# Bill4Time — user reviews > 79 indexed App Store user reviews of Bill4Time by Broadway Billing Systems, rated 3.60/5 from 85 ratings. - Source: https://appshunter.io/ios/app/bill4time/id286277583/reviews - App overview in markdown: https://appshunter.io/ios/app/bill4time/id286277583.md - Rating breakdown: 5★ 40 · 4★ 13 · 3★ 9 · 2★ 6 · 1★ 17 ## What do users think of Bill4Time? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive interface - ⏱️ Efficient time and expense tracking - 🔄 Seamless syncing with web application - 📱 Convenient mobile access for on-the-go billing - 💰 Increases billable hours captured and revenue - 📊 Professional invoice generation - 🎯 Streamlined billing process - 🤝 Excellent customer support - 📸 Receipt photo capture feature - 🔗 Strong integration with desktop version **Cons** - 🐛 Frequent crashes and freezing issues - ⚠️ Performance degradation over time - 🔄 Excessive syncing delays and data loss - ❌ Limited functionality compared to web version - 📝 Missing key features like invoicing from app - 🎨 Poor text scaling and formatting issues - 💸 High monthly subscription cost - 🔀 Confusing navigation and menu structure - ⏳ Slow performance and lag - 🔐 Data entry reliability problems **Commonly reported bugs** - App crashes constantly on recent versions - Syncing failures and data loss during sync - Timer inaccuracy and incorrect time tracking - Keyboard not appearing for data entry - Upload errors to server - Text scaling issues with iPhone text size settings - Parameter validation errors for expense entry - App freezing when using Schedule and A/R functions - Indecipherable error messages - Invoice cover letter formatting issues and unwanted reinsertion - Clunky and unresponsive user interface **Most requested features** - Add total hours billed display for cases - Enable invoice creation from mobile app - Manual time entry option (not just timer) - Ability to close inactive clients/projects from app - Full reporting capabilities on mobile - Client document upload functionality - Complete client information viewing - Calendar event management from app - Direct client calling feature from database - Ability to add new projects from app - Edit and save scheduled calendar entries as work entries ## Newest reviews (13 of 79) ### 2/5 — Not very good vs the web-based experience *2020-10-26, version 3.0.9* The app is incredibly clunky, and somehow still misses a lot of the good functionality of the web-based product. The only usefulness of this app is to enter time or expenses while you are away from your desk. Otherwise, it’s missing most of the invoicing, reporting, client/matter functions of the web product. ### 5/5 — Solo law practice *2018-10-17, version 2.9.1* Helps me capture time spent much better! Easy to use. We love it! ### 5/5 — Streamlined experience *2018-10-11, version 2.9.1* This is a great companion app that streamlines the most common tasks I complete via mobile - tracking time and expenses while away from my computer. I enjoy how straightforward the interface is, which was quick and easy to learn. ### 2/5 — Unreasonable Price Hike *2018-10-07, version 2.9* I’ve been a loyal user for 5 years and now B4T jacked the monthly fee by double. Why?? The system hasn’t been updated or improved, just an arbitrary fee increase. I’ll start reaching alternative products now. ### 5/5 — Perfect for mobile business *2017-09-08, version 2.9* Adding my time right into the program when I finish a job makes my time tracking and billing much easier and accurate. Still happy with Bill4Time ! Works great! ### 5/5 — Bill4Time is the best in business *2017-08-14, version 2.9* Love the functionality and the sterling support they deliver. It improved my billings by 30% the first year. I was able to capture all the offsite billable time via their IOS app. Love the constant improvements and tweaks they make. Highly recommend it. ### 5/5 — Great for a small business *2017-07-10, version 2.9* I have a solo law firm and this works perfect. I can add hours/expenses on the go and give my clients an update on their account even when I'm away from the office. ### 5/5 — Super helpful *2017-07-05, version 2.9* This is simple to use and helps me keep track of all my clients. Excellent customer support as well ### 3/5 — Limited functionality *2017-06-08, version 2.8* Entering time is okay but not great. All other functionality is very limited to non-existent. ### 5/5 — Great support partner *2017-05-29* Been using B4T now for over 6 months and very happy with product as well as responsive customer service ### 5/5 — Quick and responsive *2017-05-17, version 2.8* The new update is even better! The new features put in over the last few months have been a major benefit to the profitability of my business. ### 5/5 — Super helpful *2017-04-20, version 2.8* Works really well for tracking and reporting. Has really helped our biz. ### 5/5 — Works well *2017-04-11, version 2.8* Very intuitive, and easy to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — Out-of-state technology paraded as current state of the art *2023-12-18, version 4.0.7* Bill for time was an innovator when it was first deployed. It’s failure to update its technology to two address, format, reliability, and other deficiencies in its formatting and operations coupled with customer service report that doesn’t communicate responsibly or well. Makes this a increasingly substandard solution. Using the desktop or app version, for instance, the bill4 time “solution“ regularly locks up, works at a snails pace, requires the user to re-sync with the system for it to reflect new entries when it makes corrections, requires cumbersome duplicate re-entry of data, does not work efficiently through the entry of client and other data, produces a really sloppy looking cover letter. That is both parameter, limited and difficult to get consistent text or spacing, doesn’t hold on a regular basis, resulting in an excessive waste of time by a program that supposed to be a time saver, and I host other design defects and operating issues. That makes this a very cumbersome and time-consuming process that produces a very ugly bill. I’ve been forced to waste so much time, trying, trying to fix their invoice cover letter problem over the last 15 years that I finally gave up and tried to exclude it only to have the system perpetually reinsert it despite the setting to admit the statements from my invoicing. Along with these performance issues, you can expect to be constantly spammed by them, asking you to take over your collections and let them charge and use their lap pay. As poor and problematic as the billing process is, I am unwilling to allow them to actually take over the added responsibility of credit cards and collections activities, given the even a greater exposure, lawyers face when using these features, for those of us that made the mistake of getting on this years ago, perhaps it’s worth continuing to struggle along, rather than have to deal with the transfer of data and processes. However, for a new user, looking for a solution, look for Cleo, or someone else that actually has basic functionality down. ### 1/5 — Web Software is great. Recent App is TERRIBLE *2020-03-28, version 3.0.8* I’ve been a Bill4time customer for almost 6 years. Always pleased with the web-based software. The original app was clunky, but serviceable. They totally revamped the app recently and it is TERRIBLE. Every time you open the app, it downloads and Synchs all of your data—which takes forever. And I have lost data in the process. Unreliable app. The unnecessary syncing happens even if the timer is running on a matter and you reopen the app. It makes no sense and the app revision did not consider how the typical user actually uses the app. Customer support is very good. But they can’t fix the app. ### 1/5 — Don’t even bother with this *2020-03-09, version 3.0.6* This has got to be the worst app I have ever used. The old version worked flawlessly. When they released this new version nothing works in it. Nothing! I have emailed them etc. they don’t care. Don’t waste your time on this piece of crap app. ### 1/5 — Crap app *2020-03-07, version 3.0.6* Works only intermittently. Unreliable when you need it. ### 1/5 — ADD TOTAL HOURS *2020-03-05, version 3.0.6* It remains absolutely insane to me that there is no way to check the total hours billed in a case, on this app. THIS IS THE ONLY FUNCTION I NEED THE APP TO HAVE, and yet you steadfastly refuse to add it as a feature. Mind boggling. ### 1/5 — What happened?!?! *2020-02-07, version 3.0.5* This app used to be great, but the latest version crashes constantly and gives indecipherable error messages. So disappointed. ### 1/5 — What did you do? You killed it. *2019-11-07, version 3.0.1* I’ve been using this billing system including the iPhone app for 5 years. The most recent version is terrible. Can’t find anything. Text does not scale properly unless iPhone text size is turned almost all the way to small. Entry interface is now confusing. What the heck is “Labor”? I still can’t figure out how to enter a cab expense. It keeps telling me some parameter is missing and rejects the entry. I can’t figure out what is missing. ### 1/5 — Great app but way too expensive *2016-04-27, version 2.4* This app is great, but to have to pay for it monthly in a subscription IS JUST TOO MUCH but once I got invested in it with all my client info, I just haven't taken the time to figure out how to migrate out of it! ### 1/5 — Used to work but now crashes constantly *2016-01-21, version 2.3* The Bill4Time web access system is excellent, but unfortunately in the last 6 months the iPhone app crashes constantly. ### 1/5 — Don't waste your time *2014-01-21, version 1.6.3* I only rated this one star because I had to do something to write this review. It's a totally useless app. The mobile app needs much updating and in so glad I used this on a trial version. The menu is difficult to navigate through because the color scheme is such that you cannot see options. I've tried making entries but they have never saved. They just lost a client due to this. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome app, saves me a ton of time *2024-07-25, version 4.0.7* This app is incredibly useful - easy to use, efficient, syncs with the web app seamlessly. Our firm would not survive without B4T and we are so glad we adopted it ### 5/5 — Highly Recommend! *2024-07-24, version 4.0.7* It makes payment collection so simple. My firm can send invoices and process payments within minutes. ### 5/5 — Very user friendly software *2024-07-23, version 4.0.7* I’ve been using Bill4time for a while now and I love it! It’s very easy to use and gets the job done. I 100% recommend it. ### 5/5 — Convenient & easy-to-use *2024-07-23, version 4.0.7* My firm couldn’t survive without Bill4Time. Has simplified many of the more manual processes at our practice without reducing our commitment to quality or client service. Mobile App has been very convenient for tracking updates while on the move. ### 5/5 — Effortless way to track time! *2024-07-23, version 4.0.7* I’ve been using the Bill4Time app and am thoroughly impressed with its features, speed, and intuitiveness. The app's user-friendly interface makes it a breeze to track billable hours and manage invoices. The speed is remarkable, with no lag, making my workflow seamless. The intuitive design ensures that even those new to time tracking can navigate with ease. Highly recommend Bill4Time for anyone looking to streamline their billing process! ### 5/5 — Great tool *2024-07-23, version 4.0.7* I’d highly recommend using this in addition to the web application. Excellent for time and expense tracking on the go. Syncs in real time so you can be confident everything is up-to-date. ### 5/5 — Easy to use *2024-07-23, version 4.0.7* I can easily find everything I need from contacts, matters, billable time and reports all on one screen. ### 5/5 — Steady improvement - now totally useful *2020-03-19, version 3.0.7* Very helpful app; still not as complete as the web version, but it covers 90% of mobile needs very well. ### 5/5 — I love this app *2019-09-12, version 2.9.1* I recently lost my assistant. I am a sole practitioner. I can do all my own billing on this app so easily. The online version makes it very easy to track payments and keep my billing up-to-date with no outside help. It’s wonderful! ### 5/5 — Intuitive and actually fun to use *2019-01-05, version 2.9.1* This app is a great supplement to the desktop version and it is great for picking up time - and especially expenses - at the end of the day or on the go. The desktop is intuitive in the best sense and the visuals encourage faithful time entry and regular review of productivity. The customer service is the best I’ve encountered on any site. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*