# Birdie+ — user reviews

> 56 indexed App Store user reviews of Birdie+ by Birdie Love LLC, rated 2.38/5 from 39 ratings.

- Source: https://appshunter.io/ios/app/birdie-plus/id1568954780/reviews
- App overview in markdown: https://appshunter.io/ios/app/birdie-plus/id1568954780.md
- Rating breakdown: 5★ 11 · 4★ 2 · 3★ 0 · 2★ 3 · 1★ 22

## Newest reviews (16 of 56)

### 2/5 — App doesn’t work

*2025-05-08, version 2.5.0*

I got this birdie plus from Amazon with a free 3 month subscription. I’m so excited to open it and set it up but when I put it my free 3 month code, it won’t even load to the next page . I don’t want to have to return this so please fix it . There would be no point of you guys creating the product just for the app to not work correctly .

### 1/5 — Useless

*2025-01-09, version 2.4.7*

Can’t use the device as app gets stuck during set up on the add contacts screen. Have tried uninstalling and reinstalling without any luck.

### 1/5 — Terrible app

*2025-01-05, version 2.4.7*

Doesn’t let me get past add birdie to contacts.

### 1/5 — Does not work, do not waste your money.

*2025-01-02, version 2.4.7*

I didn’t want this in first place, but as it was a gift I figured I’d give it a try. Now I’m doubly mad. Not only does the app not work and is just caught constantly on the add birdie to contacts screen, but also you have to pay for it? I don’t want a gift I have to pay $50 for every year. ESPECIALLY if it doesn’t work in the first place! And from reading these reviews it seems like even if you do get past the screen I’m stuck on it’s basically not any help.

### 1/5 — Doesn’t work

*2024-12-31, version 2.4.7*

This app just doesn’t work. It only lets you add birdie as a contact. I tried to practice and the excuse call worked a couple of times, but now it literally does nothing. No sense in paying extra for the birdie+ if it functionally does even less than the original birdie, as this one doesn’t have the LED light like the original does. Just not worth your time or money.

### 1/5 — Useless

*2024-12-30, version 2.4.7*

This app will not let me get past the “add birdie to contacts” screen. I have given it all permissions, uninstalled and reinstalled, it does nothing. It’s just an endless loop of this stupid screen. Not sure how they expect someone to use their product when their app doesn’t work.

### 1/5 — Setup

*2024-12-20, version 2.4.6*

Have no clue . There are no instructions , have to download the app and subscribe for subscription . I can’t even change the batteries … no info anywhere

### 2/5 — I really wanted to love it

*2024-11-12, version 2.4.3*

I got this for my daughter and had high hopes it would work as described. Tried the trial subscription. The alarm works fine and is loud but I was more excited about the emergency help available via the button. However the app constantly glitched on the “adding Birdie to contacts” screen when my daughter got a new phone and we had to download it again. The problem was never able to be resolved even when dealing with customer support. I canceled the trial subscription. I am disappointed.

### 1/5 — I would give it negative stars

*2024-11-11, version 2.4.3*

The app doesn’t work, doesn’t let me get past “add birdie to contacts” and customer service is a joke. What is the point of this app if it one, doesn’t work and two like everyone else said, needs to be open to use the features. I’m better off just using the emergency option on my iPhone. At least I know that works

### 1/5 — Scam!

*2024-11-11, version 2.4.3*

This app only have either 1 star or 5 star reviews! Geez, I wonder if these 5* are geniuine huh? Given the quality of the app, it’s IMPOSSIBLE that any adult person who uses this will find it acceptable: the app is one of the worse experiences I’ve ever seen!

### 1/5 — horrible interface

*2024-11-04, version 2.4.2*

app is awful. horrible interface. can't get past "add birdie to your contacts" even though i've ADDED birdie to my contacts. it also only loads half the time. way to have my back in an emergency...

### 1/5 — App just stopped working

*2024-08-28, version 2.3.3*

My birdie just wouldn’t connect at all

### 1/5 — WOW, this is insane

*2024-08-16*

How can anyone call this an “App”? This is just garbage! Horrible interface, everything takes forever to load, the signup process makes no sense, the device is nothing but a glorified whistle: it surely costs less than a $1 to make: can’t think of a single thing being worth in it… Unbelievable: is this the worse the AppStore can accept? How did Apple approve this?

### 1/5 — Don’t buy this bull!!

*2024-03-05, version 2.1.1*

Total trash. Waste of money. Over $70 on an app that literally needs to remain OPEN on your phone or else it does not work. All those “special” features go away unless you have it on and 24/7.  If you choose to close out the app it’ll log you off and you’ll need to retype all your info all over again! Try that while being followed or attacked! Spend the money on a tasty meal… & skip this juke. Worst company ever! Anti female.

### 1/5 — So disappointed

*2024-01-22, version 2.0.3*

I was so hopeful for this app, but it’s basically useless. In order for any of the functions to work the app has to actually be open on your phone (not just running in the background, actually pulled up). You also have to login every single time you open the app. I don’t know about you, but I don’t think that in an emergency situation I will have time to open an app and log in before using this device. At that point I might as well just use my phone to dial 911. Save your money and just get the regular Birdie device that is just an alarm. It’s so upsetting because this feels like a cash grab praying on how scared women feel.

### 1/5 — Don’t bother

*2023-12-19, version 2.0.3*

Please read the other one star reviews. If you don’t have the app open, the calling and texting features do not work, and half the time it won’t sync. I can’t log on to the app anymore because it won’t recognize my phone number, but it won’t let me register again because my email and phone number are already associated to my account. I contacted customer service and they state that the problem is fixed. It is not fixed. Then I’m told I need the latest update. The app is up to date. I’ve deleted and reinstalled the app several times and I still can’t log on. I will not be renewing the $89 per year subscription for something that doesn’t work as intended.

## Most critical reviews (10 lowest-rated)

### 1/5 — Beyond glitchy and bad customer service

*2025-11-07, version 2.5.1*

This app simply doesn’t work and customer service will not answer any emails to help get the app and the Birdie+ connected. I cannot move beyond endlessly signing up for my free trial. If this is how it works, then it’s useless in an emergency.

### 1/5 — No longer works

*2025-08-08, version 2.5.0*

Was my go to run companion for safety now the app doesn’t work so it’s a useless key chain.

### 1/5 — Contact system is poor

*2025-07-25, version 2.5.0*

There’s no phone number to contact with issues. I had to email to cancel my subscription and then I was charged anyway! Getting ahold of their team is a nightmare and there being no cancellation button in the app should be illegal if they don’t have a phone number to call. Clearly scamming you to keep you paying.

### 1/5 — Just get the basic birdie

*2025-07-09, version 2.5.0*

I didn’t realize the free subscription starts 30 days after purchase so I miss out (on me completely) but as I try to enroll in a subscription plan…nothing. I’m finding it impossible to do anything on the app. The screens are always blank after logging in. Don’t waster you time.

### 1/5 — App is broken

*2025-06-23, version 2.5.0*

The app will not work. So now I have 2 useless pieces of junk for keychains.

### 1/5 — Doodoo

*2025-05-21, version 2.5.0*

I was really hyped about this safety alarm. It got here, I got the app, and it didn’t even let me create an account. I updated and restarted my phone and each time I tried, it would only say “something went wrong.” In an attempt to troubleshoot and find help (which there was none of) I discovered that the subscription service is pretty shady and it’s really hard to cancel. 

Ironically, this app not working has saved me more than the alarm ever could. At least I get my 40 dollars back.

### 1/5 — Bought two

*2025-03-17, version 2.5.0*

Bought two , one for my daughter and one for me . They don’t work . No money back

### 1/5 — Worthless app

*2025-02-06, version 2.4.8*

Other reviewers say you can’t get past the ads contacts screen. I can’t even get that far. It won’t connect to the device. 
I ordered the Birdie based on magazine reviews. I wish I had checked the App Store reviews as well.

### 1/5 — App Is Horrible; Won’t Stay Connected

*2025-01-23, version 2.4.7*

I wanted to like this app and the Birdie+, but it needs a LOT of work. The Birdie+ device won’t stay connected. It disconnects every time you close the app, making all of the paid subscription features worthless. I got the Birdie+ and the subscription for my daughter and I, and every single time we’ve each tried to do a test call or a test to share our location with a “Birdie Bestie”, it doesn’t work. I’m extremely frustrated that I’m expected to pay $100 a year for two subscriptions to this worthless product. Now I wish I had kept my original Birdie.

### 1/5 — One Star

*2025-01-16, version 2.4.7*

Device is cool but app doesn’t work properly during initial install and account setup. Never got passed waiting on verification code.

## Most praised reviews (10 highest-rated)

### 5/5 — Maya

*2024-12-19, version 2.4.4*

Amazing app

### 5/5 — Birdie+

*2024-10-26, version 2.4.2*

Great product. Easy setup & easy to use. Gives peace of mind.

### 5/5 — Such a great device

*2024-08-29, version 2.3.3*

I love taking my B+ with me everywhere I go! I take it hiking, out to dinner and with me to work. I love the walk with me feature with the 24/7 Live Rep! I just love how they will stay on the phone with me when I need it and that they can call emergency services if I need it. The app has had many updates and is working great! I love the new notifications telling me if my device is disconnected.

### 5/5 — Peace of mind

*2023-06-04, version 1.0.20*

I have a regular birdie (and gifted several to people I know) but recently got the birdie+. Setup was a breeze and the test text/call was almost immediate. Glad to know I will be able to get help quickly if I am ever in a bad situation.

### 5/5 — Great App!

*2022-09-12, version 1.0.9*

Just received my Birdie + and unboxed. The only issue I had was the plastic thing attached to battery to activate was not as easy to remove. Once removed I was able to use the app to walk through testing all Birdie’s features. 

Something to note: when setting up your Birdie, when prompted you need to turn Location ON ALWAYS. If you set it to Location When Using the App, it will always prompt you every time you open the app. That’s how it works on any app with an Apple phone. The whole point of buying this Birdie + versus the regular Birdie is you’re purchasing additional GPS/Bluetooth functionality so you can be tracked for some of the services. If your location is turned off especially in an emergency, how do you expect rescue teams to find you?? 

Personally, instead of being annoyed that you have to pay a monthly subscription fee, think of it as your own personal On-Star service. Help is just a button away! I’ll definitely be sharing this with my fellow runner friends!

### 5/5 — Great app

*2022-08-22, version 1.0.9*

I really like this app. I’ve used the walk with me feature on scary nights out! It’s so helpful

### 5/5 — Everybody needs one!

*2022-06-16, version 1.0.9*

I have tested many safety applications, and I absolutely love my new Birdie+ device! It’s nice to have some sort of fairly discreet hardware to carry around with you versus having to request help from my cell phone. The loud chirp from pulling on the ring is loud enough to wake the dead and deter anybody nearby from approaching you. The courtesy call is amazing, and the agents who assist in sending help are so sweet! I’ll be buying these cute little Birdie+s for all the women in my family!

### 4/5 — Emergency contact issue

*2022-10-21, version 1.0.9*

Hi
My mom just got two of these devices last week. I am getting more independence after we moved to California and after  getting an electric bike and and electric scooter. My mom is still worried about me not being able to react fast enough or act and speak The right things  to get out of trouble if someone is bothering me or something bad happens. Plus I am adventurous and like to go exploring sometimes. I like the button that turns it off and on because sometimes it gets caught on something and the siren it makes scares me. I have one problem with the app and that is the emergency contacts. I wish I could add more than two people to it, like my whole family, because they are not all living  in the same city and or state as I am and should be notified if I am in danger. 
Please fix it so we can add as many or as few as we want.
Sincerely,
Soardivean Shadow

### 4/5 — Location Sharing

*2022-09-07, version 1.0.9*

I have the my location setting set to share my location when using the app. I don’t like that when I open the app, it prompts me to update the location sharing to always. If I wanted to always share my location, then I would have selected that setting.

### 2/5 — shouldn’t ask for constant location

*2025-12-04, version 2.5.2*

i like its features but it’s annoying that it requires your constant location to work. i only use it when walking home alone so i just go into settings and turn off my location permissions when not using the app and then turn it back on again. really weird that it needs location even when not open since its features don’t work when the app isn’t open.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*
