# Bits Credit Card and More — Learn and manage credit better

> Online retailer and credit-building tool with a curated store and retail charge account. (iPhone/iPad app by Fea Card Limited.)

- Source: https://appshunter.io/ios/app/bits-credit-card-and-more/id1458682017 (this page in markdown: same URL + `.md`)
- Developer: [Fea Card Limited](https://appshunter.io/developer/1457371937)
- Category: Finance
- Price: Free
- Rating: 4.42/5 from 6,080 App Store ratings · 153 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 179 MB
- Languages: American English
- Released: 2019-11-13
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/bits-credit-card-and-more/id1458682017/reviews.md

## What is Bits Credit Card and More?

Bits offers credit cards and credit information services to consumers in the UK.

The basic idea is that you get a Bits subscription, and that opens up access to a whole host of member benefits. The only fee you ever pay is the monthly Bits subscription that you choose.

The full list of Bits services that open up to you once you have a Bits subscription include: 

- Bits Store Card, you can shop in the Bits store (in app), where we offer a curated selection of electronics, and other consumer goods, available for purchase

- Bits Credit Card, which lets you shop anywhere that Mastercard is accepted, with 0% APR and 0 late fees, and a foreign exchange rate that is the same as what you see on the Mastercard website. Apple Pay supported!

- Bits School of Credit, which has dozens of educational videos on credit. These are not financial advice, and are general/non specific videos that you don’t pay for; they are free

- Bits Simulator, which helps you understand some general/non specific things on credit use

- Bits Rent Reporting, which helps get your rent reported (to Equifax)

- Bits Support: we are here, and will help you in any way we can!


REGULATORY STATUS

Although Bits (trading name of Fea Card Limited) is regulated as a firm by the Financial Conduct Authority (FCA), not all of our products are regulated, and you should be aware of this when you sign up. Furthermore, some of our regulated products have limitations on them, which are stated on the FCA website.

Here is the regulatory status of our products:

Bits Store Card - not regulated, as it is structured under exemptions in the Regulated Activities Order.

Bits Credit Card - The Bits Credit Card is not regulated, as it is structured under exemptions in the Regulated Activities Order. The Bits Credit Card is issued by Transact Payments Limited pursuant to licence by Mastercard International. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission. Mastercard is a registered trademark and the circles design is the trademark of Mastercard International Incorporated.

Bits Subscription - not regulated, as it is structured under exemptions in the Regulated Activities Order.

Score in app - regulated, using our credit information services permission, with FCA firm reference number 946683. To deliver this service, Bits is partnered with Equifax.

Rent reporting - Fea Card Limited is an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with regulated account information services through Fea Card Limited as its agent. Specifically, this permission is used for our rent reporting service.

Bits Marketplace - regulated, using our credit broking permission, with FCA firm reference number 946683. To deliver this service, Bits is partnered with Freedom Finance Ltd, which is regulated by the Financial Conduct Authority (FCA) with firm reference number 662079 for providing credit broking services.

GET IN TOUCH

We are a registered company in England, with Companies House number 11620703. Our company name is Fea Card Limited and registered address is 349 Royal College St, London, NW1 9QS, United Kingdom.

You can get help in app any time.

## Key features

- Build credit history
- Shop curated goods
- Retail charge account
- Credit score improvement
- Reporting to Experian
- 1-to-1 support calls

## What do users think of Bits Credit Card and More?

Overall sentiment: negative

**Pros**

- 🚀 Improved credit score
- 👍 Easy to use
- 💡 Helpful customer service

**Cons**

- 🐛 Login and account issues
- 💸 Excessive fees and charges
- 🚫 Ineffective for credit building
- 🤔 Misleading advertising

**Commonly reported bugs**

- Payments not processing correctly
- App crashes and freezes
- Verification codes not being received

**Most requested features**

- Reporting to all 3 credit bureaus
- Ability to use the credit line for purchases
- Clearer explanation of how the service works

## Recent user reviews (10 of 153)

All indexed reviews: https://appshunter.io/ios/app/bits-credit-card-and-more/id1458682017/reviews.md

### 1/5 — Avoid. Lies about "approving everyone"... then lies about why they decline people with CCJs

*2026-08-25, version 11.3.3*

I downloaded Bits because its advertising explicitly claimed it “approves everyone”. After providing my details and verifying my identity, my subscription was declined, simply because I have an old CCJ.

Bits then falsely claimed this was for “legal reasons”, and when challenged replied saying that their phrase 'approve everyone' (and I quote "should not be understood as overriding an eligibility assessment."

If an 'eligibility assessment' means you don’t approve everyone, then advertising that you “approve everyone” is just lies.

I am certainly legally eligible. It's just that they've decided for commercial reasons I'm not eligible for their subscription. 

So how is that "approving everyone?" And then just trying to weasel their way out of it is just pathetic, particularly as they are gaslighting me into believing there is a legal reason they cannot take me on as a customer, when that is just another lie.

### 2/5 — Shocking now

*2026-08-18, version 11.3.3*

At first I had a small improvement but then I had a medical condition that made me struggle with the payments they cancelled my card yet continued to charge me for the account also your charged for the account but u dont used the catalog account just the card part no help at all the app says clear ur account and apply for new card yet customer service says no chance what help are you

### 3/5 — App Crashes a lot

*2026-08-14, version 11.3.3*

Every couple of weeks the app doesn’t load, logs me out and says “verification code sent to phone” which never arrives. I have to uninstall the app, redownload and log back in. It’s annoying and makes me not want to use the app.

### 1/5 — TRAPPED INTO PAYING MONTH AFTER MONTH

*2026-08-13*

They make it sound simple and easy: just pay X amount every month to improve your credit. But BE CAREFUL. One you agree to pay that money every month you CANNOT get out of it. 

They are not money lenders but they will behave like them when you miss a payment. I was paying £30 a month to improve my credit. After using it for a while, I decided to stop. I never borrowed any money from them or took out any kind of loan, but nonetheless, I am STUCK. They continue trying to take payments from my account, and customer service won’t help. They treat you as though you’re trying to stop off a credit card or a loan.

This is supposed to be a credit improvement service, yet they treat you like debtor when you simply want to stop using it. BE VERY CAREFUL, this is not like paying a subscription - you are forced into an agreement regardless of whether you borrow money or not.

**Developer response:** Hi,
Thank you for your message.
We’re sorry to hear about your experience. With Bits, you can cancel your account at any time and may be eligible for a refund if you cancel within the first 14 days. Please email us at hello@getbits.app from the address linked to your account, and our team will review what happened and help get this resolved for you.
Kind Regards
Leenesh
Bits Customer Support

### 1/5 — No customer support

*2026-08-10, version 11.3.3*

Been trying to talk to someone to sort out my identification for my Bits Credit Card  however i’ve had no response and no support since paying my £14 fee

### 1/5 — Not for me

*2026-08-10, version 11.3.3*

Wasn’t for me.

### 2/5 — It’s all ai

*2026-08-06, version 11.3.2*

Great to start with now being charged twice for monthly fee and what I use and I cannot speak to a human being about it and no one replies to the emails because it’s AI! Its ridiculous

### 5/5 — Wrong info

*2026-07-28, version 11.2.2*

They say everyone can have a card but someone lied then they say no

### 1/5 — Help

*2026-07-28, version 11.2.2*

I can’t access my account as it got my old number on

### 1/5 — Disappointed

*2026-07-18, version 11.2.1*

I do use the credit card function and pay the £14.00 subscription and had no issues which is fine. What I do have issue is with being further charged £9.99 for a money building app that said would increase my credit limit for my credit card. It hasn’t increased it nor is there way to cancel the subscription. I’m sure under the Digital Markets, Competition and Consumers (DMCC) Act 2024 and the Consumer Contracts Regulations 2013 there should be an option to “click to cancel “ so the fact there isn’t is really sketchy and makes me now feel quite insecure about using Bits as a company if they are skirting consumer and financial laws. 
I have been paying since Feb for something that has done nothing that it said it would and I want that money back. I’m really disappointed in Bits.

## Frequently asked questions about Bits Credit Card and More

### What does the Bits app do?

The app functions as an online retailer where you can shop for a selection of clothes, homeware, and other consumer goods. It also offers a retail charge account to help you build credit and improve your credit score.

### How does this app help build credit?

By using the Bits retail charge account responsibly and making timely payments, your credit line usage is reported to Experian, one of the largest consumer reporting agencies. This positive reporting can help build your credit history and improve your credit score.

### Is there a cost to use Bits?

The app itself is free to download and use. However, using the retail charge account involves making purchases on credit, which will need to be repaid. There may be interest or fees associated with the charge account, depending on its terms.

### What kind of products can I buy?

The Bits store offers a carefully-curated selection of products. This includes items such as clothes, homeware, and other consumer goods, all available for purchase through the app.

### What happens if I don't repay on time?

Not repaying on time will result in an adverse report to the credit agencies. This can negatively impact your credit score, so it is important to manage your payments responsibly.

## Version history (last 5 releases)

### 12.0.1 — 2026-08-27

Behind-the-scenes improvements to keep making the app better for you.

### 12.0 — 2026-08-26

Something exciting is coming — stay tuned!

### 11.3.3 — 2026-08-07

An exciting feature is now available to everyone, with a few colorful touches.

### 11.3.2 — 2026-08-04

Fixed a crash in the credit report widget, along with improvements to better support you when issues come up.

### 11.3.1 — 2026-08-03

Streamlined your experience by bringing all features into one app

## More apps by Fea Card Limited

- [Bits Money](https://appshunter.io/ios/app/bits-money/id6741729991)

All apps by Fea Card Limited: https://appshunter.io/developer/1457371937

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
