# Billiyo Caregiver — By Billiyo Health Inc.

> Point-of-care app for healthcare assistants and nurses to manage client information and reporting. (iPhone/iPad app by Billiyo Health Inc..)

- Source: https://appshunter.io/ios/app/billiyo-caregiver/id1327249809 (this page in markdown: same URL + `.md`)
- Developer: [Billiyo Health Inc.](https://appshunter.io/developer/1106757209)
- Category: Business, Productivity
- Price: Free
- Rating: 3.30/5 from 49 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 106 MB
- Languages: American English
- Released: 2018-01-10
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/billiyo-caregiver/id1327249809/reviews.md

## What is Billiyo Caregiver?

This easy to use point-of-care application help personal care assistants, nurses and clinicians view client information, care plan, report incidents, communicate with the office employees, submit time sheets, documents, and verify client visit consistently.

Key features:
- Intuitive Scheduling with Electronic Signature
- Availability & Incident Reporting 
- Care plan & Client Medications
- Two-way Communication to the office
- Expense tracking
- Electronic Visit Verification

----


Billiyo empowers today's Post-Acute care providers with the management and operational support they need to make lives thrive.

The Billiyo platform is an all-in-one solution that ties together medical billing, business operation, clinical documentation, real-time communication and automation in a secure, compliant and affordable cloud based system. Developed from the ground up for Post-Acute care.

## Key features

- Client information management
- Care plan and medication tracking
- Incident and availability reporting
- Two-way office communication
- Expense tracking
- Electronic visit verification

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/billiyo-caregiver/id1327249809/reviews.md

### 1/5 — Terrible program

*2026-04-16*

I’ve probably used at least 10 different programs in this field over the past 20 years. This is the second worst program I have ever used. Evolv being the worst. The glitches are constant, not user friendly and redundant.

**Developer response:** Hey Cherim1958! We really appreciate you sharing this — even though it’s tough to hear. A glitchy, non-user friendly experience is not what we want for anyone.

When you have a moment, please send an email to hello@billiyo.com to share more about the glitches you've run into, what isn't user friendly, where you're finding redundancy and any other feedback you have so that we can work on providing a better experience.

### 1/5 — Being able to make up hours

*2025-12-17*

This app is definitely not user friendly!  I have over 183 hours to make up (banked) and it will not let you work more than the allowance per week. It’s not very user friendly and if you forget to clock out the PCA agency said they can’t fix the hours that they just have to be reworked .. What in the entire hell is wrong these people simple fix .. lawsuit

**Developer response:** Hey Thisgamesuxxallyour$! We’re bummed to hear that you do not find our app user-friendly and certainly welcome any additional feedback you have.

Just to provide a bit of clarity around banked hours, this is an estimate of how many hours could remain at the end of the client’s service authorization period when looking at all schedules that have been created and worked for the client by those that provide care to them.

The amount of hours allowed to work per week and the method used to correct incorrect times is determined by the agency. In regards to this, we recommend reaching out to the agency that you work for to further discuss.

While we currently offer notifications to help remind users to clock out — these can be set up by going to “More” > “Settings” — please feel free to share any additional suggestions you have on what you would find helpful to remember to clock out!

### 1/5 — GPS location accuracy

*2025-11-12*

I’ve given a 1 star to be honest and upfront. The app works great other than a very important work related issue within the app, gps location has to be perfectly accurate and not moving on its own within the app. If gps shows the location of the device using the app, there is no reason the devices location jumps from inaccurate locations multiple times within 10 minutes. Yesterday a location of 1.3 miles away was showing when Wi-Fi was toggled, then when mobile data was toggled it jumps from 1.3 miles away to directly outside a clients apartment building. Everything else about the app is so far working great. Please address this issue as it is making it difficult to clock into work due to inaccurate location. Thank you for your attention on this matter.

**Developer response:** Hey Xample123! If you haven't already reported this to your agency/Billiyo support, please send an email to hello@billiyo.com so we can dig into this further.

### 1/5 — No timesheets?

*2024-10-27*

Why can’t I view my timesheet? Especially worried because this app seems to be rounding my time in half hour increments.

### 3/5 — Messed up…

*2024-09-30*

This app is acting weird on me it updated about a week ago and all the sudden it won’t let me get past the Remarks section to clock out at all… I have logged out and logged back in even restarting my phone and even uninstalled this app and reinstalled it… I have contacted my company about it…

### 1/5 — Worries

*2024-09-06*

I miss my timesheet. This app is weird.

### 5/5 — Love it!

*2023-01-07*

So easy to use and hassle free! Makes submitting timesheets easier for the employees!

### 1/5 — Horrible!

*2021-11-04*

This app is very frustrating to use. It makes you manually change the schedule date instead of going to the next pay week once thee old time card has been submitted. I have to delete the app and re-download it each and every day just to clock in. Each time I try to access the app it starts to stop to open but doesn’t and keeps going back to my Home Screen. I have an iPhone 12 and this is thee ONLY app for have a consistent problem with each and every day! I really wish my company would have NEVER chosen this app. And stuck to paper timesheets instead.

### 1/5 — App needs to be fix

*2020-08-07*

Who ever made this app needs to get it together!. I can’t submit my timesheet, I have to delete and re-download the app every other week. There’s so many different billiyo apps...its user friendly!

### 5/5 — Saves time

*2020-02-20*

Makes my job easier.

## Frequently asked questions about Billiyo Caregiver

### What is Billiyo Caregiver used for?

Billiyo Caregiver is a point-of-care application designed for personal care assistants, nurses, and clinicians. It helps them view client information, manage care plans, report incidents, communicate with their office, and track expenses.

### What devices does Billiyo Caregiver support?

Billiyo Caregiver is available for iPhone, iPad, and iPod devices.

### Is Billiyo Caregiver free to use?

Yes, Billiyo Caregiver is available for free download and use. The provided data indicates it is a free application.

### How often is Billiyo Caregiver updated?

The latest version of Billiyo Caregiver is 2.32.37, and it was last updated on March 5, 2026. This suggests regular updates are provided to improve functionality and reliability.

### What is the user rating for Billiyo Caregiver?

Billiyo Caregiver has a rating of 3.4 stars based on 44 ratings. User feedback may reflect a mix of experiences with the application.

### What is the age rating for Billiyo Caregiver?

Billiyo Caregiver has an age rating of 4+, making it suitable for a wide range of users.

### Does Billiyo Caregiver have ads?

No, Billiyo Caregiver does not contain advertisements. The provided data indicates it is ad-free.

### What are the key features of Billiyo Caregiver?

Key features include intuitive scheduling with electronic signatures, availability and incident reporting, care plan and medication management, two-way communication with the office, expense tracking, and electronic visit verification.

## Version history (last 5 releases)

### 2.32.44 — 2026-08-13

- Performance improvements.
- Minor bug fixes.

### 2.32.43 — 2026-07-27

- Performance improvements.
- Minor bug fixes.

### 2.32.42 — 2026-06-26

- Performance improvements.
- Minor bug fixes.

### 2.32.41 — 2026-06-12

- Performance improvements.
- Minor bug fixes.

### 2.32.40 — 2026-05-13

- Performance improvements.
- Minor bug fixes.

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## More apps by Billiyo Health Inc.

- [Billiyo Clinical](https://appshunter.io/ios/app/billiyo-clinical/id1417242521)
- [Billiyo HME](https://appshunter.io/ios/app/billiyo-hme/id1489057119)
- [Billiyo for Adult Day Care](https://appshunter.io/ios/app/billiyo-for-adult-day-care/id6479239326)

All apps by Billiyo Health Inc.: https://appshunter.io/developer/1106757209

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
