# Bitunix: Trade Crypto, Bitcoin — user reviews > 221 indexed App Store user reviews of Bitunix by Bitunix Global Limited, rated 4.50/5 from 755 ratings. - Source: https://appshunter.io/ios/app/bitunix-trade-crypto-bitcoin/id6446243957/reviews - App overview in markdown: https://appshunter.io/ios/app/bitunix-trade-crypto-bitcoin/id6446243957.md - Rating breakdown: 5★ 630 · 4★ 34 · 3★ 18 · 2★ 8 · 1★ 65 ## What do users think of Bitunix? Overall sentiment: mixed **Pros** - 🚀 Fast and reliable platform - 🔒 Secure and trustworthy - 👍 User-friendly interface - 💡 Variety of trading options - 🔥 Great customer support **Cons** - 🐛 Occasional app crashes and glitches - 🔋 High battery consumption - 💰 High trading fees - 🕰️ Delayed chart updates - 🔒 KYC issues and account freezes **Commonly reported bugs** - Futures tab performance issues - Incorrect data display in portfolio - Withdrawal and deposit problems **Most requested features** - More trading pairs and futures options - Improved charting tools and analytics - Localization for more languages - Dynamic stop-loss and take-profit settings - iPad app version ## Newest reviews (12 of 221) ### 2/5 — IPAD APPLICATION *2026-08-16, version 3.46.0* Hello team, I have just started using this application on my iPad mini seven and I would say it’s not that much smooth or the interfaces literally not that much smooth as it is in iPhone. So I request you check it from you and make it more better version for iPad seven, so I can use it. ### 2/5 — Update fail *2026-07-09, version 3.41.0* The app was perfect before this latest update, super laggy and market buy & close isn’t the same. Bring back the old version please ### 2/5 — Very greedy platform *2026-07-01, version 3.36.0* There’s SO many little things they do on this platform to screw you out of fees and bonuses..other platforms aren’t near as bad ### 3/5 — Last update makes it difficult to trade/unusable *2026-06-10, version 3.36.0* Please revert back to the last version. The changes to the appositions tab under futures is awful. You added a click to actually get to the info you need (such as adding to your margin.) Then actually clicking the pencil to make changes to the margin is like throwing darts. When trading you need to make changes on the fly with speed. I no longer trust to use this app. ### 1/5 — They will freeze your withdrawal *2026-05-13, version 3.28.0* They will claim to give you sign up bonus than mess up with your leverage. Liquidate you. I been trying to withdraw and I can’t. Hear me out stay away. I wish I could post this back and forth I’m having with them scammer ### 1/5 — If no stars were an option *2026-04-19, version 3.28.0* Too long too many times ### 1/5 — Such a clunky app *2026-04-15, version 3.28.0* This used to be one of the most reliable apps, but in the past month or two their updates destroyed it. I’m constantly getting logged out and navigation is slower. It’s not my internet - I tested and just got 300mb speed. Half the time I get logged out on 5G cellular and half the time on wifi. Devs, whatever you’ve done in the last month or two, please take a look and figure out your app issues. I’ve always loved Bitunix, but it’s gotten very frustrating and I’m considering moving. ### 1/5 — Support failed *2026-04-15, version 3.28.0* I am having issues with my login the 3rd time. No on is replying back to me. I keep uploading my documents over and over again. Then the response is wait 3-5 business days. Then when I have to write to support, it asks for UID number . I can’t get my UID unless I login. ### 1/5 — Don’t get tricked. Your identity is not safe *2026-04-04, version 3.28.0* App is Garbage they try trick you little by little to get your info..they will force you to do kyc the first issue you have technically..💀 they are thieves they do not resolve issues instead they waste your time and string you along until u forget ### 1/5 — Scam *2026-03-31, version 3.28.0* Bitunix is a total scam. They mess with your leverage with out you knowing. I leave my leverage on 20x . I come back the next day without checking my leverage and open a trade because I figured it would be where I left it! NOPE my leverage was manipulated and was on 88x. I was curious to why I was losing money so fast so I go look at my leverage and sure enough it’s at 88x. This is by no means the first time this has happened! It’s happened plenty of times and they don’t take the blame for it and blame you and won’t refund money lost ### 1/5 — Dysfunctional app *2026-03-18* This latest update broke the formerly functional app in two ways: 1. I now have to re-login sometimes several times a day (I’ve logged in 4x today and it’s only 1pm) 2. My futures sub account often fails to display orders and accurately reflect account funds (this formerly functioned just fine). The money is still there, but is invisible even after signing out and back in. If these issues were fixed, the app would be great. For now, I’ll use another exchange, unfortunately (because otherwise Bitunix is the best - they just rolled out a bad update) **Developer response:** Hi Justinr9999, we’re sorry to hear about the trouble you’re experiencing and understand how frustrating this can be. Please contact our Customer Support team or email reviews@bitunix.com with your UID so we can review this issue in detail and assist you as soon as possible. Thank you for your patience and understanding. ### 1/5 — Dysfunctional app *2026-03-16, version 3.24.0* This latest update broke the formerly functional app in two ways: 1. I now have to re-login sometimes several times a day (I’ve logged in 4x today and it’s only 1pm) 2. My futures sub account often fails to display orders and accurately reflect account funds (this formerly functioned just fine). The money is still there, but is invisible even after signing out and back in. If these issues were fixed, the app would be great. For now, I’ll use another exchange. ## Most critical reviews (10 lowest-rated) ### 1/5 — Thieves *2026-08-30, version 3.47.0* These guys just take peoples money either in crypto form or in real form! I wouldn’t be the least bit surprised if it’s identity theft as well because of all the documents I have to submit to activate my account whether or not they activate it at all! Plus their app looks eerily like Cacino style. ### 1/5 — SCAM ALERT CANADA *2026-08-22, version 3.47.0* NEVER DOWNLOAD ### 1/5 — . *2026-08-08, version 3.46.0* Put a permanent suspension on withdrawing my money. Stay away. ### 1/5 — fraudsters *2026-06-20, version 3.36.0* when i had this app it absolutely sucked. the app would not register my settings for my trades and one time led to me losing my entire bankroll. i have proof of everything and submitted the proof to the relevant authorities. terrible platform+they dont care ### 1/5 — Thieves *2026-06-11, version 3.36.0* Don’t under any circumstances send crypto to Bitunix because you will never get it back ever. You open claim do everything they ask and all they do is ask for more. I’m up to 80 emails just to get back my 2000 hbar I sent. Be very Leary of this company very shady. ### 1/5 — Update BAD *2026-06-07, version 3.36.0* Old version was way easier to use,Only update I like is you got rid of the flash close button but now the new layout is terrible I have to look everything up now I can’t just hit the actual position to get there TERRIBLE FOR EASE OF USE ### 1/5 — advertisement everywhere *2026-06-03, version 3.36.0* It’s the first time I see an advertisement more than 180 seconds. And everywhere. No wonder I can see it everywhere. Because it’s either a scam or a useless app. ### 1/5 — New upgrade sucks *2026-06-02, version 3.36.0* Earlier this app was literally the best in the market but with recent upgrade now it sucks . Atleast give us option to use old interface of future trading ### 1/5 — It has been an abysmal experience just trying to change my mobile phone number *2026-05-26, version 3.28.0* They don’t help me ### 1/5 — Worst exchange *2026-05-13, version 3.28.0* Scammers hold your crypto. Not sure if I will get it back. Them customers service are not helpful at all ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-07-10, version 3.41.0* Highly recommend use this app every day to trade. ### 5/5 — Happy with Bitunix *2026-06-10, version 3.36.0* I’ve been using them for over a year now and have never had a single problem with anything, especially withdrawals ### 5/5 — Best trading platform *2026-04-23, version 3.28.0* One of my favorite trading platform. ### 5/5 — Beste Trading Seite 10/10 *2026-03-25* Es ist & bleibt, die geilste & beste Börse dieser Welt. •Unfassbarer schneller Deutscher Kundensupport. •Ständig neue Features die andere Börsen nicht haben! Andere Börsen: Binance, Bitget.. etc, sind im Gegensatz veraltet und kompliziert! •Slippage bei Hoher Volatilität ist nicht/nahe zu kaum vorhanden! •Community Vorschläge werden ernst genommen und sogar intergriert innerhalb weniger Woche/Monate, Super! Die Liste ist riesig. Deswegen Danke BITUNIX❤️ **Developer response:** Hallo distriktx, danke, dass Du eine Bewertung hinterlassen hast. Wir freuen uns, dass Du Bitunix nutzt. Wenn Du Support brauchst oder Vorschläge teilen möchtest, kontaktiere bitte unser Customer Support Team oder schreib an reviews@bitunix.com. ### 5/5 — Bitunix *2026-03-23, version 3.24.0* Excellent ### 5/5 — Trader *2026-03-21, version 3.24.0* La mejor aplicación de trader para criptomonedas ### 5/5 — My trading app *2026-03-13, version 3.24.0* Good rates and good free indicators ### 5/5 — Highly recommend *2026-03-01, version 3.24.0* Bitunix is awesome customer support is always helpful and awesome since I’m new to this they help me every step of the way. ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2026-02-25, version 3.24.0* Love Bitunix ### 5/5 — Best Community *2025-12-24, version 3.10.0* Realy enjoy Bitunix community and their fast CS --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*