# BitWallet - Buy & Sell Bitcoin — user reviews > 128 indexed App Store user reviews of BitWallet by BitWallet, Inc., rated 4.68/5 from 565 ratings. - Source: https://appshunter.io/ios/app/bitwallet-buy-and-sell-bitcoin/id1331439005/reviews - App overview in markdown: https://appshunter.io/ios/app/bitwallet-buy-and-sell-bitcoin/id1331439005.md - Rating breakdown: 5★ 445 · 4★ 94 · 3★ 8 · 2★ 2 · 1★ 16 ## What do users think of BitWallet? Overall sentiment: positive **Pros** - 🚀 Fast and efficient transactions - 🔒 Secure and trustworthy platform - 👍 User-friendly interface - 🤑 Excellent for businesses with no fees - 💡 Innovative features like OTC desk - 🤝 Responsive and helpful customer support **Cons** - 🐛 Occasional app crashes and connectivity issues - 💰 Concerns about hidden fees or charges - 🚫 Unavailable in certain regions like New York **Commonly reported bugs** - Login screen freezes - Inability to change phone number on account - Transactions not showing up in the app **Most requested features** - Support for more cryptocurrencies beyond Bitcoin - Advanced charting and analytics tools - Improved account recovery options ## Newest reviews (18 of 128) ### 5/5 — Great app!! *2025-02-12, version 4.5.0* Easy app use for Bitcoin transactions ### 5/5 — Amazing! *2025-02-12, version 4.5.0* The BitWallet OTC desk guided me through purchasing USDT, excellent experience, would certainly recommend working with John. ### 5/5 — The best ever! *2025-02-12, version 4.5.0* Perfect App for new comers to Bitcoin. You just download it and sign up and they create a free wallet for you and make it really easy to buy and sell Bitcoin, and send and receive. ### 5/5 — Best Crypto Wallet *2025-01-11* I’ve been using BitWallet for crypto management, and it’s been a solid experience. The wallet is easy to use and secure, with good features like multi-factor authentication. Customer service was responsive and helpful when I had a question, resolving the issue quickly. Overall, it’s a reliable and straightforward wallet, and I was told more advanced features will be coming as well. ### 5/5 — Best Crypto App *2025-01-09, version 4.5.0* I love how easy this app is. Super secure and fast to transact. ### 5/5 — Best Crypto Wallet *2024-12-14* I recently got into cryptocurrency. I tried a couple different wallets, but were very complicated to navigate and even harder to retrieve your money. The one time I had an issue. It was resolved in a timely manner ### 5/5 — Very satisfied *2024-10-29* I was having problems with my account, but the support team helped me and was very patient with me. Helped me with my account Thank you. ### 5/5 — Great Support Team *2024-10-26* I rarely leave reviews, and after the update I wasn’t able to change my account phone number and waited on support for a few days. Disappointed I left a critical review, only to find that within a couple days the support team had not only solved my issue but actually had a member reach out and call me to make sure that the issue was resolved. I couldn’t confirm it right away and they gave me a number to text to follow up with. They were fast and responsive, I was very impressed, 5/5. I’ll gladly continue to use this app. ### 5/5 — BitWallet *2024-10-05, version 4.4.0* Took my old butt a minute to figure it out but that’s with anything tech! It’s literally as easy as Venmo! Great secure way to buy, sell & send crypto! ### 5/5 — Awesome App *2024-09-09, version 4.4.0* Awesome app to use, and easy to receive my bitcoin 🤟🏽🤟🏽🤟🏽 ### 5/5 — Crypto purchase *2024-08-25* I recently bought some crypto and wanted to say that the whole experience went smooth. I’ve had problems on other apps so I was a bit apprehensive at first, but will be using this app from now on. I might be interested in using the BTC desk in the future. ### 5/5 — Satisfied *2024-08-19* I had some issues with the new update. I emailed The support team and they explained it all to me and due to that,I am satisfied. They answered my questions. Thank you ### 5/5 — Excellent App!!! *2024-08-19, version 4.4.0* Bitwallet is easy to use and accurate! Excellent app…highly recommend it! Make Bitwallet a ‘must’ on your smartphone! ### 5/5 — user interface *2024-07-18* I am a big fan of the lovely user interface of this app. The app is pretty straightforward and I can access all the features smoothly ### 5/5 — best for business *2024-07-18* This app has made bitcoin transactions so much easier for businesses! Being a business owner, I can recieve payments in bitcoin quite smoothly. ### 5/5 — Easy purchases *2024-07-17* This app facilitates easy bitcoin purchases, as I could buy bitcoin using debit cards with ease. Making the payment was as easy as a breeze ### 5/5 — High-security Wallet *2024-07-16, version 4.3.9* I love this app because of its high-security digital wallet, which keeps my bitcoins safe in this app! ### 5/5 — Awesome App to buy Bitcoin *2024-05-20, version 4.3.9* Just used BitWallet to buy bitcoin and send it halfway across the world for an online purchase. Very quick and easy to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — Need Help *2025-01-27, version 4.5.0* I’m not sure what’s going on!! I simply made a purchase on the app through MoonPay and my transaction is not showing up. There’s no one to talk to I put in tickets. I really need to know where my money went to. ### 1/5 — Don’t work in New York *2023-09-02, version 4.3.9* Don’t work in New York ### 1/5 — SCAMMERS *2023-06-27, version 4.3.9* Stay away they will take your money. Bitcoin is not traceable so you will be sh t outta luck like me -$250 gone ### 1/5 — No way *2023-05-02, version 4.3.9* This app immediately appears to fit the bill for every warning out there for a crypto scam. And I’m not talking about the funny sarcastic hidden message scams. Iunderstand basic bank account information. But SOCIAL SECURITY NUMBER? Totally unnecessary. ### 1/5 — SCAM SCAM SCAM *2023-03-20, version 4.3.9* Y’all are scams! Imagining demanding for $4 fees to send out a $5 bitcoin .. crazy ! ### 1/5 — skimming some off the top? *2022-10-24, version 4.3.6* I read all the transation and servce fees and added them up. and theres an extra 2$ taken from my bitcoin after making the purchase that i was never told about until after the purchase. ### 1/5 — High fees!! *2022-10-02, version 4.3.6* It’ll cost you 16$ to import funds snd 16$ to export funds. I put 30$ in and now if i want to break even i would owe them another frigging dollar! Save your money and use a different app! ### 1/5 — This is app is a SCAM *2021-11-16, version 1.6.3* I contacted support many times. I bought bitcoin it’s in my Wallet. Every time I try to access my wallet the app crashes. I’m updated to the latest IOS software with an iPhone 12. I bought bitcoin and I can’t even access it my money was stolen. And support is just an email THAT NEVER RESPONDS I will be reporting this app ### 2/5 — Issues with Update Ignored *2024-10-17* Since the update I haven’t been able to add my phone number to the account (which is required to send your bitcoin anywhere) and have received only a single response from the support team in the past two weeks. The one response I did receive was timely, but did not solve the issue. A week went by without my reply being answered so I submitted a second ticket, which has been completely ignored. ### 2/5 — Constant Errors *2023-07-14, version 4.3.9* Constant errors and being unable to connect to some “network” has made me install reinstall this program 100’s of times. What’s wrong with this PROGRAM? ## Most praised reviews (10 highest-rated) ### 5/5 — Iconic Bitcoin Wallet *2025-05-05, version 4.5.0* BitWallet will go down as one of the classic’s in the cryptocurrency industry, solid product, stayed true to Bitcoin since the beginning, offers nearly all services for free. Great company. ### 5/5 — Great App *2025-03-21, version 4.5.0* Easy to use! Plus I found it to be very secure. ### 5/5 — Everything with it is smooth *2025-02-24* Buy as much BITCOIN as you possibly can these next few years, it is going to explode!! ### 5/5 — Great app overall *2025-02-24, version 4.5.0* The BitWallet Team is world class, especially John & Ed. I highly recommend the OTC desk for large Bitcoin purchases. ### 5/5 — Really amazing app *2025-02-24, version 4.5.0* It’s a great time to get involved in Bitcoin. There’s no doubt that it is going to continue to grow and impact the global economy. ### 5/5 — Design very well *2025-02-24, version 4.5.0* The BitWallet OTC desk is a game changer for high net worth clients ### 5/5 — I would like to thank you for this excellent app *2025-02-24, version 4.5.0* BitWallet is the best crypto app I’ve seen yet. Simple, sleek, and easy. ### 5/5 — awesome *2025-02-14* Fast and Secure - Bitwallet ensures quick Bitcoin transactions with high-level security. The app’s simple interface makes it easy to buy and sell crypto without hassle. Excellent service. ### 5/5 — Aweome app *2025-02-13, version 4.5.0* I saw BitWallet at the Houston Texans stadium!!! ### 5/5 — much simpler *2025-02-13, version 4.5.0* BitWallet is much better than Coinbase, much simpler --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*