# Bitstamp: Buy Crypto Simply — user reviews

> 6 indexed App Store user reviews of Bitstamp by Bitstamp LTD, rated 4.72/5 from 262 ratings.

- Source: https://appshunter.io/ios/app/bitstamp-buy-crypto-simply/id1494703801/reviews
- App overview in markdown: https://appshunter.io/ios/app/bitstamp-buy-crypto-simply/id1494703801.md
- Rating breakdown: 5★ 226 · 4★ 19 · 3★ 7 · 2★ 0 · 1★ 10

## Most critical reviews (6 lowest-rated)

### 1/5 — Yet another scam - DO NOT DOWNLOAD

*2024-07-26*

Unfortunately, this is another app where they will take your money instantly, with no problem whatsoever, but when you try to take money out, it’s nearly impossible.
I purchased some crypto here, and I could not send crypto to an external wallet, nor could I send the money back to my bank, all because of their “standard procedures and policies”. At no point when I was purchasing, the crypto was I warned of their procedures, so now there’s really nothing I can do to get my money back… Emphasis on “my money”

### 1/5 — Cant Withdraw your Crypto

*2024-05-18*

Even when I paid with my debit card I had to wait more than a week to be able to withdraw my crypto to my private wallet. This hasn’t happen to me in any other exchanges. Terrible app

### 1/5 — No email

*2024-02-28*

Pointless doesn't send email

### 1/5 — No customer support

*2023-12-17*

Awful app!! Can’t do anything when their support is non existent

### 1/5 — Complete crap

*2023-12-01*

The 2FA is completely impassable! Don’t even bother!

### 1/5 — Worst app

*2023-08-19*

Can’t add bank 
Can’t send bitcoin to any wallet 
Always having issues to login 
Not best app for New York 
Don’t download it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*