# Binotel Online Chat > Business online chat for websites to improve customer communication and sales. (iPhone/iPad app by Binotel LLC.) - Source: https://appshunter.io/ios/app/binotel-online-chat/id1633049975 (this page in markdown: same URL + `.md`) - Developer: [Binotel LLC](https://appshunter.io/developer/1633049977) - Category: Business - Price: Free - Rating: 5.00/5 from 4 App Store ratings - Age rating: 4+ - Requires: iOS 15.0 · 42 MB - Languages: American English - Released: 2022-09-10 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/binotel-online-chat/id1633049975/reviews.md ## What is Binotel Online Chat? Binotel Online Chat - Stay Connected with Your Customers Anywhere Turn every customer inquiry into a sales opportunity. The Binotel Online Chat mobile app helps your team stay connected with customers 24/7, respond to messages quickly, and manage all customer inquiries directly from a smartphone. Key Benefits: - Up to 60% more website inquiries - All chats in one app - Never miss a conversation or customer - Process offline inquiries anytime - Easily manage website lead forms - Quickly handle callback requests - Start a new chat with a single tap - Proactive visitor chat invitations - Quick reply templates and predefined responses - Monitor operator performance - Track operator statuses (online/offline) - Detailed chat statistics and analytics - Complete history of all customer inquiries We know that responding quickly to customers often determines whether an inquiry becomes a sale. That's why Binotel created a mobile app that helps operators and managers communicate with customers quickly, efficiently, and without missing a single inquiry. The app allows you to receive website messages, manage new chats, offline inquiries, website lead forms, and callback requests - all within a single interface. You'll always see new inquiries, be able to start conversations instantly, assign requests to the right operator, or monitor their progress. Managers gain full visibility into their team's performance, including operator activity, chat history, statistics, and inquiry handling efficiency. Operators, in turn, can respond to customers from anywhere using only their smartphone. Even if a customer contacts you outside business hours, their inquiry won't be missed. All offline inquiries, callback requests, and website leads are automatically delivered to the app and are ready for follow-up. The Binotel team continuously improves the app, introduces new features, and provides professional technical support to help your business stay connected with customers 24/7. ## Key features - Up to 60% conversion rate - No lost dialogues - Active dialogue invitations - Operator status monitoring - Full chat statistics - 24/7 technical support ## Frequently asked questions about Binotel Online Chat ### What are the main benefits of using Binotel Online Chat? Binotel Online Chat aims to increase conversion rates by up to 60%, ensures no lost dialogues, and provides active invitations. It also offers features like operator monitoring and fast sample phrases to simplify operator work. ### How does Binotel Online Chat help with operator management? The app allows business owners to control and check their operators' work, monitor their online/offline status, and access a history of all chats. This provides oversight and ensures efficient customer interaction. ### Can operators use Binotel Online Chat on their phones? Yes, operators can have the online chat on their phones 24/7 with access to the website. This enables them to rapidly respond to all talks, process orders, and reply to customer questions on the go. ### What kind of statistics does Binotel Online Chat provide? The application offers full chat statistics, giving businesses insights into their online communication performance. It also maintains a history of all chats for review and analysis. ### Is Binotel Online Chat available on multiple devices? Binotel Online Chat is supported on iPhones, iPads, and iPods, making it accessible for various Apple mobile devices. ### How often is Binotel Online Chat updated? The app was last updated on June 3, 2026, with version 8.7.6218347. This indicates a recent update, suggesting ongoing development and support. ### What is the user rating for Binotel Online Chat? Binotel Online Chat has a high user rating of 5.0 stars based on 3 ratings. This suggests a very positive reception from its current user base. ### Does Binotel Online Chat have ads? No, Binotel Online Chat does not contain advertisements. The app is free to use without any ad interruptions. ## Version history (last 5 releases) ### 9.0.6340466 — 2026-08-26 Technically updated the mobile application, providing better compatibility with the latest smartphone operating systems and improving overall application stability. ### 8.11.6323248 — 2026-08-13 You can now assign tags not only to active visitors but also to Offline visitors, for example, from the Recent Chats section. We also improved Telegram and Viber integration: after a bot is removed, the system automatically prevents creating new conversations with customers whose chat history was associated with that bot. ### 8.11.6320294 — 2026-08-12 You can now assign tags not only to active visitors but also to Offline visitors, for example, from the Recent Chats section. We also improved Telegram and Viber integration: after a bot is removed, the system automatically prevents creating new conversations with customers whose chat history was associated with that bot. ### 8.10.6300313 — 2026-07-29 Implemented the transition of the application to a modern technology stack, providing improved performance, greater stability, and faster development of new features. Updated the application's presentation in the App Store and Google Play. ### 8.9.6280098 — 2026-07-15 Added text formatting tools to the message input field, including copy, link insertion, and bold text formatting. ## Apps similar to Binotel Online Chat | App | Rating | Price | Category | | --- | --- | --- | --- | | [ROZETKA Маркетплейс](https://appshunter.io/ios/app/rozetka/id1492102651) | 5.0 (2) | Free | Business | | [Ringostat Smart Phone](https://appshunter.io/ios/app/ringostat-smart-phone/id6444853652) | — | Free | Business | | [SITNIKS](https://appshunter.io/ios/app/sitniks/id6443676644) | — | Free | Business | | [keyCRM - Business automation](https://appshunter.io/ios/app/keycrm-business-automation/id6469622721) | 5.0 (2) | Free | Business | | [HelpCrunch Inbox](https://appshunter.io/ios/app/helpcrunch-inbox/id1499873238) | 5.0 (2) | Free | Business | | [Вчасно Каса](https://appshunter.io/ios/app/id6444186091) | 5.0 (6) | Free | Business | ## More apps by Binotel LLC - [Bookon Biz](https://appshunter.io/ios/app/bookon-biz/id1635340601) - [Berloga](https://appshunter.io/ios/app/berloga/id6444041687) - [Bravers Barbershop](https://appshunter.io/ios/app/bravers-barbershop/id6444042643) - [Euphoria](https://appshunter.io/ios/app/euphoria/id6444529368) - [Backstage](https://appshunter.io/ios/app/backstage/id6446587594) All apps by Binotel LLC: https://appshunter.io/developer/1633049977 ## Related topics [binotel online chat](https://appshunter.io/ios/topics/binotel-online-chat) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*