# BIM 360 — user reviews > 112 indexed App Store user reviews of BIM 360 by Autodesk Inc., rated 1.80/5 from 148 ratings. - Source: https://appshunter.io/ios/app/bim-360/id1261062351/reviews - App overview in markdown: https://appshunter.io/ios/app/bim-360/id1261062351.md - Rating breakdown: 5★ 20 · 4★ 4 · 3★ 10 · 2★ 11 · 1★ 103 ## What do users think of BIM 360? Overall sentiment: negative **Pros** - 📱 Access to project data in the field - 📊 Document hub functionality for team collaboration - 🔍 Search capability for checklists by document number - 📥 Ability to download drawings for offline access **Cons** - 🐛 Constant crashes and freezing - 🌐 Requires constant internet connectivity - ⚠️ Frequent loss of unsaved work - 🔄 Unreliable syncing between devices - ⏱️ Extremely slow performance and lag - 🔐 Persistent login issues and session expiration - 📵 Offline functionality severely limited - 🎨 Poor UI/UX design and navigation - 📱 Orientation locked to portrait or landscape only - 🖼️ Inadequate markup and annotation tools - 🔧 Missing basic features compared to competitors - 📸 Photo attachment causes crashes - ❌ Filters don't save properly - 🔄 App offloads when switching between apps - 📋 Checklists fail to sync between projects **Commonly reported bugs** - App crashes when uploading photos to issues or checklists - Login failures with 'account not activated' error - Syncing failures requiring app reinstallation - Drawings fail to load or open - App freezes when viewing 3D models - Keyboard covers input fields making text invisible - Session expires frequently requiring repeated logins - Downloaded drawings lost after session expiration - Filters reset when navigating between tabs - App offloads when backgrounded, requiring restart - Assignee filter inconsistently shows 'my company' option - Checklist items take 20+ seconds to register button clicks - Cannot delete photos from checklists - Keyboard only accepts one letter in company field - App crashes after iOS updates - Microsoft single sign-on not working on iPhone SE - MFA code entry field missing - Incompatibility with iPhone X button placement - Projects over 200MB cannot be opened - Large project downloads crash iPad **Most requested features** - Offline-first functionality with reliable syncing - Portrait and landscape orientation support - Admin tools for team member management - Better markup and annotation capabilities - PDF search functionality - Batch photo upload - Copy/duplicate checklist items - Equipment module from BIM 360 Field - RFI creation capability - Split-screen mode for iPad - Email notification controls - Filter by drawing version - Upload date display for models - Improved model viewer with pivot point rotation - Clash detection and reporting - Better Word and Excel file support - Mouse scroll wheel support ## Newest reviews (20 of 112) ### 1/5 — Can’t do anything *2025-03-31, version 3.2.1* You can view published sheets, that’s it. No collaboration features, no admin features. ### 2/5 — Markup functionality poor *2025-02-18* Marking up PDFs in the iPhone version of the app is really hard work. View position keeps jumping around when trying to select and edit the text. Really painful for very simple markups. ### 1/5 — Poor quality *2025-02-05* I'm extremely disappointed with the overall quality of this app. Unfortunately, it crashes consistently, disrupting my user experience. Furthermore, the filters I set never seem to save, forcing me to reapply them repeatedly. These persistent issues make the app frustrating to use. Overall, the app's performance and functionality fall short of expectations. ### 1/5 — Bad Product *2024-11-14, version 2.99.0* Not quality, ruined my day. ### 1/5 — PRAY TO WORK *2024-11-11, version 2.99.0* you need to pray to get it work… ### 1/5 — Demasiados problemas *2024-11-05* Es muy complicado confiar en el sistema de Autodesk ya que frecuentemente no se suben los Issues que uno levanta en sitio, se pierden datos, no se puede acceder a los documentos cargados, y estando en obra termina uno improvisando otros medios para registrar problemas en obra y terminas haciendo doble trabajo. ### 1/5 — Horrible *2024-10-19, version 2.99.0* The developers obviously have never used their own app ### 1/5 — Not usable *2024-09-16, version 2.98.1* I can’t even open downloaded documents. Absolute garbage program. ### 1/5 — Login activate issue *2024-08-16* I was getting error on my existing account. I thought my account got deactivated so created a new account and now again getting “not active “ error !!! ### 1/5 — Cannot log in *2024-06-29* Keeps saying login problem... Fakin app ### 1/5 — Não consigo logar *2024-06-25* Ele diz que a minha conta não está ativa, apesar de ela estar. Não sei se é devido a minha região. Não consigo logar. ### 1/5 — Stop using Mcdanold’s WiFi as your hub server *2024-06-18, version 2.97.0* Yall need to kick up the speed. this program has potential to be great but it’s so slow and buggy. My grandma eating beef jerky with her teeth out is faster than this app. ### 2/5 — Annoying to use *2024-06-01* When you are looking a drawing, and you open another app and then come back to the BIM app, the app offloads and you have to start from zero and search for the drawing from start, this is hard when you’re on field and you are using the app on your iPhone. ### 1/5 — Not working on IPhone SE *2024-04-15* Not able to log in with Microsoft single sign on ### 1/5 — Horrible *2024-04-02, version 2.97.0* This app crashes every 5 minutes. Waste of time, super laggy as well. ### 1/5 — worst app of its type *2024-03-19* i’ve used a lot of different snagging/checklists apps and this is by far the worst. to start with, you always need internet to access the issues, so good luck when you’re on any construction site. app keeps on crashing, lagging, opening new issues is extremely tedious and you can’t even copy one. so if you have more than a couple issues it will take you forever to fill them in individually. even the simple process of adding photos is bad because it only allows you to upload/take a photo at a time. avoid this app at all costs if possible, i just can’t believe autodesk owns this. ### 1/5 — needs updating it freezes *2024-02-01, version 2.96.3* app freezes and wont let you view the diagrams after 3sec ### 1/5 — . *2024-01-10* Wont open ### 1/5 — What’s the Point? *2023-10-30* Arguably the most important feature of this app up is being able to use it offline. When you can’t open downloaded drawings and you are consistently signed out between uses, you might as well just stick to paper. Even if you can access the drawings, the markup options are horribly lacking. Use the Bluebeam app and manage your own docs if you want to actually view and annotate drawings. ### 1/5 — Abjectly pitiful *2023-10-06, version 2.96.1* I won’t repeat any of the other comments. But do these people even care that their program is trash? You’d think they’d take the feedback and try to improve. ## Most critical reviews (10 lowest-rated) ### 1/5 — I hate autodesk *2026-04-01, version 3.5.1* I hate autodesk and their products more than anything. thx ### 1/5 — Não dar pra ligar, informa que a conta está inativa, um erro *2026-02-05* Não funciona, falho ### 1/5 — Would give zero if I could *2026-01-27* Crashes, has to be deleted to redownload , would not recommend ### 1/5 — Constant Connectivity *2026-01-21* I have various issues with this app but the biggest one by far is the requirement of constantly needing to be connected requiring you to sync each time you switch tabs (as opposed to manually syncing the whole project and being able to work offline). I have projects where I am in a sub-cellar with no service whatsoever and just to switch from one checklist to another requires me to go back up to the ground floor to get service, switch checklists, and then head back down. I have started to resort to printing the checklists out beforehand and fill them out by hand to then fill it out in the app when I get back to the office. The developers of this app has not spent a single day on a job site to know that the WiFi is never the first thing that goes into a jobsite. Luckily Autodesk Construction Cloud is a vast improvement and we are transitioning over to that version soon. ### 1/5 — Não loga *2025-11-27* Horrível ### 1/5 — Worst app *2025-07-30* Nothing works properly, can’t wait till projects move away from using this horrible application ### 1/5 — Não loga / do not login *2025-07-29* Mesmo problema que todos estão tendo ### 1/5 — Nao loga *2025-07-13* Nao loga ### 1/5 — Não loga *2025-04-28* Não loga ### 1/5 — More bugs *2025-04-23* Upon leaving the app open on IOS, but it not being the app in focus, when returning to the app to be in focus minutes later, app completely refreshes leaving the tab I was on (issues) and returns to (documents), each time. This also causes the issues filter to reset when clicking back to issues. In addition to that annoyance, the assignee filter only sometimes, has the option appear for “my company”, otherwise I have to go filter be assignee, then find my company EACH TIME. ## Most praised reviews (10 highest-rated) ### 5/5 — Works a treat *2019-07-18* Excellent app integrates well with all its counterparts ### 4/5 — A perfectionner *2020-05-06* Application professionnelle très pratique pour le partage de document entre les bureaux d’études et les équipes de chantier pour remonter en temps réel les infos. Voir pour améliorer la modification des fichiers Word et Excel, leur ouverture bug. ### 4/5 — Good, needs some improvement *2020-04-23* - support for split screen mode on iPad - bim360 needs email notification control. (I.e, limiting email notifications to once a day ‘at a glance’, rather than one email every time an issue is created, edited, etc.) ### 4/5 — Need ‘Filter By’ Option *2020-03-13, version 2.27.0* Overall app experience is great. One addition is that Autodesk should add Filter option allowing users to view only a desired version or set of drawings. ### 4/5 — Need new iPad Pro support *2018-11-21* Only good way to see BIM of your Revit models on mobile tablet and phone. Just need to adjust for iPad Pro (11”) to utilize all screen space. The markups could use some love compared to other apps. Now with the purchase of PlanGrid hope to see awesomeness. ### 3/5 — No upload date listed *2021-12-27* App works, nwc models appear in viewer just fine. Lists model version number but does not list upload date which is very frustrating. ### 3/5 — Admin maybe? *2021-07-23* Having access to BIM 360 data on mobile is great. However, BIM360 admin would also be incredibly helpful. Project member changes, folder assignment, etc. are also critical to productivity and absolutely necessary in today’s mobile-centric environment. Please include these features in this app or another application from Autodesk. ### 3/5 — Made to look at plans... *2021-05-17, version 2.55.1* only offers portrait view. ¯\_(ツ)_/¯ ### 3/5 — Projekte Eu Server *2021-04-06* Leider bekomme ich nicht den Zugriff auf den eu Server. Man sieht nur die Projekte auf dem us Server. Wie kann man auf den eu server wechseln? Für Hilfe bin ich dankbar. ### 3/5 — Great but not easy to navigate *2019-08-02* Really useful but the app would gain so much ergonomy if we could just rotate a 3D model around a specific pivot point. I mean I’d like that the pivot point sets automatically as the point we first touch while trying to rotate. Thanks for the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*