# Bite by Sodexo — user reviews

> 50 indexed App Store user reviews of Bite by Sodexo by Sodexo, Inc., rated 1.79/5 from 70 ratings.

- Source: https://appshunter.io/ios/app/bite-by-sodexo/id1020283507/reviews
- App overview in markdown: https://appshunter.io/ios/app/bite-by-sodexo/id1020283507.md
- Rating breakdown: 5★ 8 · 4★ 2 · 3★ 4 · 2★ 5 · 1★ 49

## Is Bite by Sodexo safe?

Bite by Sodexo does not appear safe based on available data. The AppsHunter Safety Score for Bite by Sodexo is 43 out of 100. This assessment is based on 70 user ratings, with an App Store average of 1.8 out of 5. Of 68 App Store ratings, 14.7% point to a safe experience, 5.9% suggest some concerns, and 79.4% point to a risky experience.

## Is Bite by Sodexo legit?

Bite by Sodexo is no longer available in the App Store. The AppsHunter Legitimacy Score for Bite by Sodexo is 35 out of 100 points across 7 verification signals from App Store and developer data.

## Newest reviews (13 of 50)

### 1/5 — Non functioning

*2021-11-20, version 5.79 (1203)*

It doesn’t even update at my school anymore so I don’t know what they’re serving, which totally defeats the purpose of the app.

### 1/5 — Doesn’t work on iPhone 13

*2021-11-19, version 5.79 (1203)*

Well. That was pretty useless. Can’t go past the intro screen.

### 1/5 — Logan Sanchez

*2021-10-06, version 5.77 (1196)*

This app is terrible, I order something and the message I get is “object reference not set to an instance of an object” no matter what I order, this is unsatisfactory, do not get the app, it’s horrible! -_-

### 1/5 — It won’t order food & no menu

*2021-10-04, version 5.77 (1196)*

What is this app for?

### 1/5 — Waste of time

*2021-09-16, version 5.77 (1196)*

Sodexo food is atrocious and overpriced. In addition, the only way to view my school’s menu is through this app. When I look at ANY of the dining options there is 0 information and the app is never updated. Downloading this app was a complete waste of time and Sodexo was the worst thing to ever happen to WVU

### 2/5 — Bite app

*2021-07-15, version 5.73 (1190)*

It needs to have a better update app for all the devices

### 1/5 — Super unreliable app

*2021-06-17, version 5.72 (1188)*

This app literally never works when I have to go pay for food. Sometimes it just won’t open or it will say I need to update the app even though there is no update in the App Store.

### 1/5 — Be careful!!

*2020-06-30, version 3.12*

I’ve been using this app at work for a few months. I noticed a few charges to my bank account that were not made by me, but were from the app. Someone was clearly able to get a hold of my info through this app. Unfortunately there’s no way to change your password within the app, which seems odd to me. Beware that this app is not very secure, and it’s difficult to change your info!

### 2/5 — Menu disappeared

*2018-11-16, version 3.01*

Every time I have used this app in the past it has offered two menus- one called “admin” and another one which actually displayed the daily menu options and information. All of the sudden, the menu is gone and only the admin one (which doesn’t display any options) shows up for my school. I have already tried deleting and reinstalling the app as well as restarting my service and internet connection but nothing has worked. Very disappointed that the menu is gone.

### 1/5 — Would be nice

*2017-12-21, version 2.4*

This would be a great app to use where I work because I could plan my meals out for the week but it crashes or freezes up every time I use it so it’s pretty much unusable. I will keep it for an update but after that it’s going to trash. Love the fact that you can set the perimeters to only show foods with certain number of calories or filter out mindful items but can’t really use it with the continually crashing and freezing.

### 3/5 — Functional, but annoying

*2017-09-13, version 2.02*

It's good for what it's supposed to do, which is present you the available meals for a particular day. However, it has much more room for improvement. The schedules listing lunch/dinner/etc. times don't play nicely with small screens, and cut off the titles. Moreover, opening a menu doesn't always open up to the current day's menu, a significant annoyance. There's also no way to collapse the Breakfast/Lunch/Dinner headers, so you have to scroll all the way down to get to the dinner menu.

It could use some more features, as well. A function to log a meal into MyFitnessPlan would be excellent, and would keep me using the app a lot more. But as it stands, it's only good as a quick look at the menu.

### 3/5 — Why can't you save menus?

*2017-07-20, version 2.02*

I work at a major employer and we have 8 places to eat meaning 8 different menus. I have to individually go into each menu to view it. I wish I could save all the locations and be able to view their menus everyday instead of having to go into each individual one.

### 3/5 — Ok but not great

*2017-06-22, version 2.02*

I really wish it would update to the current day instead of the last day I used the app. Maybe some people want to keep reliving the same menu but I would find accurate and current info more helpful.  Also it would be nice if the various sections could collapse so I can scroll to what i need more quickly. After breakfast is over that section could collapse and those who need it would have it available.

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbage app

*2022-11-09, version 5.88 (1228)*

Why waste everyone’s time by listing a fictional menu that is at best, distantly related to what is actually served in the school dining hall? It’s infuriating. And I agree with others that the food is generally unhealthy, unappetizing and often stomachache inducing.

### 1/5 — Stop Feeding Us Garbage

*2022-11-04, version 5.88 (1228)*

I know all of these complaints are supposed to be app-related, and I have no shortage of those (the menu items are never correct or updated, it’s user-unfriendly etc). But the way Sodexo really screws us over is entering into lucrative long-term contracts with our universities to feed students unhealthy, poorly made food. My school has a 2 year dorm requirement, and as a result of my meal plan I had perpetual stomach pain for my Freshman and Sophomore years. I’m just lucky to live off campus this year with a car to go grocery shopping.

### 1/5 — What Happened?

*2022-09-17, version 5.88 (1228)*

It was nearly immaculate a year ago, now it just seems negatively tinkered with and just neglected.

### 1/5 — Awful

*2022-04-25, version 5.81 (1213)*

Needs some serious work I cant even confirm my location when I can literally see the kiwibot location across the street.

### 1/5 — Chicken saladless Sandwhich

*2022-03-29, version 5.81 (1213)*

Well I wanted to try this app since it seemed useful. Didn't check reviews first. That was a mistake. 

Made a sandwich from our workplace shop, ordered chicken salad, cheese, a couple veggies, and Mayo. Toasted. 

And I tried to check out and it wouldn't let me. Because I didn't select toasted or not. Ok, that's fine. I check the box and try again. Please select: toast level. Ok. Fine. I add it to cart. Work fine, I check out and get my sandwich a half hour later. 

We got cheese, veggies, Mayo, well toasted. The sandwhich looks great but a little flat. Why? No chicken salad. $6.88 for a sad flat pile of onions, olives, cheese, and mayonnaise.

### 1/5 — Don’t waste your time

*2022-03-26, version 5.81 (1213)*

Hands down the worst app I am forced to work with. This was our hospital’s solution for food ordering overnight. Guess when they update the app? Overnight. It crashes constantly. It looks like orders aren’t going through but will double bill you at a minimum. Then you have to wait for a refund. There’s no way for the cafeteria to turn off options if we don’t have something. The app itself is hard to use. The auto-time feature is a headache because if you wait a minute to place the order you have to retime it.

### 1/5 — Wont load a payment

*2022-03-23, version 5.81 (1213)*

Everytime i try to add my debit card, it just closes the app, ive tried different cards

### 1/5 — Great app idea but a failed result

*2022-02-15, version 5.79 (1203)*

I loved the idea of this app, extremely practical, however the flaws are serious:
I ordered twice and stood waiting for a long time after being charged, but no drinks, so I went and talked to cashier and showed them the receipts so they processed the orders. I could have saved an hour of my time by going straight to cashier from first place.
I ordered a muffin with drink but no muffin was there, so I asked, they were out, without notifying me to select another choice or refund the muffin.
I tried to order 2 coffees this morning, when checking out, I got server error, so I went back and checked out again, till finally the server worked. The result was my credit card was charged 5 times for the same order. I called to complain, no refund, credit for 2 transactions, which I care less about credit. Paying $50 for $10 coffee is a failure for me.

### 1/5 — Trash

*2022-01-27, version 5.79 (1203)*

Bro I couldn’t even get past selecting the location, now imma starve. Smh

### 1/5 — Doesn’t work

*2022-01-17, version 5.79 (1203)*

This app is just as bad as their food. It won’t let me look at menus or even just confirm my location. They need to go back to the drawing board and pay someone to develop the app the correct way.

## Most praised reviews (10 highest-rated)

### 5/5 — Really reliable

*2020-08-10, version 3.16*

My campus food provider told us to get this for the upcoming school year due to Covid rules and regulations! Also it is very convenient when because you can order and then come and pick up!

### 5/5 — Much better

*2018-01-24, version 2.5*

App went through a period where it crashed - that seems fixed - quality of the menus is much higher

### 5/5 — Depends on your institution

*2017-09-01, version 2.02*

I go to Colorado Christian University and the app works beautifully. I imagine that's because CCU puts emphasis on it whereas other places may not. My menus are available 5 days in advance and I have had no bugs so far.

### 5/5 — Menu accuracy and choices

*2017-02-16, version 1.85*

I like being able to see the menu at my location. It has been accurate as far as I can tell.

### 4/5 — Works Fine

*2018-11-05, version 3.01*

The app is fine, it’s just weird that the serving sizes are in grams, not anything relevant to the food you’re eating. So you have to convert grams to whatever measurement makes sense for the food. If the serving sizes could be in different units that would be much appreciated!

### 4/5 — So Buggy

*2018-01-20, version 2.5*

Edit:  The bug noted below was fixed with Version 2.5. Rating upgraded.
——————-

This app is somewhat useful when it works. I especially like porting meals over to Fitbit. But it’s always been buggy. For months it used to crash on startup. That seems to have been resolved. Currently the app freezes whenever you select a specific menu item (iOS 11.2). It’s been this way for well over a month. Sodexo needs to devote some resources to updating this app, or just remove it from the store.

### 4/5 — Thank you

*2017-04-01, version 2.01*

Breakfast/Lunch/Dinner separators have been added back in, making this app useful again. Thank you.

The only other issue is that for some reason my university is listed three times, and all the eating places should be really consolidated into one so I don't have to keep changing locations.

### 4/5 — Looks Solid

*2016-08-26, version 1.81*

Using this app at Gonzaga, and it appears to show all the info that I need for me to decide if I want to eat at the cafeteria.  Still new to using it, it will have bugs, but overall it looks like it could be a very useful app!

### 3/5 — Ordering

*2021-06-16, version 5.72 (1188)*

It is difficult to go through with ordering. The menu button doesn’t bring up options. When I clicked order, I accidentally touched the words on screen and it brought up ordering options. Directions should be clearer

### 3/5 — Need comments section

*2019-07-14, version 3.04*

I love that I can Oder from my phone but I wish I can add comments or special requests. Once I order and get my ticket number I have to hurry to get the attention of the cook to tell them what I don’t want added to my avocado breakfast sandwich. (No pico de gallo)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
