# BIS CARE APP > Verify product authenticity and report quality concerns. (iPhone/iPad app by Bureau of Indian Standards.) - Source: https://appshunter.io/ios/app/bis-care-app/id6443724891 (this page in markdown: same URL + `.md`) - Developer: [Bureau of Indian Standards](https://appshunter.io/developer/1648743929) - Category: Utilities - Price: Free - Rating: 3.44/5 from 111 App Store ratings · 20 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0.0 · 29 MB - Languages: Assamese, Bangla, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Odia, Punjabi and 2 more - Released: 2022-10-19 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bis-care-app/id6443724891/reviews.md ## What is BIS CARE APP? A handy tool empowering consumers to verify authenticity of an ISI mark, Hallmark and CRS Registration marks on any item or a product. Just enter the licence number/HUID number/Registration number appearing on the product or item and get all the relevant details like name & address of manufacturer, validity of licence or registration, varieties covered in the scope of licence or registration, Brands included and current status of the licence or registration, purity of jewellery article, etc. Got sub-standard product? Witnessed misuse of our marks? Came through a misleading claim of quality? Report these occurrences when and wherever observed through the app. Using the ‘Complaints’ feature of the app, you can register your grievances or complaints on the matters like: poor or sub-standard quality of marked products, misuse of our marks, misleading claims of quality or lacuna in our services. Through a simple user registration or OTP based login, simply select the type of complaint you want to register, fill the details of the complaint, preferably with evidences, through a well-designed and convenient forms and submit. Get acknowledgement of your complaint with a complaint number on your mobile number and email for future reference. Our concerned department will take necessary action on your complaint and provide requisite redressal as per the latest guidelines in place. ## Key features - Verify ISI, Hallmark, and CRS Registration marks - Check manufacturer details and license validity - Report sub-standard products - Register complaints about quality and misuse of marks - Submit evidence with complaints - Receive complaint acknowledgement with a reference number ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/bis-care-app/id6443724891/reviews.md ### 5/5 — Bis care app best app *2026-06-03* Very important app for 📱 ### 1/5 — R number not checked *2026-05-12* I am entering any Registration number of any product its showing wrong R number why? Please update this issue ### 5/5 — Great Work by Developer.. *2026-02-02* The BIS Care App is smooth, reliable, and easy to use. Developer Ms. Divya Rana has done an excellent job in making the app user-friendly and efficient. Highly recommend it!.. ### 5/5 — Wonderful app *2026-02-02* Developer done a wonderful job, Well done Ms. Divya Rana 👏 ### 2/5 — Jeweller name *2025-10-12* While checking the huid it does not display the jeweller name from whom the jewellery was purchased rather some numerical jeweller registration comes up and there is no means to verify this displayed jeweller registration number. So how we ensure this huid is displaying details of our jewellery and that the jeweller has not fooled us by duplicating some other jewellers huid . For consumer it is difficult to verify the authenticity without the jeweller name ### 3/5 — Need to provide more information *2025-06-20* Should also provide jewellers name and weight of the ornament. Like if it’s a diamond or gemstone gold jewellery then it should weight of gold excluding stone weight. ### 5/5 — Wonderful app *2024-11-20* Through this app I am easily able to verify huid while making any jewellery purchase. Great work done by team. ### 3/5 — Not Working *2024-11-15* App is not showing any kind of details only searches. ### 1/5 — Not working at all *2024-10-08* It doesn’t work. Tried with R number but no results ### 3/5 — Not working *2024-09-07* The "Verify R-No. under CRS" Section is not working for a few days now.. Please fix this.. ## Frequently asked questions about BIS CARE APP ### What information can I get by verifying a mark with BIS CARE APP? You can obtain details such as the manufacturer's name and address, the validity of the license or registration, the varieties covered under the license, included brands, and the current status of the license or registration. For jewelry, you can also check the purity. ### How do I report a sub-standard product or misuse of marks using BIS CARE APP? Use the 'Complaints' feature to register your grievances. You can select the type of complaint, fill in the details, and preferably attach evidence. You will receive an acknowledgement with a complaint number for future reference. ### Is BIS CARE APP available on all devices? The provided data does not specify platform compatibility beyond indicating it is a mobile application. Users should check their respective app stores for availability on their specific device and operating system. ### How often is BIS CARE APP updated? The app was last updated on 2026-06-08 with version 4.17. While this indicates a recent update, the frequency of future updates is not specified in the provided data. ### What is the user rating for BIS CARE APP? BIS CARE APP has a rating of 3.4 stars from 111 ratings. This suggests a mixed reception from its user base. ### What is the age rating for BIS CARE APP? BIS CARE APP has an age rating of 17+. This is likely due to the nature of reporting and complaint registration features. ### Does BIS CARE APP have ads? The provided data does not specify whether the app contains advertisements. Further information would be needed to confirm the presence or absence of ads. ### Can I register a complaint without an account on BIS CARE APP? The app supports simple user registration or OTP-based login for registering complaints. This suggests that a basic login method is required to utilize the complaint feature. ## Version history (last 3 releases) ### 4.18 — 2026-06-23 Verify HUID issue has been fixed. ### 4.17 — 2026-06-08 Jeweller Name and Address are now hidden when article status is 'Available at Jeweller' - Verify HUID ### 4.15 — 2026-05-12 1)Redesigned complaint forms with a clean step-by-step card layout for easier navigation. 2)Improved file upload section — now shows upload count, prevents duplicates, and strictly limits attachments to 5 files (PDF, JPG, PNG) with a 5MB size cap per file. ## More apps by Bureau of Indian Standards - [BIS Quality Connect App](https://appshunter.io/ios/app/bis-quality-connect-app/id1661685558) - [BIS Lab Audit](https://appshunter.io/ios/app/bis-lab-audit/id1672939826) - [BIS Report App](https://appshunter.io/ios/app/bis-report-app/id6746236564) - [BIS LMS](https://appshunter.io/ios/app/bis-lms/id6753165258) All apps by Bureau of Indian Standards: https://appshunter.io/developer/1648743929 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*