# Birdie care — user reviews > 51 indexed App Store user reviews of Birdie care by Birdie Care Services Limited, rated 2.30/5 from 3 ratings. - Source: https://appshunter.io/ios/app/birdie-care/id1254394392/reviews - App overview in markdown: https://appshunter.io/ios/app/birdie-care/id1254394392.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (11 of 51) ### 3/5 — Improvement needed *2026-06-23, version 16.14.0* Good idea essentially but would be great if it could be a two way communication tool. Rather than just reporting ### 3/5 — Useful for families to check but missing feedback capability *2026-03-26, version 16.9.0* My mum’s carers use this app and for the most part the ability as a family member to see the carers reports after each visit is excellent. It is missing the ability for carers to ask family members questions or vice versa. It would be really useful to be able to communicate with the carers using the app regarding their findings rather than resort to phoning the office. Examples could be changes to meds or treatment, temporary changes to schedule etc. ### 3/5 — Could be much better *2025-06-28, version 15.3.0* As a client I can only see the start time of my visit , not the end time. My visit length varies so it’s really important to know it’s booked correctly. Also it would be useful to see more visits than just 3 ahead. ### 3/5 — Useful for clients but could be better *2025-04-27, version 15.2.0* The App is handy but lacks info for the client. I am a carer for my husband who has dementia so I am booking care that allows me to go off and spend time elsewhere. The end time of the visits would be a simple and useful addition as the times and length of visits varies. The care company I use schedules 2-3 weeks in advance but I can only see 3 visits (1 week). ### 3/5 — Good app but draining *2024-02-18, version 12.15.10* A good app, better than most I’ve used in the care sector. Since latest update though, colleagues and I have found it seems to be very draining on the device battery, more than twice as much which isn’t ideal if you’re out working all day! More functionality isn’t always functional! ### 4/5 — Fab app *2024-01-13, version 12.11.1* Fabulous app but having problems with photo upload at the min very glitchy I’m using iPhone fully updated iOS ### 5/5 — A companion for Care *2023-10-23, version 11.40.10* It was quite new for me as a care professional. It provides safety and efficiency to perform the required tasks as it lists quite simple and clear. The upgrades are good but sometimes it freezes but that may be due to some minor bugs. Overall its a good app to use in healthcare as it provided completed details in an effective manner to make informed decisions knowing the background of a patient. ### 4/5 — Review *2023-10-23, version 11.40.10* Find birdie very helpful but would find it easier if once I had signed in I didn’t have to keep signing in ### 5/5 — Awesome *2023-10-23, version 11.40.10* Very wonderful and dependable app ### 5/5 — Very good *2023-10-11, version 11.40.3* It is very convenient and easy to use. ### 5/5 — Easy to use *2023-10-09, version 11.40.3* Very friendly to use during runs ## Most critical reviews (10 lowest-rated) ### 1/5 — Travel time and mileage *2026-08-18, version 17.16.0* This app doesn’t record all my travel time and mileage! ### 1/5 — Worst recent update *2026-07-04, version 17.4.0* I’ve been using birdie for over 10 months now and it’s been okay but the recent update is so annoying, unnecessary and frustrating. I’ll be trying to login to my visit but the app would just be stagnant. It’s been like that since I updated it. It takes like 5 minutes before the app comes up again after closing and opening the app like 3/4 times. So annoying ### 1/5 — Rubbish *2026-06-27, version 17.3.0* They updated it so you have to slide up the tasks sliding up the tasks doesn’t work half the time awful ### 1/5 — Massive fail *2026-06-26, version 17.2.0* This update stopped my app from working ### 1/5 — 2FA Doesn’t Work for USA *2025-12-11, version 16.4.0* I’m a client of a care giving company that uses Birdie to provide a report of my father’s care. I’m also based in the US where the company is based in the UK. Their 2FA service does not work with US phone numbers despite appearing to send a text when you log in. Emailing support when they are there can work but it’s a pain when the session expires and you have to log in again. Desperately needs to be Authenticator based not a broken 2FA text back system. ### 1/5 — Doesn’t work after latest iPhone update *2025-03-01, version 15.2.0* After the most recent iOS update a few days ago, the icon of the app is still there but nothing happens, all content has vanished- just a flat icon is all that’s left. There’s no option to update or refresh the app. Please do something about it! ### 1/5 — No app support whatsoever! *2024-11-13, version 13.2.0* Great app but impossible to access when you have difficulty accessing. Customer care is zero 😩 ### 1/5 — Limited *2024-11-08* Birdie does not support loved ones with foreign phone numbers. So it is useless for our family. Which is a shame really because the carers put a lot of effort into their documentation. ### 1/5 — Very poor, frequent outages *2024-10-20, version 13.2.0* Keep getting ‘access restricted’ messages and can’t check on visits. Re-logging in doesn’t help. Pretty useless. ### 1/5 — Text size *2023-09-08, version 11.35.1* You change text size to very very small after update. Please change your text size to normal ## Most praised reviews (10 highest-rated) ### 5/5 — No longer shows upcoming visits *2025-10-13, version 16.0.2* After updating the app in no longer shows the upcoming visits? This was extremely useful as I could contact the carer who was scheduled to visit my mother, and tell them not to come if she was at the hospital. ### 5/5 — Great peace of mind *2024-08-02, version 12.19.9* The care company invited me to use this app so I could see what was happening with a relatives care. Firstly, it’s great for the care company to demonstrate that visits are taking place. I can also see the quality of the updates and the interaction that takes place. This allows me to put calls into the GP or other services so we can maximise my relatives stay in her own home, something she really desires. Stating start and finish times give me comfort that she is safely indoors and the ability to share a photo has been invaluable twice now. Great app for relatives to keep informed on the wellbeing of their loved ones. ### 5/5 — User friendly and efficient *2023-12-14, version 12.8.6* I like using the Birdie app for caregiving—it's efficient. One of the best apps I've come across, and it's user-friendly." ### 5/5 — Mr *2023-10-24, version 11.40.10* Very good app easy and straightforward to use simply the best. ### 5/5 — Naila kauser *2023-10-24, version 11.40.10* This app is so easy to use I love it ### 5/5 — Support worker *2023-10-24, version 11.40.10* It’s a great app ,very reliable and efficient . ### 5/5 — Birdie *2023-10-23, version 11.40.10* I think it’s a great way for making sure they service users get their needs met, nothing gets missed using the tasks on the app and being able to read the previous couple of days notes to keep up with any changes that may have happened is a great help. ### 5/5 — Dianne Burford *2023-10-23, version 11.40.10* A wonderful tool to enable carers to document and keep records and crucial information up to date. ### 5/5 — Birdie is excellent *2023-10-23, version 11.40.10* I like the birdie services ### 5/5 — Perfect *2023-10-23, version 11.40.10* The application is very good and easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*