# Bindo POS \| Point of Sale — user reviews > 27 indexed App Store user reviews of Bindo POS | Point of Sale by Bindo Labs Inc, rated 1.60/5 from 7 ratings. - Source: https://appshunter.io/ios/app/bindo-pos-point-of-sale/id550740615/reviews - App overview in markdown: https://appshunter.io/ios/app/bindo-pos-point-of-sale/id550740615.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6 ## Newest reviews (7 of 27) ### 2/5 — Daily aggravation *2016-07-23, version 3.5.0* Where do I begin? It's been one thing after another. Yes, the staff is pleasant and apologetic in response to complaints, but at the end of the day that doesn't cut it. Too many daily glitches with printers, scanner, inventory; plus reports are seriously not up to par. Charts and graphs offered on Bindo's home page don't exist. Bindo needs to suspend operations and go back to the drawing board. I'm giving it two stars because we can plod through the day with it, and sometimes even print receipts! Side note: many five-star reviews are from Bindo staffers. ### 1/5 — Big mistake, don't do it!! *2015-11-19, version 2.6.3* Bindo looks good in theory, but that's the only positive thing I can say about it. Bugs, non responsive, many frustrating hours with customer service, every update loses important data, no graphics with reports, slow responses, constant updates that get worse over time. I have wasted valuable time and energy with this program and now I feel stuck and trapped in a contract. I printed out thousands of bar codes which no longer work because they updated the system again. They offered to send me a free roll of printer paper. Biggest mistake I have made in my life as an entrepreneur. PS. I can tell some of these 5 star reviews are from people who work at Bindo. I recognize their names. Brad L is most likely the owner. ### 3/5 — App is user friendly but equipment you are required to use is shotty *2015-10-11, version 3.0.0* Problems from the very beginning. Troubles keeping scanner, receipt printer, and label printer connected. Constant resets. An iPad that won't work with the scanner. Have to use my personal iPad to make it work. Bindo support team is great. But app support personnel aren't able to fix equipment problems. ### 1/5 — Confused *2015-08-16* Been almost a month and haven't yet received a phone call to get my ID. Can't be bothered waiting anymore!! Was looking forward tontrialing it out but it's done absolutely nothing!! Even tried ringing 1800-my bindo but no answer! Not happy!!!!! ### 1/5 — DONT Buy BINDO *2015-04-23, version 2.3.0* If I could give this PoS zero stars, I would. Each version brings more bugs. The system constantly crashes; it constantly freezes while trying to accept signatures; most recently, BINDO changed the prices of some of my inventory, causing sales to be rung up incorrectly which cost me money. The response from BINDO was to suggest they could get the issue corrected over night; in the mean time, what about the sales that were already incorrect and the ones throughout the day that would be rung up incorrectly? This isn't just a bad PoS; it is FULL of bugs by the programmers and they seem completely inept at correcting them or preventing future problems. Please don't make the same mistake I did; don't be fooled by the low price. There is a reason this PoS is cheaper than others. ### 1/5 — Crash Central *2015-03-17, version 2.2.8* Downloaded and have been trying to set up my account for the past 30 minutes. When I get to the last set of questions it crashes every time. Don't know if this app works or not but if I can't get past the set up without crashing, maybe a blessing in disguise to walk away now. No phone number for support. ### 1/5 — Still waiting.... *2014-10-30, version 2.1.8* I've been waiting for more than 24 hours to have my free trial activated. They send an automated email with a question which I have responded to. If it's this hard just to get the software activated, then I can't imagine it being any easier to use. Won't waste anymore time on this one. ## Most critical reviews (10 lowest-rated) ### 1/5 — 智障app *2025-09-12, version 4.50.4* 智障app ### 1/5 — 最差嘅POS for 餐飲 *2021-06-17, version 4.50.4* 所有嘅介面都完全係冇餐廳經驗嘅人創作，有好多反智嘅設計。 ### 1/5 — Issues all the time *2020-01-22, version 4.50.1* Bindo is flat out awful. They will go offline abuse Friday afternoon, force updates that crash the system, won’t answer when we are having issue. When I once brought up that their average rating being 1.8 stars and they responded “haters gonna hate”. I wish we weren’t punished with a contract with this terrible company. ### 1/5 — Absolute garbage!!! *2019-04-25, version 4.49.2* Garbage ### 1/5 — Big thumbs down *2019-01-15, version 4.48.1* Only apologies.. NO SOLUTIONS ### 1/5 — No Visible to Inventory!!! *2018-08-01, version 4.37.5* With this app I cannot see my inventory. Only Sales. App is useless ### 1/5 — Horrible Don't Do business with this *2017-05-02, version 3.6.2* Got the system almost a year and a half ago. Hoping they would have EMV built in support. Every time I call them. Same answer very soon, four more weeks, or waiting on approval. I lost $3000 on chargeback. And they still have yet to come up with the solution. If there's anyway to sue that I would because of the amount of money and time I lost. ### 1/5 — Almost 2 years of torture done! *2016-11-13, version 3.6.2* We started with this POS app in Jan 2015 hoping that they would be all that they claimed to be. At first they were not bad and things we going ok with some crashes and bug issues then they added a restaurant option to the app and all hell broke loose or should I say just broke. They cannot seem to fix the issues they have but keep adding options to the app which cause other MAJOR ISSUES and constant crashes. Reports are beyond awful and useless, something as simple as what you have on hand and the total products value wholesale and retail should not be difficult. I do not know who designed their reports but definitely not anyone with real life retail or business knowledge. Printing to the label printer is a joke, yes we can print by item with the 62mm label but we cannot print labels from a received purchase order, they offer an option but the app just crashes, when you are receiving over 500 items that would be the logical way to print labels in any POS system. Also printing smaller labels is now a pain since it crashes after each item and we have to close out the app to do the next label. Our products set up as ounces or lb in the POS do not work after we print labels, so every time we are working on inventory and a customer comes up with a weighted item we have to close out the app and log back in for it to work-we asked them to fix that over a year ago! The new way to receive or to fulfill an order is time consuming and redundant. We counted 5-7 steps just to mark an order received in Bindo. The receipt printer (that they told us to buy) since the last update only works one 1-iPad the other will say "it cannot connect since there is already an iPad logged on". There solution was for me to buy a new printer...WHAT? I bought the hardware you told me to buy and it worked UNTIL you screwed it up with an update! They promised e-commerce 2 years ago, but still nothing or nothing worth paying for! The phone app is useless and just freezes-up, maybe you can get your daily sales...that's a maybe! Discounts...let's just forget that one for now, the holidays are coming and I may just throw-up, the last update caused major issues which are not fixed. My daily deposits-I use a third party and are suppose to go in next day...I pay extra for it through my 3rd party. That stopped happening and it is on Bindo's end, they tried to fix a few months ago, well of course it didn't work-would I expect it to. Customer emails...HAHA! That use to work to, it does work if they have it connected to their credit card (only some), but other than that we have 1000's in our system and log sales under their name, the emails stopped showing up for receipts when they added the restaurant options a while ago. We are done with this joke of an app as of January, and are just going to pray to the BINDO gods that we make it through the holidays. Just to let you know we are a 5 year old award winning pet boutique with employees, almost 6,000 items in stock and over $300,000 in sales! We need a SERIOUS POS, do yourself a favor and look to Lightspeed or Shopify. We also have our own network geek a certified amazing Apple guy who works for our networking company, we are running on an airport and our system is solid & fast. We are very competent and tech savvy! Every piece of equipment we have is what Bindo recommend and high quality! Final words let the countdown begin to Jan 1st and kiss this POS goodbye! ### 1/5 — Frustrations for a Year and gave up *2016-08-07, version 3.5.0* We used bindo from April to December. After trying to be patient with almost daily glitches, errors in reports (it really can't add the data correctly in some places), constantly going down, scales always working incorrectly, and more we finally gave up on Bindo. The interface looks nice, but there are just too many bugs. We have switched to a different iPad pos for our 20+ registers and I no longer have to spend hours with customer support. The concept is good but the day to day workings of the software still have bugs. ### 1/5 — Reporting is wrong *2016-02-16, version 3.3.7* Do not use this pos. It's lost sales we've completed, duplicated inventory, not counted returns in our inventory, and has totally inconsistent reporting. We are currently going through a sales tax audit and bindo gives us different numbers for sales tax collected. The sales tax amount from sales tax report does not match the total sales tax collected with daily batches summed up. We thought this would be a great newcomer to the pos arena...it was easy to use. But ease of use does not overshadow the fact that this can't keep accurate track of our inventory. This is a sinking ship. Go with a more established company. ## Most praised reviews (10 highest-rated) ### 5/5 — Great system *2018-02-13, version 4.24.5* Been using it for years. They had their growing pains but have made huge strides. Ignore the negative reviews, especially the older ones. ### 5/5 — Great for clothing stores *2018-01-11, version 4.24.5* I am small boutique in Connecticut and I had Bindo for 6 months. What I like about the system that it’s easy to use and I can do everything on my iPad. I love how you can create shirt and split it out in colors, sizes, etc. I forgot what they call that back but it’s great. We love how we can create permission levels to all employees. They have different ways you can create a discounts. Overall I am pleased with Bindo and I will be customers of there’s for a long time. ### 5/5 — Great POS *2015-03-28, version 2.2.8* This is a great point of sale app, it is super easy to use and has lots of useful features! ### 5/5 — Thank you *2015-01-06, version 2.2.4* Great ### 5/5 — Easy-to-Use, Time-Saving POS *2014-07-29* The Bindo POS has been great! Getting started was fast and easy and the team at Bindo was super professional and supportive. Once I had my hardware, I was able to get my inventory uploaded and store ready to go in a matter of a few hours. A person on the Bindo team did an initial training for me and my team that lasted less than 30 minutes and we were off to the races. Since then, a questions pops up every now and again, but I can always get someone at Bindo - oftentimes it's the Co-Founder, Brad! I am having a much easier time of checking people out and managing my inventory. My staff is really enjoying it, and customers seem to really like it as well. Speaking of customers, at the encouragement of David at Bindo, I have begun collecting customer information in the system and have just started implementing a customer loyalty program. It's fully tracked by Bindo and so is easy to use. I have already noticed a couple of customers coming back a little more frequently. I would recommend this POS to any retail merchant. ### 5/5 — Best iPad POS to date *2014-07-24, version 2.1.6* I've been using Bindo for three months now after switching from ShopKeep. It's a huge difference. There's so much more you can do with Bindo and the features are getting updated like every week. It is really worth the money, probably more. Am pretty surprised that more people aren't a switching over yet. ### 5/5 — Nice Software *2013-07-23, version 1.7.7* Worka great for an iphone pos systems need few more features but so far so good! Keep up the good work and updates. ### 4/5 — Integrates well with others *2018-01-29, version 4.24.5* I’ve been using this system for 2 years now, and I’m always surprised by its capabilities. When I was finally ready to launch my website I thought I’d have to look for another system, but I was relieved to find out that I didn’t. My biggest concern was wanting to manage my inventory from 1 platform without having a cookie-cutter website with limited functionality. I’m definitely able to get that done with this system. Now I have my system hooked up to my accounting software, marketing, software and website, without any off the services lacking any capabilities that are important. ### 4/5 — Pretty sweet *2014-07-15, version 2.0.6* We've been using it for a couple of months now and it is about a hundred times better than our old system. There are a few kinks, but the support team is very helpful and efficient. There is also an update coming soon that should make it even better. ### 3/5 — Almost a winner *2016-06-05, version 3.4.2* Great concept. Nice design. Great features. The inventory control and PO system are good. Their downfall is nothing ever seems to work at the same time. After one year of giving them chance after chance, update after update today broke my back. They did send out a notice that they would be down for ten minutes. It has been 90 minutes and I still cannot not access our customer base or even access my other locations at all. I will wind up going with a less user friendly POS. It is going to take 10% more of my time on the back end but, they have been in business for 10 yrs and I can count on it to work all the time every time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*