# BitMart: Buy Crypto & Stocks — user reviews > 1,116 indexed App Store user reviews of BitMart by GBM Foundation Company Ltd, rated 2.91/5 from 3,431 ratings. - Source: https://appshunter.io/ios/app/bitmart-buy-crypto-and-stocks/id1396382871/reviews - App overview in markdown: https://appshunter.io/ios/app/bitmart-buy-crypto-and-stocks/id1396382871.md - Rating breakdown: 5★ 1,339 · 4★ 155 · 3★ 105 · 2★ 95 · 1★ 1,631 ## What do users think of BitMart? Overall sentiment: negative **Pros** - 🚀 Smooth trading experience - 💡 Wide variety of cryptocurrencies - 👍 User-friendly interface - 🔒 Secure platform **Cons** - 🐛 Withdrawal and deposit issues - 💰 High fees and charges - 🔍 Poor customer support - 🔒 Security concerns after hacks - 🤔 Confusing trading process **Commonly reported bugs** - Login issues and account lockouts - Delayed or missing deposits and withdrawals - Incorrect pricing and order execution **Most requested features** - Improved customer support - Reduced withdrawal and deposit fees - Enhanced security measures - Streamlined trading process ## Newest reviews (10 of 1,116) ### 1/5 — withdraw *2026-07-27, version 4.8.1* today i cant withdraw my money ，it hasnt gone through yet ### 4/5 — . *2026-07-25, version 4.8.1* not every update has to be a huge one. The little improvements to navigation have probably made the biggest difference for me ### 4/5 — Loving it still after 2 years! *2026-07-13, version 4.8.0* A friend recommended it and they have a decent product portfolio. I especially enjoy the card. ### 3/5 — Rating *2026-07-06, version 4.6.2* Is good but not the best ### 5/5 — No KYX and fast *2026-06-30, version 4.6.2* Best option for everything Crypto ### 4/5 — But mark *2026-06-30, version 4.6.2* been recommending this to my friends because it doesnt throw a million complicated things at you as soon as you sign up. feels way less overwhelming ### 5/5 — good *2026-06-22, version 4.6.1* Good excel ant ### 5/5 — Interesting new features *2026-06-20, version 4.6.1* Stable, quick withdrawal and frequent updates. ### 5/5 — 🤍🤍 *2026-06-20, version 4.6.1* 🤍🤍 ### 5/5 — Best wallet I’ve ever used *2026-06-18, version 4.6.1* What the title says!! ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s scam please help us *2026-08-29, version 4.8.1* You can never withdraw ### 1/5 — All my cryptos are frozen *2026-08-29, version 4.8.1* It’s frustrating to find out that my cryptos on BitMart are frozen and I can’t sell nor trade nor transfer to another wallet. I felt I got robbed by this app. I lost all my money on this app. Stay away. They will take your money. ### 1/5 — Withdrawal frozen *2026-08-24, version 4.8.1* Withdrawal request has been frozen since July 31, 2026 with no reply or update at all. I requested the withdrawal immediately after seeing the announcement. Sent help tickets and still no reply or update at all. ### 1/5 — Withdrawal is prohibited *2026-08-21, version 4.8.1* Freeze your money for no reason and prohibit you from withdrawing money. ### 1/5 — they scammed me *2026-08-16, version 4.8.1* I have topped up money in the virtual card , after world cup that virtual card went missing from the dashboard and now i cant use the money i have or withdraw !! I can promise that they are nothing but cheater ### 1/5 — Withdrawl *2026-08-14, version 4.8.1* Cannot withdrawal my money ### 1/5 — Scamming app *2026-08-13, version 4.8.1* Mfk dogdevekoper made this app to scam with people . i have topped up my account with usd and they removed the cards from my account . i cant use those topped up usd in my account. I will find out the owner mfk and sue him surely!! ### 1/5 — Bad Crypto Business *2026-08-12, version 4.8.1* 1 Star - must read! This exchange is closing down as at 26th July 2026. They are holding current users money and won’t allow us to withdraw or move funds! Furthermore there support chat team are now unresponsive. Iv sent emails to support and legal teams! Seems the exchange is running away with everyone’s money! DO NOT DOWNLOAD THIS APP. Do your research my comments are valid! ### 1/5 — You shouldn't sell. Nothing but losses. What a scam. no debe vender. solo perdidas. que fraude *2026-07-27, version 4.8.1* This BitMart app won't let me sell. It made me lose 10k. esta app de bitmart no deja vender. me hizo perder 10k.. ### 1/5 — 差评，客服不理人 *2026-07-27, version 4.8.1* 差评差评 ## Most praised reviews (10 highest-rated) ### 5/5 — Give us back Lunc on the listing *2026-08-19, version 4.8.1* Give us back Lunc on the listing ### 5/5 — New on BitMart *2026-08-14, version 4.8.1* I am new on BitMart it seem look good place to trade ### 5/5 — Awesome App! *2026-07-29, version 4.8.1* Great transactions! ### 5/5 — Great Exchange *2026-07-28, version 4.8.1* My favorite exchange sad to see it closing🥺 ### 5/5 — Great Exchange *2026-07-27, version 4.8.1* Awesome & Easy to use!!!! ### 5/5 — Good *2026-07-26, version 4.8.1* Easy to operate ### 5/5 — Easy *2026-07-17, version 4.8.1* Great platform ### 5/5 — Access to New Projects *2026-07-09, version 4.8.0* Bitmart gives you access to new projects that you don't find on other exchanges. ### 5/5 — Interesting new features *2026-07-06, version 4.7.0* Stable, quick withdrawal and frequent updates. ### 5/5 — Excellent! *2026-07-03, version 4.6.2* Great UX --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*