# Bitwarden Authenticator — user reviews > 155 indexed App Store user reviews of Bitwarden Authenticator by Bitwarden Inc, rated 3.50/5 from 95 ratings. - Source: https://appshunter.io/ios/app/bitwarden-authenticator/id6497335175/reviews - App overview in markdown: https://appshunter.io/ios/app/bitwarden-authenticator/id6497335175.md - Rating breakdown: 5★ 45 · 4★ 9 · 3★ 11 · 2★ 6 · 1★ 24 ## What do users think of Bitwarden Authenticator? Overall sentiment: neutral **Pros** - 👍 Good start - 🚀 Supports export and import - 🔒 Backed by a trusted company - 💡 Dedicated authenticator app **Cons** - 🐛 Crashes on launch - 🐛 Search function not working - 🐛 Backup not working as expected - 🐛 Compatibility issues with older devices **Commonly reported bugs** - Search results showing placeholder codes - Backup not restoring codes after device restore - Crashes after app updates **Most requested features** - Add icons for services - Allow rearranging of entries - Implement iCloud/cloud sync - Add Apple Watch support - Require biometric authentication on each app open ## Newest reviews (14 of 155) ### 4/5 — Ein Import fehlt *2026-03-13* Leider kann ich meine Daten nicht aus der Export Datei der 2FAS App auslesen. Damit kann ich diese App nicht verwenden. 😖 **Developer response:** Hi there, if the import steps listed at: https://bitwarden.com/help/authenticator-import-export/ are not working for you, please contact support directly at: https://bitwarden.com/contact/ ### 2/5 — Ne copie pas vers le Mac *2026-01-04, version 2025.12.0* Une application beaucoup trop basique, qui ne transmet même pas le code copié vers le presse-papiers du Mac… ### 3/5 — totp 保存到现有账号时，不能保存 *2026-01-01, version 2025.12.0* 当我想把我导入的 totp 复制到密码管理器的现有账号时，不能保存成功 ### 4/5 — Wish that exporting QR codes auto added to bitwarden logins *2025-12-30* Exporting QR codes from a old phone app, when saving to bitwarden, requires opening the camera again within the bitwarden app. Why can’t the bitwarden authenticator just send the info over to the password app? ### 3/5 — Niekompletny *2025-11-17, version 2025.10.2* Przydałaby się opcja grupowania/tagowania/flitrowania kodów żeby łatwiej można było się odnaleźć na długiej liście kodów. ### 3/5 — Functional, but limited as of Nov 2025 *2025-11-12, version 2025.10.1* I’m not gonna tell the dev team what to do, but I think they should consider downloading competing authenticators, and implementing some of their features. Some needed app specific features of the top of my head: 1. Option to obfuscate codes until tapped. 2. Option to batch save local imported codes to Bitwarden account (and vice-versa to local, saving to the account right now is painful). 3. Some authenticators are encrypting the totp urls and they should consider that as well. iOS version is slow to sync account codes vs the android version ### 2/5 — 使いにくい *2025-10-15* Bitwardenアプリと同期をオンにしていますが（まだ無料プランのまま利用中）、名前の表示されない項目が一つだけ表示されます。表示される番号からどのアカウントのものかを探しましたが該当するアカウントは無し。なんなんでしょうか？ ------以下前回の評価------ 最低限の機能だけで、見方によってはそれでいいのかもしれないけど、何もやらせてもらえません。表示名を変えたり。 そしてBitwardenにキーを登録して同期しておくとこちらに全部表示してくれるのはいいのだけど、Bitwardenで修正を加えてもこちらに反映されない。これは最悪。 だったら一度アプリを削除して入れ直せば最新の状況になるかといえばならない。しかもこれまで表示していたものとも最新とも異なる古いIDを表示。どこからデータを持ってきてるの？どこに保存してるの？わけがわからない仕様です。セキュリティは大丈夫なのか不安になってきますね。 まぁBitwardenの方に課金予定で あちらで2FAも管理できるようになるので構わないのですが、こちらを使おうとしている方にとってはめちゃくちゃ使いにくいアプリかと。 **Developer response:** Hi there, the team would need additional information to look into the issue you are experiencing, don't hesitate to reach out at: https://bitwarden.com/contact/ ### 2/5 — Doesn’t work with iOS backup *2025-09-20, version 2025.9.0* I recently reset and restored my OS and found that the app simply gets stuck on the launch screen after data recovery. There is no other way to recover the codes either apart from iCloud, so I have lost all my 2FA codes due to a buggy app. ### 3/5 — Needs UI enhancement *2025-09-19* Solid performer - however the UI needs improvement - with so many accounts listed it’s hard for the eyes to track the six digit code. Perhaps when you select an account it highlights to make it easier for the eyes to lock in on the desired code. ### 4/5 — Add Next OTP Near Timeout & Option to Hide OTPs *2025-09-05* I really like the simple compact design and how the Edit Item page is setup. I’m trying to move away from LastPass Auth as I use Bitwarden, however, the following two things are keeping me using LastPass Auth over Bitwarden Auth: 1. In the last five seconds, it will show the next OTP. 2. It hides all OTPs until one is tapped. Having both as toggle-able options would be ideal, with the latter further selecting how long to reveal. ### 2/5 — Can Not Read Code *2025-08-18, version 2025.7.1* Trying to migrate from Google Authenticator results in "Can not read code". If it can't process a qr code, this app is useless. ### 5/5 — Hoạt động tốt *2025-08-15, version 2025.7.1* Ứng dụng hoạt động ổn định ### 3/5 — Works very well but doesn’t copy *2025-08-06, version 2025.7.0* The Bitwarden Authenticator app works very well and is simple to use, but isn’t able to copy the code even when it confirms that it’s copied. ### 3/5 — Barebones but functional *2025-08-01* The only use case for this app is if you are an existing Bitwarden Free user and already have all your 2FA secrets stored in Bitwarden. That makes it slightly more functional for me than Ente Auth, so I use it on my work phone where I don’t have BW Premium. This is exactly as secure and functional as just using the (premium) TOTP generation in Bitwarden. Why develop a separate app which is just the free version of a paywalled feature? I would NOT use it otherwise or rely on it as a single source to store any 2FA codes. The “Backup” depends on you still having access to an iPhone and your iCloud, which is a recipe for circular lockout. Save your recovery codes, people. Lack of website icons is a bummer since that’s my favorite feature of the main BW app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Não funciona *2026-08-01* Zero, pois não funciona como deveria **Developer response:** Hi there, the team would need more information to look into what you're experiencing, please contact the support team directly at: https://bitwarden.com/contact/ ### 1/5 — Use main Bitwarden app and/or 2FAS app for OTPs *2025-12-01, version 2025.10.2* *EDIT 12/1/2025: I still wouldn't recommend this app for handling your 2FA codes—it simply isn't reliable enough for such a critical task. I was able to import codes from the Bitwarden app however this app nows hangs indefinitely on the blue launch screen when starting... Fortunately I have everything that was stored in this app backed up. Not even sure why the devs made this other than it being simple to code—you'd think they'd focus on pushing usrts towards the main Bitwarden app given it already handles any/all 2FA needs. I'm a huge fan/long-time user of Bitwarden's password manager & other services but this app is a dud. The import/export/backup options have been added so no glaring issues there at the moment. This app is pretty no frills as far as 2FA authentication apps go—and while that’s generally seen as a positive in the Bitwarden community—this app looks rushed out the door rather than elegantly simple. Personally one thing I NEED is icons/logos for the myriad of services with 2FA out there… the UI is a wall of text at the moment. I have faith in Bitwarden to make this app as great as the main one by listening to the community & soliciting feedback. ### 1/5 — DO NOT USE THIS APP *2025-11-19* The backup function via the system level iCloud backup DOES NOT WORK. Hence, if you loose your phone or want to restore a reset device, you will loose access to all of your stored tokens. The app erroneously states that “data is backed up and can be restored with your regularly scheduled device backups“. This is NOT the case. I relied on this statement and did not create a manual export before updating and then restoring my phone - and lost all my tokens. Major headache and dangerous levels of negligence on the side of bitwarden. Again: DO NOT USE THIS APP ### 1/5 — Bug *2025-11-02* Depuis le maj ios26 je ne peux plus l’ouvrir ca bloque sur le premier ecran il faut desactiver faceid dans les parametres de confidentialité pour empêcher l’utilisation du déverrouillage par le visage pour rentrer sur l’apps😵‍💫 ### 1/5 — Sync to main Bitwarden app is broken *2025-10-30, version 2025.10.0* I’ve read your documentation several times, and it doesn’t make any sense at all. You can’t change how Authenticator stores OTPs. They are all “Local Codes”. I reached out to support and was directed to make a forum post. YOUR USERS ARE NEITHER YOUR BETA TESTERS NOR YOUR QA STAFF. I hate it when tech companies treat their users this way. Fix your GD product. ### 1/5 — You will lose your data *2025-08-05, version 2025.7.0* Recommend you export all of your weekly. There are no recovery keys and no separate backups. My bitwarden app stopped working on my iphone and if you delete it, theres no recovery unless you restore from icloud backup. Recommend another product. ### 1/5 — No Codes - Stuck at loading *2025-07-24* Suddenly the app Shows no Codes anymore, it Stucks on loading. **Developer response:** Hi there, if you’re still experiencing this issue, can you open a support ticket using the form here: https://bitwarden.com/help/ so the team can assist you further? ### 1/5 — 並べ替えられない見づらい *2025-07-16* せめてフォルダ分けとか名前の変更できるようにしてほしい。 本体のアプリで名前を変えても変更されなくてとても管理できない。 はっきり言ってゴミですが、どの二段階認証アプリも同じようなUIなのはなぜなんでしょうね ### 1/5 — stuck loading forever *2025-07-14, version 2025.6.0* this app was amazing when it worked, but I imported a back up and then tried to copy some of them to my bw account and after doing five or six it completely broke my app and uninstalling or nothing else has been able to fix it. ### 1/5 — The worst *2025-06-05, version 2025.5.0* This is not syncing with Bitwarden and I can’t get into my account. ## Most praised reviews (10 highest-rated) ### 5/5 — Very based app *2026-01-20, version 2025.12.1* No account needed. Great import/export functionality; it’s a file, so save it wherever you want, cloud or not. Effing steam support <3. For me, the only caveat is that it does not suport pasting the codes across decices (Handoff) which as I understand is by design. Maybe a default off switchable setting would be a good compromise? ### 5/5 — Functional 2FA app *2025-12-28, version 2025.12.0* Works well, syncs with the main Bitwarden app, I’m happy with it. ### 5/5 — Surprised… *2025-12-14* I’m surprised this has low stars! It’s a great app that hasn’t failed me since they rolled it out! I just deleted all of my old authenticator one by one though, so maybe other people had a harder time? Anyway, the app is perfect. Thanks developers! :) ### 5/5 — Privacy focused and useful! *2025-11-24* As someone who uses this app for authentication codes from many websites, I can say it absolutely nails privacy and core functionality. I have not needed to backup or transfer authentication codes yet, so I cannot speak to that. However, for daily usage, it works perfect. Not many companies will respect your privacy like Bitwarden so you have to give credit where credit is due. Absolutely keep up the great work this is my first Bitwarden software and its flawless for my use case. ### 5/5 — Nice app *2025-10-06* But please add website icons like in some other popular 2fa apps. ### 5/5 — Simple et efficace *2025-10-03* Dans la même lignée que l’application Bitwarden (gestion des mots de passe), celle ci fait le job. Elle est simple et complémentaire à la première application. Parfait 👌 ### 5/5 — Works on Mac OS! *2025-10-02, version 2025.9.0* I was looking for a 2-factor auth app from a big trusted company, and this is the only one I could find. Even though it’s designed for iPhones and iPads, it also works perfectly on my M1 MacBook! It’s very simple, but it works, and I can trust it. ### 5/5 — Funziona benissimo *2025-10-01, version 2025.9.0* App fantastica peccato che per usufruire della compilazione automatica su pc bisogna pagare un abbonamento annuale di €10 ma mi sa che lo faccio ### 5/5 — Muy buena *2025-09-17, version 2025.8.1* Funciona y cumple con lo esperado. ### 5/5 — Funcional *2025-08-28* Gosto bastante. Agora Ficou melhor com a opção de sincronizar com o BTW passowrd manager. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*