# BisB Mobile — user reviews > 46 indexed App Store user reviews of BisB Mobile by Bahrain Islamic Bank, rated 4.20/5 from 301 ratings. - Source: https://appshunter.io/ios/app/bisb-mobile/id1296859186/reviews - App overview in markdown: https://appshunter.io/ios/app/bisb-mobile/id1296859186.md - Rating breakdown: 5★ 219 · 4★ 26 · 3★ 6 · 2★ 10 · 1★ 40 ## What do users think of BisB Mobile? Overall sentiment: negative **Pros** - 🚀 Fast account opening - 👍 User-friendly interface - ✨ Easy to use - 💳 Convenient payment options - ✅ Smooth and excellent app - 🇸🇦 Excellent and easy - 💯 Amazing, fast account opening - 🌟 Great app by far - 💡 Innovative features - 😊 Customer-centricity **Cons** - 🐛 App doesn't show all financial info - 🐌 Lagging when switching pages - ❌ International transfer purpose options limited - 🚫 SMS messages not working for international users - 📉 App is very bad - ⚠️ Login issues (password incorrect, Face ID not working) - ❌ PayPal account creation error - ❌ App not working for a while - ⚠️ UI broken on iPhone 14 Pro Max - ❌ Menu options inoperable - 😭 Service is very bad - 🚫 Cannot open account - ❌ Registration blocked, requires branch visit - 🐛 App doesn't load up - ❌ App hasn't been working - 🐛 App stuck on intro screen - ❌ Passport expiry message incorrect - ❌ CPR Card ID expiry update error - 🐛 App stuck on start screen - ❌ Rigid app, can be unreliable - 🐛 App not working properly - ❌ Cannot open account, password incorrect **Commonly reported bugs** - App doesn't show all financial, cards and payments information. - Lagging when switching between pages. - SMS messages not working for users outside Bahrain. - App is bad, requires typing password every time, Face ID doesn't work. - PayPal account created in the app shows an error and cannot be used. - App has not been working for a while. - UI is broken for iPhone 14 Pro Max, menu options at the bottom are inoperable. - App does not load up at all. - App doesn't work anymore. - App is stuck on the intro screen. - App shows 'passport is expired' message incorrectly. - Error when trying to update CPR Card ID expiry date. - App is stuck on the start screen. - App doesn't work properly. - Cannot open account, always says password incorrect. - Corporate access looks broken. - App logs off while processing a transaction. - App takes a long time to transfer to the login page. - App is not starting, or shows a screen with code if it starts. **Most requested features** - Add option for 'Personal Account' or 'Other' for international transfer purpose. - Allow third-party app authentication (Google Auth, Duo) for OTPs. - Enable in-app transaction notifications alongside SMS notifications. - Option to upload CPR in the app. ## Newest reviews (10 of 46) ### 2/5 — Bugs *2025-06-16, version 3.0.4* The app doesn’t show all of the financial, cards and payments information most of the times, I have one credit card that I pay for through the app every month but it doesn’t show in my cards tab, also I have a finance account that used to show in previous versions but not any more besides the lagging when switching between pages ### 3/5 — التحويل الدولي *2025-05-29, version 3.0.3* في حال التحويل الدولي واختيار تصنيف الغرض (شخصي) ثم خانه الهدف من التحويل يجب اختيار الهدف لا يوجد خيار ( حساب شخصي) أو (خيار "اخرى" للكتابة) الخيارات محصورة فقط في: رواتب - مساهمات خيرية - الدعم الأسري - شراء عقارات المقيمين للعقارات بالخارج- شراء غير المقيمين عقارات داخل الدولة. ### 3/5 — Great app but UI breaks *2023-05-16, version 2.9.1* For sure you guys have come a long way and some features are absolutely great and thoughtful The problem I am having is the UI is broken for iPhone 14pro max. The. Menu options at the bottom of the screen are now inoperable like payments transfer. This has been the case for sometime and recently it has gotten worse. Hope you can fix this quickly ### 5/5 — Thank you *2021-03-24* Very clear and easy to use! **Developer response:** Dear customer, Thanks for your feedback and your encouraging words. We are continuously working on adding more features to our app to make your experience better. ### 5/5 — Best app in bahrain by far *2021-02-07, version 2.7.4* Not only first app, but best app by far in terms of functionality and customer centricity. Simply superb. ### 4/5 — Corporate access *2021-01-10, version 2.7.3* Corporate access looks broken, are you aware of it ? ### 1/5 — Worst app ever *2020-04-28, version 2.5.5* It keep showing Msg passport is expired while its not 😒 ### 5/5 — Great App *2020-04-12, version 2.5.4* Love the app. Very user friendly and easy to use. Has all the features you can expect from a mobile banking app. ### 5/5 — Cpr Card ID *2020-03-12* Wonderful app and easy to use it for sending and arranging between accounts, but the only thing is try to fix the Cpr Card ID expiry date update I’m trying to update my Cpr Card ID by using the app and it’s give me an error at end of process. **Developer response:** Dear customer, to help us understand the problem in detail, please share your contact details at DigitalSupport@BisB.com. This will be handled with utmost priority and we would be more than happy to assist you. Thank you! ### 3/5 — Transactions Notifications *2020-02-12, version 2.5.1* Please make transactions notifications possible along with the SMS notifications. Sometimes we don’t have signal coverage or we don’t use the same SIM card while abroad to receive SMSs but we have Internet data or WiFi to receive the notifications through the app. Thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — SMS messages not working *2025-04-07, version 3.0.3* For users outside the kingdom of Bahrain , SMS messages are not working and causing bad experience and not being able to access the app. Writing this review from Saudi Arabia ### 1/5 — السعودية *2025-04-05, version 3.0.3* إذا التطبيق يعجز أن يرسل أرقام الدخول للجوال كيف راح نفتح حساب مع أن جوالي STC وهي كبرى شركات الاتصالات في المنطقة..الحقيقة مستوى كفاءة التطبيق ومرونته مخجل إلى أبعد حد ### 1/5 — خدمه جدا سيئة *2025-03-29, version 3.0.3* الخدمه غير مرضيه للأسف ولا يتوائم مع البنوك الأخرى تعنت في خدمه من غير سبب في فتح الحساب ### 1/5 — سيء جداً *2025-02-22, version 3.0.2* اذا بسجل يقول تأكد من الهوية ورفض اربع محاولات وبعدها قفل التسجيل ويقول ( نرجو زيارة الفرع لاستكمال طلبك ) وانا فاضي اروح للبحرين وهو مكان بعيد جداً مني .! وارجو انهم ما يعقدون الامور اكثر مما ينبغي ### 1/5 — It doesnt work anymore *2023-06-10, version 2.9.2* The app hasnt been working for a while now ### 1/5 — Bad app *2022-12-12, version 2.8.8* Your app is so bad every time I have to log in by typing the password although the password is saved but the app says it’s incorrect and I have to wait for a message to confirm because for some reason the Face ID doesn’t work also. And also I made a PayPal account in the app and I can’t use it because it always says error. FIX YOUR APP ### 1/5 — App does not load up *2021-12-02, version 2.8.3* App does not load up all !!!!!! ### 1/5 — Doesn’t work on my iPhone 12 , *2021-07-31, version 2.8.0* Doesn’t work on my iPhone 12 , I keep getting the logo loading page and nothing happens! ### 1/5 — Won’t let me create an account *2021-04-06, version 2.7.5* When it says Reason for opening account it doesn’t show any options. It won’t let me click on anything and I can’t proceed to the next step without it. Does anyone bother testing these apps before putting them on the App Store? SMH ### 1/5 — stuck on intro screen *2020-08-28, version 2.6.4* app stuck in intro screen it doesnt work ## Most praised reviews (10 highest-rated) ### 5/5 — ممتاز *2025-05-28, version 3.0.3* بطل وسهل 🇸🇦 ### 5/5 — شكراً جزيلاً *2025-05-11, version 3.0.3* شكراً جزيلاً لكم على هذه المبادرة الرائعة ### 5/5 — Easy and fast *2025-01-22, version 3.0.2* Amazing it was fast while opening the account ### 5/5 — تطبيق رائع *2025-01-15, version 3.0.2* تطبيق سلس وممتاز مكتمل ### 5/5 — السعودية *2025-01-09, version 3.0.2* فتح حساب بحريني سريع 👍🏻 ### 5/5 — بنك مبهر *2025-01-06, version 3.0.2* بصراحه يفوق الخيال بنك جدا سهل وممتع ### 5/5 — Fast process *2023-10-15, version 2.9.4* Very fast process to create a bank account ### 5/5 — Apple Pay *2021-10-05, version 2.8.1* Thanks for the update .. your last update ability to add cards on Apple Pay please advise how ? Thanks ### 5/5 — The app has come a long way *2021-09-09, version 2.8.0* The first version was a total flop. But this bank is determined to make things better. As of 2021, the app is quite solid, feels snappy and is very stable. I only wish third party app authentication was an option. Like Google Auth or Due. I travel frequently and my Bahraini phone line won’t be necessarily functioning to recieve OTPs over SMS. Besides, SMS authentication is less secure due to the possibility of “Sim Jacking”. Other than that, this is one of the best Banking apps in Bahrain. ### 5/5 — شكرًا *2021-06-03, version 2.7.8* اشكر الله اني في مملكة البحرين على الدعم المتواصل لرفع راية الوطن الغالي --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*