# BILLA — user reviews

> 12 indexed App Store user reviews of BILLA by BILLA AG, rated 4.60/5 from 92 ratings.

- Source: https://appshunter.io/ios/app/billa/id378479081/reviews
- App overview in markdown: https://appshunter.io/ios/app/billa/id378479081.md
- Rating breakdown: 5★ 69 · 4★ 16 · 3★ 3 · 2★ 1 · 1★ 3

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs language options

*2025-02-05, version 25.02.0*

No option to change language, and the points and voucher system is very confusing.
It took me a year and 4 tries to set up an account and connect a jo card, I kept getting errors even with an online translator.  I wanted an alias account to protect my personal information but nothing worked if I tried to select "no" to the email and targeted marketing option.  It didn't work until I sold my soul to the developer.

The app should work immediately to give me a barcode, or a card should be available in the store that I don't have to sign up for to get the advertised sale price.

### 1/5 — Language??????

*2024-03-30, version 6.38.0*

It clearly says English & German. It is only German!

### 1/5 — No English Version

*2023-12-20, version 6.33.0*

There’s no way to switch the language to English in the app, though it’s advertised as English available in the App Store

### 1/5 — Not happy

*2020-04-04, version 6.7.3*

With all respect I don’t understand German and there is no English in that app.

### 1/5 — Update broke the Vorteils-Klub Karte

*2019-04-18, version 6.0.0*

My local BILLA has no network signal near the tills. The latest version of the app insists on loading the card barcode from the network *every time*. Result: barcode won’t load when you get to kassa. If you try loading it beforehand you are also out of luck: once your phone locks, it forgets the card and tries to load it again.

Devs: please change it so it caches the barcode again.

### 1/5 — Funktioniert nicht!

*2015-02-04, version 2.10*

Diese App hat nur eine Woche funktioniert. Jetzt es sagt immer, 'Ihre Karte kann nicht geladen werden. Bitte überprüfen Sie Ihre Internetverbindung. ' Meine Verbindung ist perfekt. Ich habe iPhone 6.

### 1/5 — Fehlerhaft

*2014-02-02, version 2.5.1*

Kann keine Kundenkarte einscannen - Error...

### 1/5 — Bellissima....peccato x il tedesco!!!

*2013-02-27, version 2.0*

Bellissima...peccato x il tedesco!!!!

### 1/5 — È in tedesco!!!

*2012-11-22, version 2.0*

Se non conosci il tedesco risparmia tempo...  non la scaricare!!!

### 2/5 — No English Language

*2024-06-09*

It says it has a English but it doesn’t

**Developer response:** Hello, thank you very much for your honest feedback! Currently, our app is only available in German. Please update the app. However, it is very important to us to constantly improve our app for our customers. Feedback like yours helps us to achieve this goal as quickly as possible. Best regards, your BILLA team

## Most praised reviews (2 highest-rated)

### 5/5 — Kein ApplePay

*2021-01-18, version 6.11.0*

Mühsam

### 2/5 — incomprensibile

*2012-04-14, version 1.7*

Sarebbe utile, se non fosse che...se non mastichi il tedesco non serve a nulla

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*