# Birdock — user reviews > 38 indexed App Store user reviews of Birdock by Shenzhen Pengchuangda Industry Co., Ltd, rated 1.59/5 from 51 ratings. - Source: https://appshunter.io/ios/app/birdock/id6448335695/reviews - App overview in markdown: https://appshunter.io/ios/app/birdock/id6448335695.md - Rating breakdown: 5★ 2 · 4★ 4 · 3★ 4 · 2★ 2 · 1★ 39 ## Newest reviews (17 of 38) ### 1/5 — Video stops working *2025-06-04, version 1.0.58* It worked great for like two months and then it stopped saving video when the birds stopped by and only showed a picture. i’ve emailed the help email in the pamphlet and used the feedback section in the app and heard nothing from either. ### 1/5 — Neat camera but the app needs work *2025-04-06, version 1.0.57* Updated review 4/6/2025: I’ve now had this camera a little over a year and it’s stopped connecting to their server. So now I have a camera I can’t see or do anything with. Save your money on this one. I wish I could adjust the sensitivity because I get tons of pictures of nothing. And the feature where it talks about squirrel recognition does not work. I have tons of pictures of the squirrel eating the seed and the alarm to scare them off doesn’t go off on its own. Now if you’re watching the camera you can set off the alarm manually and then it works. The lid to the feeder is plastic and the squirrel kept ripping the lid off and chewing the inside of the feeder looking for food. I had to hook up some wires so the squirrel couldn’t get the lid off. And you can tell the people who made this app don’t speak English as a first language because sometimes when I go to do things the options it gives me don’t make sense because it’s using an incorrect word. I think the camera itself is good though. Although a few weeks ago I had a day where it would not connect to the app no matter what I did and then randomly The next day it did. It’s been fine ever since. So maybe just be aware of these issues when purchasing. ### 1/5 — Worked for a month, now won’t save anything. *2025-03-26* App worked great for a month, now it won’t save anything on my SD card or the cloud, even though I pd for a year of storage. I have restarted and reloaded everything, didn’t help. ### 1/5 — Stopped recording to SD Card *2025-03-23* It used to work okay (but slow) and recently it stopped recording to the SD card. We formatted it, reset the device, installed a new one, and it still doesn’t work. ### 1/5 — A Bird Has Been Detected! *2025-03-20, version 1.0.57* And then it spins and spins and spins and never connects. ### 1/5 — Caution!! Read the fine print!! *2025-01-28* Bought the bird cam, downloaded this app. Now I see the reviews are horrible, and I have to create an account with my personal information that will be verified. But get this - the private information will be used and given out! Ummmmm no! So now I have a worthless and overpriced bird feeder, but at least I’m not hacked and my data hasn’t been sold. Be careful!!! ### 1/5 — Junk *2025-01-20* Have to keep deleting and reinstalling the app. Now it won’t even reinstall! My daughter bought it for my Christmas! Very disappointed! ### 1/5 — Almost worthless. *2024-12-21* This app is very glitchy. When there is a bird alert, there is no sound to notify you. Also, by the time you open the app and it connects, the bird is gone, and if you do happen to get lucky enough to capture the bird on live video, it cuts in and out and buffers constantly. I received this as a gift so I will keep it, but if I had spent my hard-earned money on this, I certainly would return it and get my money back on the bird feeder. ### 1/5 — Security Problem. *2024-12-16* When I installed, it asked what network to pair it with and showed mine and my relative’s 40 miles away on a map. This other network was not even in my phone. I immediately deleted the app. ### 1/5 — Expensive bird seed holder... *2024-07-08* The application to run the camera doesn't work. Period.. Other countries sell products here that are non-functioning... In this case, they glamorize this bird feeder with a camera for pictures or videos...but without the application working, you have bought a box of plastic..only plus...after mounting on a pole...it does hold bird seed...then you can sit in a porch chair and use your personal camera for bird pictures or videos. The bottom of the impressive box says MADE IN CHINA...of course. ### 1/5 — Cannot ReRegistet *2024-06-03* About every 15 seconds I get a popup that says registration expired. Whenever that happens it erases whatever I’ve typed into the login name or password boxes and I have to start over. The same thing happens when I get into the Forgot password sequence. I can’t complete it before all my entries are erased by the popup. I am a software engineer. The development of this app hasn’t undergone enough testing! Pretty poor. ### 1/5 — Login loop:please fix *2024-05-24, version 1.0.48* Login Expired warning, before you can type the email address for confirmation it resets to Login Expired Warning, keeps doing this loop in which it makes it virtually impossible to even login. Can’t even get to the camera screen. At least the birds like it they give you a 5 star rating. ### 1/5 — Requires phone number to register *2024-05-06* Stay away. Chinese app that requires BOTH an email and a phone number to register. App is flaky. Stay away! ### 1/5 — Not as it states *2024-04-14, version 1.0.45* Starts out great with free trial for cloud video. After that, videos go on card and do not download properly. Have attempted to get assistance to rectify without reply. No bird recognition, no video without outrageous fees for cloud storage. Buy anything but this. ### 1/5 — Every update *2024-03-30* fixes something and breaks something else. Ever since the last update my camera won’t take videos-just still pictures, won’t let me save photos to my album and thinks squirrels are birds. Frustrating. ### 1/5 — Garbage!!! *2024-03-11, version 1.0.41* Loved it the first few weeks, then it updated and now it records everything!!! Cars going by, windchimes etc. I emailed customer service beginning of February 2024 and they said “ Our technical team made an error during the process of modifying the logic of the application (app), and we have quickly arranged for our professional staff to make an emergency fix.” It’s now March and still doesn’t work! Waste of $125.00!! ### 1/5 — App doesn’t work *2024-03-11, version 1.0.41* This was a gift that I was excited to use but the app doesn’t work. Most of the time I can’t even log into the account I created and when I can login it wants me to use the camera on the birdfeeder to scan a QR code in the app but the QR code never appears. I’m starting to think I’ll never get to use this birdfeeder. ## Most critical reviews (10 lowest-rated) ### 1/5 — App broken, useless, no updates in 10 months! *2026-03-17* App no longer captures photos of birds at moment of movement, which is the whole point of the app. If they post an update that fixes the app…all is forgiven! ### 1/5 — No longer takes pictures *2026-03-06* This camera only works as live video. It takes pictures but I can’t see them. It says “download failed” I wish they would fix this bug. ### 1/5 — Not working! *2026-03-06* I paid $38 so I could watch my bluebirds nest. It keeps asking me to pay again! I’ve had this two years. I’m so disappointed. I’m not paying again! And there ‘app support’ isn’t working. ### 1/5 — Download doesn’t work *2026-01-30* The app stopped downloading pictures. I put in a new sd card but that didn’t help. I restarted the camera, deleted app and reinstalled…I don’t know what else to do. ### 1/5 — Will only show generic photo *2026-01-28* I have had this feeder camera for a couple years now and never had any issues. Now all of a sudden it will not show the actual pictures of the birds. All it shows is the generic photo. I have followed every instruction found to try and fix the issue with no success. What is going on and how do I fix the issue before I throw it in the trash? ### 1/5 — Birdock *2026-01-12, version 1.0.58* Avoid this junk heap ### 1/5 — Not as it states *2025-12-21, version 1.0.58* Starts out great with free trial for cloud video. After that, videos go on card and do not download properly. Have attempted to get assistance to rectify without reply. No bird recognition, no video without outrageous fees for cloud storage. Buy anything but this. ### 1/5 — QR code doesn’t load *2025-12-20, version 1.0.58* The app stopped working about 1 day ago. I deleted the app and reinstalled it. When I try to sign in I get an error message. I can’t connect to my phone. ### 1/5 — doesn’t work and solar does not charge *2025-12-18, version 1.0.58* doesn’t work half the time and the solar the camera don’t buy and waste your money ### 1/5 — Won’t send videos *2025-11-14* Quit working and won’t store videos.. can’t reload app ## Most praised reviews (4 highest-rated) ### 5/5 — Love it *2024-02-25* I love this app even though it doesn’t work half the time it stills let me see birds I have leaned a so much. I leaned that if you put the feeder Next to the house or the nearest tree where you get your Wi-Fi. It might Work ### 3/5 — Neat camera but the app needs work *2024-03-28, version 1.0.45* I wish I could adjust the sensitivity because I get tons of pictures of nothing. And the feature where it talks about squirrel recognition does not work. I have tons of pictures of the squirrel eating the seed and the alarm to scare them off doesn’t go off on its own. Now if you’re watching the camera you can set off the alarm manually and then it works. The lid to the feeder is plastic and the squirrel kept ripping the lid off and chewing the inside of the feeder looking for food. I had to hook up some wires so the squirrel couldn’t get the lid off. And you can tell the people who made this app don’t speak English as a first language because sometimes when I go to do things the options it gives me don’t make sense because it’s using an incorrect word. I think the camera itself is good though. Although a few weeks ago I had a day where it would not connect to the app no matter what I did and then randomly The next day it did. It’s been fine ever since. So maybe just be aware of these issues when purchasing. ### 2/5 — Zero tech support *2026-02-09* Basic tech issues become dealbreakers if they won’t respond to customer service concerns, which they won’t. An otherwise good device and app are wrecked by total lack of responsiveness despite a published email address. ### 2/5 — Pretty awful *2024-04-29* It gets 2 stars because I can occasionally see videos of the birds. It has only recognized one bird successfully so far and sends notifications that “bird is coming!” even if it’s a person or car driving by the bird feeder. There’s no way to adjust it so you have a different range of view and it’s inaccuracy in telling the type of bird is disappointing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*