# Bitcoin Cash Wallet Freewallet — user reviews > 51 indexed App Store user reviews of Bitcoin Cash Wallet Freewallet by Wallet services Limited, rated 3.55/5 from 105 ratings. - Source: https://appshunter.io/ios/app/bitcoin-cash-wallet-freewallet/id1268542249/reviews - App overview in markdown: https://appshunter.io/ios/app/bitcoin-cash-wallet-freewallet/id1268542249.md - Rating breakdown: 5★ 56 · 4★ 10 · 3★ 5 · 2★ 4 · 1★ 30 ## Newest reviews (17 of 51) ### 5/5 — Fantastic *2019-12-26, version 1.0.33* Fantastic looking crypto wallet with a great team that care about security. ### 5/5 — Excellent work *2019-12-25, version 1.0.33* Perfect perfect perfect perfect, best, best best, best wallet. Thank you, freewallet team, excellent work. ### 5/5 — Best bch wallet *2019-12-24, version 1.0.33* Best Crypto currency app I ever used, best looking UI, absolutely perfect. ### 5/5 — Nice wallet *2019-12-22, version 1.0.33* I'm new to crypto coins, I have found Freewallet easy to understand, easy to use, and looks good too. I did have a problem, but it was sorted out using their support and chat areas. **Developer response:** Hi, thank you so much for taking the time to share this with us! We truly appreciate your support and hope you will continue using our app for your future transactions. ### 5/5 — Amazing wallet *2019-12-19, version 1.0.33* Amazing wallet, been loving it now for over 2 years. ### 5/5 — Thank you, guys! *2019-12-17, version 1.0.33* This is a great wallet, wonderful support, keep it up! ### 5/5 — Very good *2019-12-16, version 1.0.33* I love this wallet, I have a lot of others but use this one the most. ### 5/5 — Secure app *2019-12-15, version 1.0.33* Good App, I've been using this wallet long time ago and security is first. ### 5/5 — Great app *2019-12-14, version 1.0.33* Great app, easy to use and fantastic customer support ### 5/5 — 5 stars! *2019-12-12, version 1.0.33* This is one of the best wallets I’ve ever used. It has a very user-friendly design and some really nice features. I’m definitely giving it 5 stars. **Developer response:** Hi, thank you so much for taking the time to share this with us! We truly appreciate your support and hope you will continue using our app for your future transactions. ### 5/5 — Like this wallet *2019-12-10, version 1.0.33* Of all the wallets I’ve used, I like this one the best! Freewallet team is great and fast. ### 5/5 — The best wallet *2019-12-10, version 1.0.33* Awesome wallet. Very easy to use. I have had no problems with the app. It works great. ### 5/5 — I love BCH wallet *2019-12-09, version 1.0.32* As a big fan of Freewallet, I love this wallet, too. This app has everything you would need. To anyone who’s still hesitant to try it: you will not be disappointed! It’s one of the best apps! **Developer response:** Hi Elo, thank you so much for taking the time to share this with us! We truly appreciate your support and hope you will continue using Bitcoin Cash Wallet for your future transactions. ### 5/5 — Very secure wallet *2019-12-08, version 1.0.32* One of the most secure and feature-full wallest available. Super fast, simple user-friendly design. Highly recommend this wallet! **Developer response:** Hi, thanks for your positive feedback, security is one of our top priorities in Freewallet! ### 5/5 — The best wallet ever *2019-12-07, version 1.0.32* The best wallet ever. Simple, customizable, great looking and great working. I love it. ### 5/5 — Great wallet *2019-12-06, version 1.0.32* Generally no issues with this wallet, simple to use. Transactions sometimes take a bit to process but obviously, that’s just the other end taking its time. **Developer response:** Hi, thanks for the 5 stars! ### 5/5 — It’s wonderful *2019-12-05, version 1.0.32* Wonderful app. It’s user-friendly. I’m already recommending this app to friends. Please keep up the good work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow *2023-11-23* Coins will show as pending after 3 confirmations, and balance isn’t updating, so I can’t send coin out. Unacceptable. EDIT response: the transaction should post on first confirmation. It took almost 20 confirmations before it was available in my wallet. Your software is unnecessarily slow. **Developer response:** Hi! Transactions can take a while to get confirmed and posted in the network; the transaction speed depends on the current network conditions. If you'd like to verify your transaction's status, please submit a support ticket (https://bit.ly/2rgGdRw); we'd be glad to help. UPD: Kindly note that transaction processing speed depends on the current network load. When the network is busy, delays in transaction processing are usual. ### 1/5 — Missing 2500 bch *2021-06-18, version 2.5.9* I’m missing 2500 bch that was successfully sent two weeks ago. My wallet never updated and even after contacting support to have the exchange done, I’ve not been contacted back. ### 1/5 — I regret downloading *2020-02-26, version 2.1.0* I deposited some money but I can’t withdraw it. It says I need to verify my email. I’ve been doing it x10 but the app still not letting me withdraw 🤦‍♂️ ### 1/5 — I lost 1000 usd *2019-06-20, version 1.0.30* I transferred $ 1,000 to tether free wallet, but my balance is $ 0 in this wallet. After 5 days, I still did not receive any specific support. Using this wallet is not recommended at all ### 1/5 — DO NOT FALL FOR THIS SCAM!!!!!!!!!! *2018-12-09, version 1.0.28* Completely unprofessional. Fraudulent con artists pretending to be financial institution. They’ll disable your ability to withdraw your coins for a multitude of mindless reasons. Making it impossible to get your coins redeemed. These people should be jailed for their continual criminality perpetrated online via iOS apps let alone the internet. I am in the process of filing a formal grievance with the SEC and BBB. Save your crypto and don’t waste your money or time with these imposters! **Developer response:** Hello Yatti Ho, could you please let us know more about the issue you've encountered with withdrawing the funds? I will be more than happy to offer you personal assistance, please feel free to email at lauren@freewallet.org UPD: Hi Yatti Ho, we have not heard from you yet. We are here to help you: please share your user ID or support ticket number. Thanks in advance! ### 1/5 — Scam *2018-06-29, version 1.0.21* two of my friends’s money is stolen by using the app. Just google that , you could find many similar case ### 1/5 — SCAM！！ they steal your money *2018-06-29, version 1.0.21* 1 my money is hold and frozen for 4 month and I still cannot withdraw my money. They ask you offer years before transactions even before you create an account. 2 how they steal your money? For they keep the private key. Remember if you cannot hold private key by yourself, the money is not yours 3 two of my friends’s money is stolen by using the app. Just google that , you could find many similar case **Developer response:** gangliuleon, you can resume all operations on your Freewallet account now. Sorry to read your review under our Bitcoin Cash Wallet. As we remember, you were dealing with our Ethereum wallet only. We hope that you can remove this review because your situation has been successfully resolved. As for other points covered here: - We are working on the feature that will allow exporting your wallets to PC or another service. - Please provide your both friends' user ID; we'll be glad to look into their cases and assist! Otherwise, this review would be deemed by as part of the defamation campaign. ### 1/5 — LOGIN *2018-03-23, version 1.0.15* Why can’t I log in. Even tried resetting my password and it’s keep giving me this error notice. Hope you guys didn’t scam me, and take my money! ### 1/5 — Scam *2018-01-21, version 1.0.15* Transferred Bitcoin to Bitcoin cash. Transaction took forever and I thought I lost all my money. Now I’m trying to sell it and it will not send completely. Hate this app. ### 1/5 — My wallet dissapeared! *2018-01-19, version 1.0.13* I'm a miner and used bch to store my earnings. Opened the app one day and all my earnings were gone. Note sure if it's a glitch or they stole my wallet. So rediculous you can't get your private keys off the app to recover elsewhwrw. Either they're incompetent or this is a scam. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice *2020-04-13, version 2.1.0* Very cool and useful crypto wallet app. Highly recommended to all people ### 5/5 — Great app *2020-03-01, version 2.1.0* The app is awesome. Great UX and very easy to use. Highly recommend it. Thanks ### 5/5 — Easy to use *2020-01-06, version 1.0.33* Simple and user-friendly interface makes it easy for beginners like myself to use it. Thanks for your app, guys! **Developer response:** Hi, thanks for your kind words! ### 5/5 — Recommend this wallet *2020-01-05, version 1.0.33* Nice app! It’s one of the most trusted wallets in the crypto world, where I can store my assets! I highly recommend it. ### 5/5 — 5 stars is a must *2020-01-04, version 1.0.33* BCH wallet works great! It is easy to use. You don’t need a tutorial before you can use this wallet - very user-friendly! 5 stars is a must! **Developer response:** Hi, thanks for the great rating! ### 5/5 — Great Wallet *2020-01-03, version 1.0.33* Great Crypto Wallet! I have been using this wallet for quite some time and it quickly became one of my favorite crypto wallets out there. Definitely - 5 stars! **Developer response:** Hi, thanks for the 5 stars! ### 5/5 — Awesome wallet *2020-01-02, version 1.0.33* I really enjoy the usability and features this wallet has. I haven’t had any problems with using it. Good work, guys. 5 stars! **Developer response:** Hi, thanks for your kind words! ### 5/5 — BEST bch wallet *2020-01-02, version 1.0.33* BCH Wallet is the BEST Crypto Wallets Ever! Very Secured! User-friendly! It has a very fast transaction system - the transaction fee is very low! ### 5/5 — Thank you guys *2019-12-30, version 1.0.33* No better wallet than this, thank you guys so much for all you do! ### 5/5 — Fantastic way to store your BCH *2019-12-27, version 1.0.33* It's an amazing experience and fantastic way to manage, store and exchange your BCH. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*