# BILL Spend & Expense (Divvy) — user reviews > 275 indexed App Store user reviews of BILL Spend & Expense (Divvy) by Bill.com, Inc., rated 4.80/5 from 29,258 ratings. - Source: https://appshunter.io/ios/app/bill-spend-and-expense-divvy/id1114962353/reviews - App overview in markdown: https://appshunter.io/ios/app/bill-spend-and-expense-divvy/id1114962353.md - Rating breakdown: 5★ 26,303 · 4★ 1,559 · 3★ 442 · 2★ 188 · 1★ 766 ## What do users think of BILL Spend & Expense (Divvy)? Overall sentiment: neutral **Pros** - 🚀 Simplicity and ease of use - 👍 Intuitive and user-friendly app - 🚀 Efficient expense tracking and reporting - 🚀 Seamless integration with accounting software - 👍 Helpful customer support **Cons** - 🐛 Buggy app with crashes and glitches - 🕰️ Slow processing of payments and refunds - 🤔 Confusing budgeting and allocation system - 🤔 Lack of advanced features and customization - 🤔 Inconsistent user experience across platforms **Commonly reported bugs** - Recurring issues with declined transactions - Inability to view loaded receipts in the app - Notifications not clearing properly - Inconsistent performance after recent updates - Account freezing and fund access issues **Most requested features** - Ability to remove old or irrelevant notifications - More flexible budgeting and allocation options - Improved integration with third-party accounting tools - Enhanced receipt scanning and management capabilities - Faster processing of payments and refunds ## Newest reviews (14 of 275) ### 4/5 — Easy to use, minor glitches *2026-08-23, version 4.0.17* Overall very intuitive and easy to use. Sometimes doesn’t register a transaction is complete once it is, but overall minor glitches like that . ### 2/5 — Login is difficult can’t split transactions until they’ve aged *2026-07-29, version 4.0.14* We have trouble with our employees getting logged into expense. Even if they go to the correct URL they end up with receivables to login. It’s a pain. I think you guys need to sort out your gateway. The different uses of orange and white are confusing with the logo on your landing pages. I can’t even get into Spend & Expense on my computer. It takes me to receivables every time the site switcher doesn’t work. ### 1/5 — Difficult to navigate *2026-07-06, version 4.0.13* App is not intuitive with regard to management and settings. Even referring back to the help site is not time worthy as it tells you about the capabilities of the app without telling you how to find these capabilities. ### 1/5 — Worse Experience *2026-07-06, version 4.0.13* They provide no support when issues arise. ### 1/5 — Get what you pay for *2026-06-28, version 4.0.12* It’s free. Customer service is slow. Once we had an account manager, but he stopped responding to our infrequent questions and they basically want you to self-help through their shoddy FAQ that isn’t updated. Their AI chat is also rubbish. Lots to fix here. The app runs fine, but there are things, like suggested accounts that don’t actually complete a transaction, you still have to go through the motions of electing each suggestion. Let’s call that 50% helpful. ### 3/5 — Latest Update has Errors *2026-06-19, version 4.0.10* With the latest Bill S&E update, there are errors that still are not fixed. As the Admin, I still cannot go into certain budgets to edit budgets - the App just aborts and I have to log in all over again. It frustrating. Then i have to login through a browser. Please fix. ### 1/5 — BEWARE *2026-06-16, version 4.0.10* This is not a credit card/line of credit. They require you to pay the full balance every month. ### 1/5 — This platform needs additional development. *2026-06-16, version 4.0.10* It is hard to use this platform for true business needs. Support has never been helpful as I am transferred to other agents, based in other countries, that seem to have no information, nor training. Also, I have been double billed twice. When you do make a payment, it takes over a week for it to clear. Finally, after my last review, they cut my allowable credit to be cut by 65% with no warning. I’m not behind in payments, in fact you have to pay the full balance every month, so if I have all my bills set up for Divvy, then they cut off credit, it causes an undue burden. ### 1/5 — Do not use this app *2026-06-15, version 4.0.10* This company does whatever it can to prevent you from getting your cash out of your Bill account. I keep trying to withdraw and it claims it needs more information and that they will send an email but that email never comes. Frankly I think this is their business plan ### 4/5 — Account Manager *2026-06-10, version 4.0.10* Easy to use, very little loading issues. ### 2/5 — AI feature *2026-06-07, version 4.0.10* App has constant bugs and new AI automated expense mgt feature should be disbanded ### 1/5 — Need an option to remove AI filler *2026-06-02, version 4.0.10* This app works fine, but unfortunately, the AI functionality feels pasted on. I continue to have issues where it will pre-fill a field with incorrect information. I also can’t find an option to turn it off ### 2/5 — Fix the App *2026-05-29, version 4.0.10* I have to physically login with username email and password. I’m asked continually how I would like to sign in in the future and the next time I sign in it never works.!! great concept, but still has a few bugs. ### 1/5 — Bill *2026-05-26, version 4.0.9* This card is a joke ## Most critical reviews (10 lowest-rated) ### 1/5 — No customer support *2026-08-26, version 4.0.17* I see these guys marketing all over giving away free Blackstones. Let me save you guys the trouble and just go buy one. The amount of support I received when opening the account was incredible. However, after everything was set up getting a hold of someone that can truly help is impossible. So far the best luck I’ve had on getting responses was when giving bad survey reviews. Maybe this one will do the trick. ### 1/5 — Bad *2026-08-26, version 4.0.17* Don’t make your employees suffer with this stupid app ### 1/5 — Customer support *2026-08-18, version 4.0.17* No customer support at all. I paid 937 dollars. It came out of my bank account. I paid it right at the closing of the cycle last month. They put it on this month, without reflecting the payment. So now out of my 2k limit , half of that is showing used. No customer support ### 1/5 — Dark App Icon *2026-08-16, version 4.0.17* How is there not a dark app icon? Bright white regardless of iOS settings. ### 1/5 — Confusing *2026-08-11, version 4.0.15* It’s been such a challenge. After paying my bill it says I still owe a bough amount and the app doesn’t show any payments made. Very inconvenient!!! ### 1/5 — Okay IFF you can login *2026-08-06, version 4.0.15* I’ve had to use this app for several years. It is the victim of some unfortunate design decisions if you can log in, but I forever have problems getting it to let me in. It absolutely refuses to load for me - and it’s been like this as long as I’ve had to use it - if I’m connecting over cellular. Yes, data is enabled. ### 1/5 — Bill sucks *2026-07-25, version 4.0.14* This sucks ### 1/5 — Worst support of all time *2026-07-23, version 4.0.13* They’ve held my company hostage for 4 weeks now because they refuse to help with apparently a glut CB in the system that doesn’t allow us to code or complete anything. It’s been 4 weeks and I get ghosted and runaround whenever their reps bother to even reply. And if you don’t respond within an hour or so, they’ll close ticket even though it takes them a week to reply. Will give 1 day before I take my $10m account away from them. ### 1/5 — Very poor customer service *2026-07-16, version 4.0.13* This company restricted my account after one of there representatives confirmed changed my billing cycle. They even admitted there representative made the mistake but still wouldn’t unrestrict my account. Asked to speak with someone higher up was told not possible. I would recommend staying way very suspicious when you know you’re wrong but won’t make it right ### 1/5 — Says I have 150 to spend declined *2026-07-10, version 4.0.13* Aggravated ## Most praised reviews (10 highest-rated) ### 5/5 — Reimbursement *2026-08-10, version 4.0.15* I was very impressed on the reimbursement I’m getting soon, I had a snag with its bill walked me through everything I needed to to fix my issue . Thank you for such great service ### 5/5 — V. P. Operations *2026-07-31, version 4.0.15* Awesome ### 5/5 — Easy to navigate *2026-07-13, version 4.0.13* Great expense app for easy and seamless uploading ### 5/5 — Flexible, reliable and easy to use corporate card solution *2026-06-01, version 4.0.10* The Bill S&E corp card solution has been instrumental in supporting our organization’s growth from 1 to 10 employees. It is easy for employees to use and quickly snap pics of receipts. It is easy to adjust credit lines as needed based on business requirements and keeping risk low. It syncs seamlessly with QuickBooks. There is no corp card solution out there as flexible. ### 5/5 — Budgeting *2026-05-29, version 4.0.10* Thanks to my wife and I managing out personal finances weirdly, I managed this responsibility right away. Everyone hated it!! Gotta love weird people. ### 5/5 — User Friendly *2026-05-25, version 4.0.9* Everything about the app is user friendly. ### 5/5 — Appreciated *2026-05-15, version 4.0.7* This app is so user friendly I really like it thank you! ### 5/5 — All good *2026-05-15, version 4.0.7* Works 💯 ### 5/5 — So much easier *2026-02-01, version 3.0.33* Ready instantly and easy to use, download pictures, take pictures quick close on transactions to then be in compliance. Love it so far! ### 5/5 — Irrigation tech *2026-01-20, version 3.0.32* I think this is the best thing anybody’s come up with. It allows a company to only give you a certain amount of money to purchase supplies. And you just can’t get away with buying stuff because you have to turn that receipt in. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*