# BLACK+DECKER — user reviews > 100 indexed App Store user reviews of BLACK+DECKER by Stanley Black & Decker, Inc., rated 4.67/5 from 1,177 ratings. - Source: https://appshunter.io/ios/app/black-plus-decker/id1097648295/reviews - App overview in markdown: https://appshunter.io/ios/app/black-plus-decker/id1097648295.md - Rating breakdown: 5★ 912 · 4★ 187 · 3★ 47 · 2★ 13 · 1★ 18 ## What do users think of BLACK+DECKER? Overall sentiment: neutral **Pros** - 🚀 Efficient cleaning - 🔋 Good battery life - 👍 Easy to use - 👍 Convenient app features - 👍 Useful Bluetooth/USB functionality **Cons** - 🐛 Connectivity issues - 🐛 Docking/navigation problems - 🐛 Reliability concerns - 🐛 Discontinued parts/support **Commonly reported bugs** - App crashes and login issues - Battery charging problems - Vacuum getting stuck or not returning to dock **Most requested features** - Improved navigation and mapping - More customization options - Better app integration and notifications - Availability of replacement parts ## Newest reviews (17 of 100) ### 4/5 — Black and decker customer *2024-06-04* Like what it does, but it won’t dock itself most of the time it just runs out of gas and that’s where I gotta go find it ### 2/5 — Issues *2023-08-23, version 3.2.1* Hi, I just download it and is it broken because whenever I tried to login, it says the request is unavailable. Please try again what is going on with it please fix it ### 5/5 — Drill Driver *2023-07-18* I have the 20V Max Lithium drill driver. It is a work horse. The addition of the modern technology (Bluetooth) feature just takes it to another level. Black and Decker has been my favorite product to go to for over forty years. GREAT JOB FOLKS😊🙏🏾 ### 3/5 — Notification *2023-06-05, version 3.2.1* It’s great to know if the battery needs charged up before use . This drill is great for DIY . ### 5/5 — Drill Driver *2023-03-30* I have the 20V Max Lithium drill driver. It is a work horse. The addition of the modern technology (Bluetooth) feature just takes it to another level. Black and Decker has been my favorite product to go to for over forty years. GREAT JOB FOLKS😊🙏🏾 ### 5/5 — App works well! *2023-03-11, version 3.2.1* I use the app all the time for my vacuum and it works very well. ### 5/5 — Great bargain! *2023-03-10* Excellent vacuum for the price!!! Does my first floor. More suction than my Roomba 671. No mapping but eventually gets almost everywhere and gets back to charger! ### 5/5 — Drill Driver *2022-12-19, version 3.2.1* I have the 20V Max Lithium drill driver. It is a work horse. The addition of the modern technology (Bluetooth) feature just takes it to another level. Black and Decker has been my favorite product to go to for over forty years. GREAT JOB FOLKS😊🙏🏾 ### 5/5 — My black & decker *2022-10-03, version 3.2.1* Love it. Make cleaning easier ### 2/5 — Good value product *2022-08-01, version 3.2.1* Efficace, facile d’utilisation, pas trop bruyant et une simplicité pour l’entretien. Par contre, la fonction pour départ automatique selon l’horaire demandé n’est pas très efficace. ### 4/5 — Directions of the the vacuum *2022-07-15* I love everything about the about it except that I cannot tell it to do straight lines in an open area. ### 5/5 — The Best *2022-06-26, version 3.2.1* Great ### 5/5 — BDbot *2022-04-11, version 3.2.1* Only issue is that it gets caught up on the rug edges, Love the large collection chamber. ### 5/5 — Love my Rosie *2022-03-26, version 3.2.1* It’s the best thing I have had ### 5/5 — Great bargain! *2022-01-29, version 3.2.1* Excellent vacuum for the price!!! Does my first floor. More suction than my Roomba 671. No mapping but eventually gets almost everywhere and gets back to charger! ### 5/5 — Great product *2021-12-25, version 3.2.1* Love the robot cleaner ### 5/5 — Love my Roomba *2021-11-25, version 3.2.1* Great vacuum. Picks up everything. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working at all *2024-06-23, version 3.2.1* What’s working? It can connect to the device and nothing else. The account registration form does not work. The robot is fully charged but can not be auto-cleaned or manually cleaned. ### 1/5 — Vacuum parts *2023-08-25, version 3.2.1* Need to find parts where can I find them? ### 1/5 — My black and decker robot pet vacuum *2022-09-03, version 3.2.1* Keep saying there’s something stuck in the main brush took apart cleaned out cleaned everything I could think of and still says there’s something stuck in the main brush is there anyway to reset itRick195923 ### 1/5 — Very Outdated *2021-02-17, version 3.2.1* This app hasn’t been updated in over 2 years and it’s very outdated. Will it ever be updated again. ### 1/5 — Marche pas avec mon cell peut pas paiering *2020-11-05, version 3.2.1* Pas bon ### 1/5 — My machine doesn’t wanna work *2020-08-30, version 3.2.1* The machine doesn’t wanna work, I click the auto start button and it doesn’t wanna get off it’s a little pedestal it continues blinking blue it never turns green and just sits there ### 1/5 — Doesn't work on iPhone 11 *2019-09-24, version 3.2.1* Just upgraded to iPhone 11 from my 7 Plus where the robot vacuum was controlled flawlessly. When I try to sync the vacuum to my 11, the app freezes and force quits. Frustrating! ### 1/5 — Update please *2019-09-21, version 3.2.1* Can someone please update this app. I downloaded the OS13 and now this app crashes and I can’t put the vacuum to clean. Help!! ### 1/5 — Unable to log into App, but app works *2019-09-17, version 3.2.1* I have an iPhone XS Max with iOS 12.4.1. I can log on to B&D website just fine but can NOT log in to app. It would say, “Could not complete request. Please try again.” Try to create new account with app, it will say same thing. Went on my old Android phone and was able to log in on app just fine. Love your products, and really want to love your app also. Please Help!!! I will still love your products!!!! ### 1/5 — Black & Decker Pet *2019-09-12, version 3.2.1* Horrible machine. Bought it BECAUSE of the “pet” feature. This one stopped working and was returned for service twice !! Even now, Instead of picking up the pet hair it blows it out of the way. Requires double the work. Replaced with new ones when returned. It can’t find the docking station on it’s own or with the app. I have a Roomba I-Robot which is amazing and 6 years old !! I would not recommend this machine. And it is not cheap either for a Black & Decker ## Most praised reviews (10 highest-rated) ### 5/5 — Working good so far *2024-12-23, version 3.2.1* The original battery comes with drill/driver does not work with B+D app, but when they replaced it with new one, it works well so far. No problems. Thx ### 5/5 — Great tool *2024-03-29, version 3.2.1* Always know what power is available. ### 5/5 — Excellent *2024-03-28, version 3.2.1* Excellent performance ### 5/5 — Very useful cordless drill *2024-03-04, version 3.2.1* This drill gets charged up about twice a year and does everything that I need a drill for with pleasure ### 5/5 — My black & decker *2024-02-07, version 3.2.1* Love it. Make cleaning easier ### 5/5 — Love my Rosie *2024-02-06, version 3.2.1* It’s the best thing I have had ### 5/5 — The Bluetooth USB 20 V battery *2023-12-17* I got this for Christmas with a circular saw and a drill with one battery that had Bluetooth USB 20 V charging capability and USB charging USB ability the battery upon charging brand new charge for about five minutes then the charger turned red I have not been able to use the battery whatsoever very unhappy with it I called a place in Valdosta Georgia that sellThe battery they told me I had to buy a new one I think that’s very unfair ### 5/5 — Drill Driver *2023-10-20* I have the 20V Max Lithium drill driver. It is a work horse. The addition of the modern technology (Bluetooth) feature just takes it to another level. Black and Decker has been my favorite product to go to for over forty years. GREAT JOB FOLKS😊🙏🏾 ### 5/5 — GREAT LITTLE VACUUM! *2023-09-15, version 3.2.1* Handy and a great little vacuum! I use it all the time. ### 5/5 — Cool! *2023-08-21, version 3.2.1* It’s very Jetson!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*