# Biman — user reviews

> 27 indexed App Store user reviews of Biman by Biman Bangladesh Airlines Limited, rated 3.40/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/biman/id6444130555/reviews
- App overview in markdown: https://appshunter.io/ios/app/biman/id6444130555.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 3

## Newest reviews (10 of 27)

### 1/5 — Probably the worst app amongst BD airlines

*2024-04-24, version 1.0.1*

I know no one will care but letting people know that this app doesn’t work. I tried to book my ticket but it was just going in circles.

### 1/5 — Other fee or separate fee / scam

*2024-03-31, version 1.0.1*

Should be everything together and total charge which is tax and fees included when purchasing the ticket over online. Ticket price showing one amount and when paying that amount then the card getting different charges. 
Which are showing itinerary like airport development fee, tax , security fee, service carrier fee etc. 

Please skip the scamming to the innocent people. Or show the whole amount together on the ticket price. 

Thanks.

### 1/5 — Terrible… well what else can you expect from Biman

*2024-02-07, version 1.0.1*

Dreadful App, doesnt even let you download the itinerary, and this is not even possible on their website either. Typical Biman Airlines

### 1/5 — Doesn’t work

*2023-12-16, version 1.0.1*

Booking flights and viewing tickets both not loading. Booking flights gets stuck at seat selection, use your computer instead

### 1/5 — Waste of time

*2023-03-19, version 1.0*

This app is a waste of time. Do not try to book ticket through this app. I wish I knew why have an app that does Not function properly. Tried to get help from support, no response.

### 1/5 — Garbage app like the airline itself

*2023-03-14, version 1.0*

A rubbish app like the rubbish airline that Biman is from a rubbish country that it is. I have a mix of airlines to visit this their country, I was able to pull the trip for all the airlines and pick my seats ahead of time, but despite being biz class this rubbish excuse of an airline can’t retrieve my booking despite correct billing reference being entered. Biman was rubbish in 1972 and it continues to be a piece of rubbish, has always been run by incompetent excuse for human beings.

### 1/5 — Don’t Bother!

*2023-02-05, version 1.0*

What a waste of time, the app doesn’t respond. When you select a departure date it automatically changes the return date to the departure date. If Biman gonna have a app then create a decent app that functions correctly.

### 1/5 — Very Bad App

*2023-02-03, version 1.0*

The app doesn’t work. I spent two hours on the app just to buy a ticket. I don’t recommend this app to anyone.

### 1/5 — Worst service

*2023-01-29, version 1.0*

Worst service, always flight delayed will never take service again

### 1/5 — Apps don’t respond

*2023-01-10, version 1.0*

It’s been three days I try to book ticket from the apps but every time after I put all details it’s start loading and keep doing tht such a crap apps ever.I can’t believe 2023 Biman still don’t have a proper apps to do this little thing like as booking tickets and all this I know they will reply sying this is th apps but unfortunately this is not a apps it’s a crap spend money on it get proper company to do tht job we never pay less when we came from london we pay double price to Biman then other airlines and they can’t make an proper apps such a shame

## Most critical reviews (10 lowest-rated)

### 1/5 — Aro advance howa uchit system upgrade korun

*2026-06-22, version 1.0.3*

Khobb karaff system

### 1/5 — App not working

*2026-06-12, version 1.0.3*

When I put my destination and date nothing comes up and and it’s broken they need to fix

### 1/5 — Stupidity

*2026-04-01, version 1.0.3*

Not good app , fake app

### 1/5 — 0 star

*2026-03-09, version 1.0.3*

App is not working

### 1/5 — My Trips

*2026-02-08, version 1.0.3*

The ‘My Trips’ is unable to show the trip details, showing error “Problem occurred while retrieving the pnr.

### 1/5 — Scam

*2026-01-10, version 1.0.3*

Scam

### 1/5 — Frustrating

*2025-10-26, version 1.0.3*

Ridiculously slow and after filling out, everything got stuck. I would rather try the website instead of this inefficient app.

### 1/5 — Bad service

*2025-09-21, version 1.0.3*

বিমান বাংলাদেশ এয়ারলাইন্সের ITC বিভাগে কিছু ফাউল লোক আছে যাদের কারনে Online টিকিটের ১২ টা বাজাচ্ছে । তারা ওখানে বসে ট্রাভেলসের দালালি করতেছে ।

### 1/5 — Booking reference showing error

*2025-09-20, version 1.0.3*

I booked 3 ticket in biman bangladesh airlines. But when i try to add the trip in the biman apps. It is saying the booking reference (6 digits) is Error. But in the website it is showing properly. This apps will make people confused. And it is need urgent upgrade.

### 1/5 — Biman Bangladesh Airlines-এর অ্যাপ এবং Loyalty Program নিয়ে কঠোর অভিযোগ

*2025-06-30, version 1.0.3*

একজন নিয়মিত যাত্রী ও গ্রাহক হিসেবে আমি চরম হতাশা ও ক্ষোভ প্রকাশ করছি Biman Bangladesh Airlines-এর মোবাইল অ্যাপ এবং Loyalty Rewards প্রোগ্রাম নিয়ে।

🔴 এই অ্যাপ্লিকেশন সম্পূর্ণরূপে অকেজো ও অবহেলিত।
	•	Loyalty miles claim করলে কোনো ধরনের acknowledgment তো দূরের কথা, মাসের পর মাসেও কোনো রেসপন্স পাওয়া যায় না।
	•	অ্যাপটি প্রায়ই crash করে, লগইন হয় না, কোনো meaningful update নেই।
	•	User interface, features – সবকিছুই পুরাতন এবং ব্যবহার অনুপযোগী।
	•	Support চাইলে কাস্টমার সার্ভিস নির্বিকার — মনে হয় তারা নিজেরাই জানে না অ্যাপ চালু আছে কি না।

🤔 প্রশ্ন হচ্ছে — এটা কি সত্যি জাতীয় পতাকাবাহী এয়ারলাইন্সের মানের অ্যাপ?
এতো বাজে মানের অ্যাপ্লিকেশন কে তৈরি করেছে? কে বা কারা দেখাশোনা করে? এবং এতদিন ধরে এই অবস্থা চললেও সংশ্লিষ্ট কর্তৃপক্ষ কি একবারও চোখ বুলায় না?

👉 এটি চরম দায়িত্বহীনতা এবং যাত্রীদের প্রতি স্পষ্ট অবহেলা।
একটা সময়োপযোগী, কার্যকর ও ব্যবহারবান্ধব অ্যাপ আজকের দিনে একটি এয়ারলাইন্সের জন্য বিলাসিতা নয়, বরং মৌলিক প্রয়োজন। আর আপনারা সেই প্রয়োজনটুকুও পূরণ করতে পারছেন না — এটা লজ্জাজনক।

আমি কর্তৃপক্ষের কাছে দ্রুততম সময়ের মধ্যে কার্যকর পদক্ষেপ এবং যথাযথ জবাবদিহিতা দাবি করছি।
এভাবে রাষ্ট্রীয় সম্পদ পরিচালনা করলে যাত্রীদের আস্থা হারানো শুধু সময়ের ব্যাপার।

যথাযথ পদক্ষেপ না নিলে বিষয়টি গণমাধ্যমে তুলে ধরা হবে।

## Most praised reviews (7 highest-rated)

### 5/5 — Best Airline

*2024-11-19, version 1.0.3*

like I have nothing to say it’s the best!

### 5/5 — Biman App seems very smooth

*2024-09-18, version 1.0.3*

I have purchased DAC London Ticket from this app and it seems very smooth to me
 Clean UI easy process for booking your flight.
I would like more functionality in this app for better user experience .

### 5/5 — Biman App seems very smooth

*2024-05-21*

I have purchased DAC London Ticket from this app and it seems very smooth to me
 Clean UI easy process for booking your flight.
I would like more functionality in this app for better user experience .

### 5/5 — Its a start

*2023-01-13, version 1.0*

Definitely needs a upgrade on this app

### 4/5 — Smoot App

*2024-03-20*

The app has smooth functionality for booking the tickets online. Very Easy and Handy 
However brining more options such as Loyalty mgmt, refund, flight current position will make the app more prominent I suppose

### 4/5 — App and Airline seems up to date

*2024-03-06, version 1.0.1*

Heard some bad stuff about Biman Airlines before but they added new airplanes for Toronto to Dhaka which are great as I go back every summer. App seems to be up to date and working fine.

### 2/5 — bug and there is loading problem

*2025-08-03, version 1.0.3*

bug and there is loading problem issue with page when I complete my all process extra page and payment page is problem not fixing and This app is not designed and built in line with the era of these apps and the design is not. It is very old.
I think you need to update with ui design & flutter

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
