# Black Deck - Card Battle TCG — user reviews > 518 indexed App Store user reviews of Black Deck by SayGames LTD, rated 4.60/5 from 17,669 ratings. - Source: https://appshunter.io/ios/app/black-deck-card-battle-tcg/id6444809228/reviews - App overview in markdown: https://appshunter.io/ios/app/black-deck-card-battle-tcg/id6444809228.md - Rating breakdown: 5★ 13,748 · 4★ 2,067 · 3★ 969 · 2★ 274 · 1★ 611 ## What do users think of Black Deck? Overall sentiment: neutral **Pros** - 🚀 Revolutionary, no forced ads - 👍 Great game play and strategy - 👍 Allows free-to-play experience - 👍 Challenging and entertaining **Cons** - 🐛 Horrible server and loading issues - 🐛 Frequent crashes and freezes - 🔋 Aggressive monetization with expensive offers - 🔋 Slow progression for free players **Commonly reported bugs** - Rewards not properly awarded during events - Accounts being reset or progress lost - Persistent connection/loading errors **Most requested features** - Allow resetting of cards and materials - Fairer matchmaking in arena - Ability to trade or sell unwanted cards - More varied game modes beyond campaign and PvP ## Newest reviews (14 of 518) ### 2/5 — pay-to-win concerns and the impact of ongoing changes *2026-09-04, version 1.36.0* ⭐️ 2/5 Black Deck has become increasingly difficult to enjoy as a competitive player. Many players have spent significant amounts of money building and upgrading specific decks, only to have the game mechanics, progression, rewards, and card balance repeatedly changed afterward. New cards are continually introduced that can substantially outperform existing cards, creating a constant pressure to spend more money just to remain competitive. Cards and decks that players previously invested heavily in can quickly become far less useful after balance changes or the introduction of newer, stronger cards. The competitive environment today feels completely different from what many players originally invested in. Instead of rewarding strategy and long-term investment, the game increasingly feels like you have to continually purchase the newest cards to keep up. I understand that a free-to-play game needs to make money, but there needs to be a reasonable balance between monetization and respecting the time and money players have already invested. Black Deck has a lot of potential, but the constant power creep, expensive progression, and changes that devalue previous investments are making it increasingly difficult to recommend. ### 2/5 — Fun but… *2026-08-20, version 1.36.0* Way to many pop up adds. Its a nice simple game but i can barely get a word in between the adds. Every time i click on something theres another pop up. Just deleted it ### 4/5 — Update required *2026-08-20, version 1.36.0* That game needs an update ASAP because it keeps kicking me off ### 3/5 — Super fun but my gowd *2026-08-05, version 1.35.17* Game super fun even though copy paste game of raid shadow. Only thing that is grinding me gears is the game crashes so many times! Always at worst parts where if you leave all the loot after is missed no chace getting it. Lost out on so many treasure tower tuns / lucky boards. ### 2/5 — Игра вылетает *2026-07-07, version 1.35.17* Каждые 3-5 минут игра просто вылетает, становится черный экран и все! На андройде такого не происходит ### 2/5 — Too many pop ups *2026-06-28, version 1.35.17* Fun game but way too many pop ups. Another greedy gaming company that focuses on pop ups every 10 seconds as opposed to actual content. I understand they need money but these rates of pop ups is ridiculous! Also $120 usd for a gear set is absolutely absurd. Whoever is in charge of your pricing should be fired immediately! ### 3/5 — Not *2026-06-14, version 1.35.17* Not like the ads but it’s okay ### 2/5 — Not working *2026-06-01, version 1.35.17* Stuck in an endless loop of system restarts. Even after checking that it is the latest version attempting cellular and WiFi connections. Not able to play ### 3/5 — Beggings *2026-05-11, version 1.35.12* 3 stars because i started 15 mins ago ### 4/5 — Where’s the Mute Button *2026-05-07, version 1.35.12* Enjoying the game but really want to mute the sounds so I can listen to music or audiobook while I play please!! ### 3/5 — Game is great *2026-04-24, version 1.35.12* The game itself is great but it’s a huge money grab. The prices make zero since. $100 for 4000 gems? Doesn’t even get you 10 hero summons. Which you may get a legendary out of it. $30 for a hero skin? Then you gotta buy multiple skins. $15 a month for diamond pass but you still have to buy the monthly season pass for $10 or $30 for premium. Game is great but pricing makes it hard to want to keep playing. Make your money but make it reasonable and people would spend more ### 1/5 — another gambling game *2026-04-22, version 1.35.12* a game with tremendous potential that still relies on gambling. a "chance" to upgrade your weapon with gold is gambling. especially if you pay money for gold, and if you don't, you pay with your time. haven't you heard how damaging freemium gambling games are for children's psychology? stop this nonsense. ### 4/5 — Great Game *2026-04-17, version 1.35.12* I think certain cards that are legendary are almost not good enough to be legendary. Crypt Lord is good but its skills make no sense for a support. Alot i mean alot of skills i think should be edited changed etc. there should be a trade mechanic there shud be more epic and rare cards than legendary. I feel like in a card styled game like this a really solid deck would have like mostly epic faired with a really good or 2 legendary cards that have skills that make the deck work better. There also needs to be more to do within the game playing the arena all day gets boring. Im not a huge fan of the artifacts but if they’re gonna be there, there should be more types of skills they provide. Overall things should move quicker and im not sure whats up with the summoning i get the same 3 epic cards almost more often than i get rare cards. While also never having summoned other epic cards. I feel like theres a bit too much focus on the goblins and dragon decks recently to the point where they arent completed scaled fairly against other factions. Last deck power doesnt really make sense cuz people with decks like 4 million less than me can beat me and people who have decks 5 million stronger than me i have beaten before, but that goes back to my previous point. Certain factions are just stronger i feel like. Its a great game but needs to have alot more i hope this happens soon. ### 3/5 — Broken *2026-04-14, version 1.35.12* THE GAME IS BROKEN Cannot proceed past the point where you are forced to touch “god cards” as it won’t recognize your touch on the “god cards” button, so you’re just stuck forever on that screen… ## Most critical reviews (10 lowest-rated) ### 1/5 — Stay away *2026-08-29, version 1.36.0* Pop up Server crash Pop up Pop up Pop up Server crash Pop up Pop up Pop up Pop up This is one of the most god awful games in the App Store. Relentless pop up store offers in every screen. The servers are some of the worst in any game in this game format. And beware, any purchase is susceptible to a double charge that the game, nor the App Store will reimburse more than once. This app deserves a negative star. Check the games Discord to verify that this review is consistent before installing. ### 1/5 — Horrible Customer Support *2026-08-24, version 1.36.0* Terrible Support for a Problem They Created I enjoyed the game until I ran into an issue involving a Blue Dragon Mecha skin I purchased. The game showed that I owned the skin, but there was no option to equip it. I contacted support, followed their instructions exactly, restarted the game, provided multiple screenshots, and repeatedly explained that the skin menu they said should appear simply did not exist on my account. Only after several back-and-forth messages did support finally check with the developers and discover the real reason: my account had been placed into an undisclosed test group where skins cannot be equipped until Account Level 17. I was only Level 12. So the game allowed me to purchase a skin without warning me that I would not be allowed to use it for another five account levels because of an experiment I was never told I was part of. Their own support documentation also said skins could be equipped immediately, which was not true for my account. I asked for a reasonable solution: enable the feature, remove me from the test group, or simply refund what I spent on the unusable skin. They refused all three. One support representative even told me that the early levels can be completed “fairly quickly,” completely missing the point. Another characterized the undisclosed test restriction as simply a “feature of your account,” said nothing more could be done, warned me not to submit duplicate requests, and closed the conversation. The skin itself is not the real issue. The issue is the way this was handled. The developers created an undisclosed restriction, placed my account in a test group, allowed me to purchase without warning me, support initially gave me incorrect instructions because they apparently did not know about their own test, and once they finally figured out what happened, they refused to offer any meaningful remedy. After seeing how support handles a problem caused entirely by their own testing and lack of disclosure, I am seriously questioning whether this game deserves any more of that time. ### 1/5 — Fix bug issues *2026-08-06, version 1.35.17* I just downloaded this game and it always freezes during tutorial. Please fix this issue and I will revisit ### 1/5 — Won’t start *2026-07-11, version 1.35.17* I loved this so much a few years ago. However, after reinstalling it the game always freezes in the tutorial. The rat attacks my archer and then the game freezes and becomes completely unresponsive. ### 1/5 — Не одновременные обновления *2026-06-29, version 1.35.17* На андроид обновления выходят раньше чем на айос ### 1/5 — Dungeon Artifacts *2026-06-17, version 1.35.17* After I beat a new stage in Dungeon, I’ll have a lucky spin. Every spin, I always watch two ads so I can get a guaranteed chest. Those chest will give me artifacts. But for some reason, sometimes the artifact just doesn’t show up in my storage. I never find them. Also, I don’t know if it is my phone or not, but the game often crashes. ### 1/5 — Negligência do Suporte do Jogo *2026-06-10* Comprei o Passe de Batalha no Black Deck e, após certo ponto da progressão, as recompensas passaram a ser marcadas como recebidas sem serem efetivamente adicionadas à minha conta. Gravei vídeos, enviei capturas de tela e demonstrei que os recursos permaneciam com a mesma quantidade antes e depois da coleta das recompensas. O mais frustrante não foi apenas o possível erro no jogo, mas a forma como o suporte tratou o caso. Recebi respostas contraditórias afirmando que as recompensas haviam sido entregues em datas nas quais algumas delas sequer tinham sido desbloqueadas. Mesmo apresentando provas, não houve uma análise adequada do problema, apenas respostas prontas informando que tudo estava correto. Sou um jogador que investiu dinheiro no jogo e esperava um atendimento sério diante de um problema envolvendo conteúdo pago. Infelizmente, minha experiência com o suporte foi de total descaso e negligência com o cliente. **Developer response:** Olá, cpzdillan! Agradecemos por compartilhar sua experiência detalhada. É realmente preocupante saber que você enfrentou problemas com as recompensas do Passe de Batalha e que o suporte não atendeu suas expectativas. Valorizamos muito seus relatos e já escalamos sua situação internamente para garantir que casos como o seu sejam tratados com a seriedade que merecem. Pedimos que entre em contato com nossa equipe de suporte através do botão "Suporte" nas configurações do jogo ou na tela de carregamento. Sua contribuição é fundamental para que possamos melhorar e oferecer uma experiência mais satisfatória. Atenciosamente, Equipe Black Deck. ### 1/5 — Crashes won’t load *2026-06-02, version 1.35.17* It’s crazy you pay to play a game and it crashes non stop and won’t load. What’s the point in spending the money I have to play if it won’t load. ### 1/5 — Jogo extremamente caro para o Brasileiro *2026-06-02* O jogo é muito legal, porém é o jogo mais caro q ja joguei, chega até ser absurdo!!! um passe de batalha semanal custar 200 reais, uma ficha pra rodar na roleta de cartas custa 60reais, tem nem lógica isso… reajustem os valores e terao muito mais jogadores, pois no momento chega a ser ridículo esses preços!!! **Developer response:** Olá, Playnadapv! Agradecemos por compartilhar sua opinião sincera sobre os preços no jogo. É compreensível que os valores possam parecer altos, especialmente em comparação com o que se espera. Seu feedback é valioso e certamente será considerado. A acessibilidade é importante para a comunidade de jogadores, e sua perspectiva é fundamental para entendermos melhor as necessidades dos nossos usuários. Esperamos que continue aproveitando o jogo e que sua experiência melhore com o tempo! Atenciosamente, equipe Black Deck. ### 1/5 — Too Many Pay To Play Pop Ups *2026-05-10, version 1.35.12* Fun game. But expect excessive game advertising pay to play pop ups. I’m talking about 8-10 every time you start the game and at least 1-2 every time you navigate within the game. ## Most praised reviews (10 highest-rated) ### 5/5 — Addictive *2026-08-28, version 1.36.0* I’ve been playing Black Deck for about two months now, and I have to say—it’s incredibly addictive! I actually started playing because I saw an ad for it on another app, and I’ve been hooked ever since. I agree with some of the other reviews that the pricing can be a little odd. However, as you play, you learn what is worth spending on and what is better to hold off on. This is definitely a long-term game, and you can progress as quickly or slowly as you want. Spending can help you move faster or get a card you really want, but I don’t feel it’s necessary to enjoy the game or build a strong deck. There are ads, but I don’t find them to be any worse than other mobile games. I also appreciate the work that goes into the updates and events. When issues with the app do happen, the developers have compensated players with free items, which makes the occasional problem much easier to overlook. What I really enjoy is the depth of the game. There are so many ways to build your deck, and power doesn’t always mean you’ll win. A deck with good synergy can be much stronger than simply putting your highest-powered cards together. The cards are creative and fun, and the God cards have some beautiful artwork. The game also continues to give you reasons to improve. As you progress, you face stronger opponents while also gaining access to better cards, rewards, and higher-level dungeon battles where you can earn legendary artifacts. Legendary cards aren’t automatically stronger right away and can be harder to level, but many scale much higher over time, which makes investing in them rewarding. There are also plenty of ways to participate outside of regular battles. Joining a good guild can make a huge difference. Guild members can help you improve your deck, and Guild Wars can help you progress faster. There are even long-term investments, like gem mines and storage, that may cost more upfront but pay off the longer you play. What surprised me most is how much more strategic the game has become for me. When I started, I mostly looked at which cards had the highest power. Two months later, I’m thinking about synergy, abilities, heroes, gods, artifacts, traits, and how everything works together. I’m constantly experimenting, and even when I think I’ve built a strong deck, there’s still something I can improve. Overall, Black Deck is a great game if you enjoy collecting, strategy, and having something to work toward. You can play casually or really dive into the strategy and deck building. After two months, I’m still hooked—and I still feel like I have a lot more to discover! ### 5/5 — Awesome game awesome devs! *2026-08-04, version 1.35.17* Please keep up the events as i enjoy them very much! Also please add more to the dungeon area, tower & campaign 🫶 ### 5/5 — Too many pop ups *2026-08-02, version 1.35.17* Love that it’s has just enough difference to set it apart from other TCG’s, but the amount of pop ups for pay to play is crazy! ### 5/5 — Great Management *2026-06-15, version 1.35.17* The game developers constantly improving the game with different events. I keep coming back to play this game and it doesn’t disappoint. Thank you for your work. ### 5/5 — Legal *2026-06-08* Legal **Developer response:** Olá, Ducarlos! Agradecemos muito por compartilhar sua opinião! É maravilhoso saber que você gostou. Se precisar de qualquer assistência ou tiver sugestões, não hesite em nos contatar. Estamos aqui para ajudar! Best regards, Black Deck team. ### 5/5 — Привет *2026-04-26, version 1.35.12* Игра не заброшена? Обновления будут ещё? ### 5/5 — Донат *2026-04-03* Игра на 5 звезд, но добавьте возможность покупать донат через спб или на сайте игры ! **Developer response:** Привет, VanSollllo! Спасибо за ваш отзыв и положительную оценку! Мы ценим ваши пожелания и будем учитывать их в будущем. ### 5/5 — kinda addictive *2026-04-01, version 1.35.12* lowkey seen this game on an instagram reel advert, thought it looked cool so I gave it a go. Was easy to get the hang of. Barely progressed and can’t wait to keep playing. ### 5/5 — Настолько Блэк, как и дэк *2026-03-01* Очень крутая игра, играю уже 2 года. Плюсы: постоянные нововведения, интересная концепция, хорошая графика, лояльная администрация Минусы: камон, пофиксите вылеты на айфоне. Пожелание: сделайте общий чат(global chat)игроков, очень сложно собирать людей в гильдию, особенно для языковых групп, которых мало. **Developer response:** Привет, |\/|orphi! Рады услышать, что вам так нравится играть и что вы цените концепцию и графику! 😊 Мы принимаем к сведению ваши пожелания, особенно по поводу вылетов на айфоне и общего чата. Пожалуйста, не стесняйтесь обратиться в нашу службу поддержки через кнопку "Поддержка" в настройках игры или на экране загрузки, если у вас возникнут проблемы. Ваша поддержка и отзывы очень важны для нас, и мы стремимся сделать игру еще лучше для вас. С наилучшими пожеланиями, команда Black Deck. ### 5/5 — Accro au jeu *2026-02-18* Je suis tomber sous le charme du jeu vraiment top toujours un plaisir d’ouvrir ce jeu Si j’ai juste un truc à dire qui pourrait être dans une futur mise à jour peut être c’est de pouvoir faire des invocations multiples quand on a plusieurs fois les fragments nécessaires pour faire les invocations 👌☺️ Autrement pour rien au monde je n’arrêterai de jouer ❤️ **Developer response:** Bonjour Mikajas33650, C'est formidable de savoir que le jeu vous enchante autant et qu'il vous apporte plaisir à chaque ouverture ! Merci d'avoir partagé vos idées avec nous. Nous avons ajouté votre feedback concernant les invocations multiples à la liste des suggestions des joueurs et nous en discuterons certainement avec l'équipe. Autrement, pour rien au monde vous n’arrêterez de jouer, et c'est ce qui nous motive à continuer d'améliorer le jeu. Best regards, Black Deck team. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*