# Bizkaibizi > Electric bike sharing service app for inter-town travel in Bizkaia. (iPhone/iPad app by LANTIK SOCIEDAD ANONIMA.) - Source: https://appshunter.io/ios/app/bizkaibizi/id6450597153 (this page in markdown: same URL + `.md`) - Developer: [LANTIK SOCIEDAD ANONIMA](https://appshunter.io/developer/871799246) - Category: Travel - Price: Free - Rating: 4.00/5 from 4 App Store ratings · 59 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 78 MB - Languages: Albanian, Basque, Bosnian, Catalan, Croatian, Czech, Dutch, English, French, Galician and 16 more - Released: 2023-10-10 - Data updated: 2026-08-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/bizkaibizi/id6450597153/reviews.md ## What is Bizkaibizi? The Bizkaibizi app is a tool to sign up and use the bike service. Here, you can access the information you will need to complete journeys with electric bikes between the towns of Barakaldo, Berango, Bilbao, Erandio, Getxo, Leioa, Portugalete, Santurtzi, and Sestao. You can check the status of each station, the bikes available, each of their battery charge levels, and even reserve a bike that you plan to use within 15 minutes of reserving. Using this app, you can scan the bike’s QR code at the station and it will be unlocked once confirmed so you can start your journey. You will need to report any issues you have observed with the bike by using a graphic that lets you select the affected part of the bike. Also, you will be able to access your account and have all the information about your activity using the service at any time. You may have some questions at first. Consult the help section to understand how it works and familiarise yourself with the different options available to you. ## Key features - Sign up for bike service - Check station status - View bike availability - Monitor battery levels - Reserve bikes - Unlock bikes via QR code - Report bike issues ## Recent user reviews (10 of 59) All indexed reviews: https://appshunter.io/ios/app/bizkaibizi/id6450597153/reviews.md ### 1/5 — Unable to register *2026-08-14, version 4.10.6* The App failed at Step 1: registration. Followed the onboarding process on several phones but failed at the same point: we didn’t receive a text with the PIN number needed to progress. We have UK mobiles and we’re in Spain. ### 3/5 — When it works it’s great unfortunately it usually doesn’t *2026-07-31, version 4.10.6* Originally I really liked this service. Paid for a year and rent bikes low cost whenever needed. Sometimes you get to a bike and it’s flat or the kick stand is broken. There can be several issues wrong with the bike but usually you can still ride. You cannot however ride when there’s a battery problem. I’ve had a dead battery once and the bike is unusable. As of late I’ve had battery issues 3 of the 4 times I rented. This particular issue means the bike can be ridden but it’s very difficult because there is no battery assist. The battery is full charged most times but it doesn’t ever kick in. This means I usually have to get off the bike and push it up any incline. If I try to return it at the next station I have to wait 15 minutes to rent again even if I reported the problem. This makes me not considering using the bikes anymore as a first option. There needs to be a solution on this front. Battery related problems should be able to be reported differently and then you shouldn’t have to wait to rent since you didn’t finish your ride so much as you are attempting to get a working bike. ### 3/5 — Improvements Needed Drastically *2026-07-15, version 4.10.6* I want to love this service. When it works properly, it is super convenient and very inexpensive. I have been using the service for a year now and, unfortunately, it rarely works well. Racks are often empty. When they are not empty, the bikes are often “not available” when you attempt to rent them. And when you can rent a bike, it usually has some sort of issue (bad brakes, malfunctioning battery, app communication issues, etc.). I’m not sure if the business needs to raise prices because it seems they cannot maintain their fleet under their current budget. Over the year I have been a customer, the service has diminished significantly. I would love to see it improve and become reliable—even if that means it needs to cost more. ### 5/5 — Gracias *2026-06-12, version 4.10.6* Muy buena experiencia ### 1/5 — Asistencia *2026-06-08, version 4.10.6* Nefasta asistencia teleoperadora, mantenimiento de bicicletas y por no hablar de los horarios de alquiler, métodos de pago etc. Una completa vergüenza la gestión de este servicio público por parte de las instituciones. ### 5/5 — María *2026-06-06, version 4.10.6* Excelente !!!! Lo recomiendo ### 1/5 — Atención al cliente *2026-06-02, version 4.10.6* Los incidentes y formas de gestionarlos no son correspondientes. Como es posible que me bloqueen la cuenta por un año si revisar mi caso ni darme la oportunidad de presentar mis argumentos. ### 3/5 — Bizkaibizi 6 *2026-05-25, version 4.10.6* Mejorar bidegorris en Leioa. Mejorar mantenimiento de las bicis… cada dia estan peor: cambios, manetas, guardabarros, piñones, parte electrica… muchos fallos. ### 5/5 — Podria haber una opcion de cambiar de bici si no funciona *2026-04-12, version 4.10.6* Buenas, el servicio es genial, pero a veces, se le acaba la bateria o los pedales no van bien, y estaria bien poder cambiar de bici sin tener q esperar mas de diez minutos. ### 4/5 — Muy útil por muy poco *2026-03-25, version 4.10.6* Facilita desplazamientos por muy poco dinero disfrutando de la bici. La pena que en bastantes ocasiones las bicis no están en buen estado técnico. ## Frequently asked questions about Bizkaibizi ### What towns does Bizkaibizi cover? Bizkaibizi provides electric bike service between Barakaldo, Berango, Bilbao, Erandio, Getxo, Leioa, Portugalete, Santurtzi, and Sestao. ### How do I reserve a bike with Bizkaibizi? You can reserve a bike through the app that you plan to use within 15 minutes of making the reservation. ### How do I unlock a bike using Bizkaibizi? To unlock a bike, scan its QR code at the station using the app. The bike will be unlocked upon confirmation. ### How can I report an issue with a Bizkaibizi bike? You can report any observed issues by using a graphic interface within the app that allows you to select the affected part of the bike. ### Where can I find information about my past trips with Bizkaibizi? Your account section in the app provides access to all information about your activity using the service at any time. ### Is Bizkaibizi available on Android devices? Based on the provided information, Bizkaibizi is supported on iPhone and iPod devices. Android compatibility is not specified. ### How often is Bizkaibizi updated? The latest version of Bizkaibizi is 4.10.6, and it was last updated on November 9, 2024. This indicates regular updates to the application. ### What is the age rating for Bizkaibizi? Bizkaibizi has an age rating of 4+, making it suitable for a wide range of users. ## Version history (last 5 releases) ### 4.10.6 — 2024-11-09 Tag repair service cases without being cut off from rental history. Other minor improvements. ### 4.10.5 — 2024-09-30 Improve the stability of the app. ### 4.9.16 — 2024-02-14 “Bike not found” error correction. Show prices, privacy and general conditions in the browser's web view. ### 4.9.15 — 2024-01-17 Fix for PayPal and Google Pay payments webviews. Fix for Account Completion. Fix catching issues for lock types after scanning a bike. ### 4.9.14 — 2023-10-30 Fix map marker when scanning a vehicle that's not present on the map. Changes to the registration process. ## Apps similar to Bizkaibizi | App | Rating | Price | Category | | --- | --- | --- | --- | | [Bilbobus](https://appshunter.io/ios/app/bilbobus/id454427933) | — | Free | Travel | | [Barik](https://appshunter.io/ios/app/barik/id1519068742) | 3.2 (10) | Free | Travel | | [BizkaiTaxi](https://appshunter.io/ios/app/bizkaitaxi/id1535793133) | 1.0 (1) | Free | Travel | ## More apps by LANTIK SOCIEDAD ANONIMA - [Bizkaia en bicicleta](https://appshunter.io/ios/app/bizkaia-en-bicicleta/id1249991466) - [BizkaiUp – Bizkaia en tu móvil](https://appshunter.io/ios/app/bizkaiup-bizkaia-en-tu-movil/id1505087293) - [Bizkaibus](https://appshunter.io/ios/app/bizkaibus/id1668125246) - [Omako Basoa - El Bosque de Oma](https://appshunter.io/ios/app/omako-basoa-el-bosque-de-oma/id6736766997) All apps by LANTIK SOCIEDAD ANONIMA: https://appshunter.io/developer/871799246 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*