# Black Rifle Coffee Company — user reviews > 816 indexed App Store user reviews of Black Rifle Coffee Company by Black Rifle Coffee Company, rated 4.70/5 from 3,317 ratings. - Source: https://appshunter.io/ios/app/black-rifle-coffee-company/id1387937768/reviews - App overview in markdown: https://appshunter.io/ios/app/black-rifle-coffee-company/id1387937768.md - Rating breakdown: 5★ 2,881 · 4★ 186 · 3★ 69 · 2★ 44 · 1★ 137 ## What do users think of Black Rifle Coffee Company? Overall sentiment: positive **Pros** - 🥰 Excellent coffee - 👍 Easy to use app - 🇺🇸 Supports veterans and first responders - 🤩 Great customer service - 🔥 Awesome merch and gear - 🤗 Convenient subscription service **Cons** - 🐛 App issues (crashes, login problems, navigation) - ⏱️ Slow shipping and order processing - 💰 Expensive compared to other brands **Commonly reported bugs** - Subscription management issues (unable to change, cancel) - Incorrect order fulfillment (wrong items shipped) **Most requested features** - Ability to manage subscriptions and orders within the app - Loyalty program integration with the app - Wish list or favorites feature ## Newest reviews (16 of 816) ### 5/5 — Best coffee *2026-04-27, version 4.1.15* These guys have the best coffee and best products out there for coffee! ### 5/5 — Great coffee *2026-04-27, version 4.1.15* The coffee is great. Have had a monthly subscription for about 3-4 years ### 5/5 — Great *2026-04-27, version 4.1.15* Been a loyal subscriber of this coffee since 2019 ### 5/5 — AK Espresso *2026-04-27, version 4.1.15* As a coffee connoisseur, there is no bean as fresh and flavorful as this one made by BRCC. The blend of light and dark roast together saturates the taste buds leaving a satisfying impression on the body and mind. Ready to go ready to work. I recommend it to every coffee lover out there. USA all the way. ### 4/5 — BRCC App *2026-04-27, version 4.1.15* Easy to navigate, search function works good. ### 5/5 — Must have for BRCC drinkers *2026-04-26, version 4.1.15* Been using this app for a while now and they always make it so easy and convenient to purchase pods and products. The app is extremely reactive to inventory changes so I never have to worry about purchasing something that just went out of stock. 10/10 guys! ### 5/5 — Love it! *2026-04-26, version 4.1.15* Love the app and the coffee!! Easy to use and excellent service❤️ ### 5/5 — Amazing service *2026-04-26, version 4.1.15* Everytime we go the atmosphere is welcoming. Way better than Starbucks ### 5/5 — Great product *2026-04-25, version 4.1.15* Been using black rifle for a long time love there stuff!! Proud to support this veteran owned outfit! I Have a lot of loved ones that have served and I make it a point to support as much veteran owned business as I can!! Keep up the good work guys! ### 5/5 — Awesome *2026-04-25, version 4.1.15* Love the app and love the products! ### 4/5 — Very pleased *2026-04-25, version 4.1.15* Extremely satisfied with this product. I’ve tried many brands of coffee and I’ve had almost every flavor this brand offers. My personal favorite is the Maple Pecan, I wish that was available year round. But I’ll just have to stock up for the off season this year. This coffee seems to be the most consistent taste with their flavor notes. The variety of flavors they offer along with the different roasts allows for a great selection. It’s also nice to know that my purchases are going towards a good cause rather than some CEO’s pocket because they own coffee chains. Keep doing great things BRCC! ### 5/5 — Works perfectly *2026-04-25, version 4.1.15* Using the BRCC app is simple and very easy having my account information on it with fast and easy checkout is a blessing. Being able to find what I want and all promotions being added just like the website is great. ### 5/5 — Excellent! *2026-04-25, version 4.1.15* Love the app and it just goes along with how awesome the company is as a whole, their coffee and food is legit and I am sad the only time o get to enjoy it is when I’m on vacation in Myrtle beach. ### 5/5 — Best coffee ever *2026-04-24, version 4.1.15* The best K Pod coffee I’ve ever had. Awesome merch too!! ### 5/5 — Great coffe *2026-04-24, version 4.1.15* Best coffee and value on the market. ### 4/5 — Good helpful *2026-04-23, version 4.1.15* Good app more choice on app than in store ## Most critical reviews (10 lowest-rated) ### 1/5 — NEEDS UPDATE *2026-08-24, version 521* The subscription section shows no subscriptions but I have been billed continuously for orders. Some of which for coffee I have never ordered and can’t be on subscription. ### 1/5 — No maple pecan *2026-08-09, version 520.1* Why don’t you guys have maple pecan you had it for the longest time when I don’t need it and now that I need some more you don’t have it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ### 1/5 — Horrible app experience *2026-05-22, version 520.1* I’m unable to modify my subscription on this app. Also coffee was sent to an address I used five years ago; an address I deleted years ago The help bot is worthless and called to speak to a real person who did fix my order. But this app blows ### 1/5 — Terrible Customer Service! *2026-04-28, version 4.1.15* I have had issues with orders. It’s impossible to speak with a real person, continuing to receive an auto-generated reply with no resolution. I’ve attempted numerous times to cancel my subscription, with no success. Beyond frustrating! ### 1/5 — Customers blocked *2026-04-13, version 4.1.15* I cancelled over a year ago through the app and still getting billed and not getting the product as well. The help number goes nowhere and says they are busy trying to online then you can’t get into the reset option just keeps cycling you ### 1/5 — Trash *2026-04-12, version 4.1.15* I have been loving Black Eiffel Pro company for quite some time now, but that leads up to nothing when the website and app is as trashy as a dollar tree can of soup you cannot edit your order in any way other than emailing customer service, which is an AI bot and it doesn’t let you cancel the order in case of any mistake and also you put in a different address to ship a gift to someone and then the app immediately put your personal address as tipping and then you have to cancel the order after you was already charged. Maybe if companies stopped cheating now on this so-called trashy AI and get back to the roots of business we wouldn’t have these problems. The coffee is good. The business model and app and website is complete trash. ### 1/5 — Shipping *2026-04-12, version 4.1.15* The app doesn’t link the tracking number to the shipping company. This sounds small but the tracking number is 26 digits long. Additionally they’ll charge you for shipping and then it’ll take 2 and a half weeks to get your product. This is unacceptable to me. ### 1/5 — Not receiving my orders *2026-03-20, version 4.1.15* Not happy with the app, can’t get anyone to talk too. I have had 2 orders not delivered to us still saying fulfilled but never delivered. Not Happy at all!!!! ### 1/5 — Horrible customer service *2026-02-18, version 4.1.15* I really don’t know what else to do here. I love this company but their customer service is awful. It’s been almost 3 weeks since they sent me a mug instead of a jacket and they have not replied to one email. Their live chat doesn’t work, their phone goes right to voicemail. At first I wanted to just get my jacket sent but now I want a refund but I can’t get any of that without any communication. It’s extremely frustrating and disappointing. I will be canceling my coffee subscription which I heard was an annoying process as well. ### 1/5 — They should be Un- before Loyal *2026-02-10, version 4.1.15* Terrible time figuring out where my order was never said it was “out of stock” …placed Dec 23rd and they don’t respond to multiple inquires until February. Couldn’t cancel the order in app, they get back to me and let me know that they’ll just go ahead and process the order. I ask them not to and they say too late. The app doesn’t allow you to cancel subscriptions. Either cancel the order when I ask or offer a discount. I’d say skip the subscription process for sure. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2026-05-21, version 520.1* This makes buying the Black Rifle coffee you desire more easier. It’s also easy to change up your subscription in case you’re tired of the same roast or flavor. You can also buy merchandise with ease and points are very beneficial. Customer service is also quickly responsive and very generous and understanding. ### 5/5 — Accessibility *2026-05-03, version 4.1.15* Very easy to use app and has good promos ### 5/5 — Love black rifle *2026-05-02, version 4.1.15* Great app! ### 5/5 — Great company great coffee! *2026-05-01, version 4.1.15* I love Black Rifle coffee! Great company selling great coffee! I use the AK Espresso in my automatic espresso machine and it’s my favorite. ### 5/5 — Almost as good as a woobie *2026-05-01, version 4.1.15* The app works better than military grade. ### 5/5 — Easy *2026-04-30, version 4.1.15* App is super user friendly ### 5/5 — Nick Jacot *2026-04-29, version 4.1.15* Love this coffee been drinking it since 2020 ### 5/5 — The best *2026-04-28, version 4.1.15* Black Rifle is consistently the best tasting coffee I have ever had. Great customer service as well. ### 5/5 — LOVE BRCC *2026-04-28, version 4.1.15* Absolutely love this app and company ### 5/5 — Good *2026-04-27, version 4.1.15* Good Very I like it a lot. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*