# Bikeep > Organize and secure bicycle parking with a leading smart commercial provider. (iPhone/iPad app by Bikeep OU.) - Source: https://appshunter.io/ios/app/bikeep/id1320858642 (this page in markdown: same URL + `.md`) - Developer: [Bikeep OU](https://appshunter.io/developer/1486573381) - Category: Utilities, Lifestyle - Price: Free - Rating: 3.74/5 from 19 App Store ratings · 30 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 56 MB - Languages: English - Released: 2017-12-05 - Data updated: 2026-07-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bikeep/id1320858642/reviews.md ## What is Bikeep? Bikeep is the easiest way to organize secure bike parking. Bikeep is the leading smart commercial bike parking provider in the world. We simplify bike parking by providing full service for municipalities, transit companies, business owners and properties. ## Key features - Secure bike parking organization - Smart commercial bike parking - Full service for municipalities - Solutions for transit companies - Bike parking for business owners - Property owner bike parking ## Recent user reviews (10 of 30) All indexed reviews: https://appshunter.io/ios/app/bikeep/id1320858642/reviews.md ### 5/5 — Works great! *2026-07-19, version 2.1.172* Used the bike locker next to adventure island in southend this year and last summer. Thank you! ### 2/5 — Always breaks *2026-07-14, version 2.1.172* Have to leave a review after three times having to spend time with customer service to unlock broken racks. It’s so glitchy, customer service is non responsive and not helpful. Just an all around terrible product. ### 1/5 — Does not work and no support available *2026-03-30, version 2.1.169* You cannot unlock your bikes and nobody answers the support phone number or responds. ### 3/5 — Variable *2026-03-10, version 2.1.169* This is a great idea but unfortunately there are often broken docks. The support in the app makes it really difficult to provide accurate feedback about this or get an idea if an actual person is responding to the problem. ### 1/5 — Can’t get in *2026-01-12, version 2.1.159* They send me an authentication number and there’s no way to put it in! ### 1/5 — Horrible customer service and useless product *2025-12-23, version 2.1.159* Just use a bike lock. 12/23/2025: the Bikeep rack lost power and my bike was trapped. Support told me they were going to restart the rack and it would take 10 minutes and to call back if it was not online. Still stuck for over an hour and support was not answering my calls. Their chat support could not get in contact with any local partners because “people in holiday spirit.” Typical tech company where they identify a nonissue and overcomplicate a solution. ### 1/5 — Waste of time and money *2025-10-18, version 2.1.154* Translink Vancouver advertised super secure on demand bike parking at the Lonsdale Quay terminal. Except when I got there, the lockers were all subscription only. Instead they also had some Lockeep racks with a super secure locking system. So I signed up for the app, paid with Apple Pay...and only then found out their stupid system was poorly engineered and didn't fit my extremely common Rad Rover 4 e bike. So now in order to not miss my event I've had to leave a $3000 bike chained outside at night in downtown Vancouver, about which I'll be worried the entire time. Thanks for nothing. ### 1/5 — Can’t log on *2025-10-09, version 2.1.154* Download the App, insert my phone number. Tick the privacy policy box, wait for code which never comes ### 5/5 — Enjoyed using it *2025-05-08, version 2.1.129* Easy interface, easy to navigate ### 1/5 — Virtually useless *2025-03-24, version 2.1.127* I seriously regret giving this app my phone number (necessary to get it to do anything at all). After reluctantly providing my phone number, the app it went through several intro screens, but the text on the screens was so off center that only a few letters of each line of text was visible. I have no idea what it was trying to tell me in the half dozen or so screens. When I get in it has a banner that refuses to go away and covers the top line of text that I haven't allowed to track my location. I can browse the map just fine without constantly giving bikeep my geo location so they can sell it, but there's no way to get rid of the message or see what it says underneath it. It looks like it will allow me to reserve a locker or rack, but when I go into that function it shows me what is clearly supposed to be a tutorial, with a message above it that allows me to turn the tutorial off, but the part of the window that's supposed to show the instructions is completely blank. Seriously, these glaring problems could not possibly have made past even the most basic test. I guess bikeep doesn't bother with such frivolous efforts as checking to see if the software works before releasing it to the App Store. ================================ Update based on developer feedback: How can you possibly say that your software doesn't meet your standards? Your company released the software in a completely nonfunctional condition. One that any testing whatsoever would have caught. Whose standard did that meet if it wasn't yours? ## Frequently asked questions about Bikeep ### What does Bikeep do? Bikeep is a leading smart commercial bike parking provider that simplifies bike parking. It offers a full service to organize secure bike parking for municipalities, transit companies, business owners, and properties. ### What are the key features of Bikeep? The app's key features revolve around organizing and providing secure bike parking. It acts as a smart commercial bike parking solution, offering full service for various entities involved in managing bike parking facilities. ### Is Bikeep free to use? Based on the provided information, the app is free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting a free service for users. ### Who is Bikeep designed for? Bikeep is designed for a broad range of users including municipalities, transit companies, business owners, and property owners who need to organize and manage secure bicycle parking. ## Version history (last 5 releases) ### 2.1.172 — 2026-05-05 * Bug fixes ### 2.1.169 — 2026-01-29 * Bug fixes ### 2.1.168 — 2026-01-27 * Bug fixes ### 2.1.159 — 2025-12-11 * Improvements and bug fixes ### 2.1.154 — 2025-10-09 * Bug fixes ## Apps similar to Bikeep | App | Rating | Price | Category | | --- | --- | --- | --- | | [PARGI.EE](https://appshunter.io/ios/app/pargiee/id476265924) | 1.0 (1) | Free | Utilities | | [Super Kõnekaart ja Travel eSIM](https://appshunter.io/ios/app/super-konekaart-ja-travel-esim/id1114712349) | 4.2 (17) | Free | Utilities | | [EuroPark](https://appshunter.io/ios/app/europark/id1496924018) | 2.7 (7) | Free | Utilities | | [My One NZ](https://appshunter.io/ios/app/my-one-nz/id370880990) | 1.8 (54) | Free | Utilities | | [NZ Post](https://appshunter.io/ios/app/nz-post/id352814700) | 2.3 (3) | Free | Utilities | | [529 Garage](https://appshunter.io/ios/app/529-garage/id1507422151) | 3.1 (15) | Free | Utilities | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*