# BisTrack Delivery

> Mobile proof of delivery and return documentation for businesses. (iPhone/iPad app by Epicor Software Corporation.)

- Source: https://appshunter.io/ios/app/bistrack-delivery/id1228385709 (this page in markdown: same URL + `.md`)
- Developer: [Epicor Software Corporation](https://appshunter.io/developer/578272020)
- Category: Business, Utilities
- Price: Free
- Rating: 2.31/5 from 16 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 50 MB
- Released: 2017-04-27
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bistrack-delivery/id1228385709/reviews.md

## What is BisTrack Delivery?

With Epicor’s BisTrack Delivery, you can:
• Instantly capture a picture of a delivery or return at the job site.
• Instantly document where and when the order was delivered or the return was picked up.
• Instantly capture proof that the order was complete.
• Instantly capture and attach verifiable client signatures to the delivery or return.
• Automatically mark orders as delivered in real-time.
• Capture the geolocation of the delivery, and update your customer information in BisTrack.

BisTrack Delivery is the easy-to-use mobile proof of delivery application that helps your delivery people keep your BisTrack data up to date in real-time at the job site.

BisTrack Delivery supports
• BisTrack Americas 5.0 SP16 or higher with BisTrack Americas Web Applications 5.0.63 or higher
• BisTrack UK 3.9 SP18 or higher with Web Track UK 3.9.10 or higher

## Key features

- Instant photo capture of deliveries/returns
- Document delivery/pickup location and time
- Capture client signatures
- Real-time order status updates
- Geolocation capture
- Update customer information

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/bistrack-delivery/id1228385709/reviews.md

### 3/5 — Feature Request

*2025-09-09*

I’ve trained plenty of employees to use this app at work, and one issue they often stumble upon is deleting mistyped orders in the "Unset Items" tab. The app tries to send these mistyped orders so rapidly that it creates multiple duplicate entries, which then become a hassle to delete one by one.
I’d like to request a feature that allows users to select multiple orders at once, so we can delete all mistyped entries from the "Unset Items" tab. This would be incredibly helpful!

### 1/5 — Poor design and operation

*2025-06-19, version 2025.1.124*

This app mechanics look like it was developed when  smartphones were first invented. It takes far too long to log in, and frequently logs you out. Attaching photos doesn’t always work, and sudden error messages are not uncommon. I would give it zero stars if that was an option. Need a complete rebuild.

### 1/5 — horrible.

*2025-04-09*

we use this app at work.  it all ways freezes up.  to where you have to start all over. do not recommend

### 2/5 — Needs to be more simple

*2024-09-26*

Combine the status and camera pages. Make the camera capable of adding 5-10 pictures at a time then add the delivered/picked up slider to the same page. Keep it in one page rather than moving between them to speed up the process.

### 1/5 — Scanning function broken! Not useable

*2024-07-12*

The scanning function will scan the barcode but about 80% of the time it just closes the app once it reads the scan - you then have to log back in and keep trying until it works again…. Please fix this!!!!

### 1/5 — Horrible

*2024-06-27*

Crashes and gives errors daily. I have to reinstall once a week.

### 3/5 — Journey Aware changing drop order by itself

*2024-03-14*

We don’t have route optimisation setup in BisTrack but the app keeps changing drivers drop order randomly it seems. This is reflected back in BisTrack too. It wasn’t happening before we enabled Journey Aware on each device. Need advice or fix please.

### 1/5 — Stay away

*2023-12-01, version 2023.1.245*

Terrible app.
If I could pick “zero” stars I would.
So many bugs.
So many log in issues on different platforms.
Every update creates new issues that take months to resolve.

If your business operating system requires this app to complete any functions then I wish you luck with patience.
If you can stay away from this app, you’ll do your self a huge favour.

### 3/5 — New camera zoom function scan

*2023-10-03*

New camera zoom function scanning tool would be nice if it would have save ((save settings)) user settings

### 1/5 — Smooth Until

*2023-09-20*

This app works very well, it was and is super smooth once you get it setup using company settings. The catch/glitch I found was that upgrading from an iPhone 8+ to an iPhone 12 PRO max the camera barcode scanner has stopped working almost entirely, there is no zoom feature contained within the app and the focal length just doesn’t want to scan. I suppose it is possible I am doing something wrong but the barcode scanner just flat doesn’t work anymore on my new phone. I get close to the barcode and the image blurs, I get far enough away to have a clear view and the reader doesn’t work because the barcode doesn’t fill the screen.

Update: on version 199 they added a zoom and focus slider to the barcode scanner, on version 206 it’s gone again… functionality back to almost ZERO

## Frequently asked questions about BisTrack Delivery

### What are the system requirements for BisTrack Delivery?

BisTrack Delivery requires BisTrack Americas 5.0 SP16 or higher with BisTrack Americas Web Applications 5.0.63 or higher, or BisTrack UK 3.9 SP18 or higher with Web Track UK 3.9.10 or higher.

### How does BisTrack Delivery help keep business data up to date?

The app allows for real-time updates of order statuses, customer information, and delivery geolocations directly from the job site, ensuring data accuracy.

### Can I capture client signatures with BisTrack Delivery?

Yes, BisTrack Delivery allows you to capture verifiable client signatures directly on the device to confirm deliveries or returns.

### What kind of proof does BisTrack Delivery capture?

It captures photos of deliveries or returns, client signatures, and geolocation data to provide comprehensive proof of service.

### Is BisTrack Delivery available on Android devices?

BisTrack Delivery supports iPhone, iPad, and iPod devices. Information regarding Android support is not provided in the current data.

### What is the user rating for BisTrack Delivery?

BisTrack Delivery has a rating of 2.2 stars based on 17 ratings, indicating a mixed user reception.

### How often is BisTrack Delivery updated?

The latest version, 2025.2.156, was last updated on March 25, 2026, suggesting a recent update cycle.

### Does BisTrack Delivery have ads?

No, BisTrack Delivery does not contain advertisements, as indicated by the 'hasAds' flag being false.

## Version history (last 5 releases)

### 2026.1.129 — 2026-07-04

• Bug fixes and stability improvements for BisTrack Delivery, including a fix for a recent crash. We also improved the signature capture screen with a more responsive layout and quicker barcode scanning access.

### 2025.2.156 — 2026-03-25

• Addressed an error when capturing location data for a delivery address.
• Addressed an error when an invalid URL is saved. 
• Addressed an error when losing network connection with instances configured for Epicor Warehouse Management.

### 2025.2.155 — 2026-03-12

• Addressed an issue when opening signature capture a second time when using journey aware
• Addressed an issue where the selected map application was not being followed

### 2025.2.151 — 2026-02-20

• Addressed an issue where the arrival time for the return to branch was not being recorded

• Addressed an issue with one time addresses on credit notes

### 2025.2.148 — 2026-02-11

• An error could occur when loading a journey containing a customer return

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## More apps by Epicor Software Corporation

- [Web Track](https://appshunter.io/ios/app/web-track/id469537336)
- [Mobile Manager - Eagle](https://appshunter.io/ios/app/mobile-manager-eagle/id478343486)
- [Epicor Mobile Admin](https://appshunter.io/ios/app/epicor-mobile-admin/id486058684)
- [Concord Lumber Web Track](https://appshunter.io/ios/app/concord-lumber-web-track/id510085679)
- [Hancock Lumber Web Track](https://appshunter.io/ios/app/hancock-lumber-web-track/id510737483)
- [Merkley Supply Web Track](https://appshunter.io/ios/app/merkley-supply-web-track/id510752489)

All apps by Epicor Software Corporation: https://appshunter.io/developer/578272020

## Related topics

[bistrack delivery](https://appshunter.io/ios/topics/bistrack-delivery) · [bistrack](https://appshunter.io/ios/topics/bistrack) · [bistrack stock](https://appshunter.io/ios/topics/bistrack-stock) · [bistrack count](https://appshunter.io/ios/topics/bistrack-count)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*