# Birthright Israel — user reviews

> 44 indexed App Store user reviews of Birthright Israel by Bri-taglit, rated 2.80/5 from 123 ratings.

- Source: https://appshunter.io/ios/app/birthright-israel/id1439877410/reviews
- App overview in markdown: https://appshunter.io/ios/app/birthright-israel/id1439877410.md
- Rating breakdown: 5★ 46 · 4★ 7 · 3★ 3 · 2★ 14 · 1★ 53

## Newest reviews (13 of 44)

### 2/5 — Glitches

*2024-01-01*

Can’t save fields on the friends/profile section for languages, major, profession, and interests. Iphone14 pro max.

### 1/5 — Very glitchy

*2023-05-14*

App is super slow after update and barely functional.

### 1/5 — Does not open

*2023-04-21*

This is the first review I’ve written on an app because it… doesn’t work at all… I click on the icon to open it and it loads for minutes without opening. I think it’s worked for me once… I need to see my plane tickets on it… Can this be fixed soon?

### 1/5 — Wont load

*2023-03-30*

I’m trying to scan my passport and the app just won’t load. It’s just a blinking Home Screen. I don’t know how to continue with my application without that step

### 1/5 — Horrible Bug Issues

*2023-03-16*

The app crashes when i try to use my email constantly and the loading screen continuously loads without anything working. Very difficult to get anything done.

### 1/5 — Doesn’t work.

*2023-01-25, version 4.15.0*

Doesn’t work. It ever loads.

### 1/5 — Loading time

*2023-01-25*

I’ve signed in and it’s worked once before however, I’ve tried on multiple occasions and I cannot get past the loading screen. I’ve been told I’ve been sent the flight details and I cannot even view them until I’ve gotten through to the app itself. Unfortunately I’ve been stuck at the loading Home Screen for a while and have paid my money already so we will see how it plays out. Not optimistic.

### 1/5 — Server error

*2023-01-17, version 4.15.0*

Unfortunately I can’t upload my passport for days now and it shows me there’s a server error. So I can’t finish my registration. :/

### 1/5 — Barely works

*2023-01-10, version 4.15.0*

I login and with my email and it sends me the code. I put in the code and I’m stuck watching it load forever.  I can’t go any further. How can I do the passport verification on the app if the app doesn’t work at all?

### 1/5 — Unprofessional

*2022-06-08*

Signed up 3 years before my actual flight and they ended up giving me the wrong date. Thanks.

### 2/5 — Can’t even log in

*2022-04-18, version 4.5.0*

When you try to log in with a log in code it always says that it’s invalid. It’s not that hard to code in a log in like this.

### 1/5 — Same issues as most

*2022-04-14*

I created a new account and it won’t link to my trip. It seems like this is a reoccurring problem. What else can be done to help resolve this issue?

### 2/5 — So buggy, and doesn't load most of the time

*2022-03-31, version 4.4.0*

Needs major fixes. Doesn't seem to have been manufactured by a tech person

## Most critical reviews (10 lowest-rated)

### 1/5 — Buggy and impossible to navigate

*2025-08-20*

This is the most buggy app I’ve ever had. Impossible to navigate. Please remove the videos.

### 1/5 — Server error

*2025-07-10, version 5.5.0*

No matter how many times I try to upload my passport, the app says “server error” and tells me to try again. How does the program have such a big budget and such a terrible app?

### 1/5 — I hate this app

*2025-07-06, version 5.5.0*

This App Makes you not wanna go to Israel at least with birthright because cos it’s more frustrating to figure out how there app works then to book ur own flight!

### 1/5 — This app is SO badly developed

*2025-06-05*

Can’t login, can’t access trips, everything you click goes to the same wrong page. 

Navigation is completely broken. Tested on several devices. Updated, reinstalled etc. 

Attempted to get in touch over email and phone over a dozen times. Both phone number listed say “not in service” when you call. 0 correspondence over email. Tried repeatedly talking to my trip organizer, and I keep getting pushed off and told she spoke to IT. 

No phone number I can call, nothing I can do. This is critical because I need to extend my return flight. With every day that passes it is getting increasingly difficult to make accommodations there.

This app is in horrific shape and needs a complete revamp. If I do not receive any correspondence soon, I will be forced to cancel my trip and dispute the charge on my credit card.

### 1/5 — Can’t get past the Terms of Use

*2024-12-22*

I click agree and nothing happens. Tried again it said “Server Error”

### 1/5 — Не прогрузилось

*2024-06-24, version 4.36.0*

Не прогрузилось даже с впн

### 1/5 — Not working

*2024-02-21, version 4.28.0*

The app does not work :(

### 1/5 — Beon

*2023-07-06, version 4.23.0*

Worst app of all time. Please consider investing in a new developer

### 1/5 — Scanning issues

*2023-06-14*

I have tried several cell phones and still the scanning function on this app will not work. “Server not found” is all I receive. 

How do I complete my application without scanning my passport?

### 1/5 — Passport scan not working

*2023-06-14, version 4.23.0*

I cant finish my application

## Most praised reviews (10 highest-rated)

### 5/5 — Still working quite well

*2025-11-28*

This app works extremely well

### 5/5 — Love

*2024-06-17, version 4.36.0*

Easy to use❤️

### 5/5 — Everything in one place!!

*2024-06-06*

Wow, this is one of the most intuitive and user-friendly apps I’ve seen!

### 5/5 — Gute App

*2023-02-24, version 4.19.0*

Gute Übersicht über alle Aktionen zu Taglit 👍

### 5/5 — Merveilleux voyage

*2021-06-28, version 3.15.0*

👏👌

### 5/5 — Easy Fix!

*2019-04-23*

Reading over reviews for this app about having difficulties logging in, i immediately did what the developer explained (that you have to technically “sign up” even if you have a Birthright account because this is your first time using the app) and everything seems perfectly fine. Can’t wait for my trip!

### 4/5 — Bug

*2025-08-05*

The packing list doesn’t work. Not sure if this is a bug or not but if i click the other sections of the list it will show the first section but half scrolled off

### 4/5 — Для россиян

*2024-04-25, version 4.32.0*

В России приложение работает только с VPN

### 3/5 — Not working

*2019-05-22, version 1.5.0*

It does not appear to work at all inside the app?

### 2/5 — Updating Personal Info

*2025-11-03*

Yeah, what everyone else said — this app is buggy and needs a revamp. What I was most frustrated with is that I made my account in college but didn’t go on a trip until later. What I didn’t know back then was that when I filled out all my personal information on the app, it could not be undone. 

For example, I filled out my university and college major. Instead of being able to erase it as that is no longer current information, it only gave me a drop-down list to change the major that is listed. There’s no way to fill it out with a blank option. I didn’t want to specify, I wanted to erase it!! Same goes for other questions such as how I identify as (Just Jewish, Reform, etc). Once you choose an option, you can’t go back and erase your answer, you can only change it. 

So because I laid out all of this information years ago, I was physically unable to leave room for mystery because this app doesn’t let you change your “about me” section 👎👎👎

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*
