# Bitcoin.com: Crypto Wallet — user reviews > 1,848 indexed App Store user reviews of Bitcoin.com by Bitcoin.com, rated 4.70/5 from 44,977 ratings. - Source: https://appshunter.io/ios/app/bitcoincom-crypto-wallet/id1252903728/reviews - App overview in markdown: https://appshunter.io/ios/app/bitcoincom-crypto-wallet/id1252903728.md - Rating breakdown: 5★ 38,817 · 4★ 2,431 · 3★ 1,180 · 2★ 553 · 1★ 1,996 ## What do users think of Bitcoin.com? Overall sentiment: negative **Pros** - 🚀 Extremely fast and convenient crypto trading platform - 🔒 Highly secure and reliable wallet - 👍 User-friendly and intuitive interface - 💡 Supports both Bitcoin (BTC) and Bitcoin Cash (BCH) - 🚀 Quick and easy transactions **Cons** - 🐛 App crashes and becomes unresponsive after updates - 💰 High transaction fees and hidden charges - 🚫 Restricted functionality in certain regions - 🤔 Confusing presentation of BTC and BCH wallets - 🚫 Inability to withdraw or sell cryptocurrency **Commonly reported bugs** - Wallet balances not updating correctly - Transactions getting stuck or delayed - Login/authentication issues - Compatibility problems with newer devices **Most requested features** - Add support for more cryptocurrencies - Improve customer support and response times - Provide more transparency around fees and charges - Implement better security measures to prevent hacking - Allow users to easily switch between BTC and BCH wallets ## Newest reviews (14 of 1,848) ### 5/5 — Easy to use *2026-08-21, version 9.33.0* New to crypto, app easy to use ### 5/5 — Love it *2026-08-19, version 9.34.0* This is going to be way and the more I learn the more better it gets ### 5/5 — Wonderful *2026-08-13, version 9.33.0* Amazing ### 5/5 — Awesome *2026-08-09, version 9.33.0* New to the bitcoin world and I’m loving it the app makes it super easy to learn everything and earn!! ### 5/5 — Muy bien la app *2026-08-05, version 9.32.0* Lo mejor ### 5/5 — Google *2026-08-02, version 9.30.0* Gr ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!! *2026-08-01, version 9.32.0* Please read carefully, I lost my money few weeks ago in bitcoin investment. I lost over £155,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at DsmartGuru @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back. ### 4/5 — Hidden Fees *2026-07-31, version 9.32.0* Truly the charges are outrageous you are shown one thing and then you receive less. There are hidden fees other than that the app itself is awesome. I shouldn’t complain because I am not a big fan of bitcoins. Husband loves it so it is his money not mine. ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solution!! *2026-07-30* Read carefully, I understand the distress such situations can cause losing $450,000 worth of bitcoin to scammers, they are still some steps you can take to recover your lost funds, the best to get in touch with Cybertech076@gmail •com they also help me out to recover my stolen Bitcoin back from scammer successfully, Frank safe group is the best when it comes to cryptocurrency recovery or any type of recovery services. They're the best. Thank you for the assistance! ### 5/5 — Fees *2026-07-29, version 9.30.0* Take so much money for the fees ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!! *2026-07-28* Please read carefully, I lost my money few weeks ago in bitcoin investment. I lost over £155,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at DsmartGuru @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back. ### 5/5 — Satisfied *2026-07-27, version 9.30.0* The best investment I made ### 5/5 — Cool app *2026-07-26, version 9.30.0* Best ever ### 5/5 — The best bitcoin exchange in Australia *2026-07-23, version 9.30.0* I love it ## Most critical reviews (10 lowest-rated) ### 1/5 — Not worth it *2026-08-24, version 9.34.0* Got $10 just sitting there that I can’t withdrawal. App sucks not worth it. ### 1/5 — Garbage *2026-08-14, version 9.33.0* Absolutely garbage. Used this for a while no issues ever varified everything worked fine then all of a sudden it’s constantly having problems delayed processing delayed this you need to take this selfie that selfie verify you are you what are doing with your coin what’s your purpose. News flash I don’t need your permission to spend my money anyway I see fit. Better hope your legal team is really good. ### 1/5 — $22? *2026-07-31, version 9.32.0* You have to buy a min of $22 that’s ridiculous ### 1/5 — Its good but needs to be more efficient *2026-07-28, version 9.30.0* Support can be given better ### 1/5 — Fees are crazy *2026-07-22, version 9.30.0* Does not support lightning wallet cost to much for this poor guy ### 1/5 — Crazy wait time *2026-07-20, version 9.30.0* You would think that having bitcoin wallet would make things easier. After purchasing my bit coins I had to wait 1 hour for it to appear in my wallet. PayPal did it instantly. ### 1/5 — No *2026-07-17, version 9.30.0* Fees are outrageous App takes too long Customer support services is very poor ### 1/5 — horrible, horrible fees and takes a long time *2026-07-01, version 9.27.0* this is my last resort Wallet if the others aren’t working, it takes almost $100 in fees for just $300. Also takes a long time compared to the other apps to get the funds in your wallet. I was up until five in the morning, waiting for funds. ### 1/5 — Scam *2026-06-22, version 9.26.1* My money has been locked on this app for 2 years do not deposit your money on this app for 2 years I have been trying to get my money do not buy ### 1/5 — SCAM *2026-06-15, version 9.25.0* SCAM ## Most praised reviews (10 highest-rated) ### 5/5 — Bitcoin *2026-09-01, version 9.35.1* Easy fast low cost keep your 12 phrases ### 5/5 — Alfred’s *2026-08-31, version 9.35.1* Sockeye54 ### 5/5 — It was a lil bit weird *2026-08-30, version 9.35.0* It was a lil bit weird but i was able to make through ### 5/5 — Nice! *2026-08-28, version 9.35.0* This is cool. ### 5/5 — Excellent *2026-08-28, version 9.35.0* Best app ### 5/5 — good *2026-08-27, version 9.34.0* it was good! ### 5/5 — Absolutely *2026-08-27, version 9.35.0* Perfect ### 5/5 — IDK *2026-08-27, version 9.35.0* Well rates and fees are a little high but good platform ### 5/5 — Review *2026-08-23, version 9.34.0* Love the app ### 5/5 — Love it *2026-08-21, version 9.34.0* Perfect for beginners --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*