# BlackBerry Access — user reviews

> 136 indexed App Store user reviews of BlackBerry Access by BlackBerry Corporation, rated 2.30/5 from 329 ratings.

- Source: https://appshunter.io/ios/app/blackberry-access/id792930886/reviews
- App overview in markdown: https://appshunter.io/ios/app/blackberry-access/id792930886.md
- Rating breakdown: 5★ 56 · 4★ 38 · 3★ 36 · 2★ 28 · 1★ 171

## What do users think of BlackBerry Access?

Overall sentiment: negative

**Pros**

- 🔒 Secure browsing
- 🚀 Fast and efficient
- 💡 Useful for accessing intranet resources

**Cons**

- 🐛 Frequent crashes and freezes
- ⚠️ Slow and unresponsive
- 🤖 Buggy and unreliable
- 🤯 Terrible user experience
- 🔍 Lack of functionality and features

**Commonly reported bugs**

- Login issues
- Compatibility problems with newer devices and OS versions
- Rendering issues with web content
- Inconsistent behavior across different scenarios

**Most requested features**

- Dark mode support
- Better integration with other apps
- Improved performance and stability
- More customization options

## Newest reviews (19 of 136)

### 3/5 — Can’t access to tabs

*2024-02-22, version 3.6.2*

I’m use this app in iPad, when I’m in iPad and I try to see my opened tabs I need to split this app with another one because if I use this app in full screen mode there is no way to open/view/close the opened tabs in the browser.

### 2/5 — Tabs strip is gone after unlocking the app

*2023-09-29, version 3.6.1*

I’m opening tabs with websites and after putting and bringing the app up from background tabs strip is getting grey and I can’t see any tabs there.

### 2/5 — Desktop

*2023-03-06, version 3.5.2*

Kein Desktop Modus mehr

### 1/5 — Such a terrible wast of time

*2021-10-11, version 3.3.0*

It’s hard to understand how you could write an app so poor. Mind boggles !

### 1/5 — Nicht iOS15 kompatibel…

*2021-09-28, version 3.2.2*

Gaaaanz schwach! Erscheinen von iOS 15 wurde seit langem angekündigt. Andere Apps reagierten bereits im Vorfeld. Work wurde bereits aktualisiert… Bei Access ignoriert BB die Aktualisierung kommentarlos und kondequent!

### 1/5 — Don’t do it

*2021-09-07, version 3.2.2*

This is a piece of garbage, being polite. It simply will not install properly on my iPad. Phooey.

### 1/5 — Garbage

*2021-08-16, version 3.2.2*

Just doesn’t work in any useful way

### 2/5 — Test before release?!

*2021-07-28, version 3.2.2*

Just a quick tip for the developer - test the app before releasing it, e.g. the passcode app doesn't show codes at all because the codes are in the background color (white) in dark mode!!!

### 2/5 — Desktop Modus

*2021-04-22, version 3.2.0*

Der Desktop Modus scheint nicht mehr zu funktionieren.

### 1/5 — Authentication keeps failing, complex multistep process

*2021-03-19, version 3.1.2*

Authentication keeps failing, overly complex multistep authentication process

### 2/5 — Browser History Deletion

*2021-01-28, version 3.1.2*

Not able to delete the browser history inside the app.

### 1/5 — Grauenhaft

*2020-12-02, version 3.1.2*

Schlechte UX und Blockade von Apple Wallet Pässen

### 1/5 — So slow

*2020-10-26, version 3.1.2*

It’s so slow that more than half the time it times out while loading. Never seen a worse product as a browser.

### 1/5 — Constant crash when opening files

*2020-10-23, version 3.1.2*

This app crashes 100% of the time when I open a PDF file from my intranet. The file does open and as I scroll down it freezes up then after a minute or so it crashes. 100% of the time. Useless.

### 1/5 — There’s a reason the government uses this app...

*2020-10-04, version 3.1.2*

Quite possibly the worst app for productivity and the ability to get things done.  Extremely slow and always unreliable. Avoid at all costs.

### 1/5 — The slowest browser

*2020-09-24*

This browser is slower than Safari because of the extra round trip times it has to jump via the corporate proxy. Even Microsoft Access is faster. May as well not have any Access at all.

### 1/5 — Keeps on crashing

*2020-09-11, version 3.1.0*

Can never launch the app by clicking on the app itself. When launch from Blackberry work, it crashes 8 out of 10 times. I have to keep retrying every time I use it.

### 1/5 — Horrible

*2020-07-31, version 3.1.0*

This browser opens about half the hyperlinks I click on and doesn’t work with popular video conferencing apps like Zoom or Teams. Simply useless and hate that my org uses it.

### 1/5 — Horrible

*2020-07-18, version 3.0.1*

It doesn’t work ever. Please remove this and declare bankruptcy. Thx.

## Most critical reviews (10 lowest-rated)

### 1/5 — Forced to Download

*2026-08-08, version 3.20.0.1775*

My company forced me to use this and it is extremely difficult to use. Copying and printing is not allowed. Does not support Microsoft Office inside the browser.

### 1/5 — Negativite stars

*2023-10-31, version 3.6.1*

If I could give minus 5 stars for this app I would. Incredible that it exists and companies are still using it. Slowest, most excruciating web browsing experience known to humankind.

### 1/5 — Nachbessern bitte

*2023-10-30, version 3.6.1*

Neuerdings lassen sich im Browser keine weiteren Tabs mehr öffnen. Sobald man auf da + drückt, wird die aktuell offene Seite gelöscht. Bitte umgehend nachbessern.

### 1/5 — Outdated and Ineffective

*2023-09-29, version 3.6.1*

This is the worst browser I’ve ever encountered. It can’t open any modern websites (always times out). Maybe it worked in the 90s, but it’s 2023!

### 1/5 — What

*2023-08-05, version 3.6.0*

I can’t tell if this is a browser or a plot by Blackberry to wast as much of my time as possible in a bid to sap discretionary spending from the congressional budget year over year.

### 1/5 — Terrible

*2023-03-28, version 3.5.3*

Needs Microsoft Authenticator now which tries to direct me to Edge.  No bueno.

### 1/5 — Dreadful

*2023-03-12, version 3.5.3*

Don’t use this if you don’t have to.

### 1/5 — Reinstall it daily

*2022-10-26, version 3.5.0*

How is it possible to write software this bad?

### 1/5 — Got forced to download this complicated useless app

*2022-07-22, version 3.4.0*

Company made me download this, uem portal can only be accessed from the app, to generate unlock code u need to reach there

BUT IN THE FIRST PLACE IM LOCKED OUT OF THE APP ITSELF

WILL HAVE TO ASK COMPANY SUPPORT TO GENERATE IT FOR ME

0/5 pointless app

### 1/5 — Total garbage

*2021-12-08, version 3.3.0*

Basically this is the worst app I’ve ever downloaded on any phone but it’s the only one I have to keep. Useless.

## Most praised reviews (10 highest-rated)

### 5/5 — Easiest email setup

*2020-07-21, version 3.0.1*

Working perfectly on an iPhone 11 Pro Max. 

Scanned the QR from IT, added my corporate password and I was in business!

### 5/5 — It’s ok

*2020-05-26, version 3.0.1*

Given the security context it carries on, it’s ok and worked fine for me. I’m able to access intranet resources which is the main thing.

### 5/5 — Tut was es soll

*2019-11-05, version 2.12.1*

Wo es das nicht tut, hat der Admin seinen Job nicht verstanden.

### 5/5 — This is a mainframe for Major corporation

*2019-05-16, version 2.11.3*

All the blackberry apps are for secure outside connections to a network.  This app secures outlook email outside of the network.  It’s very capable in that arena. I would not recommend this app for one off users.

### 5/5 — Solid browser once configured correctly

*2019-01-24, version 2.11.2*

Does the job for internal browsing

### 5/5 — Allows secure access on the move.

*2018-11-15, version 2.10.2*

Slower than usual browser. But that’s the price you pay in order to browse securely on the move..

### 5/5 — Update for iPhone X

*2018-01-28, version 2.8.6*

Thank you for the awesome update for the iPhone X UI. This makes us have an increased workspace, as well easier navigation. I may be jumping to ideas however I almost am willing to bet that the speed has improved as well, more to come on this one. Cannot wait to see the email Work marching this format for iPhone X. Great work!

### 5/5 — Best app for secure browsing

*2016-06-11, version 2.6.0*

This is the best app for browsing my favorites web sites. I am sure that all my data are in safe.

### 5/5 — Fast and secure browsing.

*2015-06-16, version 2.3.1*

Works well for accessing company intranet sites.

### 5/5 — Talk about Speed. Lightning fast browser.

*2015-05-27, version 2.3.0*

Security we get it, going to lose some usability people. But come on, access to intranet without having to log into some App Tunel or VPN makes this thing amazing. Could be a little faster but I give it 2 thumbs up.

**** love the launcher integration like Good Work. Plus the App Store feature is cool. Our It just put out 2 new apps and they showed up there for me to download.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
