# Black Library Audio — user reviews > 109 indexed App Store user reviews of Black Library Audio by Games Workshop Limited, rated 2.60/5 from 83 ratings. - Source: https://appshunter.io/ios/app/black-library-audio/id1031019166/reviews - App overview in markdown: https://appshunter.io/ios/app/black-library-audio/id1031019166.md - Rating breakdown: 5★ 17 · 4★ 13 · 3★ 6 · 2★ 13 · 1★ 34 ## What do users think of Black Library Audio? Overall sentiment: negative **Pros** - 📚 Extensive Black Library audiobook collection in one convenient app - 🎭 High-quality professional narration and voice acting - ⚡ Fast download speeds for audiobooks - 📱 Convenient mobile access to stories - 🎧 Works well when functioning properly **Cons** - 💰 Extremely high prices (£30/$50 per book vs £7.99-£15 on Audible) - 🔗 Cannot link to existing Black Library web account purchases - 🐛 Frequently loses playback position and restarts from beginning - 📥 Download failures and corrupted files (0:00 duration) - ⚙️ Poor app stability and frequent crashes - 🚫 No streaming option - requires downloads only - 📞 Non-existent customer support and unresponsive developers - 🔐 Device-locked purchases with no account portability - ⏸️ Missing essential features (sleep timer, chapter selection) - 🎯 Inconsistent chapter functionality across different books - 🔄 No cross-platform compatibility between web and app purchases - 🆘 No refund policy despite technical issues **Commonly reported bugs** - Playback position not saved - app restarts from beginning - Downloads fail or result in 0:00 duration files - Chapter selection doesn't work on many books - App crashes during playback or download - Audio skipping and stuttering after 30-40 minutes - Restore purchases function doesn't work - Books disappear from library after app updates - Purchase buttons fail to load (infinite spinner) - Bluetooth connection causes app to restart book - Incompatibility with current iOS versions - Inconsistent chapter metadata across titles - Books lost when switching devices **Most requested features** - Link/sync with existing Black Library web account - Sleep timer functionality - Proper chapter selection that works reliably - Streaming option in addition to downloads - CarPlay support for car integration - Account login system instead of app store-only purchases - Unified Warhammer account system across all GW apps - Notification system for deals and new releases - Series ordering display (especially for Horus Heresy) - Ability to export purchases to other players - Subscription or discount model for bulk purchases - Settings menu to view account information - Better device transfer support for purchases ## Newest reviews (19 of 109) ### 3/5 — Too simple? *2023-04-04* I’ve been using this app for years now enjoying my favorite books. It was yesterday I tried to link my account to another app (Warhammer Tv) and realized I don’t know what email I used in my black library app. thinking I’d be able to look in setting to find it I was shocked to find there is no settings icon or option. Only a restore purchase option and 3 quick app options. I feel this is a huge flaw and needs to be updated until this is fixed I won’t be using any other Warhammer apps because I don’t need to have them spread across all my different email’s trying to manage payment issues either. Please fix this ### 1/5 — Very Bad Do not Buy! *2022-08-06, version 1.0.3* Downloaded a book and will not play,No customer support. No one ever gets back to you. Buy through kindle if you want a 40K audio book. ### 1/5 — Not compatible with their online store *2022-06-13, version 1.0.3* Can’t import your online purchases from their own web store ### 1/5 — Lost all my books *2021-11-14* Lost my audio books when I upgraded my phone! Nightmare app!!! ### 3/5 — Right idea, wrong monetisation *2021-06-05* This would be a really good way for ppl to get drawn into the lore, but the pricing just way off. Far too expensive. ### 1/5 — Deleted All My Books. *2021-05-16* Had several books on the BLA app and after coming back to the app, all books have disappeared from both my Cloud and Library. Pretty disappointed in that obviously and no doubt won’t ever get a reply from them in regards to this. Use Audible, this is terrible. ### 1/5 — Overly expensive *2021-05-16* The audiobooks here cost £10 more on average than on iTunes, or Audible, so I’m not sure why would anyone used this app over much more convenient and cheaper alternatives. ### 1/5 — Nope! *2021-04-09, version 1.0.3* My son has a taste for fantasy novels so I downloaded this app thinking to find things of interest for him. Then I booted it up and saw the prices... Not much else to say other than ‘delete!’ ### 1/5 — Why are audiobooks £30!!! *2021-03-27, version 1.0.3* Clicked on several books I was interested in but all seem to be £29.99 I can buy the books for a fraction of the price ### 1/5 — Come on really? *2021-03-08* Your black library website and audio app accounts are separate and you can't access your purchases between them? Seriously? This should have been step one on designing the audio app. I'll be back when the app is actually useful. ### 3/5 — Their app is your only option *2020-10-12* Great audiobooks, but you are stuck with their feature-lite player. No ability to export or download any prior purchases to another player. Just be cognizant of this before you make any purchases. ### 2/5 — Apps bugged rn *2020-10-12, version 1.0.3* This app is great the majority of the time, but as of writing, I can’t download any audiobooks. Don’t download until a fix is made. ### 1/5 — App stopped working’ *2020-10-11, version 1.0.3* I bought two books and both books won’t download. In fact previous books I’ve bought won’t download from cloud. This is Oct 11, 2020 ### 1/5 — Just ask Apple for a refund *2020-10-11* MOST IMPORTANT: if your books stop working (won’t download) BL’s policy is no refunds. However Apple will refund you your money very quickly for up to (I think) 3 months whether you’ve listened to it or not. You paid money to OWN the book; NOT RENT it. Yes, you may have listened to them but if you can’t listen to them anytime you want then get your refunds because this is a common problem! Things you should know: 1. No streaming. If you can’t download then you can’t have it. 2. No website cross over. If you bought it here, enjoy it here. Only. If you can download it. If you bought it on the website, enjoy it there. Only. 3. Zero customer support. I emailed them about it not working over a week ago and even posted on their Facebook page. Haven’t heard from them at all. ### 1/5 — Not currently working. *2020-10-11, version 1.0.3* I really like this app and own tons of books on it, but cannot download any of them. Review would be a 4 if it worked. Some quality of life changes and a sleep timer would make it a 5. ### 1/5 — Great books, poor app *2020-10-10* I love the Black Library. They produce an unbelievable amount of amazing story and lore. But the app needs to be updated. I redownloaded so I could listen to the amazing and rich lore at work. But it does not seem compatible with the current iOS. I can’t download any of the books I own nor the ones I just bought. It needs to be updated if it wants to continue, and honestly merge it with the ‘one warhammer’ account that is being pushed for all the various GW products. That could help things too. Willing to re-review after bugs and update complete ### 1/5 — Lost my whole library *2020-10-10* Lost my whole library.. I was downloading a new book to add to my collection. The book would not load so I deleted the app as was advised by the app to try and fix it now none of the books I own will download. This app suffers from lack of updates by its devs but thats no surprise considering its a spawn of GW ### 1/5 — Currently Broken *2020-10-06, version 1.0.3* I have over 30 audiobooks and as of Sunday I’m unable to download any. I click the album but the download doesn’t work. I’d wait till they work out that bugs before downloading. ### 1/5 — Faulty purchase *2020-10-05* I brought “The Outcast Dead” on the app but it wont download unto my phone no matter what i try. I have tried restoring purchases and spamming the download but so far i have had no luck. ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps loosing my place *2025-12-19* Randomly when opening the app to continue listening to my audiobook it will just restart from the very beginning which causes me to have to locate where it was left off from. It’s very annoying ### 1/5 — Unable to access purchases *2025-08-26* I recently bought a number of audio books but now for some reason I can’t access or listen to any of them i can’t contact the devs or anything to fix this issue or get my money back ### 1/5 — Time of Death *2025-08-03, version 1.0.3* Lore is pretty much shot and the universe has been captured by agenda driven culture warriors who are focused on making the universe more in line with what they think is acceptable. I’m sure when they hit rock bottom it will change so just hang in there. ### 1/5 — £35???!!! *2025-04-09, version 1.0.3* Absolutely ridiculous, day light robbery and you’ve successfully alienated another fan. £35. Disgraceful. ### 1/5 — Useless if you purchase outside the app *2025-02-27* While I’d love to discuss the functionality of the app, I cannot. All my Black Library audio purchases were done on my computer via the website. Despite Black Library having an account system, the app does not allow for logins. All purchases are instead tied to the app store, meaning that any purchase done via the black library website is not available on the app. Oh well! ### 1/5 — Just buy them on Audible *2025-01-29* Games workshop pulling the usual tactic of being super expensive. Audible is 75% cheaper , all year round. If you buy all 157 books on audible you’ll save nearly $6000 dollars. GW, do better ### 1/5 — Ridiculously Priced *2023-10-29, version 1.0.3* Absolutely extortionate prices for audiobooks. ### 1/5 — Einfach schlecht *2023-03-04* Schlechtes Design, schlechte Menüführung und vieles mehr… Über all das könnte ich ja noch hinwegsehen, wenn die App nicht ständig vergessen würde wo ich zuletzt beim Audibook aufgehört habe. Über 40€ zahlt man teilweise und dann muss man sich jeden zweiten Morgen im Auto aufregen, dass das Audibook wieder von vorne anfängt.. ### 1/5 — Rip off *2022-11-01* £30 per book when you can get the same book by the same narrator for £7.99 on audible with a better player. A real shame I was looking forward to building my black library collection here but I can get 4-5 books from other marketplaces compared to just 1 here. ### 1/5 — Greedy much? *2022-08-15* What’s a great idea, finally black library release an app for all of their content…. Oh wait every single book is ridiculously over priced. Massively disappointed, so I’ll be going back to audible now. ## Most praised reviews (10 highest-rated) ### 5/5 — Works for me *2023-04-24, version 1.0.3* Love 40K and love the work that goes into making these audiobooks. ### 5/5 — Fantastic *2020-09-16* There is only one draw back and that is the audio books are bloody expensive but when you imagine having to talk in dialogue, perfectly in character for 9 hours, £30 isn’t really that much. ### 5/5 — Convenient *2020-04-07* A friend of mine got me into the lore of 40K, and this place fuels the flames of intrigue. I love that y’all keep these stories in one convenient app, helps to keep track of everything. All it needs now is a notification option for when the deals pop up. ### 5/5 — 为帝皇氪忠 *2018-06-02* For the Emperor！ ### 5/5 — Great for catching up *2017-10-23* I had fallen behind on the Horus heresy, and I was pleased to find this app. I have a 2-3 hour commute everyday, and I have breezed through many books. However, I feel it would be nice if they would incorporate the ebook portion of this. Apple charges way to much for the ebooks when compared to the black library version. Help your followers out! ### 4/5 — Gets the job done *2019-08-31, version 1.0.3* Works as expected would be nice to CarPlay support ### 4/5 — Changes and improvements made *2019-03-26* I have to say this app has come a long way, it’s hard to find a warhammer audio you won’t like. Most are fair and price but it also depends on the author and how many people are involved in the making of it. The last full review made is obviously not relevant any more, seeing as how the issue was resolved and I have yet to run into any issues with the app in my year or so of having it. I’d also like to say that even if you have a very very poor connection the download time on the Audios (even the 20+ hour ones) download in minutes or seconds depending on how many you download at one time. ### 4/5 — Finally fixed! *2017-10-11* Now that I can finally skip chapters and pick my time in the audi track. I can recommend this app. Linking the pic and app purchase would bump my rating to five stars. ### 4/5 — Awesome BL option *2017-09-06, version 1.0.2* Outside of not being able to download the files to my iTunes account, this app does what it says. I have had none of the glitches the others have posted. I even had to change devices and no problems there either. Best part for me, it's that the files are cheaper than mp3 or CD. ### 4/5 — It's pretty awesome *2017-02-03, version 1.0.1* I really like it, for what it is I enjoy what it has to offer no other app I have found gives you access to such great stories. some flaws like skipping to other chapters or if you buy bulk you can't skip to other books but I really enjoy it non the less! Great app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*