# Bilbayt - Food & Catering — user reviews

> 56 indexed App Store user reviews of Bilbayt by Bilbayt online catering services dmcc, rated 4.70/5 from 7,548 ratings.

- Source: https://appshunter.io/ios/app/bilbayt-food-and-catering/id1052726070/reviews
- App overview in markdown: https://appshunter.io/ios/app/bilbayt-food-and-catering/id1052726070.md
- Rating breakdown: 5★ 6,500 · 4★ 573 · 3★ 254 · 2★ 74 · 1★ 147

## What do users think of Bilbayt?

Overall sentiment: mixed

**Pros**

- 👍 Convenient and easy to use
- 🚀 Fast and efficient
- 💕 Excellent service
- 🌟 Great options and variety

**Cons**

- 🐛 Difficult to navigate and find specific items
- 🤯 Poor customer support
- 💰 Expensive and overpriced
- ⏰ Delayed orders and cancellations

**Commonly reported bugs**

- App crashes and freezes
- Inconsistent pricing and availability

**Most requested features**

- Improve search and filtering options
- Enhance customer support and communication
- Offer more affordable pricing

## Newest reviews (11 of 56)

### 3/5 — Great app, difficult to navigate.

*2024-12-04*

Hard to look for specific items or themes.

### 3/5 — الكويت

*2024-07-16, version 2.41.4*

كل شيء غالي ومبالغ في سعره

### 4/5 — ناجح ولكن

*2023-04-06, version 2.27.1*

ليه ارقام التواصل مو مكتوبه

### 3/5 — Prices

*2023-02-22, version 2.27.1*

The prices are so high

### 3/5 — Note

*2021-11-22, version 2.16.4*

Needs improvement 
More options to be included

### 5/5 — Sususu cream

*2020-11-27, version 2.12.1*

It is very good there is game’s food flower catering

### 5/5 — هلا

*2020-10-16, version 2.12.1*

خدمات ممتازة شكرا لكم

### 5/5 — Thanks

*2020-09-10, version 2.10.5*

Great job👍👍

### 5/5 — تطبيق جميل

*2020-06-24, version 2.9.7*

المشكله الاسعار

### 5/5 — D burg

*2020-02-06, version 2.6.1*

it was very testy and the stuff friendly it was buitful night thanks

### 5/5 — حلوين وتعاملهم فنان وعالوقت 💖

*2020-01-27, version 2.5.3*

💓

## Most critical reviews (10 lowest-rated)

### 1/5 — Save your money and save yourself a headache

*2024-01-16, version 2.37.1*

Don’t bother using them for any of your occasions. They customer support is a joke and they take the full amount before checking the vendor’s availability, and once they cancel (which they do most of the time) they will take more than 21 days to refund your money.

### 1/5 — Delivery Service

*2023-04-04, version 2.27.1*

One time I ordered a buffet and it never arrived 
The second time I ordered saj sandwich for gatherings, they contacted me 6 hours later saying they don’t deliver to location. 
Very Very disappointing and really bad customer service. They didn’t even tell me it was their fault not the vendor.

### 1/5 — Bad

*2022-09-05, version 2.24.0*

They call me after waiting 7 hours , and said you must pay more , cus the prices is different now , or you can cancel the order , bad experience and bad customer services 👎🏻👎🏻👎🏻

### 1/5 — 👎🏻

*2022-02-10, version 2.19.9*

التجربه جداً سيئه و اداره فاهيه واحد يقطك عالثاني ويوهقونكم ويفشلونكم ويقطون السبه عالسايت ان معلق

### 1/5 — سيء

*2022-02-10, version 2.19.9*

طلبنا كاترينق ودفعنا بعدها بيوم كنسلو الطلب و وهقونا واداره سيئه و غير متعاونه بدل ما يراضونا اخر مره نتعامل مع الابلكيشن الواحد المفروض يطلب دايركت من المطعم نفسه وشكرا

### 1/5 — تطبيق سيء

*2022-01-20, version 2.19.6*

لا يحق لك الالغاء الا قبل الوقت المحدد ب ٢٤ ساعة والطلب يتأخر بالساعات وخدمة العملاء سيئة جدا.

### 1/5 — No picture

*2020-02-08, version 2.6.1*

There are mo picture

### 1/5 — App does not work

*2018-01-26, version 1.2.46*

Was trying to place an order with no luck. The app would stop responding right when I try to check out. 
I updated the app hoping that this will solve the problem but it only made it worse! The app does not work at all now. 
I deleted it and dowloaded it again and the problem is still not fixed! Disappointing!!

### 2/5 — مايفتح

*2022-08-20, version 2.23.1*

حملت التطبيق ومعلق مايفتح معاي

### 2/5 — تعليق

*2020-12-30, version 2.12.2*

حطو تواريخ قريبة متاحه للكيترنق

## Most praised reviews (10 highest-rated)

### 5/5 — Best app for catering

*2025-12-19, version 2.53.0*

Really recommended

### 5/5 — استمرو ربي يوفقكم التطبيق خيالي و يفوزززززززززز و ما تحتار و تتوهق

*2023-07-05, version 2.29.1*

ساره الجويسري

### 5/5 — Yasmine

*2023-06-29, version 2.29.1*

Easy, convenient, excellent options,and amazing service

### 5/5 — تجديد انواع الكاتيرينق

*2023-05-20, version 2.29.1*

الرجاء تجديد انواع الكاتيرينق وتحديد انواعها وتفصيلها

### 5/5 — Amazinggg

*2023-05-02, version 2.29.1*

I love Bilbayt it’s so good for birthday party’s or even regular partys

### 5/5 — الدعايه

*2022-10-31, version 2.24.6*

يحتاج هذا الموقع الى المزيد من الاهتمام والدعايه والاعلان 
اعتقد انه سوف يكون منافس قوي 
ويحتاج الى المزيد من التركيز والتطوير

### 5/5 — الحهراء

*2022-01-14, version 2.16.4*

رائع

### 5/5 — So Good

*2021-12-30, version 2.16.4*

So good

### 5/5 — قصر

*2021-12-25, version 2.16.4*

نبي خصم زياده

### 5/5 — Multiple Restaurants, One Check Out 😍

*2021-05-27, version 2.16.4*

Best app by far when it comes to ordering your food. It gives you the option to choose multiple restaurants and check out only once without having to check out from each and every restaurant individually.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*