# Black Hills FCU Mobile Banking — user reviews > 84 indexed App Store user reviews of Black Hills FCU Mobile Banking by Black Hills Federal Credit Union, rated 4.79/5 from 7,362 ratings. - Source: https://appshunter.io/ios/app/black-hills-fcu-mobile-banking/id1173969447/reviews - App overview in markdown: https://appshunter.io/ios/app/black-hills-fcu-mobile-banking/id1173969447.md - Rating breakdown: 5★ 6,011 · 4★ 527 · 3★ 106 · 2★ 27 · 1★ 118 ## What do users think of Black Hills FCU Mobile Banking? Overall sentiment: neutral **Pros** - 🤩 Excellent customer service - 🚀 Efficient and easy to use - 🔒 Secure banking experience - 👍 Convenient mobile app features **Cons** - 🐛 Inconsistent mobile check deposit - 🔍 Limited functionality (no transfers, bill pay) - 🤯 Frustrating app updates - 🤔 Widgets no longer available **Commonly reported bugs** - Mobile check deposit not working - App crashes and performance issues - Inability to access account information **Most requested features** - Update debit card design and add tap pay - Improve mobile check deposit process - Expand transfer and bill pay capabilities - Restore widget functionality ## Newest reviews (10 of 84) ### 4/5 — In lobby *2026-07-13, version 2026.04.02* I sure do miss the way the lobby used to be. Where you actually had a conversation with a person. There’s a lot more mistakes that are made these days with having the tellers not in person. I do not like the new technology and I think a lot of people would agree. ### 2/5 — Don’t love the new version *2026-07-10, version 2026.04.02* For one, it keeps asking me for a review every couple of minutes. It’s not as sure friendly and has glitches. A few times transfers won’t work. ### 4/5 — A request *2026-06-29, version 2026.04.02* I can’t set up a schedule on my credit card to automatically pay the balance in full on the due date every month. I have to schedule a payment each month for the statement amount on the due date. A small thing. But I can do this on my other credit cards. Fix it, please. ### 2/5 — Crashes constantly *2026-06-08, version 2026.01.01* The app is ok when it works. Most of the time it crashes during biometric authentication. ### 3/5 — Fix your bugs *2026-05-25, version 2026.01.01* Would love to give a better review but ANY time I open the app, it closes out at least 3 times before it actually allows me to open it. Other than that I have zero issues. Says an update was done a month ago, maybe you should push them out more often. ### 3/5 — Its alright *2026-03-26, version 2025.10.1.3* It does whats expected, could have some easier access to card controls for turning on and off. Its there, just takes more steps than desired. ### 4/5 — Slow *2025-11-21, version 2025.7.3.2* App is slow to open. Sits on login screen longer than usual for the last 3 weeks. ### 1/5 — App always crashes *2025-03-21, version 2025.2.2.3* I’ve been having major troubles with online banking app ### 5/5 — 1 BANK *2025-02-28, version 2024.10* The baking experience I’ve had with the Black Hills Federal credit Union has been the best ever from inside associates to the people you see on the ATM machines just awesome awesome people especially Miss Terry ### 1/5 — Mobile Check Deposit *2025-01-19, version 2024.10* My experience with mobile check deposit has been mixed. Usually it works but today the “deposit” button doesn’t work. So I tried rebooting my iPad and now I can’t even get into the app. Frustrating. ## Most critical reviews (10 lowest-rated) ### 1/5 — New update is bad news *2026-06-07, version 2026.01.01* Last week since the last update it’s been impossible to open the app. It crashes immediately before even loading. I have to log in via the web browser and it makes me recerify via phone call every single time is use the browser version which is super inconvenient when I’m at work. Update: running on three weeks now of app being non functional. Company keeps denying it’s an issue. ### 1/5 — Work on it *2026-06-06, version 2026.01.01* Keeps crashing ### 1/5 — Glitchy *2026-06-03, version 2026.01.01* The last two weeks or so the app has been very glitchy and won’t load. It acts like it wants to load but then it goes off. ### 1/5 — App *2026-06-01, version 2026.01.01* Every time I try to open my app it takes 5 times. ### 1/5 — New update is bad news *2026-05-26, version 2026.01.01* Last week since the last update it’s been impossible to open the app. It crashes immediately before even loading. I have to log in via the web browser and it makes me recerify via phone call every single time is use the browser version which is super inconvenient when I’m at work. ### 1/5 — Crashes *2026-05-23, version 2026.01.01* Since the most recent update the app crashes when I try to log in. I have to go into the App Store to open it and it still occasionally crashes. I’ve tried uninstalling the app and reinstalling it (had to change my password because it wouldn’t let me log in) and it still crashes. ### 1/5 — Annoyed af *2026-05-10, version 2026.01.01* Don’t know why, but suddenly forced to change my password and no matter what I type to change it to it doesn’t allow me to thus kicking me out pretty much. Not sure whose genius idea it was to implement that when there wasn’t any reason to but I want you to know if you didn’t want me to use your service just say so instead of wasting days of my time trying to use your app!! ### 1/5 — Crashes *2026-04-14, version 2026.01.01* Current version of app crash when trying to log in on iOS/ipados 26.4.1. Can access account via web browser. ### 1/5 — App is terrible *2026-01-15, version 2025.10.1.2* Always down. Ive been trying to use it today and all i get is the logo. This is an ongoing issue that keeps happening. Im using an iphone 17 pro and all my other apps work properly. Its always just this one ### 1/5 — Won’t open *2025-10-10, version 2025.7.3.2* iOS 26 on iPhone 16 pro. The app shows the splash screen then immediately crashes. Never opens fully. ## Most praised reviews (10 highest-rated) ### 5/5 — Very pleased! *2026-07-09, version 2026.04.02* Great people, great service, convenient brick & mortar & app! ### 5/5 — Na *2026-07-08, version 2026.04.02* I’m only writing a review so it will STOP ASKING ME TO ### 5/5 — Eh *2026-07-06, version 2026.04.02* Eh ### 5/5 — Bank *2026-05-31, version 2026.01.01* Everything they do is amazing ! ### 5/5 — App crashes on opening *2026-05-29, version 2026.01.01* It took me 11 tries to get the app to load in fully. It opens, I can log in but then it crashes and closed the app. 11 times. ### 5/5 — Blessed to be a part of BHFCU *2026-05-15, version 2026.01.01* Extremely happy with our experience at BHFCU ### 5/5 — Family Oriented Credit Union *2026-01-27, version 2025.10.1.2* Very protective of us ### 5/5 — App Not Workin *2025-08-23, version 2025.5.0.1* Not sure what happened but the app hasn't worked for two weeks. ### 5/5 — Great banking app *2025-07-01, version 2025.2.2.3* This is the easiest to use banking app I’ve experienced! There is no fluff, no pop ups asking me to get a credit card. Nothing annoying. The only thing I want is our nicknames for accounts to show up, with multiple children it is difficult to distinguish between their accounts. ### 5/5 — Great! *2025-04-13, version 2025.2.2.3* Does what I need it to do, and then some. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*