# Billings FCU Mobile — user reviews > 31 indexed App Store user reviews of Billings FCU Mobile by Billings Federal Credit Union, rated 4.80/5 from 2,232 ratings. - Source: https://appshunter.io/ios/app/billings-fcu-mobile/id1039784167/reviews - App overview in markdown: https://appshunter.io/ios/app/billings-fcu-mobile/id1039784167.md - Rating breakdown: 5★ 1,914 · 4★ 229 · 3★ 56 · 2★ 9 · 1★ 24 ## What do users think of Billings FCU Mobile? Overall sentiment: positive **Pros** - 👍 Convenient and easy to use - 👍 Intuitive and user-friendly - 👍 Accessible and mobile-friendly - 👍 Reliable and up-to-date - 👍 Helpful for mobile deposits and account management **Cons** - 🔒 Frequent password changes required - 🔒 Password reset process is inconvenient - 🐛 Card controls no longer work after update - 🐛 App crashes or freezes occasionally **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Allow users to keep their password for longer periods - Provide better notification for password expiration ## Newest reviews (14 of 31) ### 5/5 — Thanks for mobile banking works totally great for being out of town *2019-03-27, version 4.19.127* Thank you ### 5/5 — Security overkill *2018-10-23, version 4.2.254* I do not appreciate the FORCED reset of password and biometric login. Someone read a book off of Amazon and stopped thinking about the consequences of forcing a user into spending 10 minutes resetting things that might or might not need to be reset. A child could do better. ### 5/5 — 5star *2018-10-13, version 4.2.254* Love this app! Everything about it is great!!! ### 5/5 — Good Banking App!!! *2018-05-22, version 4.2.254* App works great!!! I wished you didn’t have to change password all the time though. ### 5/5 — Love the app! *2018-04-04, version 4.2.254* Nice and convenient, very user friendly. ### 5/5 — Easy and convenient *2018-01-02, version 4.2.254* Once I figured how every thing works, I love it! When I have to call in for help, my questions have always been answered quickly and efficiently ### 5/5 — Love it! *2017-11-01, version 4.2.254* It is intuitive and easy to navigate. Love the fingerprint log in! Can even transfer funds to other members! ### 5/5 — Very convenient *2017-09-14, version 4.2.254* It's great being able to access my account anywhere. Especially live the Touch ID feature. ### 5/5 — Easy! *2017-08-19, version 4.2.254* Very straightforward user friendly app! ### 5/5 — Better than National Banks *2017-07-31, version 4.2.254* This app is way better than apps I use for accounts with other banks. Easy to use and always up-to-date. ### 5/5 — Great app *2017-07-27, version 4.2.254* This app is very user friendly, and always up to date. Make my hectic life easy and convenient. I would highly recommend. ### 5/5 — Easy and on the go *2017-07-15, version 4.2.254* Thanks!!! makes thing easy for me so I don't have to call all the time thank you ### 5/5 — L&l *2017-07-14, version 4.2.254* I love having my account at my fingertips it's so much easier ### 5/5 — Great app *2017-07-07, version 4.2.254* Simple and easy to use. Nothing fancy but it's fast, reliable, and provides everything a banking app should. ## Most critical reviews (10 lowest-rated) ### 2/5 — Password *2019-03-20, version 4.19.127* Have to change my password way to often ### 3/5 — Update isn’t Great *2025-01-10, version 5.9.73* This latest update no longer allows me to use card controls. ### 3/5 — 👍🏿 *2019-01-30, version 4.2.254* No regrets ### 4/5 — A+ *2022-02-11, version 4.40.110* BFCU App is everything I need to keep up with my accounts. Easy to navigate through. The only thing I’m not happy with is having to change my password every 6 months and it shuts me out without warning that the password is in need of being changed. I would much prefer to be able to keep my password for the time that I choose. I’m seriously running out of password options and can NEVER remember what I used last or before. Hopefully my feedback helps. ### 4/5 — Changing your password is a nightmare *2019-02-14, version 4.2.254* Every few months you have to change your password which is no problem however this app makes it a nightmare to do ### 4/5 — Love this app! *2018-11-27, version 4.2.254* Accessibility to all accounts in one place and an easy app to use... ### 5/5 — Crow Girl *2026-08-14, version 5.15.92* I love my bank ### 5/5 — new password deal at the BFCu *2024-09-19, version 5.9.73* these things scare me cause i dont have a computer but it was easy to figure out poor lady on the phone was buried with phone calls ### 5/5 — Never holds my password *2024-06-06, version 4.40.122* You heard what I said ### 5/5 — Password *2023-04-13, version 4.40.122* The app should let you know that it’s time to do an updated password instead of automatically rejecting the one you had. ## Most praised reviews (6 highest-rated) ### 5/5 — BFCU *2023-03-24, version 4.40.122* Convenient and easy to use!! ### 5/5 — Easy App *2020-07-09, version 4.25.176* Love the ease of using this app! ### 5/5 — Thanks Federal Credit Union app is very easy to use! *2020-05-02, version 4.25.176* It’s so easy navigate through, easy to use. Mobile deposit is absolutely Best and is Super simple to use. ### 5/5 — BFCU *2020-04-23, version 4.25.176* I love the app because I can get on and check my account information real quick with no problems! Keep up the great work. ### 5/5 — Satisfied *2020-04-14, version 4.25.176* Love the app!! ### 5/5 — Handy for Mobile Deposits *2019-04-17, version 4.19.127* When traveling, ease of depositing, checking on balances, and transferring money within my accounts is a great way to bank. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*