# BIKETOWNpdx — The official BIKETOWN app > Official app for Portland's electric bike share system with transit info. (iPhone/iPad app by Lyft, Inc..) - Source: https://appshunter.io/ios/app/biketownpdx/id1132076989 (this page in markdown: same URL + `.md`) - Developer: [Lyft, Inc.](https://appshunter.io/developer/523004506) - Category: Travel, Lifestyle - Price: Free - Rating: 4.50/5 from 1,798 App Store ratings · 75 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 242 MB - Languages: French (France), Chinese (Simplified, China), American English, European Portuguese, European Spanish - Released: 2016-07-18 - Data updated: 2026-08-25 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/biketownpdx/id1132076989/reviews.md ## What is BIKETOWNpdx? The official app for BIKETOWN, Portland’s bike share system. BIKETOWN consists of a fleet of specially designed, sturdy and durable electric bikes that can be locked at any BIKETOWN station or bike rack throughout the city. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city. The BIKETOWN App gives you access to hundreds of bikes in your area — unlock and pay directly from the app and get going. The BIKETOWN App also shows upcoming public transit departures, including train lines, local buses, and streetcars. Within the app, you can either purchase an annual BIKETOWN membership or single rides. Happy riding! ## Key features - Unlock electric bikes - Pay for rides - Find nearby bikes - View transit departures - Purchase memberships - Purchase single rides ## What do users think of BIKETOWNpdx? Overall sentiment: negative **Pros** - 🚀 Efficient app - 👍 Easy to use - 🚲 Fun riding experience **Cons** - 🐛 Unreliable bikes and app - 💰 Expensive and hidden fees - 🔧 Poor bike maintenance - 🗺️ Inaccurate location tracking - 🔒 Security issues with account access **Commonly reported bugs** - Bikes not unlocking or locking properly - App freezing or crashing - Inaccurate location data and bike availability **Most requested features** - Ability to rent multiple bikes at once - Better bike station map integration - Improved app responsiveness and stability - More affordable pricing options ## Recent user reviews (10 of 75) All indexed reviews: https://appshunter.io/ios/app/biketownpdx/id1132076989/reviews.md ### 1/5 — RIDE WON’T END *2026-08-18, version 2026.31.3* Don’t be surprised when your trip/session doesn’t end once you lock it up at your destination. It’s happened three times to me already, frustrating and obviously maximizing profit from customers who deserve better. Please save yourself the time & stress and don’t use these bikes. ### 1/5 — Awfully unfair *2026-04-17, version 2026.13.31* I find a bike in an area outside the green zone just on the sidewalk- as I scan I’m not warned that it will ACTIVELY fight me as I bike it back to a station. Essentially I returned an abandoned bike as it actively fought me AND IT CHARGES 17 dollars? ARE YOU INSANE? I’ll just uber next time. #### Lift and BIKETOWN ### 1/5 — Terrible customer support, lime resolved same issue with no lip service *2025-10-20* Even though I prefer the functionality of Biketown scooters over Lime scooters, I will always choose Lime over Biketown because their customer support near-instantly resolved a problem Biketown would not fix. Biketown support refused to end my ride or acknowledge that I was in a parking zone when my location in the app was inaccurate, even after sending a photo of the scooter locked in front of the biketown/lime parking sign. They kept telling me things like “move closer to the parking zone” when I couldn’t possibly get any closer, and the app showed me 20 feet over in the street. They said they couldn’t remotely end my ride and it’d automatically end after 25 hours. This was unacceptable because I was supposed to be leaving on a camping trip with no cell service. I had to ride the scooter about half a mile away to park it and walk back, turning a 10-minute ride into a 45-minute ordeal. I nearly missed the trip as a result. A week later, I ran into the same issue with Lime, and after I messaged support my ride was ended near-instantly with zero back-and-forth. Additionally, there is no simple way to report being unable to start a ride and I was charged to unlock a non-functioning scooter. Lime makes it easy to report this issue. I was also forced to walk a mile at 1am after the app wouldn’t load scooter locations or scan scooters directly in front of me despite my internet working perfectly. ### 1/5 — Not working two days, nor customer service *2024-12-21, version 2024.48.3* App not working, tried everything included reinstalling. Now disappeared from Home Screen. No help available. Had grown used to it now unusable. ### 2/5 — Needs a lot more bike racks *2024-12-13* I find it ridiculous they charge you for parking it on a public bike rack if it isn’t a BIKETOWN station. They don’t mention that part until you’ve already unlocked the bike. Either put in a lot more stations or get rid of this fee . I understand needing to keep people from ditching the bikes in random places but there are better ways to do it ### 1/5 — Charged for Errors A LOT *2024-11-04, version 2024.42.3* Sometimes when I hit the resume button on my app the app ends the ride instead, charging me for parking. This has happened several times including today, and customer service refuses to do anything about it. They just say sorry. Don’t waste your time getting sneakily charged. ### 1/5 — This is a dangerous scooter *2024-08-29* I love using e-scooters to get around. Lime was frustrating at first but ended up working great. -You are charged for ALL the reservation time, even if you got to the scooter within the time limit. - You can never not have a $1 parking fee, even if you park in their "designated" areas that are shown on the map. -BIKETOWN uses all fees possible to try and get the most money from you while claiming to be 2¢ cheaper per minute. - Rides are consistently $2-$2.50 more expensive than Lime rides for the same short route. - The scooters are extremely wobbly and unstable. The handlebars are way too close to your torso, which causes unbalance. -The forced braking when going down hills is straight up dangerous. If my scooter is going too fast the braking needs to be gentle. Not a hard stop going down a hill at who knows how fast. All that said I will be going out of my way to not use this product. ### 1/5 — Awful scooter experience *2024-08-18, version 15.71.3* In a <1 mile ride, my scooter was fully stopped twice in the middle of the street due to bad geolocation placing me in a park that I wasn’t in. Then charged an extra $1 for out of station parking on a scooter. Why anyone would choose this over lime is beyond me, I certainly won’t again. ### 1/5 — Completely unreliable, worst bikeshare *2024-04-03* I’ve had a yearly membership and this will be my last year. 80% of the experience has been unlocking a bike that then runs out of batteries in 3 blocks, leaving you to either stop and try to find another station and another bike, or try to ride this monstrosity of a bike to your destination which is an insane amount of energy if you’ve ever tried to ride a dead e-bike. Then there is no place in the app to report that the bike battery is dead so you inevitably subject the next person to a dead bike battery too, and you’ve paid $5 for the luxury of being late to whatever you’re going to or arriving in a sweaty disgusting mess because you decided to ride a dead bike. It’s insane that they don’t disable bikes that are out or extremely low on battery and everyone I’ve talked to who has tried Biketown has had the same experience. Too bad! ### 3/5 — Ok *2024-01-13, version 15.40.3* It’s adequate ## Frequently asked questions about BIKETOWNpdx ### What is BIKETOWNpdx? BIKETOWNpdx is the official mobile application for Portland's bike share system. It allows users to access a fleet of electric bikes that can be locked at designated stations or bike racks throughout the city. The app facilitates unlocking bikes, making payments, and provides access to public transit information. ### How do I use BIKETOWNpdx to rent a bike? Once you have the BIKETOWNpdx app, you can locate available electric bikes in your area. The app allows you to unlock and pay for your ride directly, making it easy to start your journey. You can then ride to your destination and lock the bike at any BIKETOWN station or bike rack. ### What are the costs associated with BIKETOWNpdx? Within the app, you have the option to purchase either an annual BIKETOWN membership or pay for single rides. The app itself is free to download and use for accessing these services. ### Does BIKETOWNpdx show public transportation options? Yes, in addition to bike share services, the BIKETOWNpdx app displays upcoming public transit departures. This includes information for train lines, local buses, and streetcars, offering a comprehensive view of transportation options in Portland. ### What kind of bikes does BIKETOWN offer? BIKETOWN utilizes a fleet of specially designed, sturdy, and durable electric bikes. These electric-assist bikes make navigating the city easier and more enjoyable, whether for commuting, errands, or exploring. ## Version history (last 5 releases) ### 2026.32.3 — 2026-08-24 Thanks for using Biketown. We update our app regularly to make your bike rides even better. Every update of the Biketown app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app. ### 2026.31.3 — 2026-08-17 Thanks for using Biketown. We update our app regularly to make your bike rides even better. Every update of the Biketown app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app. ### 2026.30.3 — 2026-08-10 Thanks for using Biketown. We update our app regularly to make your bike rides even better. Every update of the Biketown app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app. ### 2026.29.3 — 2026-08-03 Thanks for using Biketown. We update our app regularly to make your bike rides even better. Every update of the Biketown app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app. ### 2026.28.3 — 2026-07-27 Thanks for using Biketown. We update our app regularly to make your bike rides even better. Every update of the Biketown app includes improvements in speed and reliability. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*