# Bitrue - Buy BTC XRP & Crypto — user reviews > 441 indexed App Store user reviews of Bitrue by StraLink Innovations Technologies Limitada, rated 4.20/5 from 1,124 ratings. - Source: https://appshunter.io/ios/app/bitrue-buy-btc-xrp-and-crypto/id1435877386/reviews - App overview in markdown: https://appshunter.io/ios/app/bitrue-buy-btc-xrp-and-crypto/id1435877386.md - Rating breakdown: 5★ 818 · 4★ 84 · 3★ 31 · 2★ 16 · 1★ 175 ## What do users think of Bitrue? Overall sentiment: neutral **Pros** - 👍 Good app, easy to use - 🚀 User-friendly interface - 🔒 Secure exchange - 💰 Excellent rewards and earning opportunities - 🤝 Responsive customer support - 🌐 Wide selection of crypto assets **Cons** - 🐛 Bugs and glitches after updates - 💰 High withdrawal fees - 🔒 Account access issues and frozen funds - 🤔 Confusing navigation and UI changes - 🕰️ Slow performance and lagging charts - 🚫 Restricted access for certain regions **Commonly reported bugs** - Login loop issues on certain devices - Incorrect order book and price data display - Withdrawal confirmation email not received - Disappearing or missing crypto balances **Most requested features** - Add bank account deposit and withdrawal options - Improve charting and technical analysis tools - Implement biometric login (Face ID, Touch ID) - Streamline the user onboarding and KYC process - Provide more transparency on platform updates and changes ## Newest reviews (10 of 441) ### 4/5 — D *2026-03-04, version 6.1.24* D ### 2/5 — Bitrue *2025-12-15, version 6.1.19* После обновления не открывается вообще ни чего. Невозможно продать ни купить. Постоянно пишет перезагрузите. Исправьте пожалуйста ### 4/5 — exceedingly remarkable and highly impressive cryptocurrency recovery technology solution!! *2025-09-02* Please be wary of the many scam investment website everywhere, Sometimes in June I lost about 20 BTO and $350,000 worth USDT to a fake MT5 trading platform. I got lured to this trading platform with the intent to earn 15percent of my investment in each trade I thought it was a good trading platform not knowing they were sneaky and manipulating to take away all my funds, After weeks of being sad I found the best cryptocurrency recovery pundit at LYONCRYPTOTECHNI via gmailcom Whom I hired and spoke with their support team about my situation. They requested for some certain information and they swing into actions immediately. To my surprise within 3 hours they were able to trace and track my stolen funds then subsequently they recover each and every penny of my money back to me without hassle or hidden charges. This is the best recovery specialist to hire to recover all your stuck, missing or scammed funds and digital assets. They are the real deal, send a detailed email to this team at lyoncryptotechni (at) gMail, He's extremely the best I'll urge vou to reach out to him on his email to solve an related issues, I'll recommend frank any where because he did what I didn't expect.. I'll urge you to reach out to him on his gmail if you have any related issue, Thank you ### 1/5 — Fees are Extremely high!!! *2025-06-21, version 6.1.1* .0011 is extremely to high if you are trying to withdraw bitcoin ### 5/5 — Good *2025-06-17, version 6.1.1* App so good ### 5/5 — Good *2025-06-15, version 6.1.0* Dịch vụ tốt Nhiều ưu đãi Nạp rút nhanh chóng ### 5/5 — Good *2025-06-04, version 6.1.0* Good ### 2/5 — Needs fixing *2025-06-04, version 6.1.0* Latest update caused the charts to no longer appear anymore. ### 5/5 — ✨ *2025-05-15, version 6.0.21* Great apk 👍🏻👍🏻👍🏻 ### 5/5 — app *2025-05-13, version 6.0.21* nice app for wallet, easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2026-04-17, version 6.1.26* I used to the app because it was really easy to use and stop using it because a change my phone number and know when I try to log in the passcode keeps sending it to the old number, I try to contact support but I have got any help. I got all the information to make sure that I’m the owner of the account and I can asure that nobody has log in a while to the account because I was not able. I hope I can get the help I need to be able to log in. ### 1/5 — Scam *2026-01-24, version 6.1.22* Не рекомендую Даную биржу ! ### 1/5 — They are locking money *2025-12-22, version 6.1.19* Bitrue locked my money, without any reason, when asked for withdraw they said that you can make other account and this will be frozen, so they stole my money, don’t have a deal with them. ### 1/5 — Very poor futures trading experience *2025-12-13, version 6.1.19* I had a very disappointing experience trading futures on Bitrue. During a high-volatility period on a low-liquidity pair, the price showed extreme spikes and sudden movements that led to forced liquidation. According to the chart data I observed, the timing and price movement did not match what was reflected during my liquidation. I contacted customer support and provided screenshots and explanations, but the response was simply that this was “normal market behavior,” with no clear or transparent breakdown of how the liquidation price was calculated. This experience has caused me to lose trust in Bitrue Futures. I will not continue using this platform for futures trading and would advise other traders to be very cautious, especially with low-liquidity contracts. ### 1/5 — Making event with no payout *2025-11-29, version 6.1.18* They can’t keep their promise as what they announce and don’t give the event reward as what they announce.. in trading stop lose is mostly not working and lead to liquidation.. no more use.. bye ### 1/5 — Scam platform *2025-10-22, version 6.1.15* They first froze my account then cleared my account balance. ### 1/5 — Withdrawal taking hours *2025-09-29, version 6.1.11* USDT bep20 withdrawal taking hours, support says “it will be processed soon” soon what does it mean ? Within year or what? ### 1/5 — Actualizaciones Fallidas *2025-09-17, version 6.1.11* Desde las últimas actualizaciones la app ya no muestra los los gráficos, tengo las última versión de la IOS y la App pero no ha sido arreglado!! Es sumamente importantes para el Trade. A pesar del nuevo update con nueva interfaz sigue sin funcionar los gráficos… HELP ### 1/5 — Mucho problema *2025-07-13, version 6.1.3* Mucho problema para retirar el dinero, la misma plataforma no te da solución tienes que buscar solución a través del Brocker y da mucha desconfianza ### 1/5 — Malísima *2025-07-11, version 6.1.3* No vale pa nada. Interfeis 0. Problemas para retirar dinero. ## Most praised reviews (10 highest-rated) ### 5/5 — Best *2026-04-09, version 6.1.26* Best ### 5/5 — THE BEST EXCHANGE *2026-03-04, version 6.1.24* I’ve been with Bitrue for so many years never had major issues. Customer service is always on point and the power piggy option to earn yield top notch. Recommend to everyone who isn’t into crypto. ### 5/5 — El agente *2025-12-10, version 6.1.19* Bitrue Is a great crypto plaform to make money the easy want. ### 5/5 — Good *2025-11-25, version 6.1.18* Good ### 5/5 — Very easy to use *2025-11-16, version 6.1.17* Cool interface , great app ### 5/5 — Bersyukur *2025-10-15, version 6.1.13* Makasih ### 5/5 — Excelente *2025-10-08, version 6.1.13* Me gusta ### 5/5 — Bueno *2025-09-28, version 6.1.11* Buena ### 5/5 — Top apps *2025-08-14, version 6.1.6* This apps was legit and easy to operate. ### 5/5 — My go to exchange *2025-08-13, version 6.1.6* Been a Bitrue user since 2019. Have never had an issue with anything. Great if you’re an XRP holder as there are TONS of trading pairs and the fees are CHEAP! The Perpetual Futures have worked flawlessly also with USDT and USDC. Nice UI and my personal favourite CEX. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*