# Bitmoji — user reviews

> 1,530 indexed App Store user reviews of Bitmoji by Bitstrips, rated 4.00/5 from 107,755 ratings.

- Source: https://appshunter.io/ios/app/bitmoji/id868077558/reviews
- App overview in markdown: https://appshunter.io/ios/app/bitmoji/id868077558.md
- Rating breakdown: 5★ 59,533 · 4★ 20,172 · 3★ 9,043 · 2★ 5,163 · 1★ 13,844

## What do users think of Bitmoji?

Overall sentiment: positive

**Pros**

- 💖 Amazing app
- 🙌 Awesome customization
- 🤩 Funny and expressive stickers
- 🎨 Diverse clothing and accessory options
- 🤳 Great integration with Snapchat

**Cons**

- 🤷‍♀️ Limited hairstyle options
- 🧠 Lack of customization for facial features
- 👕 Boring and repetitive clothing choices
- 🙅‍♀️ Inappropriate content in some stickers
- 🐛 Glitches and login issues

**Commonly reported bugs**

- Crashing and freezing issues
- Inability to log in or access accounts
- Saved outfits not loading properly
- Camera feature not working as expected

**Most requested features**

- Add more hairstyle options, especially for curly/wavy hair
- Allow customizing individual clothing items (tops, bottoms, accessories)
- Introduce a color wheel for hair, skin, and clothing customization
- Add piercings, tattoos, and other accessories
- Provide more diverse body type options
- Implement a parental control or content filter
- Enable creating and sharing custom stickers/emojis
- Introduce Bitmoji games and mini-apps

## Newest reviews (14 of 1,530)

### 4/5 — good, but laggy

*2026-08-17, version 11.81*

love it but it's being laggy and not showing my bitmoji when i'm trying to change my outfit in the "fashion" tab. it only shows a small blue square.

### 4/5 — Glitch? Problem? Hack?

*2026-08-16, version 11.81*

I opened the app and signed in but when I opened it on iMessage, it kept saying I wasn’t connected to the internet even though I was. Idk how the app is because I haven’t used it yet. Please help!

### 2/5 — Not working

*2026-08-13, version 11.81*

It wouldn’t let me change my character so then I signed out but when I try to sign in again, I’m able to get to my birthday but once I put in my email, it always says that there’s an error or something

### 2/5 — this app used to be good, but now…

*2026-08-08, version 11.81*

It is clear that there has been a developer shift, from somewhere…

Completely losing all touch with what the original intent behind this was.

A lot of the old stickers vanished, and some that ARE there, are difficult to find now, with searching through text on my phone… (it was much easier before this shift).

It was clear the stylistic change, from the smoother look, to this… "3d" look, as it appears to be described as…

it was clear that there was some kind of pressure, "from the outside", telling you to change this and that… and then, it sounds like it really harmed your feelings of being motivated to do what you originally wanted to do…

And it's apparent that you just went "screw it", and left this jarbled mess… it just feels disheartening all around.

It is difficult to find an app that does exactly this…  with these creative stickers, with the template of a character with it (particularly those who resemble the user), and use them as reaction stickers for a more colorful/personalized approach when texting someone.

It's unfortunate that this has gone into waste. It was fun when it lasted… and now, it is a small semblance what it used to be.

For shame.

### 2/5 — Link

*2026-08-03, version 11.81*

Got Snapchat today. Trying to link to this but there is no “link account” in setting and it says I have the current version of Bitmoji.  So how do I link?  I’m not going to make a completely different one on Snapchat!

### 1/5 — Something different

*2026-08-01, version 11.81*

I just realized that I’ve been using this app for years now and I’ve been seeing the same little stickers or whatever they’re called and I’m like what the heck?!? Seriously though guys it’s been yeaaars now?!?!? Can we get some different and better things in the app?!? Thanks!!

### 1/5 — this sucks

*2026-07-31, version 11.81*

3d genuinely ruined the app please change it back to 2d

### 1/5 — Still forced 3D

*2026-07-30, version 11.81*

Horrible. Need option to not. Won't be using these. The website still uses the good avatars, curiously. The "screenshots" showing the app use the good avatars. The app does not.

### 1/5 — Why Bitmoji, WHYYY!!!!

*2026-07-30, version 11.81*

I used to LOVE this app. It was fun to customize your own character and make little emojis out of them. Why, js WHY did Bitmoji have to change it to these weird looking 3D avatars?? The reason I loved the 2D avatars was because it looked more like an emoji! It also didn’t look as weird imo. Oh well, unless Bitmoji changes the avatars back, I’m keeping this review a 1 star. I wish that they let us have an option between the 2D and 3D (although I think we all agree that we want the old version back) And the app itself is fine and I really enjoy it! Buttt, I do not love the 3D avatars! 😫

### 1/5 — Used to be..

*2026-07-30, version 11.81*

Everything is still there, but the option to switch from 3D to 2D.  This was the poorest decision.. what are you Microsoft?

Forcing people to accept the “upgrade”, is how you lose people.
I miss my old Avatar, and just copy/paste.  Which is not the same.

i don’t text as much now, thanks to this upgrade.

### 1/5 — No longer use since the change

*2026-07-29, version 11.81*

The Bitmoji of me no longer looks like me. It’s absolutely awful. Scary in fact. No longer cute. Haven’t used it since the change and don’t intend to unless the old ones come back.

### 1/5 — Not free

*2026-07-28, version 11.81*

It will not install asking for billing information possible risk of being charged claiming it’s free big big red flag

### 1/5 — Still upset about it

*2026-07-28, version 11.81*

I keep coming back to this app hoping they’ll bring the old 2D design back, but nope :( just why.

### 1/5 — WHY!!!

*2026-07-25, version 11.81*

I thought this would be just like Snapchat.I GOT SCAMED!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Loved the Original, Please Give us a choice

*2026-08-26, version 11.81*

Not a fan at all of the new change to the “weird” look. Why make the same mistake Facebook did with their avatar? It’s awful. Much prefer the cartoon original 2D. The new version does not transition well utilizing the Bitmoji keyboard. It looks TERRIBLE.   It looks Hazy and muddled. At least give us a choice on whether we want the old look or the new one. I’d much prefer the original.  Wish I could have kept this at 5 stars, but now it’s just not usable anymore.

### 1/5 — Not free

*2026-08-22, version 11.81*

All the clothing options cost money now. Insane.

### 1/5 — It is awful

*2026-08-22, version 11.81*

Completely messed up a good thing, worst toget it back, which  they know you want to, now they make you pay.

### 1/5 — The update made it horrible!

*2026-08-20, version 11.81*

I have had this app for years and everyone commented on how my avatar looked just like me. Now with the new update, it is terrible. It looks nothing like me and I would not send it to anyone.
Brung back the old version.

### 1/5 — AAAND they ruined it

*2026-08-19, version 11.81*

They completely gutted the app from the inside out. It would be one thing if you could choose between 3D and 2D Bitmojis. But to completely ditch the OG design when it’s literally what people downloaded the app for? That’s just begging for bad publicity in my opinion. Not to mention this entire app overview is essentially just false marketing, yikes… The 3D isn’t necessarily bad and I understand why some people like them. But please, PLEASE. All we ask is that you give us a choice.

### 1/5 — Change it back to 2D

*2026-08-14, version 11.81*

This app used be the greatest, but since they change their format to this wanna be AI 3D format, the images are not the same!  Sadly I’m going to have to delete this app from my phone.

### 1/5 — Miss the old version!

*2026-08-10, version 11.81*

Bring back 2D characters!

### 1/5 — Not fear

*2026-08-09, version 11.81*

Why bimoji is 13 and up?

### 1/5 — Lame

*2026-08-09, version 11.81*

The new update sucks.

### 1/5 — You Ruined It !

*2026-08-08, version 11.81*

The new upgrade is horrible. PLEASE for the love of God, give us the option of the old version!!!! 

My face is distorted and weird. Can’t seem to change it.  I hardly use bitmoji anymore.  I’d post my sad bitmoji face, but it no longer looks like me.

## Most praised reviews (10 highest-rated)

### 5/5 — 5starz

*2026-08-23, version 11.81*

I love Bitmoji because you can customize your outfits. Make yourself look unique. You can connect it to Snapchat and get even more outfit in avatar options. It’s so fun and I definitely recommend getting it. You can share the emojis with your friends in texts and it is so much fun. There’s so many different emoji option styles and different outfits and avatars you can create.

### 5/5 — Amazing

*2026-08-22, version 11.81*

Amazing BUT ADD BACK 2D BITMOJIS

### 5/5 — More emojis! (great app too)

*2026-08-12, version 11.81*

Hello, I believe the app would be much better overall if there were more emojis. I really like the ones where it doesn't have the text or bacground, just the character posing. I would like to see more of those types. I think that it would also be great if there were more emojis for more situations like, (disclaimer i do not know all of the stickers already there so pls excuse that) one where idkkk the other person said something lets say "interesting" there could be a you sureeee type a thing like a side eye but better!!! or one with likeee a jst woke up typa thing. Last, i think there should be more pet related ones. i have pets myslef and i would really appreciate it if we had more of those (like cats and dogs) Oooooooh and maybe a less "weird" body shape (like hands and legs) for the women/girlies . whenever i put shorts on my character the legs always look "off". Thank you please consider!!!

### 5/5 — Love it

*2026-08-10, version 11.81*

Needs more clothess and back grounds and poses

### 5/5 — Great

*2026-07-31, version 11.81*

Love it, wouldn’t change a bit except, on the costumes, it seems there’s headpieces missing, I don’t know if it’s a glitch or just removed.

### 5/5 — Love it

*2026-07-27, version 11.81*

I don't know why people are hating on the new 3d it does not change the app and it still is a good app to use I think it resembles me well also the stickers are the funniest thing and super cool to be honest I love sending them to people I have been using bitmoji for 3 years now and it's a must have and back to the 3d thing it actually looks more realistic and that's what is expected for bitmoji

### 5/5 — Hot Take +Advice

*2026-07-19, version 11.81*

Okay, I know this might be controversial, but as someone who’s used Bitmoji a ton, I honestly prefer the 3D Bitmojis! My only tiny complaint? The hands—they could use some work. But when I look back at the 2D ones now, they just feel way too cartoony for me.

For anyone who still misses the old 2D style, here’s my advice: your Bitmoji doesn’t need to look exactly like you. For example, mine has pink and purple hair, and my real hair is… not that. Think of your Bitmoji more as a fun representation of you, not a literal self-portrait. 

Teachers, I get that this might be tougher if you’re using them for work, so feel free to ignore this. But for everyone else—maybe try embracing the new style instead of wishing for the old one back!

### 5/5 — Pretty good

*2026-07-18, version 11.81*

Pretty good

### 5/5 — So good  appp you can  make your own emoji if you and your family and friends down lode

*2026-06-28, version 11.81*

So goood make your stout connects  with Snapchat

### 5/5 — Let’s make one addition

*2026-06-16, version 11.81*

Hey,love this app but let’s add the option for braces please

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
