# BlackBerry UEM Client — user reviews > 184 indexed App Store user reviews of BlackBerry UEM Client by BlackBerry Corporation, rated 1.70/5 from 659 ratings. - Source: https://appshunter.io/ios/app/blackberry-uem-client/id1072802593/reviews - App overview in markdown: https://appshunter.io/ios/app/blackberry-uem-client/id1072802593.md - Rating breakdown: 5★ 74 · 4★ 28 · 3★ 31 · 2★ 23 · 1★ 503 ## What do users think of BlackBerry UEM Client? Overall sentiment: negative **Pros** - 🚀 Efficient app for work access - 🔒 Secure device management - 👍 Easy to use once set up - 🕯 Good for corporate use **Cons** - 🐛 Frequent crashes and bugs - 🔋 High battery consumption - 👎 Complicated setup process - 🤖 Poor user experience - 🔑 Excessive password requirements - 🚫 Inability to delete app **Commonly reported bugs** - Incompatibility with latest iOS versions - Issues with device activation and deactivation - Unreliable notifications and email sync - Random lockouts and password reset problems **Most requested features** - Face ID or Touch ID support - Improved email and calendar integration - Ability to customize settings and preferences - Better performance and stability ## Newest reviews (18 of 184) ### 1/5 — Einfach nur schlecht *2023-01-27* - trotz FaceID muss man dauern das Kennwort eintippen - Termine werden nicht aktualisiert - Ordner lassen sich nicht erstellen ### 4/5 — Does what it is intended to do *2022-12-16* People who are complaining probably never tried to set this app properly. Setting up this app is complicated and rightly so as this is an enterprise app. Once your setup is completed, this app will work just fine. There is a always a room for improvement and I would really prefer Face Login instead of entering the password every time in this app and it’s associated work apps. ### 1/5 — Terrible App *2022-11-07, version 12.47.3223* It needs investment and care as people are forced to use it. ### 1/5 — Non functional *2022-11-05, version 12.47.3223* It worked for a while but one day I was no longer authenticated and couldn’t log back in. Tried reinstalling & reregistering but I just get a useless numeric error code. Tech support couldn’t help. Once we got to “try factory resetting your phone” I just gave up. ### 1/5 — Most time consuming and convoluted Install EVER! *2022-09-14, version 12.46.3161* My sympathies if you have to install this - plan for several hours and ton of reading to troubleshoot. It’s from BB, so it’s not unexpected. ### 1/5 — Can’t remove old organisatin profile *2022-07-28* Pathetic app, i can see my device still appears to be activated in my old organisational profile. I can’t overwrite and deactivate this profile and getting error to contact administrator as if this is not my own device. ### 1/5 — One of the worst apps *2022-07-26, version 12.46.3161* One of the worst apps in the App Store. Server issue prevents users from installing the app and being authenticated. Interface is incredibly dated. Seems no maintenance or work has been done on this app. ### 1/5 — Lacks basic functionality *2022-06-29, version 12.46.3161* You can’t paste a password or open up Apple passwords for login. Company policy is setup to re-enter password every week…So I have to write out my complex password to be able to login…This is against cyber security due to now having it written out every week. Let’s update to the current decade! ### 1/5 — My device deactivated and it still shows the complaint page from my previous organisation *2022-06-23* I have moved out of my organisation but still my app shows the complaint page with the device deactivated message. I uninstalled and installed multiple times but it doesn’t work. I want to sign in to the new organisation but the login / uem activation page is not showing up. I even checked in the profiles under vpn and device management under general settings. I don’t see any active profiles from my previous organisation. ### 1/5 — Not compatible with latest IOS version *2022-06-11* This application was working until ios 14 but as soon as this ios got upgraded , UEM application got crashed and developer must fix the issue at earliest. ### 1/5 — Awful *2022-06-08, version 12.46.3152* Awful. ### 1/5 — Simply doesn’t work *2022-01-30, version 12.45.3131* So many issues with this app. It cannot be relied on and randomly stops working all the time. ### 1/5 — Buggy. Crashes. Notifications don’t work. *2022-01-27, version 12.45.3131* Notifications tend to break with most every update. You just stop receiving them until they finally fix it again. I installed today’s update hoping it would fix notification issues from last week’s update. Instead the app just crashes once opened. Really poor product and I hope my organization chooses a new vendor soon. ### 1/5 — App is flakey, only way if issues is a factory reset! *2021-09-17, version 12.44.3023* I’m moving active directory domain so I need to deactivate and reactivate. I’ve followed the instructions (delete on self service and deactivate on app) but when I go to download and reactivate, it still had the old profile configuration that is not visible. Now the app starts up and says the app is deactivated. Every time I re-install the app I’ve looked online and found EMA-14818 as I’ve described and the workaround is to do a factory reset! No thanks, I’ll live without this app ### 1/5 — Cannot install this app *2021-09-02* Unable to install this app ### 1/5 — Buggy and rarely works *2021-08-17, version 12.44.3023* Our company mandates we use this application for work. Its UI is awful and emails constantly fail to load the body. Search doesn’t seem to actually search. ### 1/5 — Terrible terrible terrible *2021-05-11, version 12.44.3023* App stopped working on my wife’s iPhone 11, presumably since credentials at her work expired. While she put in a request to reactivate her UEM based credentials, I completely uninstalled all BlackBerry apps and data from her iPhone and updated her from iOS 13.3 to latest 14.5. Reinstalled UEM from AppStore and it almost bricks her iPhone. Repeating error message box: ‘Directory’ is no Longer Available. You cannot kill UEM and it’s difficult to reboot phone since error box keeps popping up. You can tell there is some amateur programmer behind this. I suspect they are storing something in iCloud in a non-compliant way with no way for the user to manage iCloud usage. ### 1/5 — Poor app *2021-05-07, version 12.44.3023* Massively complicated and clunky. Face ID stopped working so now left with having to manually enter my password every time 😡 ## Most critical reviews (10 lowest-rated) ### 1/5 — Something went wrong… *2026-01-21, version 12.53.3880* Ios26.2 just landed and all of a sudden the app stops working… now I have no access to my emails ### 1/5 — Worst possible app *2025-06-01, version 12.52.3755* Can’t think of a worse app than this. Told to delete and reinstall to have email app working and there’s no way to delete the app. ### 1/5 — The most unreliable app in the history of iPhones *2024-12-06, version 12.51.3667* Just remarkably bad. App doesn’t update, and when it does it’s like it’s on 3G. Just an embarrassment. ### 1/5 — Malware *2024-06-27* Consider thoroughly if you want to use this software in combination with Apple Business Manager. Once this malware is installed all your backups will include settings from this app and if then the company phone one day becomes a private phone, you have a problem because all your backups are no longer usable and you start from scratch unable to recover phone… This is absolutely bonkers.. I’d highly recommend steering far away from this app unless your IT department 100% knows how to handle this. ### 1/5 — can’t delete the app *2024-05-19, version 12.49.3377* the app won’t delete from my phone ### 1/5 — Terrible & Worst *2024-01-04, version 12.49.3377* This is the worst app I’ve ever used, I need to input passwords dozens of times per day. It does not support Face ID, less productive. ### 1/5 — iPhone 14 pro max *2023-08-25* No carga app con la versión iOS 16.5 ### 1/5 — Thanks *2023-08-05, version 12.48.3310* Cumbersome would be a compliment. Absolutely a product of government financing. I hope the jobs program was worth it because I certainly can’t reliably use it for email. ### 1/5 — Katastrophe *2023-03-23* Die schlechteste App ever. Andauernd Verbindungsprobleme - keine Mails lesbar, Kalender leer. Absolute Katastrophe ### 1/5 — Unable to configure BYOD *2023-02-12* Trying to configure it with BYOD and shows 'your device cannot be activated as your activation information is invalid'. Need support to resolve this error. ## Most praised reviews (10 highest-rated) ### 5/5 — muy buena app *2025-01-02* me ha funcionado bastante para conectarme a la vdi ### 5/5 — Schlanker Management Client für Dienstgeräte *2023-11-03* Hat sich seit Jahren bei uns im dienstlichen Einsatz bewährt. Versorgt das Gerät zuversichtlich mit Policies und liefert Infos zurück. App wird ständig weiterentwickelt und ist dennoch nicht überladen. Killt im Vergleich zu vielen anderen nicht den Akku und hält den Datenschutz ein: nur technische Daten werden ausgelesen und mir User wird aufgelistet was ausgelesen werden kann. Entspricht das Gerät nicht den Richtlinien, zB weil Updates nicht gemacht oder Jailbreak runtergeladen, werden die dienstlichen Inhalte gesperrt-> so soll’s sein. Seit einiger Zeit auch mit Integration der Microsoft-App und Anbindung ans Azure. Bei der Performance des dienstlichen AppStores ist aber noch Luft nach oben. Fazit: weiter so, top! Alle die hier nur meckern solten mal Fehler40 googeln. ### 5/5 — Works perfectly! *2020-10-23, version 12.43.2973* Email, calendar, contacts, secure documents, intranet, 2FA,... all in the same app. ### 5/5 — Easy link to work *2020-07-21, version 12.42.2759* Works perfectly on iPhone 11, and uses faceID to unlock work apps. ### 5/5 — Update is great! *2020-05-21, version 12.42.2759* FaceID has been added and allows for simple activation and integration with great security! ### 5/5 — Much Improved *2020-05-06, version 12.42.2759* I use this app for configuring mobile device management and it works very well. I have been with BlackBerry for years and they have made a lot of improvements with activation and management. It just works - I am grateful for the lack of drama getting devices activated and for knowing said devices are secure. Thank you for continuing to strive to deliver more in ways regular people can understand and use! 🕯💫 ### 5/5 — Perfekte Schnittstelle zum UEM *2020-02-04* Die App ist selbsterklärend und wird ständig weiterentwickelt. Mir sind die negativen Bewertungen unverständlich. Alle Geräte werden einwandfrei unterstützt. Kommt es doch einmal zu Fehlern während des Aktivierungsvorganges, liegt dies meistens an einer fehlerhaften Verbindung. ### 5/5 — Ideal solution for enterprise access *2019-11-03, version 12.41.2569* My agency just switched from mobileIron to this system, and so far I’ve got 15 users set up and loving it. First things first: my agency runs its own UEM server and tested this and developed SOPs for a year. Then they pushed the SOPs to us in the field and advised us to test it out for a couple of months with non-VIP users and develop our own plan of implementation. Then we rolled it out. Getting the first device online took two days, but now I can provision a device and get a user’s PKI certs loaded in a matter of minutes. We can reset the device remotely, wipe work data remotely, and even control device policy and push apps to the devices. Far better than mobileIron in every aspect once you learn its quirks- absolutely no bugs once it’s set up properly. A lifesaver! ### 5/5 — Fácil *2019-10-29* Lo amamos ### 5/5 — Good application *2018-08-22* I like this and all the users who use this have never reported any issues with this application. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*