# Bites Shop - Online Grocery > Online grocery shopping for fresh produce and essentials from local stores. (iPhone/iPad app by VILLAGE GROCER (BANGSAR) SDN. BHD..) - Source: https://appshunter.io/ios/app/bites-shop-online-grocery/id1590505823 (this page in markdown: same URL + `.md`) - Developer: [VILLAGE GROCER (BANGSAR) SDN. BHD.](https://appshunter.io/developer/1590505825) - Category: Shopping - Price: Free - Rating: 1.50/5 from 2 App Store ratings · 23 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 42 MB - Languages: American English - Released: 2022-08-11 - Data updated: 2026-06-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bites-shop-online-grocery/id1590505823/reviews.md ## What is Bites Shop? What is Bites Shop? Bites Shop is your high-quality grocery shopping experience. Shop for fresh produce & variety of essentials for your everyday kitchen! Find the best, healthy & fresh items at our online store! We bring you products from your favourite Village Grocer & Ben's Independent Grocer (B.I.G.) stores all around Klang Valley. Why shop at Bites Shop? We are your neighbourhood source for the freshest food, best quality goods and great shopping experience. True to our motto, ‘Passion To Delight’, we derive satisfaction from meeting the multiple needs of today’s grocery shopper. We source the widest range of fresh produce and specialty goods in Malaysia. At the same time, our vegetables and fruits are flown in daily from all over the world to ensure freshness and quality is maintained. We take great pride in curating only the finest and freshest ingredients from all over the world so that you may explore and expand your tastebuds, right here in your backyard! We offer more than your everyday essentials and consumables! How do I shop at Bites Shop? Just follow these simple steps: 1) Create an account. 2) Key in your postcode to check which is the nearest store for you to browse and shop. 3) Add item(s) to your cart. 4) Click “Self Pickup” or “Delivery”. 5) Set your preferred date & time. 6) Checkout, Pay & you’re Done! Contact Us For more inquires, be sure to contact our customer support available to you at +6 011 1106 8681 or via email at bites.shop@thefoodpurveyor.com. ## Key features - Shop for fresh produce - Variety of everyday essentials - Products from Village Grocer & B.I.G. - Self-pickup or delivery options - Schedule preferred date & time - Easy account creation and checkout ## Recent user reviews (10 of 23) All indexed reviews: https://appshunter.io/ios/app/bites-shop-online-grocery/id1590505823/reviews.md ### 2/5 — Problem accessing the cart *2025-05-24, version 5.7* Please review the bug in the app, the cart cant be loaded. The page just went blank and can’t proceed to purchasing ### 1/5 — Can’t buy anything *2024-12-01, version 5.7* I can’t even buy anything even if I wanted to. It goes up to the point when I click “Checkout” and a blank overlay opens over everything and there are no buttons to tap to proceed with the purchase. This HAS TO BE FIXED NOW. ### 1/5 — Supporting their competitors *2024-08-28, version 5.3* I have tried to use this app at a number of occasions, and only once I have managed to get an order completed and delivered. It continues to drop out after signing in, and recently I simply haven’t been able to complete my orders. Their support working hours is beyond my comprehension as they normally are off in the evening, Sundays and public holidays. I haven’t used it for a couple of months but I did inform the customer service that I will place my purchase with their competitors. If they are unable to do it well, then don’t do it. Close the app together with their department and save the money. Better than upsetting consumers 🤷‍♂️ ### 1/5 — Late delivery *2023-09-08, version 3.7* Even though you pick a delivery time slot, expect the delivery to be late. For RM8 delivery, this service is unacceptable. You’re better off getting into your car and driving there or use the Grab app and order from Jaya Grocer. ### 1/5 — My cart keep on missing *2023-08-31, version 3.7* Im shopping on the app but items placed in the cart keep on missing. Fix the bug! ### 1/5 — Worst App in the world *2023-07-09, version 3.3* Using this app makes me angry. You need a lot of patience and have to be prepared that it is someday working - some days not. What the heck ?!? Basically nothing is working… errors, not loading pages or the it does not open at all. It’s a nightmare buying groceries online with this app ! ### 1/5 — This app is a pain *2023-06-19, version 3.2* I like shopping at VG in person. At times when I am unable to go out I choose to buy online the app is horrible. It doesn’t load, the page refreshes by itself and you loose your product, when you go to pay it hangs and said some products are gone and you need to start all over again and key in one by one back into your shopping cart. By the time you get done online you could have driven out and grab the stuff by yourself. ### 5/5 — Good *2023-05-27, version 3.2* Enjoyed the app! Super convenient ### 1/5 — Fix the bug *2022-12-03, version 2.3* I can’t see my cart. Always had to go thru website. And I can’t get points using bites shop? I’d rather use bites card apps then ### 1/5 — The app not stable *2022-10-23, version 2.3* The app not stable. Will auto blackout and turn off. Please fix it. Thanks. ## Frequently asked questions about Bites Shop ### What is Bites Shop? Bites Shop is a mobile application that allows users to shop for groceries online. It offers fresh produce and a variety of essentials from popular stores like Village Grocer and Ben's Independent Grocer (B.I.G.). The app focuses on providing a high-quality shopping experience with options for self-pickup or delivery. ### Where is Bites Shop available? Bites Shop currently serves the Klang Valley area in Malaysia. Users can check store availability by entering their postcode within the app. ### How do I place an order on Bites Shop? To order, create an account, enter your postcode to find your nearest store, add items to your cart, select 'Self Pickup' or 'Delivery', set your preferred date and time, and then checkout and pay. ### What kind of products can I find on Bites Shop? Bites Shop offers a wide range of fresh produce, specialty goods, and everyday kitchen essentials. They pride themselves on sourcing the finest and freshest ingredients, with some produce flown in daily from around the world. ### Is Bites Shop free to use? Yes, Bites Shop is a free application to download and use. There are no upfront costs associated with creating an account or browsing products. ### What is the customer support contact for Bites Shop? For inquiries, you can contact Bites Shop customer support via phone at +6 011 1106 8681 or by email at bites.shop@thefoodpurveyor.com. ### What devices does Bites Shop support? Bites Shop is available for iPhone and iPod devices. The app is designed for iOS users. ### How often is Bites Shop updated? The latest version of Bites Shop is 5.9, and it was last updated on December 19, 2025. This indicates a relatively active development cycle for the application. ## Version history (last 5 releases) ### 5.9 — 2025-12-19 Fix navigation on promotion screen ### 5.8 — 2025-12-16 Fix home, cart and checkout screen ### 5.7 — 2024-10-17 Update note placeholder ### 5.6 — 2024-10-14 Enable Door-to-Door service for deliveryFix phone number on checkoutMinor update ### 5.5 — 2024-09-10 New checkout screen ## Apps similar to Bites Shop | App | Rating | Price | Category | | --- | --- | --- | --- | | [PLC VIP Concierge (MY)](https://appshunter.io/ios/app/plc-vip-concierge-my/id6447611585) | — | Free | Shopping | | [Qra Club](https://appshunter.io/ios/app/qra-club/id1610701947) | 1.0 (2) | Free | Shopping | | [NSK Trade City](https://appshunter.io/ios/app/nsk-trade-city/id6467381112) | — | Free | Shopping | | [Signature Market](https://appshunter.io/ios/app/signature-market/id1552344836) | — | Free | Shopping | | [myAEON2go](https://appshunter.io/ios/app/myaeon2go/id1578201701) | 4.8 (19) | Free | Shopping | | [Pavilion Bukit Jalil](https://appshunter.io/ios/app/pavilion-bukit-jalil/id1586104869) | 1.0 (1) | Free | Shopping | ## Related topics [bites](https://appshunter.io/ios/topics/bites) · [mbites](https://appshunter.io/ios/topics/mbites) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*