# Bitdefender Central — user reviews

> 536 indexed App Store user reviews of Bitdefender Central by Bitdefender SRL, rated 4.80/5 from 10,915 ratings.

- Source: https://appshunter.io/ios/app/bitdefender-central/id969933082/reviews
- App overview in markdown: https://appshunter.io/ios/app/bitdefender-central/id969933082.md
- Rating breakdown: 5★ 9,251 · 4★ 1,313 · 3★ 244 · 2★ 42 · 1★ 65

## What do users think of Bitdefender Central?

Overall sentiment: neutral

**Pros**

- 🚀 Effective protection
- 🔒 Reliable security
- 👍 User-friendly
- 🚀 Thorough scanning
- 🚀 Easy to use
- 👍 Provides peace of mind

**Cons**

- 🐛 Crashes and freezes
- 🔋 Battery drain issues
- 🔍 Confusing interface
- 💰 Expensive subscription
- 🤖 Buggy software
- 🤖 Unreliable performance

**Commonly reported bugs**

- Frequent app crashes on iOS 11+
- Web protection randomly disabling itself
- Inability to delete email addresses from account
- Inconsistent behavior across different devices
- Lack of support for older devices

**Most requested features**

- Improve mobile app responsiveness
- Add more customization options
- Enhance parental control features
- Provide better visibility into device protection status
- Improve compatibility with other VPN services

## Newest reviews (17 of 536)

### 3/5 — The fix

*2026-08-28, version 3.7.8*

Trying to get to other devices through B central is pretty difficult.

### 4/5 — Cơ sở dữ liệu chưa kĩ lắm

*2026-07-13, version 3.7.8*

Dùng iphone 12 mà pin chai khá nhiều mà cứ bắt lên ios 26 mới nhất cho an toàn??? Trong khi đang dùng bản vá bảo mật 18.7.8 cũng rất ok mà. Cho 4 sao là nhịn tức lắm rồi á

### 3/5 — Limited VPN

*2026-06-09, version 3.7.8*

I was very disappointed that after cancelling my previous Antivirus and subscribed to the the bitdefender total security to find out the VPN was limited. I thought I was moving to a better provider but as it turned out it wasn’t.

### 3/5 — Issues aren’t resolved

*2026-04-29*

Due to long time victim of rat and key logger attack.
Needs your attention

**Developer response:** That sounds concerning. If you suspect ongoing malware activity, our support team can help review logs and advise next steps. Please reach out to bitsy@bitdefender.com so we can look into your case.

### 5/5 — Online safety act SOB

*2026-04-18, version 3.7.8*

PLEASE CREATE A WORKAROUND regarding the age verification that dropped like a virus without any heads up!

### 5/5 — Subscription running out

*2026-03-30, version 3.7.8*

Seems to work fine, but I really not got a clue what’s happening.. questions and I want to ask, no Support.. only about two weeks later.. if I owned a Ferrari or six.. I have read it would be better.. I’m going to try Norton 360.. I have to do… I’ve already spoken to their Support… been with you for over three years never been anywhere near.. Tony Yeomans

### 5/5 — Smt

*2026-03-14, version 3.7.8*

This is genuinely an amazing app fr yall should get if yall doing anything😏 on the web ight peace ✌️

### 5/5 — Ochrona Iphona

*2026-03-12, version 3.7.8*

Nie opóźnia telefonu podczas pracy

### 4/5 — AP

*2026-03-01, version 3.7.7*

On s’y perd quand on a un compte avec plusieurs appareils à protéger

### 5/5 — Excelente

*2026-02-28, version 3.7.7*

La mejor app y utiliza pocos recursos

### 5/5 — Excellent Support Service

*2026-02-13, version 3.7.7*

After Sales Support really excellent. I have Box2 and support service really excellent. Security is excellent. Highly recommended.

### 5/5 — Excelente antivirus, liviano y confiable

*2026-02-13, version 3.7.7*

Soy ingeniero en informática y, tras probar varias soluciones, Bitdefender me parece de lo mejor en equilibrio entre seguridad y rendimiento. Detecta amenazas con buen criterio, consume pocos recursos y no se vuelve invasivo con alertas innecesarias. La app es clara y simple para usuarios no técnicos, pero mantiene opciones útiles para quien quiere más control. En general, muy recomendable.

### 3/5 — App asks for a rating, can’t use it unless you quit app

*2026-02-02, version 3.7.7*

A pop up comes up asking you to rate the app in the app store and no matter what you choose it doesn’t close and you can no longer use the app. You have to quit and restart then you can use it again until the pop up shows up again

### 5/5 — Good protection

*2026-01-31, version 3.7.7*

I really feel protected by bitdefender!

### 2/5 — I am getting ready ticket off with what is going on with the fully paid subscription I’d paid for

*2026-01-25, version 3.7.7*

I haven’t gotten any help with my actual paid for subscription when this app and my other services are showing that I have a full subscription for one of your top products and this is only showing that I have the free mobile app and the standard version of the vpn and I have always been sending support emails that something wasn’t right and my vpn is suppose to be the unlimited version and it is only showing the standard version of the vpn and I’ve had nothing but problems with getting error messages all the time and then I didn’t purchase this from the App Store because I got ripped off once before and they wouldn’t even give me a refund and I am not using this total security subscription and this app is showing two different types of services so what is going on with all of these services and I am seriously about to fully deactivate all of these things and apple will not help you with any of these services and I am feeling like I am just getting screwed around my mobile app was showing even this Ai chat support and then it totally disappeared and nothing to do with this app is the same anymore and I certainly didn’t get the free version of this app and I suppose apple except you to purchase a mobile subscription after I’ve already paid for a full subscription

### 5/5 — Good Security Tool

*2026-01-22, version 3.7.7*

Works well, does all that is necessary.

### 5/5 — Security

*2026-01-20, version 3.7.7*

I am very impressed

## Most critical reviews (10 lowest-rated)

### 1/5 — For some reason, this is the only Bitdefender app missing a Dark Icon.

*2026-04-01, version 3.7.8*

Can you guys please update this app’s icon to the current standard of app icons, introduced in iOS 18?

I’m confused why this is the only Bitdefender app installed on my iPad and iPhone, missing the Dark Icon feature that was introduced in iOS 18? Apple devices are now running os versions “26” and this app is behind.

Every other Bitdefender app installed on my devices, has the Dark Icon feature, so it’s quite strange that the Central app doesn’t have a Dark Icon and is sticking out like a sore thumb with its white background, while the other Bitdefender apps… have a black background on their icons.

### 1/5 — Not the good guys after all

*2026-02-26, version 3.7.7*

Be weary, don’t trust them to have access to your devices or data. So disappointing.

### 1/5 — Molta strada

*2026-02-17, version 3.7.7*

C’è molta confusione

### 1/5 — Esta seguridad No funciona correctamente

*2026-01-20, version 3.7.7*

Haciendo uso de su seguridad y utilizando su VPN, mi tlf y cuenta bancaria han sido intervenidas,la empresa vende muy bien su supuesta seguridad pero a la hora de responder, no investiga, no se hace responsable y delega en ti su propio trabajo, no recomiendo esta plataforma.

### 1/5 — NoNoNoNoNo!!!!!!!!?

*2026-01-14, version 3.7.7*

1. man bittet um Erlaubnis meine Daten mit anderen zu teilen!
……..hä………………………
2. ordnet sich nicht in Mobilfunk Apps ein nur in Apps.
………….hä…………………
Wird sofort gelöscht!!!

### 1/5 — Müll

*2025-11-11, version 3.7.7*

lässt sich nicht altivieren

### 1/5 — Oh Dear

*2025-10-24, version 3.7.7*

App won’t let me sign in

### 1/5 — 👎

*2025-10-11, version 3.7.6*

Bitdefender central , it maybe a good security suite but communications between devices is terrible :   I  have 3 devices at the moment , my iPhone says that my  other devices
Are at risk and should be fix then I open my iPad and is working fine but it also says it is at risk and when I click to fix it say that my iPad is not registered on the account but under DEVICES : all 3 devices appears under my account , re-started the iPad  and also re-installed the app but  still  the some.

### 1/5 — No language select, no recent updates

*2025-09-19, version 3.7.6*

Pathetic, really

### 1/5 — BD Centrál

*2025-09-15, version 3.7.6*

App Is very slow. Please change Developers and Test team

## Most praised reviews (10 highest-rated)

### 5/5 — En confiance

*2026-07-24*

j’utilise depuis plus de 5ans Bidefender et au niveau des demandes d’interventions, aucun souci, toujours présent pour aider à distance rapidement. Je suis toujours satisfaite.

**Developer response:** Merci pour votre fidélité depuis plus de 5 ans ! Nous sommes ravis d’apprendre que notre assistance a toujours été à la hauteur de vos attentes et que vous êtes satisfaite de votre expérience. Votre confiance nous est précieuse.

### 5/5 — Umpire

*2026-07-11, version 3.7.8*

Safe!!

### 5/5 — 10 Years of Protection

*2026-06-21, version 3.7.8*

All apps easy to navigate. Won’t be changing supplier anytime soon. 👏🏻

### 5/5 — VPN

*2026-06-18, version 3.7.8*

OK

### 5/5 — Bence iyi

*2026-06-10, version 3.7.8*

Birçok dolandırıcı siteyi önlüyor Deneyin derim Total security kullanıyorum hem cepte hem pc lerde

### 5/5 — Bifdefender

*2026-05-29, version 3.7.8*

Excelent

### 5/5 — BitDefender

*2026-05-22, version 3.7.8*

Produit complet

### 5/5 — Best antivirus

*2026-05-07, version 3.7.8*

Great strong fast

### 5/5 — Bitdefender Central

*2026-04-26, version 3.7.8*

Excellent app. I like it.

### 5/5 — Just Outstanding Performance

*2026-04-21, version 3.7.8*

It’s just outstanding n excellent just go for Bitdefender! Very highly recommended! Spot on!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
