# bitaksi - your closest taxi! — Request the closest taxi!

> On-demand taxi service connecting users with nearby, highly-rated drivers. (iPhone/iPad app by Bitaksi Mobil Teknoloji.)

- Source: https://appshunter.io/ios/app/bitaksi-your-closest-taxi/id589500723 (this page in markdown: same URL + `.md`)
- Developer: [Bitaksi Mobil Teknoloji](https://appshunter.io/developer/965534441)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.80/5 from 22,941 App Store ratings · 493 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 256 MB
- Languages: American English, Turkish
- Released: 2013-03-05
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bitaksi-your-closest-taxi/id589500723/reviews.md

## What is bitaksi?

Fast matching, top-rated drivers, and easy payment are waiting for you!

Why Bitaksi?

The closest taxi:
Fast, smart matching connects you with the closest driver.

Top rated drivers:
Ride safely with the best drivers, rated by millions of bitaksi users.

Share your trip:
Easily share your live trip details with loved ones—let them know you’re safe with bitaksi.

Fast and secure payments:
Your payments are always safe with Masterpass infrastructure.

Rate your experience:
Your feedback matters. Rate your driver and help us improve every trip.

24/7 customer support:
Need help? bitaksi’s customer support team is always ready to assist you.

Large taxi comfort:
Travel with ease in spacious 8-passenger taxis—perfect for larger groups.

Luxury taxi privileges:
Enjoy premium rides with extra legroom and stylish vehicles.

Pet taxi:
Travel comfortably with your pet by your side.

## Key features

- Fast taxi matching
- Top-rated drivers
- Live trip sharing
- Secure payments
- Driver rating system
- 24/7 customer support
- 8-passenger taxis available
- Luxury ride options
- Pet-friendly taxis

## What do users think of bitaksi?

Overall sentiment: negative

**Pros**

- 👍 Convenient and efficient app
- 🚀 Quick taxi pickup
- 💡 Useful for avoiding taxi scams
- 🚕 Great for tourists in Turkey

**Cons**

- 🐛 Glitches with payment processing
- 🤑 Drivers try to overcharge
- 🤯 Poor customer service
- 🚫 Drivers often cancel or refuse rides

**Commonly reported bugs**

- App crashes or freezes
- Unable to register or activate account
- Incorrect route/destination information

**Most requested features**

- Ability to report problematic drivers
- English language support
- More transparency on pricing
- Real-time location tracking

## Recent user reviews (10 of 493)

All indexed reviews: https://appshunter.io/ios/app/bitaksi-your-closest-taxi/id589500723/reviews.md

### 5/5 — TAXI EN TURQUIE

*2026-08-10*

Très bonnes expériences taxis propres

### 1/5 — zero control over drivers

*2026-08-09*

Terrible experience and zero control over drivers
Bitaksi lacks proper driver regulation and passenger protection against greedy practices. During my last ride, the driver kept driving in circles on the same road just to inflate the meter price. Even when I repeatedly asked him to stop and let me out, he refused and kept driving. Passengers are completely at the mercy of driver greed with no safety or accountability rules from the app. Extremely disappointed and unsafe experience.

### 1/5 — Unreliable for visitors, cards stop working with no warning

*2026-08-02, version 9.1.5*

I used BiTaksi for several trips in Turkey with my Bank of America credit card, which the app had already verified through an SMS text code. Then, without any warning or explanation, the app suddenly stopped accepting the same card. No notification, no error message that made sense — it just stopped working mid-trip planning.

This left me stranded without a reliable way to pay for rides during my visit. For a service that tourists depend on, this is a serious problem. If a card is verified once, it shouldn’t just stop working randomly. BiTaksi needs a more dependable payment system for international visitors, or at least clear communication when something changes.

Can’t recommend this app to other visitors until this is fixed.

### 5/5 — Thanks

*2026-08-02, version 9.1.5*

Good application  thank you

### 3/5 — A convenient ripoff

*2026-07-31, version 9.1.5*

An expensive taxi solution especially if you don’t speak the language. It tends to take a longer route for a more expensive fare.

### 1/5 — No one picking

*2026-07-23, version 9.1.4*

No one picking the job

### 5/5 — Cappadocia Cab

*2026-07-22, version 9.1.4*

Very convenient app for passengers who need immediate rides. And Kerem my driver was very gentleman. I appreciate his chivalry.

### 5/5 — Ride book by App

*2026-07-17, version 9.1.3*

Drivers are very good and helpful and fixed prices 
No rough pricing

### 1/5 — doesn’t help with scammer drivers

*2026-07-07, version 9.1.1*

allows scammers to put whatever they want as the final charge. when you complain they do nothing.

### 1/5 — Useless don’t download it. Public transport is very good and Uber is coming.

*2026-07-01*

I gave it a try as in theory uber was not working there yet and I arrived to late for the underground and the experience was not very good.
I did everything it was recommended, auto pay, taximeter, etc, still, you won’t get any taxi if you do not pay priority fees, and then the taximeter is useless as the taxi driver will ALWAYS insert the price he wants, so either you act vigilante and have a fight with the driver telling him he is robbing you or you accept and pay. I did both and it tiring. Don’t bother just take a normal taxi if you need it would exactly the same, you wk t wait at all as they are always there and they will charge whatever they want any ways. The two problems an uber-like app should solve: calling a taxi fast and tracking the route to calculate the payment are not solved in this app.

## Frequently asked questions about bitaksi

### What does Bitaksi do?

Bitaksi is a taxi-hailing application that connects users with the closest available drivers. It focuses on fast matching, ensuring you get a ride quickly. The app also emphasizes driver quality through a rating system and provides features for secure payments and trip sharing.

### What are the key features of Bitaksi?

Key features include fast and smart matching to find the closest taxi, access to top-rated drivers, the ability to share live trip details with loved ones for safety, and secure payment processing. Users can also rate their drivers, access 24/7 customer support, and book larger 8-passenger taxis or luxury vehicles.

### How much does Bitaksi cost?

The application itself is free to download and use. While the app doesn't charge for its services, users will pay for the taxi rides they book through the platform. Specific pricing for rides will vary based on distance, time, and any applicable surge pricing.

### Can I travel with my pet using Bitaksi?

Yes, Bitaksi offers a pet taxi service, allowing you to travel comfortably with your pet. This feature ensures that both you and your furry companion can reach your destination without worry.

### What are the benefits of using Bitaksi for group travel?

Bitaksi provides options for larger groups by offering spacious 8-passenger taxis. This makes it convenient for families or friends traveling together to book a single vehicle, ensuring everyone can travel comfortably and efficiently.

## Version history (last 5 releases)

### 9.1.10 — 2026-08-22

- This version includes bug fix and improvements.

### 9.1.9 — 2026-08-17

- This version includes bug fix and improvements.

### 9.1.8 — 2026-08-13

We’ve made various performance improvements to enhance your overall experience.

### 9.1.7 — 2026-08-11

We’ve made various performance improvements to enhance your overall experience.

### 9.1.6 — 2026-08-04

We’ve made various performance improvements to enhance your overall experience.

## Apps similar to bitaksi

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| --- | --- | --- | --- |
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## More apps by Bitaksi Mobil Teknoloji

- [Bitaksi Sürücü Uygulaması](https://appshunter.io/ios/app/bitaksi-surucu-uygulamas/id1528351335)

All apps by Bitaksi Mobil Teknoloji: https://appshunter.io/developer/965534441

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*