# Bitkap — user reviews

> 18 indexed App Store user reviews of Bitkap by bitkap group, rated 3.90/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/bitkap/id1556696679/reviews
- App overview in markdown: https://appshunter.io/ios/app/bitkap/id1556696679.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 3

## Most critical reviews (10 lowest-rated)

### 1/5 — Slow

*2023-01-19*

App doesn’t open, support takes hours to reply.

**Developer response:** Sorry for the late reply. This was due to a maintenance problem. For any problem write to support@bitkap.africa.  Can you give us your impressions of the application?

### 1/5 — Logins problem on iPhone 12

*2022-10-04, version 2.1.2*

Logins problem on iPhone 12

### 2/5 — Bitkap

*2023-04-04*

Bitkap using internet for your services

### 2/5 — Rapport de première utilisation

*2022-02-28*

L’application est dur à utiliser , comparement a sa version Android, l’expérience utilisateur est très dérisoire, sur la partie photo on ne pas upload, le design fais un peu souffrir ! Bref vous pouvez faire mieux ! on le sait les gars

**Developer response:** Salut, vraiment désoler de cette expérience. Veuillez écrire à https://support.bitkap.africa et notre équipe vous aidera à résoudre votre problème rapidement. Vous pouvez également aller sur notre chaîne YouTube pour obtenir des tutoriels https://www.youtube.com/channel/UCd6KuIrAkfuH07l2jStnUTw

### 2/5 — J’arrive pas à l’utiliser

*2021-12-03*

Je veux créer mon compte mais le mail de confirmation arrive 30 minutes après

### 3/5 — Petit défaut à régler

*2024-08-17, version 2.1.10*

Je n’arrive pas à utiliser l’application sur iOS mais l’application web fonctionne

### 4/5 — Bitkap Cameroun

*2023-07-01, version 2.1.8*

Service fonctionnel, néanmoins il reste beaucoup de travail à effectuer surtout sur la constance des différents services proposés

### 4/5 — Note

*2022-02-16, version 2.0.11*

Super 👍

### 4/5 — Good app

*2021-12-23*

👌🏾👊🏾+1000

**Developer response:** Hi! We are glad that you like our app. We'd very much appreciate if you have any recommendations/suggestions for us to get 5-star rating. Thank you very much.

### 5/5 — Avis personnel

*2023-08-21, version 2.1.10*

Une application grandissante

## Most praised reviews (8 highest-rated)

### 5/5 — Bitkap top

*2023-01-02, version 2.1.2*

The best app now on the central of Africa 
Thank for all guys

### 5/5 — Best exchange app

*2022-07-30*

I have been using this app for a while now and I must say it is the best crypto exchange app that I have come across . I really enjoy the services provided by bitkap

**Developer response:** Thank you for providing your valuable feedback. Please reach out to us at https://support.bitkap.africa, if you have other suggestions.

### 5/5 — Best so far 🥰

*2022-06-08*

Best so far 🥰... Quick and easy transactions, though delays happen sometimes, but I bet they’ll work on it 💪.
Thanks Bitkap

**Developer response:** Thank you for providing your valuable feedback. Please reach out to us at https://support.bitkap.africa, if you have other suggestions.

### 5/5 — Excellent

*2022-06-06*

Haven’t got any complications ever since I started using this app!!

**Developer response:** With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.

### 5/5 — Really love the app

*2022-05-24*

The app is very easy to use and their charges are cheap.

### 5/5 — Top applis

*2022-05-07, version 2.1.1*

Top

### 5/5 — Good app

*2021-12-16, version 2.0.6*

Good app

### 5/5 — Good app

*2021-10-23*

They have nice rates

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*