# BitPay: Buy Bitcoin & Ethereum — user reviews > 553 indexed App Store user reviews of BitPay by BitPay, Inc., rated 4.30/5 from 3,621 ratings. - Source: https://appshunter.io/ios/app/bitpay-buy-bitcoin-and-ethereum/id1149581638/reviews - App overview in markdown: https://appshunter.io/ios/app/bitpay-buy-bitcoin-and-ethereum/id1149581638.md - Rating breakdown: 5★ 2,755 · 4★ 252 · 3★ 109 · 2★ 67 · 1★ 438 ## What do users think of BitPay? Overall sentiment: neutral **Pros** - 🚀 Easy and quick transactions - 🔒 Secure and safe to use - 👍 Great wallet and payment service - 👍 Convenient way to convert crypto to fiat **Cons** - 🐛 Buggy app with crashes and glitches - 💰 Extremely high fees and network charges - 🔒 Issues with account access and recovery - 🔍 Poor customer support and lack of transparency **Commonly reported bugs** - App crashes on opening or during use - Wallet balance not updating correctly - Issues with adding funds and making payments - Incompatibility with newer iOS versions **Most requested features** - Support for more cryptocurrencies - Improved user interface and navigation - Ability to view transaction history and wallet balance - Integration with more merchants and payment processors ## Newest reviews (13 of 553) ### 4/5 — Good *2026-08-01, version 14.44.2* A little complicated ### 5/5 — Time sensitive information, please don’t skip. Listen to my testimony about this App. *2026-03-04* I have tried many different crypto trading Applications Many are confusing and exhausting. But this app is simple and offers statistics that are helpful for beginners and people that have been around for a while. It also offers ways to learn and earn money for learning. Staking is available I haven't tried it yet but the option is there, if you're looking for something like that. Although I sometimes fell victim of crypto scam on one platform not this App, but a friend recommended Hacker Raphael to me and they were able to assist me recover it all. That’s my testimony today. If you have any issue in getting back your lost crypto funds. Rush now and contact best in the game of recovery. Cryptorecovery360 via gmailcom ### 5/5 — Great custody app! *2026-03-03, version 14.39.17* It was easy to set up and I love the simple user interface! ### 3/5 — What to Do After Losing Bitcoin to Scammers *2026-02-03, version 14.38.10* I understand the distress such situations can cause losing a huge amount of bitcoin to scammers, There are still some steps you can take to recover your lost funds, the best is consulting professionals who specialize in digital asset recovery like procryptotechni @ gmailcom who helped me recover my assets in just a few days. In my experience, staying informed throughout the process and working with transparent services is essential when dealing with such situations. ### 5/5 — Works great for buying and holding btc *2026-01-30, version 14.38.10* Good app for buying btc. More flexible than exchange apps with what I can buy and how I pay. Just make sure to keep your seed phrase safe! ### 5/5 — Great crypto app! *2026-01-26, version 14.38.8* BitPay is a solid and reliable crypto wallet that’s easy to use and secure! It makes storing and spending crypto simple with no unnecessary hassle! ### 5/5 — What’s not to like?!? *2026-01-26, version 14.38.8* This wallet is quite simple and convenient to use. ### 5/5 — Nice wallet *2026-01-26, version 14.38.8* Clean and simple wallet that supports multi sig for added security! Supports all the major cryptos. Easily buy and sell from within the app. ### 5/5 — Simple and painless *2026-01-25, version 14.38.8* Spending and receiving crypto is simple and painless. Creating wallets was simple. Overall good experience. ### 5/5 — Trading options *2026-01-12, version 14.38.6* Great way to find the best offer when the market moves ### 5/5 — Highly Recommend!! *2026-01-12, version 14.38.6* BitPay is a solid, reliable crypto wallet app. Easy to use, keeps my keys secure, and lets me buy, store, swap, and spend crypto without hassle. ### 5/5 — One of the best service ever I highly recommended *2026-01-11* Read carefully, I understand the distress such situations can cause losing CAD 46,000 worth of bitcoin to scammers, they are still some steps you can take to recover your lost funds, the best to get in touch with {cryptohelprecoverytech @ gmail •com}they also help me out to recover my stolen Bitcoin back from scammer successfully, Micheal safe group is the best when it comes to cryptocurrency recovery or any type of recovery services. They’re the best. Thank you for the assistance! ### 5/5 — Time sensitive information, please don’t skip. Listen to my testimony about this App. *2026-01-08* I have tried many different crypto trading Applications Many are confusing and exhausting. But this app is simple and offers statistics that are helpful for beginners and people that have been around for a while. It also offers ways to learn and earn money for learning. Staking is available I haven't tried it yet but the option is there, if you're looking for something like that. Although I sometimes fell victim of crypto scam on one platform not this App, but a friend recommended Hacker Raphael to me and they were able to assist me recover it all. That’s my testimony today. If you have any issue in getting back your lost crypto funds. Rush now and contact best in the game of recovery. Cryptorecovery360 via gmailcom ## Most critical reviews (10 lowest-rated) ### 1/5 — This company is in trouble *2026-06-08, version 14.43.2* They won’t give me back my money they keep giving me “oops something” went wrong errors. They are literally trying to stop people from withdrawing and that only happens when a company is in trouble. Get your money out of this company now if they’ll let you. They’ll probably give you a bunch of errors are try to rob you ### 1/5 — I just lost my $540 to this crazy app just to purchase crypto 😡😡😡 *2026-06-08* My transaction says it’s completed after paying $540(Banxa) to purchase crypto but i didn’t see the cryptocurrency in my wallet for a whole full day am still yet to receive what i paid for, I recently had bought some bitcoin and had it sent to my wallet after waiting almost an hour or two nothing was in my wallet. I know it takes a few hours for bitcoin to reach your wallet but after speaking with the merchant from whom I purchased my bitcoin from I was told my bitcoin was sent to the wallet. I check to confirm my wallet key was sent to the correct key and it was but every time I would check nothing was there. After checking the block chain it was also verified that my bitcoin was sent to my bitpay wallet. What I do not like about bitpay is that they do not provide like customer service or any type of support in situation like this. I came to the conclusions that they have stolen my bitcoin and I do not recommend using this platform. receive any bitcoin. If customer services is reading this I would like for someone to reach out to me and explain why my funds are not showing in my wallet after confirmed on the blockchain.🤦‍♀️🤦‍♀️🤦‍♀️ **Developer response:** Hello Stolen crypto 2453, We're sorry you had this bad experience. BitPay app cryptocurrency purchases are typically completed and received in wallets within a few hours. For wallet support and additional troubleshooting, please contact us at appsupport@bitpay.com. Ethan / BitPay Support ### 1/5 — App not opening *2026-05-22, version 14.42.1* The app no longer opens ???? ### 1/5 — issues *2026-04-04, version 14.40.5* i have had so many issues i can’t get my money out once it’s on there and it won’t let me send it ### 1/5 — Requires nothing to transfer in… *2026-03-10, version 14.39.17* But then it fails to “verify” your account and won’t let you spend your own money. This app IS A SCAM!!! Do not use. ### 1/5 — Unfortunately Unsatisfied *2026-02-23, version 14.39.15* I put in a certain amount yes with fees the original price or amount put in would decrease but what I’m not understanding is after it loads and processes into the account itself why does it continue to decrease? It’s been a constant battle for the last few months. And even saying, the last few months would be an understatement. But if you find it works for you, congratulations if not, this serves as a lesson. ### 1/5 — No usar! *2026-01-13, version 14.38.6* La aplicación es súper complicada con respecto a donde cobra las comisiones para las operaciones de retiro, no permite usar el saldo de la criptomoneda que tengas si no que debe ser de otra diferente, cuando intentas cambiarlas pide montos mínimos de cambio altos dejando a uno sin poder maniobrar ### 1/5 — AVOID THIS WALLET! *2025-12-06, version 14.36.13* It's completely unacceptable and unprofessional the way they take care of customers! My balance in the app was not updated for hours (transaction confirmed on blockchain for hours) and contacted them about this issue and they answer me like is an AI. AVOID with all costs. By far not the best option for a custodial wallet!! ### 1/5 — Worst Custodial Wallet Ever *2025-12-06, version 14.36.13* I DO NOT RECOMMEND!!Avoid it with all costs!! A lot of problems with balance sync, had my money freeze for weeks until I found another wallet where I did import my BTC wallet and got my funds moved. Support team is worst, robotic answers they not even looking into my concern!! ### 1/5 — Worst wallet *2025-12-05, version 14.36.13* Son unos estafadores ## Most praised reviews (10 highest-rated) ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertises! *2026-06-10* I eventually came across this expert through a very close friend of mine from work that got their services in recovering her lost bitcoins. Get informed and do the needful to keep your business afloat. This is a trusted company that can be counted on in times of need. If you've been swindled, don't hesitate to reach out to them at Ciphertech247 @ gMail, they will do everything in their power to help you retrieve your losses. they're the best when it comes to recovery, recommend. Thank you! ### 5/5 — Great Buy Crypto Option *2026-06-08, version 14.43.2* After comparing multiple wallets and exchanges, BitPay has the lowest fee I can find. Some other platforms advertise “low fee” but their exchange rates aren’t market rates. I’m unable to find another company where I can spend $100 and get more BTC. Try it for yourself! ### 5/5 — My debit card keep declining *2026-04-23, version 14.40.5* Idk why my debit card keep declining and in the first time I use it. It works perfectly and I have no idea what’s going on decline my card perhaps I will have to delete this app and go for another one if you can’t fix it real quick ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise! *2026-04-16, version 14.40.5* Please read carefully, I lost my money few weeks ago in bitcoin investment. I lost over $175,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at Xaintrecoveryexp@ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back. ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solution. *2026-04-15* I have tried many different crypto trading Applications Many are confusing and exhausting. But this app is simple and offers statistics that are helpful for beginners and people that have been around for a while. It also offers ways to learn and earn money for learning. Staking is available I haven't tried it yet but the option is there, if you're looking for something like that. Although I sometimes fell victim of crypto scam on one platform not this App, but a friend recommended Hacker Dennis to me and they were able to assist me recover it all. That's my testimony today. If you have any issue in getting back your lost crypto funds. Rush now and contact best in the game of recovery. CryptoRecoveryGeneral via gmailcom ### 5/5 — Great wallet!! *2026-04-15, version 14.40.5* Super easy to get started! I really like the design and UX. Highly recommended ### 5/5 — Good for me and I love it *2026-04-13, version 14.40.5* Don’t mind the bad feedback I just downloaded it today to try it I must be honest I’m scared at first but they didn’t disappoint me bitpay is good for me idk for you but i enjoy it keep it up bitpay you are the best ### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solutions! *2026-04-02* Please read carefully, I lost my money few weeks ago in bitcoin investment. I lost over $132,000 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at Xaintrecoveryexp @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back. ### 5/5 — Just high fees *2026-04-01, version 14.40.4* Nice app but it’s just fees is high sadly ### 5/5 — Stole my money *2026-03-30, version 14.40.4* These guys stole the money on my account. I can’t believe they are still allowed to offer services. Apple, please look into this app; they’re stealing user funds and deleting their transfer history in order to cover their tracks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*