When I click to finish a trip, it loads my location and the location of the bike indefinitely. I tried to end a trip many hours ago. I tried going on a trip again now but can't because the first trip didn't finish. Also, I click the "my location" icon on the top-right and the app does not show an indicator of my current location. The app is very difficult to use because of this. I have to punch and zoom and find where I am on the map based on street names. Very unusable app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy *2026-06-20* It charged my card the 10 dollar security deposit but gave me a payment error banner right after. Lol? ### 1/5 — Issues with account set up *2026-06-19* Keep receiving a use another email request when I am trying to create an account. Haven’t ever ridden any of the bikes, every email I have used has popped up with this. ### 1/5 — Junk *2026-03-15* First off the support team are not nice. It’s a total rip off. It is a not secure way to pay. (Easily hacked so watch your card account). One bike wasn’t locked good luck with that. Bike is heavy and junky. You’d be better off buying your own. ### 1/5 — New version is broken *2025-11-03* Since the most recent iOS update the app has had issues starting and ending rides. One of the most common problems is being unable to take/submit pictures to end trips. Now they have frozen my account because the app would not allow me to submit photos to end the trip. ### 1/5 — No email *2025-06-14* Never recvd an email to confirm the code ### 1/5 — Bike app not working properly *2025-03-29* The RideKC Bike app is stuck on the screen to take a picture showing the locked bike. It will not activate my phone camera to submit a photo and close out the trip. ### 1/5 — Broken bikes *2024-04-28* Half the bikes are broken. ### 1/5 — Terrible *2023-08-15* Support is non existent and doesn’t respond for weeks at a time. They’ll charge you various amounts with no details or documentation. They’ll also lock your account before they contact you as requested weeks before. ### 1/5 — Terrible support *2023-06-02* You can’t speak to anyone directly about your account status if it is ever locked to have anything done about it, even if you’re trying to pay them money. They’ll tell you that they’re escalating it to the appropriate people to resolve your issue but they don’t respond, and if they do it’ll be one email for the whole day and if there’s any necessary dialogue, it won’t be responded to for days at a time. You’re definitely better off using bird or any other shared transit service. ### 1/5 — Stopped and now cannot restart trip on app *2020-07-04* Stranded with this app. Can’t restart Tripp. No customer support. ## Most praised reviews (10 highest-rated) ### 5/5 — Genial *2026-06-18* Estuvo muy bien para ayudarme en las cuestas ### 5/5 — Paseo *2026-06-16* Fantástico ### 5/5 — App *2026-05-27* I can’t even sign in because it wont send the code to my phone ### 5/5 — Day with wife *2026-05-25* We had a great time. First time ever riding e-bike ### 5/5 — First electric bike ride *2026-05-15* It was so nice to see this electric bike rental station at the park when I took my kids. My husband and each kid took turns and it was so easy for all of us to navigate! I was a bit leery of it being hard to handle or too fast, but my youngest is 10 and he got it right away. Such a fun and affordable way to play at the park. This cost $1 to ride the first minute and only .25¢ per minute after. ### 5/5 — Ride KC *2024-04-02* I love that KC has these electric bikes. So easy to get around the city. The app can be glitchy but the customer service is on point. ### 5/5 — 💕 *2024-03-25* I love this app, I love these bikes. I recently bought an E bike after years of using the ride KC bikes and I still use the Ride KC system about once a month. The app can have small glitches but usually as soon as I notice a glitch the team already has an update fixing it that I forgot to download. This bike system is incredible, I can not recommend it enough. I really appreciate the constant feedback loop on both sides (I can complain about bikes with low batter or seats that sink while you ride and they can email me to critique my parking). It makes everyone better in the long run. ### 5/5 — Awesome App *2024-02-11* Very easy to use technology!! ### 5/5 — So Helpful *2023-12-09* I rode the bike all the way home to Kansas from downtown in the rain and left my wallet in the basket. They respond quickly and got it back to me. It might have been rainy but I didn’t have to spend $40 on a Lyft or Uber. ### 5/5 — Love it! *2023-07-26* This is so fun, so convenient and super affordable! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*